sm12 managing student finance part 3 close till & banking · the managing student finance...
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NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
March 2019
Managing Student Finance:
PART 3 – Close Till and
Banking
SALM-SM12c
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Disclaimer
2
Note: All student information used throughout this
training has been manufactured. The named schools
were selected randomly and are not associated in any
way with the fictitious students or scenarios.
All financial transactions and processes are covered by
Finance in Schools Handbook (FISH) and associated
policies. This should be read in conjunction with this
training package.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
The Managing Student Finance training is composed of 3 parts. This course is part 3 - Close Till and
Banking. The content of each part is provided.
Course Overview
3
PART 1: Fee Administration
SM012a
PART 2: Processing Transactions
SM012b
PART 3: Close Till and Banking
SM012c
• Student Finance Overview
• Student Finance Navigation
• Creating and Managing Fee Structures
• Managing Waivers, Exemptions and Concessions
• Attaching Fees to Students and Generating a Statement of
Account (SoA)
• Processing Payments
• Viewing Transaction History and Reprinting Receipts
• Managing Reallocations, Cancellations and Refunds
• Managing Dishonoured Cheques and Aged Debt
• Close Till
• Process banking
• SAP Bank Reconciliation
• Reporting
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Course Introduction (PART 3)
4
Course Introduction
Module 1: Reconcile and Close a Till
Module 2: Process Banking
Module 3: Bank Reconciliation
Module 4: Reporting
Course Summary
Close Till and Banking is Part 3 of the Managing
Student Finance training course.
Having completed Part 3, you will be able to:
lose and reconcile till processes
reconcile and close a till
record a discrepancy
process banking
review unreconciled transactions posted to SAP
from ebs for your school
check for transactions that have not moved
successfully from ebs to SAP.
identify reporting for Student Finance.
Course Pre-requisites:
SALM-SM01: Introduction to Student Management
Release for Schools
SALM-SM02: Introduction to Student
Administration – ebs: central
SALM-SM07: Managing Curriculum.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
After receipts have been taken in the Cash Desk, the Close Till and Banking processes
must be completed. These processes ensure that all transactions received in the Cash
Desk are reconciled, closed and sent to SAP in logical batches for SAP reconciliation.
Module 1: Close a Till details how to reconcile and close a till.
Module 2: Process Banking details how and when to process banking to ensure SAP
reconciliation takes place.
Module 3: Bank Reconciliation details how schools can support the SAP reconciliation
process.
Introduction to the ‘Close a Till’ and ‘Banking’
Processes
5
Receipt
transactions at the
cash desk
Reconcile
and close
till
Process
banking
SAP
reconciles
bank and ebs
transactions.
5
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Student Finance relies on the interaction between SAP, ebs and the bank.
The End of Day Process is completed to ensure all transactions associated with a closed
till (creating a ‘batch’) have been reconciled. The Banking Process then pushes the
batches of reconciled revenue information to SAP at specified intervals.
Recap: System Interactions
SAP/SSCReconcile School Banking
Petty Cash Management
Purchasing and Receipt Processing
Generate Sales Invoices
Dispute Resolution
ebs Cash Desk
Process Student Fees & Payments
Process Other Payments
Process Cancellations & Refunds
Perform End of Day & Banking
Generate Student Finance Reports
BANK
The bank
confirms
revenue
received
and passes
this
information
to SAP.
Information sent from ebs to the bank includes:
Physical Banking – Cash, cheque & money order
EFTPOS settlement information.
ebs sends all
revenue transaction
information included
in banking to SAP
6
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Recap: Cash Desk Navigation
The ‘end of day’ and ‘process banking’ are actioned in the Cash Desk.
The End of Day section contains functions used to reconcile and close a till.
The Banking section is where transactions recorded in ebs are pushed to SAP.
The History section allows you to access and reprint Cash Desk reports
generated as part of the End of Day and Banking process.
7
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Module 1: Reconcile and Close Till
8
Having completed this module, you will be
able to:
reconcile a till
record a discrepancy
close a till
Course Introduction
Module 1: Reconcile and Close Till
Module 2: Process Banking
Module 3: Bank Reconciliation
Module 4: Reporting
Course Summary
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
This module covers how to reconcile and close a till. This is a prerequisite activity to
completing the banking process.
Introduction to the ‘Close a Till’ Process
9
Receipt
transactions at the
cash desk
Reconcile
and close
till
Process
banking
SAP
reconciles
bank and ebs
transactions.
9
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
A till must be closed under the following circumstances:
a staff member has finished transacting in the cash desk for the day.
a single bank bag is at capacity. In this instance, the current till should be closed and
banked using the date the bag will be delivered to the bank and a new till opened.
Note: If two bank bags are created for one closed till, the SAP reconciliation will not
automatically occur.
Trigger: ‘Close a Till’ Process
1010
Note: Each till must be reconciled before it is closed. The following slides
detail how to reconcile a till.
Note: Refer to the Finance in Schools Handbook (FISH) chapter 7
Receipting and Banking > section 7.14.2 Preparing the banking for
further information in regards to the preparation of the banking.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Close a Till Workflow
11
Below is an overview of the steps required to reconcile and close a till:
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Each till must be reconciled before it is closed.
Before a till is closed you MUST generate one or both of the following reports to verify your till
reconciles:
These reports can also be used to determine what adjustments are required (if any). These reports
can be run as often as required.
Generate Trial Summary/Trial Detailed Report (1/2)
1212
Report Name Equivalent
OASIS Report
Description Use
Trial Summary
Report
(FINANCE08)
Cash Register
Contents
Report
Provides a high level summary of
transactions recorded for the current
open till. Transactions are grouped
by payment types with a sub-total of
each payment method.
Verify the contents of the cash
drawer matches payments
received.
Trial Detailed
Report
(FINANCE19)
Cash Register
Management
Report
Provides the detail of each
transaction (including student’s
name) generated for the current till.
This report is recommended to be
used when you have identified a
discrepancy between the till count
and the Trial Summary report. It
provides further transaction details
that assist in identifying what
adjustments are required to
reconcile the till before it is closed.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
The Trial Summary and Trial Detailed reports are generated from the End of Day
section of the Cash Desk ribbon in ebs: central.
Generate Trial Summary/Trial Detailed Report (2/2)
1313
Note: Both of these reports can be printed to screen as often as required
throughout the day with no effect on the close till and banking processes.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 1: Generate Trial Summary
14
1
2
To generate a Trial Summary report, follow the steps below:
Click on the Trial Summary icon in the Cash Desk ribbon.
Set the appropriate date and time parameters so the report contains the
current till session.
3 Click Ok.
3
2
1
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Interpreting the Trial Summary Report
15
The Trial Summary report
provides a summary of the
different payment methods
(Cash, Cheque, EFTPOS)
Cash transactions.
Cheque transactions.
EFTPOS transactions.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Generate Trial Detailed Report
16
1
2
To generate the Trial Detailed report, follow the steps below:
Click on the Trial Detailed icon in the Cash Desk ribbon.
Set the appropriate date and time parameters so the report contains the
current till session.
3 Click Ok.
2
3
1
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Interpreting the Trial Detailed Report
17
The Trial Detailed report
will provide the details of
each payment recorded
for a student. It also
contains the name of the
FRA.
The report
contains a
summary of each
payment method.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Use the Trial Summary or Trial Detailed report and the checklist below to determine if the till
reconciles:
Step 2: Determine if the Till Reconciles
18
Reconcile Till ChecklistTo reconcile cash
Confirm the cash in the till matches the Cash Subtotal on the Trial Summary or Trial Detailed report.
To reconcile cheques
Mark off the cheque transactions on the Trial Summary or Trial Detailed report against each cheque received to confirm all transactions have
been entered for the correct amount as per the cheques.
To reconcile money orders
Mark off money order transactions on the Trial Summary or Trial Detailed report against money orders collected to confirm they have all been
entered for the correct amount as per the money order.
To reconcile EFTPOS
Confirm all EFTPOS transactions have been entered into ebs by comparing the Settlement Inquiry Slip with the EFTPOS totals from any tills
that have processed EFTPOS transactions.
Mark off EFTPOS transactions on the Trial Summary or Trial Detailed report against EFTPOS merchant slips printed from the EFTPOS
terminal(s) to confirm all transactions are entered for the correct amounts.
Confirm all POP transactions listed on the Cash Applied File (CAF) downloaded from the Westpac Quickstream Portal have been entered
into ebs by comparing the CAF file to the EFTPOS totals from the till that has been used to process POP transactions.
Mark off the EFTPOS transactions on the Trial Summary or Trial Detailed report relating to the POP payments against the CAF file to
confirm that all transactions are entered for the correct amounts.
To reconcile Not for Banking
Compare the Open Items on Bank queries list on the GL account report for GL 105125, with the totals from the till that has been used to
process NFB transactions.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
If a till does not reconcile, you are required to correct any transactions identified as
entered incorrectly. Below is a summary of typical errors and recommended actions:
After any adjustments have been made, the Trial Summary and/or Trial Detailed report
should be generated to confirm the till now reconciles.
Note: refer to Finance In Schools Handbook (FISH) > Receipting and banking Chapter
7 > 7.9 Cancelling receipts for further information.
Step 3: Make Adjustments
1919
Error Recommended Action/s to rectify
Double Entry Cancel duplicate receipt.
Incorrect Payment Amount Cancel incorrect receipt and re-record
payment receipt.
Incorrect Payment Type Cancel incorrect receipt and re-record
payment receipt.
Transaction not entered Record payment receipt.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 4: Record Discrepancy (1/4)
20
If a cash or cheque transaction error cannot be identified, a discrepancy must be
recorded in order for the till to balance.
Note:
Before a discrepancy transaction is processed, all checks on the Banking
Discrepancy checklist must be performed to determine if the till does not
balance due to incorrect recording of a transaction.
Only a user with SAM role permissions in AMU can record a discrepancy in
ebs: central.
A copy of the Bank Deposit Discrepancy Management Report (printed
as part of the banking process) must be retained with the banking
documentation for audit purposes.
Note: A copy of all Bank Deposit Discrepancy Management Reports
generated within the last 30 days can be accessed by the SAM from
Generated Reports icon on the Cash Desk ribbon.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 4: Record Discrepancy (2/4)
21
Click on the Discrepancy button in the Cash Desk ribbon.2
To record a discrepancy:
Click on the Cash Desk icon on the Start ribbon1
1
2
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 4: Record Discrepancy (3/4)
22
On the Discrepancy screen, enter the discrepancy in the Amount field.3
Click Save.4
If the amount of cash/cheques
is more than the amount of
receipts recorded in ebs, enter
the amount the cash/cheques
are over in the Amount field.
If the amount of cash/cheques
is less than the amount of
receipts recorded in ebs, enter
the amount the cash/cheques
are under in the Amount field
preceded by a (-) minus sign.
3
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 4: Record Discrepancy (4/4)
23
After a discrepancy is recorded, the discrepancy will be shown on the Live
Summary/Detailed Report when you close the till. A negative discrepancy will be
shown in brackets e.g. ($100.00)
Note: The Bank Deposit Sheet shows the total amount of cash/cheque
receipts entered in ebs. You need to manually adjust the total on this report and
the Serialised Bank Deposit slip to match the amount of money in the BED bag.
Note: The Bank Deposit Discrepancy Management Report produced in the
banking process must be printed and retained for Audit purposes.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Once the till is balanced and discrepancies have been recorded in the Cash Desk the
till can be closed.
Closing a till locks down all transactions performed while the till was opened. These
transactions are now ‘ready for banking’.
Upon closing a till, a unique batch ID is created.
Step 5: Close the Till (1/3)
24
Note: A ‘batch’ refers to the group of transactions that belong to a closed till.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
To close a till:
Step 5: Close the Till (2/3)
25
1 Click on the Cash Desk icon on the Start ribbon.
The Close Till wizard will open with the Live Summary
checkbox ticked. Click Ok.3
It is recommended you print the reports to PDF
so you can save them to a local directory.3
2 Click on the Close Till button in the Cash Desk ribbon.
1
2
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 5: Close the Till (3/3)
26
Note: For audit purposes, schools must print and store a hard copy of the
Live Summary report signed by the principal.
A copy of the Live Summary and/or Live Detailed report generated will
automatically save to the Generated Report History list.
Authorised users can view and reprint Live Summary and/or Live Detailed
reports for a period of up to 30 days.
This screen is accessed from the Generated Reports button on the Cash
Desk ribbon.
Further details on how to access cash-desk generated reports are provided in
the Process Banking module.
Refer to Finance In Schools Handbook (FISH) > Receipting and Banking >
Chapter 7 section 7.19.1 for further information.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Module 2: Process Banking
27
Having completed this module, you will be able
to:
• understand how the transactions in the ebs
cash desk are reconciled in SAP
• understand and complete the following
banking processes:
o ‘For Banking’
o EFTPOS banking, including EFTPOS
and EPAY/POP
o ‘Other’ banking
o Cash refund out of petty cash
o Not For Banking (NFB)
• reprint cash desk generated reports
• understand the Finance Admin function.
Course Introduction
Module 1: Reconcile and Close Till
Module 2: Process Banking
Module 3: Bank Reconciliation
Module 4: Reporting
Course Summary
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
This module covers how to process banking. This is a prerequisite step to the SAP
Reconciliation that automatically reconciles ‘banked’ ebs transactions with bank
transaction statements received from the bank.
Before undertaking this process you should have finished transacting and closed your
tills.
Introduction to the ‘Process banking’ process
28
Receipt
transactions at the
cash desk
Reconcile
and close
till
Process
banking
SAP
reconciles
bank and ebs
transactions.
28
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
One or more tills have been closed.
Trigger: Process banking
29
Note: You must complete the Close Till procedure for any till/s to be included
for this banking period before banking.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
The end of day banking process must be completed for each payment method to
ensure revenue is reflected accurately in SAP.
The following two slides provide a description of the banking for each payment method
and recommended timing for banking.
Sending Till Batches to SAP (1/2)
30
Payment method to
be bankedBanking Description Recommended Timing for Banking
For Banking Processing ‘For banking’ pushes information for any cash, cheque and money order transactions recorded in the ebs Cash Desk to SAP for the selected till batches.
The ‘For banking’ payment method should be processed the same day the cash, cheques and money orders are taken to the bank or the ‘date of deposit at bank’ field is populated with the date the money is to be deposited at the bank. This will ensure the transaction date is the same as the date the deposit is made and therefore funds will automatically reconcile in SAP.
EFTPOS Processing banking for ‘EFTPOS’ will push transactions from a closed till not previously sent to SAP within the specified banking date/time.
Recommended EFTPOS Auto Settlement is selected in Institution Settings. No interaction is required by staff.
If manual settlement for EFTPOS is chosen, process after a till is closed.
Note: If manual process is chosen, the banking period specified should always reflect the time period from when the till was opened to the time on the EFTPOS settlement slip.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Sending Till Batches to SAP (2/2)
31
Payment method
to be bankedBanking Description Recommended Timing for Banking
EPAY (POP) Processing banking for ‘EPAY’ will push POP transactions from a closed till not previously sent to SAP within the specified banking date/time.
Recommended EFTPOS Auto Settlement is selected in Institution Settings. No interaction is required by staff.
If manual settlement is chosen, process after a till is closed.
Note: If manual process is chosen, the banking period specified should always reflect the time period from when the till was opened to the time the till was closed for processing POP payments.
Other Processing banking for ‘Cash (Cash refund out of petty cash) (REFCSH)’ will post transactions into the petty cash journal.
Processing banking for ‘Not for Banking (NFB)’ will push transaction information related to:
Centrelink (ABSTUDY payments)
CBA (Student Banking Commissions)
DE International STUDY TOURS
Processing the ePayment Credit Card (EPAY) option is not applicable. POP payments are banked through the EFTPOS screen.
Process Cash refund out of petty cash after a till is closed.
Recommended NFB Auto Settlement is selected in Institution Settings. No interaction is required by staff.
If manual settlement for NFB is selected, process after a till is closed.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Below is an overview of the steps required to process banking:
Process banking Workflow
32
Process ‘For
Banking’
banking
Process
‘EFTPOS’ and
‘EPAY’ banking
Process
‘Other’
banking
SAP receives
revenue information
for ‘banked’ ebs
transactions.
‘Closed till’
transactions
ready to be
pushed to SAP
Process
External
Refunds in
Finance Admin
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Navigation: Banking Screens (1/2)
33
In the Cash Desk, select the Banking icon to commence the banking process.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Note: The ‘end of day’ banking process must be completed for each payment
method to ensure that revenue is reflected accurately in SAP.
Navigation: Banking Screens (2/2)
34
The Banking screen will be launched. The Banking screen in ebs Cash Desk allows
you to control what and when the ebs transaction information is released to SAP.
The radio buttons on the
banking screen are used
to select the type of
banking you need to
process. The ‘end of day’
and ‘banking’ processes
will need to be completed
for each of the three radio
buttons.The Date of deposit at branch is
the date the money is being sent
to the bank.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 1: Process ‘For Banking’ (1/5)
35
The For Banking screen allows you to control when and what cash, cheques &
Money Order transaction information is sent to SAP for reconciliation.
The till batches selected by the user will be sent to SAP in a group. Alternatively,
select all till batches by clicking on the Select All icon on the Cash Desk ribbon.
A Till Batch ID is created each time the Cash Desk is opened, used and then
closed.
A Till Batch ID is created and will appear in the Transaction to bank list.
Select which
‘batches’ to
send to SAP.
Note: this must
equal the value
of the deposit
being taken to
the bank.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 1: Process ‘For Banking’ (2/5)
36
Note:
It is recommended the banking process ‘for banking’ transactions be
completed on the day the cash, cheques and money orders are taken to
the bank. This will ensure the transaction date is the same as the date the
deposit is made and therefore funds will automatically reconcile in SAP.
The deposit date in the banking screen must reflect the actual day the
funds are being deposited. For example, the school is transacting in cash
desk today but sending funds to the bank tomorrow.
It is recommended schools with high transaction volumes, close a till when
reaching a single bank bag capacity and open a new till. If two bank bags
are created and sent to Westpac for one closed till amount, the SAP
reconciliation will take more than one day. This will result in a manual
match rather than automatic match.
Unreconciled amounts will be displayed as a red dot on the Bank Queries
List on GL Account Report found in the SAP Portal Reports.
The number of tills opened for one day does not impact the ‘end of day’
and ‘banking’ processes.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 1: Process ‘For Banking’ (3/5)
37
Select the For Banking radio button in the Banking panel.1
Enter the Bank Deposit
Number in the Bank
Deposit Number field and
the date of deposit at the
branch
2
To process ‘For Banking’ transactions, follow the steps below:
Note: The Bank Deposit Number is a 6 digit number which is the school code followed
by ’01’. This number appears on the Bank Deposit Slip in the bank deposit book that is
supplied from the bank.
Ensure every deposit slip has been filled in correctly.
Each bag is processed as a separate deposit by Westpac. The total of all bags must
equal the amount deposited on the day as per the banking reports in ebs. Failure to
place a deposit slip into your banking bag means that transactions may not be received
into the bank account on the right date.
Ensure that the deposit slip number is noted on both sides of the deposit bag.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 1: Process ‘For Banking’ (4/5)
38
3 Select the till batches to be banked in this banking cycle.
Note: The Select All button will select all available closed till batch sessions to
be banked, or you can select individual items by clicking on the ‘N’ to change it
to a ‘Y’ for Yes.
Click any of the column
headers to sort the list
of Transactions to
bank.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 1: Process ‘For Banking’ (5/5)
39
4 Click Save to send the selected transactions to SAP.
Note: Upon Save, the following reports will automatically print to the designated printer:
Bank Deposit Sheet, Cancelled Receipts and Refunds (FIN 04) and Bank Deposit
Discrepancy Management (FIN 20).
A copy of each report will be automatically stored on the Generated Reports screen for
authorised users to view and reprint for a period of up to 30 days. Further details on how
to access cash-desk generated reports are provided at the end of this module.
Upon saving, the cash, cheque and money order transactions included in the selected
till batches will be sent to SAP.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
EFTPOS banking includes the EFTPOS terminal and EPAY (POP)
payments.
It is recommended that EFTPOS Auto Settlement and
ePayment Auto Settlement are selected in Institution Settings,
therefore no interaction will be required to settle the EFTPOS and
EPAY and the following steps will not be required.
If Automatic settlement is not selected, processing banking for
‘EFTPOS’ and ‘EPAY’ manually, will push EFTPOS and EPAY
transactions from a closed till to SAP within the specified banking
period.
Step 2: Process ‘EFTPOS’ (1/5)
40
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
The EFTPOS banking screen allows you to identify EFTPOS terminal ID and a specified
banking date/time period to push ‘closed’ EFTPOS transaction information to SAP.
Step 2: Process ‘EFTPOS’ (2/5)
41
The EFTPOS banking period
specified for a terminal must be
continuous i.e. the banking
Date/Time From for a new
banking period must equal the
banking Date/Time To for the
previous period to ensure all
transactions are accounted for.
To ensure automatic
reconciliation occurs in SAP it is
also recommended you specify
the Date/Time To as per the
EFTPOS settlement time
displayed on the settlement slip.
Note: EFTPOS revenue information is sent
to Westpac when an EFTPOS terminal is
settled (*irrespective of when the banking
process is completed in ebs).
Refer to the next slide for EFTPOS
settlement options.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
EFTPOS machines can be settled automatically or manually at a school.
Below is a summary of the requirements and impacts for each method.
EFTPOS Settlement Times: Manual vs. Automatic
42
EFPTOS Settlement
MethodDescription Action Required
Automatic Westpac EFTPOS machines will
automatically settle at 9:25 pm each
night. A settlement slip produced
overnight will confirm that the
automatic settlement has taken place.
1. Obtain settlement slip produced overnight.
2. Enter date and time shown on the EFTPOS
settlement slip into the DATE/Time To field on the EFTPOS banking screen the following banking day.
Manual User instigates a manual EFTPOS
machine settlement.
1. Manually settle EFTPOS machine.
2. Enter date and time shown on the EFTPOS
settlement slip into the DATE/Time To field on the
EFTPOS banking screen Note: By processing the
manual settlement the automatic settlement will not
occur that day.
Note: Payments processed after a manual EFTPOS
MACHINE settlement will be included in the following days settlement.
Note: It is important the dates and times are correct to ensure transactions
reconcile between ebs and SAP. The EFTPOS settlement date and times
entered govern which receipts in ebs are sent to SAP.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
To process EFTPOS banking, follow the steps below:
Step 2: Process ‘EFTPOS’ Banking (3/5)
43
1 Select the EFTPOS radio button in the Banking panel.
1
2Obtain the EFTPOS settlement slip from the EFTPOS terminal. In the Date/Time To
field enter the date and time shown on the EFTPOS settlement slip. Note: This will
ensure only EFTPOS transactions sent to Westpac are sent to SAP.
Note: A Date/Time From value earlier than the last settlement date can also be
entered e.g. 01/01/2014, as the system will post only new transactions made
since the previous settlement. Using the January date can also assist in sending
older transactions not sent previously.
2 2
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 2: Process ‘EFTPOS’ Banking (4/5)
44
3Define the EFTPOS Terminal ID by selecting the appropriate dropdown
selection. Note: If no terminal ID is shown there are no transactions to post for
the date/time range chosen.
Note: Only those EFTPOS terminals that have outstanding transactions
to be banked, as defined by the date and time ranges, will be displayed
in the dropdown list.
Note: Failure to post these transactions means any processed receipts will
not appear as revenue in SAP.
3
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 2: Process ‘EFTPOS’ Banking (5/5)
45
4 Click Save to submit the selected transactions to SAP for banking.
Repeat step 3 selecting a different terminal ID if more than one terminal has
been settled and these transactions need to be posted.5
4
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 2: Process ‘EPAY’ banking
46
To bank POP payments, select EPAY from the EFTPOS Terminal ID field dropdown.
Note: If no Terminal ID for EPAY appears in the dropdown, there are no transactions to post for the
date/time range chosen.
Transactions that occur after 6pm will not show on the Quickstream Cash Applied File report sent by
the bank the following day, but will be included the day after that. Refer to FISH chapter 7.
Enter the Date/Time
From and Date/Time To
fields that include the
date the transactions
were processed
Select Save to submit the selected transactions to SAP
for banking
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 3: Process ‘Other’ Banking (1/3)
47
The ‘Other’ radio button is used to push all ‘other’ transaction information to SAP not
covered in the For Banking and EFTPOS/EPAY banking processes i.e. Cash Refund out
of petty cash and Not for Banking.
If Auto Settlement for ‘Not for Banking’ is selected in Institution Settings, no action is
required of staff as auto settlement will occur. Therefore only Cash (Cash refund out of
petty cash) (REFCSH) will need to be processed.
Note: Cash refund out of petty cash will only appear in the dropdown if the
school has a petty cash journal set up in SAP and must be manually settled with
the days banking.
EPayment Credit Card (EPAY) Payment Method notated in the screenshot
above is not available to schools yet – DO NOT USE. This is different to the
current POP/EPAY payment method currently available to schools.
Each separate Payment Method in
the dropdown must be banked and
posted to ensure revenue is
accurately reflected in SAP.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 3: Process ‘Other’ Banking (2/3)
48
1
2
Select the Other radio button from the Banking panel.
Select the type of Payment Method required to process banking from the
dropdown list.
To process Other banking, follow the steps below:
1
2
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Step 3: Process ‘Other’ Banking (3/3)
49
Click Save to send the selected
transactions to SAP for banking
3
3
Enter the date ‘from’ and ‘to’ that includes the date the transaction/s were
processed.
4
Repeat steps 2-4 for each of the payment methods where transactions need to be
sent to SAP.
4
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
This payment method contains any cash refund transactions processed in ebs. The money
must be taken out of the petty cash float. Transactions will be posted into the petty cash
journal in SAP. Cash refunds from petty cash will only appear in the dropdown if the school
has petty cash set up in SAP.
To push ‘Cash refund out of petty cash’ information to SAP:
Cash (Cash Refund Out of Petty Cash - REFCSH)
50
1 Select the ‘Other’ radio button.
2 Select Payment Method as ‘Cash (Cash refund out of petty cash) (REFCSH)’.
Note: Selecting this method displays the date and time range fields.
3
4
Enter the date ‘from’ and ‘to’ that includes the date the transaction/s were processed.
Save the transaction using the Save icon.
Note: Failure to post these transactions will delay the petty cash top up trigger, as
SAP has not registered that cash has been given out.
Note: Cash must be taken out of
the petty cash tin and not from the
day's banking.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
If Auto Settlement for Not for Banking is selected in Institution Settings, no action is
required of staff.
This payment method contains any transactions processed for receipts related to one or
more of the following electronic payments posted in SAP -
Centrelink (Abstudy payments)
CBA (Student Banking Commissions)
DE International Study Tours
To push ‘NFB’ information to SAP:
Not for Banking (NFB)
51
1 Select the Other radio button.
2 Select Payment Method as ‘Not for Banking (NFB)’.
Note: Selecting this method displays the date and time range fields.
3
4
Enter the date from and to which includes the date the transaction/s were processed.
Save the transaction using the Save icon.
Note: Failure to post these transactions means any receipts processed will not be
shown as revenue in SAP.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Ensure Correct Use of ‘Not for Banking’ Function
52
The ‘Not for Banking’ payment method must not be used as a mechanism to
write off or re-receipt transactions where there are no EFTPOS, cash or
cheque payments. It must only be used in circumstances where the money
has already been received in GL account 105125.
FISH provides guidance in relation to write off processes and delegations to
be complied with.
The G/L Account Line Item Display G/L View report in SAP will detail all transactions received for CBA Commissions, Centrelink / Abstudy and DE
International Study Tours.
Refer to Module 3 Bank Reconciliation for more information.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Cash desk reports generated when closing the till and during banking, will automatically
save upon generation and are available for authorised users to view and reprint for a
period of up to 30 days.
These stored reports are accessed on the Generate Reports History screen.
Reprinting Cash Desk Generated Reports (1/2)
53
Click the Generated Reports
button to open the Generate
Reports History screen.
Note: For users assigned a SAM
role, this button will be available
even when the till is not opened.
Other cash desk users must have a
till open to access this screen.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Note: To change the maximum number of days a Cash Desk generated report is
kept, navigate to Institution Settings > Fees and Payments > Max number of
days to keep Cash Desk end of day processing and banking reports and
update accordingly. This value will default to ‘30 days’.
Reprinting Cash Desk Generated Reports (2/2)
54
Authorised users can right
click on any report
displayed in the Generate
Reports History screen to
reprint it.
Users assigned the SAM role will see all
reports generated in Cash Desk, regardless of
till number. Other cash desk users will only see
reports generated for their till.
HINT: This grid is, by default, sorted according to
Date Generated, in ascending order, i.e. latest ones
first. All columns can however, be sorted by clicking
on the relevant column header.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU 55
Cash desk End of Day reports can be regenerated when required using the Regenerate
Close Till Reports screen.
Regenerating Cash Desk Reports – End of Day
55
1. Click the Regenerate Reports
button in the End of Day module to
open the Regenerate Close Till
Reports screen.
2. Enter the date of the till
session.
5. Select the report
to generate.
4. Right click on the
required till session.
3. Press search.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU 56
Cash desk Banking reports can be regenerated when required using the Regenerate
Banking Reports screen.
Regenerating Cash Desk Reports – Banking
56
1. Click the Regenerate Reports
button in the Banking module to open
the Regenerate Banking Reports
screen.
2. Enter the date of the
banking.
4. Right click on the
required banking.
5. Select the report
to generate.
3. Press search.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Finance Admin (1/6)
57
External refunds i.e. EFT and cheque refunds must be approved, amended or cancelled
within the Finance Admin module. Processing these transactions in Finance Admin will
push the refund information to SAP, enabling the payment of the refund.
Note: Refunds must be approved by the principal prior to processing.
Click the Finance Admin icon from the Start ribbon1
1
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Finance Admin (2/6)
58
Select the transaction you wish to amend or cancel by highlighting the line2
3
The Finance Admin screen gives you the opportunity to check refund details and
make amendments if required, or cancel the refund if the refund amount is incorrect.
Select Amend or Cancel from the ribbon.3
2
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Finance Admin (3/6)
59
If amend has been selected, select the Payer Details tab and edit the details
where required.
4
4
Select Save.
5
Note: The Refunds Details panel cannot be edited. If these details are
incorrect the refund must be cancelled and processed again.
5
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Finance Admin (4/6)
60
Note: You will notice the Original Receipt Number listed in the
External Refunds panel is the same as that listed against the refund
made on the Cash Desk.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Finance Admin (5/6)
61
Click on the ‘N’ in the (Approve) column and check the tick box.
The refund will now need to be approved.6
6
Select Save.7
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
The approved refund will disappear from the list.
Finance Admin (6/6)
62
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Module 3: Bank Reconciliation
63
Having completed this module, you will be
able to:
• review unreconciled transactions posted
to SAP from ebs for your school
• check for ebs transactions not reconciled
in SAP.
• clear dishonoured cheque transactions.
Course Introduction
Module 1: Reconcile and Close Till
Module 2: Process Banking
Module 3: Bank Reconciliation
Module 4: Reporting
Course Summary
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Once a school has completed the end of day and banking processes, all ebs transactions
processed in the cash desk will be sent to SAP.
Once EFTPOS/EPAY and deposit information is processed at the bank the
information/data is sent to SAP to be reconciled with the ebs transaction data.
The following slides provide an overview of how schools can support the SAP
reconciliation process.
Introduction to the ‘End of Day’ and ‘Banking’ Process
64
Receipt
transactions at the
cash desk
Reconcile
and close
till
Process
banking
SAP
reconciles
bank and ebs
transactions.
If ebs data does not reconcile in SAP, school revenue will not be reflected
accurately in SAP
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Below is an overview of the banking and reconciliation process:
Overview: ebs, SAP and Bank Interactions
65
Bank
EFTPOS
Terminalebs Cash Desk SAP Finance
Physical
Banking
Cash, Cheque
End of Day
Banking
SAP Settlement
& Reconciliation
Electronic
Banking
SAP Reconciliation matches
the record of physical
cash/cheque and EFTPOS
terminal information received
by Westpac with the ebs
transaction information
pushed to SAP upon
‘banking’.
EFTPOS revenue
information is sent to
Westpac when an
EFTPOS terminal is
settled (*irrespective of
when the banking
process is completed in
ebs).
ebs transactions that are pushed to
SAP as part of ‘banking’ include:
Transactions that have been
reconciled in the ebs Cash Desk
‘For banking’ transactions that are
included in a selected till batch
(created by ‘Closing a till’) during
banking
‘EFTPOS’ and ‘other’ transactions
that fall within the specified banking
period
Note: SAP can only automatically
reconcile the funds collected at a
school after receiving information
from both Westpac and Student
Management that balances and
satisfies matching criteria.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
SAP can only automatically reconcile the funds collected at a school after receiving
information from both Westpac and Student Management.
SAP reconciliation will only occur when:
Payments have been reconciled and closed in ebs cash desk as part of the end
of day close till process (covered earlier in this module).
Note: Any transactions not reconciled and closed will not be available to be
banked. These transactions will be included in the next end of day
reconciliation and banking.
Westpac has received the physical banking (cash/cheques/money orders) and
EFTPOS terminal settlement details and online payment details.
Batches of banking information has been sent to SAP as part of the banking
process (steps detailed in this module).
Sending Banking Information to SAP
66
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
If transactions remain unreconciled in SAP, revenue will not be reflected accurately.
It is strongly recommended you run the Bank Queries List on GL Account report in
SAP weekly to check for ‘red dots’ – which identify unreconciled transactions. These
transactions require action by the school for GL account codes: 105110 – 105190.
Below is an example of an SAP report for the GL account 105125.
Maximising Revenue Recognition and Minimising ‘red
dots’
67
The green dot indicates this transaction has been
reconciled in SAP. If the dot is red the transaction
has not been reconciled in SAP.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
To generate the Bank Queries List on GL Account report:
Generate a G/L Account Line Item Display G/L View
Report (1/4)
68
1
2
3
Select SAP icon.
Select Reports.
Select Bank
queries list on
GL account.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
See example below using GL account 105110:
Generate a G/L Account Line Item Display G/L View
Report (2/4)
69
Select GL account code e.g.
105110.
Select Company Code for schools
e.g. 1060
Select execute button (or
F8) to produce the report.
Enter the relevant fields to receive the GL account information.4
4
5
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Generate a G/L Account Line Item Display G/L View
Report (3/4)
70
Select ‘Spectacles - Glasses’
icon to see more about a
transaction.
1Click the checkbox next to the red dot for additional
information about a transaction.
2
The G/L Account Line Item Display G/L View report identifies the transactions that are
unreconciled (indicated by a ‘red dot’) and require further attention.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Use the icons from the ribbon to view additional details.
Generate a G/L Account Line Item Display G/L View
Report (4/4)
71
Select ‘Hat’ icon to view additional details about the transaction.
Ref key 2 displays
numbers
separated by semi-
colon. The first four
numbers are your
school code and
the second set of
numbers is the
SAP Batch
Number. This SAP
Batch number will
be used to identify
the batch of
transactions in
ebs.
3
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
View the Details of ‘red dot’ Transactions in ebs (1/2)
Once you have identified the batch that contains unreconciled transactions in SAP, navigate
to the ebs Reporting Cradle and generate the Financial Transaction Batch (FINANCE23)
report.
This report provides the list of transactions that belong to the identified SAP Batch.
72
Check the NULL checkbox
next to the From Date and To
Date Fields.In the Finance folder click to
select the Financial
Transaction Batch Report.
1
2
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
The transactions that appear on the screen belong to the SAP Batch Number that
appeared on the G/L Account Line Item report.
View the Details of ‘red dot’ Transactions in ebs (2/2)
73
Enter the SAP Batch
Number obtained from
the SAP report.
Payment Method is ALL
Click View Report.
The SAP Batch
Number is
displayed at the
top.
3
4
1234 - ABC Primary School
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Clearing Dishonoured Cheque Transactions
Dishonoured cheques also appear as ‘red dots - meaning unreconciled transactions in
the GL Account Line Item Display G/L View report under account 105111.
Dishonoured cheques must be actioned promptly by cancelling and
dishonouring the transaction in ebs: central. By selecting the dishonour
checkbox in ebs: central, the original fee will be reinstated on the students
account. Refer to SM12 WI: How to process a cheque dishonour.
74
Refer to chapter 7 in Finance in Schools Handbook (FISH) for the process
regarding dishonoured cheques.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
The Financial Transaction Batch Report must be generated on a weekly basis to
identify any transactions that have not been banked in ebs.
Transactions without a batch number have not been banked.
Check for Transactions that are not sent to SAP
75
Note: If any batches are identified as unbanked, they must be banked following
the Process Banking process.
Failure to do this will result in ‘red dots’ in the Bank Queries List on GL Account
report, and revenue will not be recognised in your profit centre in SAP.
An SAP Batch without a
number indicates that the
batch has not been banked. 1234 - ABC Primary School
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Module 4: Reporting
76
Having completed this module, you will be able
to:
• list the Cash Desk reports generated as part
of the end of day and banking process.
• identify the Student Finance reports that can
be generated from the Reporting Cradle
• generate a Group Activity Report.
Course Introduction
Module 1: Reconcile and Close Till
Module 2: Process Banking
Module 3: Bank Reconciliation
Module 4: Reporting
Course Summary
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Reporting for Managing Student Finance
77
Note: Student Management offers a variety of reports and receipts for
managing student finance. Whilst some of these are generated within
ebs: central, many of these reports are generated from an external
browser-based reporting application known as the Reporting Cradle.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Reports Available in ebs: central
78
Reports generated from within ebs: central include:
Bank Deposit Sheet Cancelled Receipts and Refunds
Fees Report
Cash Register Contents Report
A4 Payment Receipt
80mm Payment Receipt
Bank Deposit Discrepancy
Management Report
Cash Register Management
Report
Note: Further detail on the contents of each report is available in the
SM12: Managing Student Finance User Guide.
Statement of Account
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Reports Available in the Reporting Cradle
79
Reports that can be generated from the Reporting Cradle include:
Student Financial Transaction
Report
Student Statement of Account
Aged Debt by Invoice Report Outstanding Debit and Credit
Report
Cheque Enquiry Report Group Activity Report
Receipt Breakdown report Waiver Breakdown Report
Unpaid Fees Report
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Accessing the Reporting Cradle (1/4)
80
Click the Reports icon from the Start ribbon to view the reports available in
the Report Cradle, a browser-based reporting application.1
To access the Reporting Cradle, follow the steps below:
1
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Accessing the Reporting Cradle (2/4)
81
Select the report you wish to
generate. In this example,
we select the Group
Activity Report.
Select the appropriate folder and open the folder by clicking the + sign next
to the folder.2
2
3
3
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Accessing the Reporting Cradle (3/4)
82
4 Select the appropriate options in the Group Activity Report parameters.
Click
View Report
5
In this example, the Scholastic Year, Group Type and Activity are selected to report on Year 4 Excursion
4
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Accessing the Reporting Cradle (4/4)
83
Note: You can view the report that is generated in the browser. From
here you are able to save the report to a nominated folder on your
computer, and/or print this report using the appropriate buttons on the
document panel.
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Course Summary
84
You have completed the Managing Student Finance
(PART 3) eLearning course.
Having completed this course, you can now:
set up the ebs cash desk
reconcile and close a till
record a discrepancy
process banking
review unreconciled transactions posted to SAP
for your school by ebs
check for ebs transactions that have not
reconciled in SAP.
locate and use Student finance reports
Course Introduction
Module 1: Reconcile and Close Till
Module 2: Process Banking
Module 3: Bank Reconciliation
Module 4: Reporting
Course Summary
NSW DEPARTMENT OF EDUCATION WWW.DEC.NSW.GOV.AU
Additional Reference Materials
Related training material
Part 1 Managing Student Finance – Fee Administration
Part 2 Managing Student Finance – Processing Transactions
Reference material
Related reference and training material can be located on the EDConnect site;
Student management and wellbeing link
Finance In Schools Handbook (FISH)
Banking Golden Rules and Best Practice
Banking discrepancy checklist
85