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NExT STEP Presentation Yap Cheng Liong Ramli Ismail Hasrul Hizam

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  • NExT STEP PresentationYap Cheng LiongRamli IsmailHasrul Hizam

  • Name : Yap Cheng Liong

    OPU : Petronas Carigali Sdn Bhd, Peninsular Malaysia Operation, Kerteh, Terengganu.

    Working Experience : 17 years.

    Topic :Business Understanding [ Core 1 / Module 3 ]Proactive Communication [ Core 1 / Module 5 ]

    The Explorer 1st Presenter

  • Business Understanding[ Core 1 / Module 3 ]NExT STEP Presentation

  • Before attending this course, I do not care about the important of business in PETRONAS because of several reasons :

    1. I am not the person who deal in the business.2. Business dealing is not my responsibility3. I am not the one who decide and plan to make sure the business is success.4. Business decision is only done by higher management.5. Got business or no business I still being paid.Business Understanding [ Core 1 / Module 3 ]

  • During attending this course, I learnt about business understanding which as Mr. Ang explain about the fundamental of business success.

    Its mention the important business whereas business success mean fulfilling your responsibility like it your own business. He mentions that I must apply business concept in my job such as:Business Understanding [ Core 1 / Module 3 ]

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  • After attending this course, I have learnt that my job directly affect the Business success at which if the company fail in their business its can affect my job employment in Petronas.

    The business issues also become parts of our issue and affect us too. So we must make it our concern to solve it. Business Understanding [ Core 1 / Module 3 ]

  • Proactive Communication[ Core 1 / Module 5 ]NExT STEP Presentation

  • Before attending this course, I do not care about the way how I speak to my superior , junior and colleague.

    I assumed that people always hear me, fully understand the message clearly and accept it. Proactive Communication [ Core 1 / Module 5 ]

  • During the course, I have being taught by Mr. Ang on the problem of miscommunication can result of misunderstanding.

    The problems of misunderstanding can be due to several reasons such as:Proactive Communication [ Core 1 / Module 5 ]

  • Apart from that, I have learnt and understand about the communication styles. The styles consist of :

    1) Assertive Communication 2) Aggressive Communication3) Passive Communication

    4) Passive-Aggressive Communication. Proactive Communication [ Core 1 / Module 5 ]

  • After attending this course, I become more understand and able to practice the right tools of communication style to communicate with others thus can help me apply it in my job in Petronas whereas:

    The listener or receiver gets the clear message.The right time to deliver the message, depending on the

    urgency.Smooth communication flow between myself with my

    colleague and supervisor. Is it to inform, instruct, persuade or question?

    Whenever to deliver the message effectively. Proactive Communication [ Core 1 / Module 5 ]

  • As a result, I really thankful to my management for sending me to attend this course as it can help me improve my communication skills to be effectively communicate with one another in more effective ways.

    By the way, I will share the knowledge what I have learnt in the course with my colleague so that can improve overall communication at my work place.

    Proactive Communication [ Core 1 / Module 5 ]

  • NExT STEP Presentation

  • Name : Hasrul Hizam Abdul Hamid

    OPU : Petronas Carigali Sdn Bhd, Peninsular Malaysia Operation, Kerteh, Terengganu.

    Working Experience : 17 years.

    Topic :Systemic Thinking [ Core 1 / Module 4 ]Continuous Self Development [ Core 1 / Module 1 ]

    The Explorer 2nd Presenter

  • Systemic Thinking [ Core 1 / Module 4 ]NExT STEP Presentation

  • Systemic Thinking [ Core 1 / Module 4 ]Analytical Thinking

    List only a handful of elementsCompare and rank themSelect the most valuable

    Systemic Thinking

    Combines analytical thinking with synthetical thinkingLists as many elements as possible Finds and focuses on the theme across the elements

  • Systemic Thinking [ Core 1 / Module 4 ]When we keep focusing on a single probable cause of a problem, we tends to eliminates other factors that can resolve the problem.

  • FOCUS

    P6450B always out of service due to the stator damaged. Need to replace the stator once it damaged. Blamed on the stator material.Systemic Thinking [ Core 1 / Module 4 ]

  • Systemic Thinking [ Core 1 / Module 4 ] DEFOCUS

    Found the caused check valve passingReplaced the passing check valveProblem solved

  • Systemic Thinking [ Core 1 / Module 4 ]Lesson To Remember

    This thinking style alters how we realize our affect on our surroundings as well as its effect on us

  • Continuous Self Development[ Core 1 / Module 1 ]NExT STEP Presentation

  • Continuous Self Development [ Core 1 / Module 1 ]Before attending NExT STEP

    No need self development because:

    Served for 18 years in Petronas, know everythingWaste timeToo oldHappy with current situationExtra burdenWhy should I?

  • During NExT STEP

    Learned that:

    World is changing all the timePetronas is improving, I need to follow the paceOther people will overtake meCan be lost in the job

    Continuous Self Development [ Core 1 / Module 1 ]

  • Continuous Self Development [ Core 1 / Module 1 ]Self Development

    Manual gas lift choke valves changed to computerized added operation choke valve. I will refuse to attend the training because Im a panel operator technicianI realize that self development is importantI asked my superior to include me to attend the course.

  • After attending NExT STEP

    I will try to:

    Learn as much as possibleTrain others as much as possibleAcknowledge that learning will never stop

    Thanks to my management for sending me to thiscourseContinuous Self Development [ Core 1 / Module 1 ]

  • Lesson To Remember

    You dont know which skill or knowledge you will need or when it will needed. Best to be prepared and ready alwaysContinuous Self Development [ Core 1 / Module 1 ]

  • NExT STEP Presentation

  • The Explorer 3rd PresenterName : Khairul Zaidi Bin Ismail

    OPU : Petronas Carigali Sdn Bhd, Peninsular Malaysia Operation, Kerteh, Terengganu.

    Working Experience : 19 years.

    Topic :Work Commitment [ Core 1 / Module 2 ]Systemic Thinking [ Core 1 / Module 4 ]

  • Work Commitment [ Core 1 / Module 2 ]NExT STEP Presentation

  • Before attending this course, I:

    Just follow the instruction. Supervisor should plan for me. Lets the supervisor think about the problem. Stop work also on time. Just lets the job done.

    Work Commitment

  • During this course I was taught that :-

    I must choose my own attitude and it will determine how far

    can I go and how to achieve success.

    Good attitude make a difference and it is a critical ingredient

    in a recipe of success. It can overcome all barriers and bad one can defeat every advantage. All of us have a sense of right and wrong. So, listen to your

    conscience but make sure you conduct a regular examination of it.Work Commitment

  • After attending this course, I realize that:

    Work Commitment deals with the required attitude,

    knowledge and skills to ensure a positive work attitude and the pursuit and upholding of integrity and credibility.

    Encouraging responsible behavior and attitude as well

    as being passionate and professional at work with a healthy sense of pride of working in Petronas. Work Commitment

  • My Improvement Plan for the future(Change Bad Attitude to a Good Attitude)1 - Positive Attitude. 2 - Planning.

    3 - Teamwork.Work Commitment

  • Systemic Thinking [ Core 1 / Module 4 ]NExT STEP Presentation

  • Before Attending Next Step

    I always like to work alone.Most of the people also like to work alone.I dont trust other people to do my job.People at my workplace dont trust each other. My superior is only relied on certain people.

    Systemic Thinking

  • During Attending Next Step

    Mr Ang did mention about the Dominoes Effect at which it can cause ripples that spread far and wide.

    I have learnt this theory and applicable to my work place in the platform.

    Then I realize that working together as a team is really very important in any organizations especially in Petronas.

    Systemic Thinking

  • 4. A part from that Im also learnt about : - Systemic Thinking Concept - The Science Of Life Synthesis, Synergy and Symbiosis. - Chain Reaction You alone are responsible for what happens in your life. No one else. Systemic Thinking [ Core 1 / Module 4 ]

  • After Attending Next Step

    I had learnt to change my attitude to become more confident to work with other people.

    Trust other people during working.

    Encourage other people working as a team.

    Inculcate new staff to learnt about Systemic Thinking.

    I plan to conduct class to explain about Systemic Thinking to my colleagues at my workplace.

    Systemic Thinking

  • Conclusion:

    Therefore I really thankful to management for sending me to attend the course so that I can learnt about the Systemic Thinking.

    As the result of that Im able to change my negative attitude to positive attitude.

    Where as Im now more confident and trust to work with others.

    Systemic Thinking

  • NExT STEP Presentation

  • NExT STEP Presentation

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