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TRANSCRIPT
Marketing Management Unit 10
Sikkim Manipal University Page No. 189
Unit 10 Pricing
Structure:
10.1 Introduction
Learning Objectives
10.2 Factors affecting Price Determination
10.3 Cost based pricing
10.4 Value based and competition based pricing
10.5 Product mix pricing strategies
10.6 Adjusting the price of the product
10.7 Initiating and responding to the price change
10.8 Summary
10.9 Terminal Questions
10.10 Answers
10.11 Mini-case
10.1 Introduction
Price determination is very important aspect of strategic planning. Marketers
fix the price of the product on the basis of cost, demand or competition. Dell,
which allows customers to customize the product adopted flexible pricing
methods. In contrast, Indian Oil companies‟ product prices are fixed by the
Government where company does not have any control. Retailers like Big
Bazaar, Fair Price and Subhiksha target price conscious consumers.
Manufacturers and service providers all over the world outsourced some of
their functions to the developing countries to get cost advantage which help
them in reducing their final price. Internet has become an alternative tool for
shopping to the consumers. It offers a wide range of products at lesser
price.
Learning Objectives
After studying this unit, you will be able to
Find out the factors that influence the pricing strategies.
Understand various approaches to pricing
Analyze the pricing strategies adopted by marketers
Know the situations when marketer should initiate the price cuts.
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10.2 Factors affecting Price Decisions:
1. Marketing objectives: There are four major objectives on which prices
are determined. They are survival, current profit maximization, market share
leadership and product quality leadership. Survival strategy is adopted when
company is facing stiff competition from the competitors and it wants quick
reaction and recovery. Current profit maximization strategy is used to
defend the market position. For example, assume a company is operating in
the lubricants business. Its sales and market share are very high. It always
tries to hold their current position. To do this, it increases the price of the
product. The next objective is market share leadership. Here, company
strives to achieve the leadership position in the market. It reduces the price
of the product so that more number of customers buy the product. Through
volume generation, company gets the market leadership position. Product
quality leadership objective is used when company decides to come with
high quality product and premium price. The intention of the company is to
cater to the needs of the niche segment.
2. Costs: The cost of marketing and promoting the product will have direct
impact on the price. For example, When airline fuel cost went up all airline
companies increased the ticket prices Company will be incurring fixed cost
(plant, machinery etc...) as well as variable cost (raw material, labor etc…)
The fixed cost will go down if the number of products produced increases.
The variable cost of the product decreases if the product is produced up to
an optimal level and then once again it goes up. Hence the total cost (fixed
cost plus variable cost) varies according to both costs. Marketer is
interested in knowing the break even analysis when he introduces the
product in the market. The break even point for a product is the point where
total revenue (TR) received equals the total costs (TC) associated with the
sale of the product (TR=TC). A break even point is typically calculated for
businesses to determine whether it would be profitable to sell a proposed
product, as opposed to attempting to modify an existing product instead, so
it can be made lucrative. Break-even Analysis can also be used to analyze
the potential profitability of an expenditure in a sales-based business.
3. 4Ps of marketing: The price of the product is determined by the other
marketing mix elements also. Product influences the price level, i.e. if the
product quality is very high company would like to price it high and vice
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versa. The new product requires aggressive promotion and results in higher
promotion cost and higher price. Supply chain management also plays an
important role in the price determination. If the organization is able to
integrate their supply chain well, then it will be having a distribution
advantage over others. For example, Nokia when it introduced 1100
handset in Indian market priced it at Rs. 5200. It did so to get back its R&D
and promotion cost. When the sales picked up, the price of the product has
come down to Rs 3800. Cavin Care introduced sachets and priced at 50
paisa. HUL was forced to come out with sachets at the same price.
4. Nature of the market and demand: The price determination depends on
the nature of the market also. The nature of the market is classified into
following categories.
a. Perfect competition
b. Monopolistic competition
c. Oligopolistic competition
d. Monopoly
a. Perfect competition: The nature of the market where many buyers and
sellers exist. Both the buyers and sellers exhibit the switching habit. If the
seller charges more for the product, then buyer will shift to another seller.
Usually in these types of markets, companies set their prices according to
the competition. For example, in a stock market, prices of shares are
frequently affected due to the large number of buyers and sellers.
b. Monopolistic competition: The nature of the market where many
buyers and sellers exist but no particular buyer or seller has total control
over the market. The difference between perfect competition and
monopolistic competition is that in case of the latter, prices for the products
vary according to product differentiation, whereas in case of the former,
there is a single price. In case of monopolistic competition, prices are fixed
by the gap in the product line of all competitors and on the level of
differentiation. For example, food suppliers, footwear manufacturers and
various service providers exist in monopolistic competitive market.
c. Oligopolistic competition: The market consists of few suppliers who
dominate a large portion of the market. They do not allow new players to
enter the market. They are price sensitive to each other and so are
Formatted: Not Expanded by / Condensed by
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dependent on each other For example, automobile manufacturers,
pharmaceutical companies do business in oligopolistic market.
d. Monopoly: In a monopolistic market there is only one seller due to
regulatory, technical or economic entry barriers. Indian Railways has
monopoly over the railway industry in India. It is able to sell its products and
services at the determined rates. Prices are economical in the monopoly
markets that are usually controlled by the government.
Demands for the product vary according to the price set. The general
customer belief is that higher the prices better the quality of the product and
lower the price, lower the quality. Marketer should understand this
perception because this perception will determine the demand for the
product. For example, a customer thinks of Mercedes as a high quality
product and Chik shampoo which costs less than other shampoos as low
quality. After analyzing the perception about the price, marketer has to find
out the price elasticity of demand.
The price elasticity of demand is defined as a percentage change in the
quantity demanded to a percentage change in the price. Assuming that the
price of a product is Rs 12 and market is perfect, Company is able to sell
1000 units per month. If the price is revised to Rs 13 then company expects
900 units to be sold in the particular month. Then the price elasticity of
demand for the product is
Price elasticity of demand= % change in quantity demanded/ % change in
price.
= -10%/ 8.33%
=-1.2%
This means company is having negative price elasticity of demand.
The marketing implication is lower the price elasticity of demand, easier it is
for the marketer to change the price. Marketers who are interested in sales
and when products have inelasticity of demand, then they will go for
lowering the prices of the products.
5. Competition: Price is also determined by how intense the competition is
in the particular industry. Cellular industry and airline industry in India are
involved in such type of price wars. The price war between Hutch (Now
Vodafone) and Airtel is exemplary. Air Deccan which started a no frill airline
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made other airliners like Go Air, Spice Jet and Paramount to reduce their
prices.
6. Environmental factors. These external factors are very crucial for the
company‟s price decisions. We discussed the impact of macro and micro
environment on the company‟s strategies. For example, in the union budget,
tax on cigarette is increased. Hence company that manufactures cigarette
should increase the price. The increase in the price is determined by the
government environment which the company cannot control.
Activity 1:
Highlight the factors that affect the prices of the local shoe shop that you
go to. Find out, how often discounts are offered and when they offer? Are
there any competitors to this shoe shop?
10.3 Cost based pricing
I. Cost plus pricing: The method of adding markup to the total cost of the
product.
Procedure for calculating cost plus pricing:
a. Find out the variable cost per unit and fixed cost.
b. Estimate the number of units the company is intending to sell.
c. Calculate the unit cost by the following formula
Fixed costs Unit cost = Variable cost + -------------------------------- Unit sales
d. Find out the required mark up( desired return on sales)
e. Calculate the price by the following formula.
Unit cost Price = -----------------------------------------------
(1- Desired return on sales)
Problem: Company X would like to sell 75,000 units in the year 2008. The
fixed cost of the company is Rs 2 lakhs and variable cost is Rs 5 per unit.
Company wants 30 % profit after sales. Calculate the price of the product to
achieve desired sales and profit.
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Solution:
Unit cost = VC+ (FC/ unit sales)
= 5+ (200,000/75000)
= 7.67
Price = Unit cost/ (1- desired return on sale)
= 7.67/ (1-0.3)
= 10.85
Approx Rs 11/unit.
Advantages of cost plus pricing:
1. Sellers are more certain about the cost than the demand.
2. If all the companies in the industry use this method, price becomes
standard.
3. It is fair to both buyers and sellers.
Disadvantages of cost plus pricing:
1. It ignores the demand and competition
2. If fewer units are sold, then fixed cost will be spread to less number of
units. This leads to higher unit cost and higher final price.
II. Break even pricing:
The firm determines the price at which it will make the target profit.
Procedure to calculate the break even volume:
1. Find out the total fixed cost of the company.
2. Determine the price at which company would like to sell
3. Calculate the variable cost per unit.
4. Determine the break even volume by the following formula
Break even volume= Fixed cost/ (Price- variable cost)
Procedure to identify breakeven price
1. Determine the unit demand needed to break even at a given price.
2. Find out the expected unit demand at given price.
3. Find out the total revenue at a given price.
4. Calculate the total cost ( assuming fixed cost and total of variable cost)
5. Determine the profit from the following formula
Profit= Total revenue – total cost.
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Assume:
Fixed cost: Rs 1,000,000
Price: Rs 20
Variable cost: Rs 12
BEV = 1,000,000/ (20-12)
= 125,000.
Price
Unit demand
needed to break even
(i)
Expected unit
demand at given price
(ii)
Total revenue iii =
Price*
(ii)
Total cost iv( assumed fixed cost Rs 10 Lakh and constant variable
cost Rs 12) (iv)
Profit
v = iii – iv
Rs 16 250,000 340,000 4,800,000 5,080,000 -280,000
Rs 18 166,667 180,000 3,240,000 3,160,000 80,000
Rs 20 125,000 140,000 2,800,000 2,680,000 120,000
Rs 22 100,000 90,000 1,980,000 2,080,000 -100,000
Rs 24 83,333 60,000 1,440,000 1,720,000 -280,000
Rs. 20 is the ideal price to break even.
10.4 Value Based and Competition Based Pricing
1. Value based pricing: Setting the price of a product on the basis of
consumers‟ perceived value of the product rather than manufacturers‟ cost.
Difference between value based and competition based pricing
COST BASED PRICING
VALUE BASED PRICING
Product Cost Price Value Customers
Product Cost Price Value Customers
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Cost based pricing starts with the development of product and prices are
fixed later. In case of value based pricing customers are given utmost
importance. In value based pricing method, the product is developed only
after the price and cost estimation. For example Company X that
manufactures electric switches develops the product and sets the price on
the basis of total cost and target return required. Company Y that
manufactures food products researches the consumer need and prepares
customer values. Then the company sets the price on the basis of customer
values.
Every day low pricing:
In this strategy, organization charges constant low prices and no temporary
discounts. This method is popularized by Wal-Mart.
High Low pricing:
Charging higher prices everyday but running frequent sales promotions to
lower the prices on temporary basis. For example, Products such as
deodorants, body sprays and other cosmetics are priced high but from time
to time there are offers like buy one get one free on such products.
2. Competition Based pricing: In this method a seller uses prices of
competing products as a benchmark instead of considering own costs or the
customer demand. Some techniques of competition based pricing are as
follows -
a) Destroyer Pricing
This strategy is used as an attempt to eliminate competition. It involves
lowering the prices of the company‟s products to an extent where
competition cannot compete and consequently they go out of business.
It is therefore important that one has to recognize how threatening the
competition is and research how competitive they can be with their
prices They may be able to compete with organization‟s price cuts and
consequently both, or just competitor may go out of business.
b) Price Matching or Going Rate Pricing
Many businesses feel that lowering prices to become more competitive
can be disastrous for them (and often very true!) and so instead, they
settle for a price that is close to their competitors. Any price movements
made by competition is then mirrored by the organization so long that
one can compensate for any reductions if they lower their price.
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c) Price Bidding or Close Bid Pricing
Price bidding is a strategy most common with manufacturing, building
and construction services. In this strategy, companies submit the
quotation according to the tender stipulations
Activity 2:
Select any local supplier who is dealing with a specific type of product
and find out his pricing strategies under situations: a) when competition is
more; b) when there is no competition; c) when demand is more than
supply; d) when there is no demand
Self Assessment Questions
1. Current profit maximization strategy is used to defend the ___________
2. Break even point occurs when
a. Total cost equals fixed cost
b. Total cost equals total revenue
c. Total cost equals variable cost
d. All the above
3. ______________ market consists of few number of sellers
a. Perfect market
b. Monopolistic
c. Oligopolistic
d. Monopoly
4. Unit cost equals to
a. Variable cost+ ( fixed cost/unit sales)
b. Fixed cost + ( variable cost/ unit sales)
c. (Variable cost+ fixed cost)/unit sales
d. All the above
5. Every day low pricing is
a. Value based pricing
b. Competition based pricing
c. Cost based pricing
d. All the above.
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10.5 Product Mix Pricing Strategies
1. Product Line pricing: Strategy of setting the price for entire product line.
Marketer differentiates the price according to the range of products, i.e.
suppose the company is having three products in low, middle and high
end segment and prices the three products say at Rs 10 Rs 20 and
Rs 30 respectively.
Figure 10.1
NOKIA 1110 NOKIA 7610 NOKIA E90
Price: Rs 1349 Price Rs 6249 Price Rs 34599
In the above example of Nokia mobile phones Nokia 1110 is priced
@ Rs 1349, Nokia 7610 priced @ Rs 6249 and Nokia E90 priced
@ Rs 34599. All the three products cater to the different segments - low,
middle and high income group respectively. The three levels of
differentiation create three price points in the mind of consumer. The
task of marketer is to establish the perceived quality among the three
segments. If the customers do not find much difference between the
three brands, he/she may opt for low end products.
2. Optional Product pricing: this strategy is used to set the price of optional
or accessory products along with a main product.
Figure 10.2
Body cover
Rs 1521
Slide Molding
Rs 1123
Rear underbody
Rs 8883
Roof End
Rs 6396
Maruti Suzuki will not add above accessories to its product Swift but all
these are optional. Customer has to pay different prices as mentioned in
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the picture for different products. Organizations separate these products
from main product so that customer should not perceive products are
costly. Once the customer comes to the show room, organization
explains the advantages of buying these accessory products.
3. Captive product pricing: Setting a price for a product that must be used
along with a main product. For example, Gillette sells low priced razors
but make money on the replacement cartridges.
4. By-product pricing: It is determining the price for by-products in order to
make the main product‟s price more attractive. For example, L.T.
Overseas, manufacturers of Dawaat basmati rice, found that processing
of rice results in two by-products i.e. rice husk and rice brain oil. If the
company sells husk and brain oil to other consumers, then company is
adopting by-product pricing.
5. Product bundle pricing: It is offering companies several products
together as a bundle at the reduced price. This strategy helps
companies to generate more volume, get rid of the unused products and
attract the price conscious consumer. This also helps in locking the
customer from purchasing the competitors‟ products. For example,
Anchor toothpaste and brush are offered together at lower prices.
10.6 Adjusting the Price of the Product
Competition has forced companies to adjust their base prices according to
the situations. There are basically five different types of pricing strategies
that companies adopt. They are
1. Discounts and allowances
2. Location pricing
3. Psychological pricing
4. Geographical pricing
5. International pricing
1. Discounts and allowances
Companies offer price reduction for the customers on the following
basis:
a. Cash discount is given when the customer makes early payment
before the due date. To explain, a manufacturer gave 21 days credit
to a grocery store person. If the customer pays the bill within 7 days,
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company may ask him to pay 2% less than the actual amount.
b. Quantity discount is a price reduction to buyers who buy the
products in large quantities. Suppose a manufacture sells
submersible pumps for Rs 20,000, and if customer buys three
motors at one go, then he will reduce the price of the product to Rs
18,000.
c. Functional discount is offered when customer carries the
promotion or other marketing activities. To illustrate, a chemist will
be paid a nominal amount for displaying the company products or
promoting the company products.
d. Seasonal discount is usually offered when customer purchases the
product in the off season. For example, if customers purchase the
winter cloth in rainy season, then he/she will get discount on the total
products produced.
2. Location pricing is the method of setting the price of the product
according to the locations. Here company changes the price from one
location to another location though other cost remains the same. To
make it more clearer, company X is having two stores, one in a market
area and another in suburban area. It charges more in the market area
and less in the suburban area.
3. Psychological pricing: According to Kotler, psychological pricing is „a
pricing approach that considers the psychology of prices and not simply
the economics; the price is used to say something about the product.
For example, V. K. export sets Rs 299 and Rs 399 for their leather
product which in turn creates the impression that the price is in the range
of 200 rather than 300. Similar pricing strategy is observed in Jeans and
shoes.
Promotional pricing: Organizations set the price of their product below
the list price and sometimes even below cost. The objective of such
pricing is to achieve immediate sales, increase the customer footfall,
avoid the competition and introduce the product. Big Bazaar annual
clearance sale etc… is an example of this type of pricing.
4. Geographical pricing: setting the price on the basis of geographies
they are selling and freight charges. In this strategy, different options
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exist for the company. They are
a. Freight charges to be paid by the customer (FOB or Free on Board
pricing) For example, when delivering a equipment from another
country or state, company will charge according to FOB price
b. Different zones have different prices, i.e. company may charge
different prices in south and north zone. (Zone pricing). For example,
MTR sells its products at different prices in different states.
c. Same price plus freight charges for all the customers (Uniform
delivered pricing). For example, when you place an order for Books,
its prices are fixed and also the freight charges.
5. International pricing: Organizations should consider the different
external factors and customer profiles in different countries before
arriving at a pricing strategy. It should adopt their products and their
prices according to that. For example, CIPLA sells its AIDS medicines
in Africa and America with different prices.
Apart from the above price adjustment strategies, companies also adopt
promotional pricing where prices of the products are lowered to a major
extent so as to attract sales. These price offers are given during off-
seasons, to clear old stocks, to balance over-production of goods or
whenever the market conditions demand for such strategy. For example,
Shoes, Dress materials, crockery items are sometimes sold at direct sale or
at factory rate. Even offers such as Buy one, get one free are regarded as
promotional pricing where at the price of one, consumer gets one more item.
10.7 Initiating and responding to the price changes
1. Initiating the price changes
Initiating the price cuts: Below certain situations are discussed when
organizations think of initiating the price cuts
a. Companies reduce their price when they have excess capacity.
b. Falling market share in the face of strong market competition
c. Dominate the market through lower costs.
Initiating price increases
a. Rising cost of raw materials.
b. Demand for the product exceeds the supply.
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Buyer reactions to price changes
a. Reduced price means reduced quality
b. Reduced price means company is not selling the product as
expected.
c. Prices may go down further.
d. May avoid buying the product for some time
2. Responding to price changes
In the competitive world, other manufacturers sometimes initiate the
price changes. In such case the company should analyze two situations
If the price cut of other company is not affecting our company, then
hold current price and monitor the market. This situation helps to
keep the profitability of the company.
If the price change of other company affects the company, then it
should take any one of the following steps
a. Reduce the price of the product on par with competition or below
the competition.
b. Increase the perceived quality of company and product.
c. Improve the quality of the product and then increase the price.
d. Launch different brand which can fight in the lower end.
Self Assessment Questions
6. ____________ Strategy is used to set a price for a product that must be
used along with a main product.
7. The pricing strategy in which company sells its several products at
reduced price
a. Bundle pricing
b. By product pricing
c. Captive pricing
d. Options pricing
8. Razor and cartridge example indicates
a. Bundle pricing
b. By product pricing
c. Captive pricing
d. Options pricing
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9. FOB pricing is an example of
a. Promotion pricing
b. International pricing
c. Discounts and allowances
d. None of these
10. ___________ is given when the customer makes early payment before
the due date.
10.8 Summary
There are four major objectives on which prices are determined. They
are survival, current profit maximization
The break even point for a product is the point where total revenue
received equals the total costs associated with the sale of the product
(TR=TC).
The price elasticity of demand is defined as percentage change in
quantity demanded to the percentage change in the price.
Optional Product pricing strategy is used to set the price of optional or
accessory products along with a main product.
By product pricing is determining the price for by products in order to
make the main product‟s price more attractive
Product bundle pricing is offering companies several products together
at the reduced price.
List of Key terms
Monopoly
Perfect competition
Oligopolistic competition
Break-even pricing
Pricing strategies
Total cost
10.9 Terminal Questions
1. Discuss the factors that influence price decisions
2. Write a note on cost based pricing.
3. Explain value based and competition based pricing.
4. How should organizations adjust their prices of the product?
5. Write a note on product mix pricing strategies.
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10.10 Answers
Answers to Self Assessment Questions:
1. Market position.
2. Total cost equals total revenue.
3. Oligopolistic
4. Variable cost+ ( fixed cost/unit sales)
5. Value based pricing
6. Optional product pricing
7. Bundle pricing
8. Captive pricing
9. None of these
10. Cash discount
Answer to Terminal Questions:
1. Refer 10.2
2. Refer 10.3
3. Refer 10.4
4. Refer 10.6
5. Refer 10.5
10.11 Mini-Case:
Price Plus
No exchange, No bond or post-dated cheque. Simple redemption. Bonus
profit, announced the tag-line of a full-page ad in one of the capital‟s leading
English language dailies. No, the ad is not there to sell fixed deposit
coupons for some non-banking financial company or even the much
maligned „teak bonds‟ for some obscure plantation company. Instead it
spells out in vivid details; now hold your breath, on how good money can be
made almost six years down the line by buying an Akai color television
today!
Flip a few pages, and there is yet another one of them, this time from
Videocon, which announces it as the “Greatest Money Back Offer”. The
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superlative here, it seems, is only an age-old advertiser‟s tendency to
exaggerate.
But get the subtle drift. It is no longer your television against mine. Or even
your technology against mine. Or even your brand against mine. But my
„financial offer‟ against everyone else‟s! For that is what marketing, or
whatever we understood of it, in the consumer durable market has been
reduced to. Simply, and some would add sadly, an act of „financial
drudgery‟, re-engineering if you like.
Well, we should see it coming. First, it was the bundling. Don‟t just sell a
television set alone-throw in the CD video and audio player, high-wattage
speakers and call it a „home theater‟ or something of the sort. Never mind, if
the consumer is completely flummoxed (or stumped) on the individual value
of the respective elements.
Then came, bundling by any other name, brand associations. So you had a
hotchpotch of refrigerators, washing machines and television brands
peddled as the home-maker of sort. Akai initiated „exchange mania‟ – your
old television for new-almost became marketing currency with durable
marketers across the board.
But, what takes the cake, is the latest „money back‟ salvo from Akai and
Videocon? Amidst all these „innovative approaches‟, whatever happened to
good old classical marketing and branding?
“To justify the blatant disregard for accepted consumer marketing, these
durable marketers are terming it as redefinition in consumer value. In fact,
their version of it is essentially a function of just price. They have thrown all
concepts of branding to the wind,” adds Suhel Seth, CEO, Equus
Advertising. Simply put, consumer value cannot be on mere price corollary;
it has other elements to it.
“You need to look at this phenomenon from the category‟s lifecycle-I have
seen it happening with all sorts of categories, tyres for instance, “opines
Vinayaka Chatterjee, Chairman, Feedback Ventures Private Ltd.
“Ultimately, two things will happen. One, some people may not find it
worthwhile to operate in such a market, and then some degree of shake-out
may happen. Plus, demand perk up in the future will somewhat restore
demand supply imbalance. And then back to old classical marketing games.
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However, there is another school of thought which is more charitable.“
Marketing looks at making sure to create consumers in the short, medium
and in the long run. Akai is doing fine on the short and the medium levels. I
think it will be a player in the long run as well,” adds Shumu Sen of Quadra
Consultants.
Even others agree on the fact that such „innovative offers‟ have managed to
attract a very basic need oriented consumer. But what beyond that? “In the
long run, brands have to be built,” adds Seth. The moot question, however,
remains whether or not brands such as Akai are able to sustain themselves
on any „offer‟?
Such offers may bring relevance (price-related) and even salience (schemes
advertising related) to the brand. But, what about consumer empathy and
esteem, that‟s so very essential for the survival of the brand in the long run?
That can be only built working around the entire spectrum of the marketing
rainbow, and not just on price,” adds Rajeev Karwal, Vice-President,
Marketing and Sales, LG India Electronics Pvt. Ltd.
“My hypothesis is that you can turn a brand into a commodity and sell it on
price sensitivity, the way Akai is doing. But over the time the game perforce
has come back to the brand,” adds Gautam Bhattacharya, professor of
marketing at a New Delhi-based management institute.
“Marketing is about creating consumer empathy with the brand. When the
consumer feels that „this is my brand‟, adds Karwal, where is that
quintessential quality of marketing in today‟s consumer durable market? Or
are we to live forever with age-old adage, “There‟s no brand loyalty which
two cents off can‟t overtake.”
In the era of price-war the questionable issue is whether marketers
formulate their strategies on price or value for money and secondly whether
consumers end up paying more than they bargained for. Analyze this issue
in the current scenario of price wars.
(Source: „Price Plus‟ – case study; Cases and Simulations in Marketing
Management edited by Prof. M.K. Rampal and Dr. S.L. Gupta)