small damage repair membership provides cosmetic repairs ... · dent removal repair of up to 2...

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* For what’s not covered, please refer to the Small Damage Repair Easy Reference Guide, available at www.smartleasing.com.au/small-damage-repair-plus

veHicle maintenance

kit+

Small Damage Repair membership provides cosmetic repairs for all

those minor dents and surface marks that are unavoidable

enter

http://www.smartleasing.com.au/small-damage-repair-plus




veHicle maintenance

kit+

all roundprotectionSmall Damage Repair membership provides cosmetic repairs for all those minor dents and surface marks that are unavoidable. Take the first step and sign up to Small Damage Repair Membership, and keep your car looking as good as new.

plus receive a free veHicle maintenance kit!





veHicle maintenance

kit+

Small Damage Repair membership is a new and exciting program providing unlimited cosmetic repairs for a fixed fee per repair.

Get peace of mind with the Small Damage Repair membership for up to 5 years, knowing that a range of minor damage to your car will be

repaired without the need to claim on comprehensive insurance.

Our mobile repair team come to you! Repairs occur within 14 days metropolitan and 21 days regional.

Our team of trained technicians use the latest technology to repair pressure dents in body panels, surface marks and scuffs and even cracks in side mirror

casings. We have the expertise to repair scuffs on alloy wheels and plastic hub caps, as well as repairs to stone chips on panels and windscreens.

about small damage repairs

protection




veHicle maintenance

kit+

free veHicle maintenance kit

The pack also includes a wide range of quality application devices to make applying the products efficient and effective. - Dog Bone Sponge - Microfiber Chamois - Tyre Gloss Applicator - Microfiber cloth - Round Applicator pad

The perfect solution to maintaining the condition of your vehicle.The Vehicle Maintenance Kit includes a range of superior products all designed to help you maintain the appearance of your investment.

HigH gloss wasH A time-saving 2-in-1 formula that leaves your vehicle with a protective coating and the ultimate high gloss shine.

paintwork spot cleaner Surrounds the dirt particles and enables their displacement without scratching the surface.

tyre gloss cream Formulated with a blend of gloss enhancers to deliver the most extreme wet shine look yet.

wHeel cleaner & brake dust remover Wheel cleaner is designed to remove black brake dust deposits from all types of wheel rims.

fabric stain remover Removes stubborn marks and stains in carpet and fabric.

HigH gloss paint rejuvenator Maintains the high gloss of your vehicle’s paintwork.

rain repellent Remarkably improves vision while driving in the rain.

also includes a first aid kit!

A first aid kit is essential in case of an emergency on the

road. To make things even easier, our kit has clearly labelled compartments

so you know exactly what to reach for. This is the

perfect solution for those unexpected events.




veHicle maintenance

kit+

vinyl, leatHer & fabric seatsCosmetic repair of a hole, scratch or a tear in a seat, provided the damage is no greater than 50mm in length and 5mm in width and not on the seam or stitching.

panel surface marksCosmetic repair and removal of surface marks covering 2 panels, provided they haven’t cut through the clear coating of the surface.

side mirrors casingsRepair of surface marks, scrapes and cracks, colour match and repaint of one side mirror casing.

dent removalRepair of up to 2 dents on a single panel, provided each dent is no larger than 100mm in diameter.

alloy wHeels / Hub capsRepair and repaint gutter scrapes and surface marks to an alloy wheel or up to two hubcaps.

bumper bars Repair, colour match and paint any surface marks, scuffs, scrapes or dents on any one bumper bar up to 40cm in length and 2cm in depth.

stone cHipsCosmetic repair of up to 20 stone chips. Stone chips to a maximum size 3mm each chip.

interior trim & dasHboardCosmetic repair and re-colour of nonstructural damage to the interior of the vehicle and damage caused by phone installation holes and scratches and worn leather trim provided damage is no longer than 50mm.

windscreensFront windscreen stone chips are repairable under this membership. Up to 2 stone chips with a maximum diameter of 3mm are repairable per repair callout.

wHat’scovered

Mobile repairs are at a fixed rate of $55.00, with unlimited repair visits for the term of the membership. Repairs occur within 14 days for

metropolitan areas and 21 days for regional areas. For each ‘damage type’ we repair, the fixed rate will be payable by the member.

All repairs listed in the ‘What’s Covered’ section exclude replacement parts and trimmings. Any repairs that are not serviceable by the mobile van technicians are not covered in the Small Damage Repair membership.





veHicle maintenance

kit+

With latest cosmetic repair technology, our team can repair plastic bumpers, repair minor damage and even repaint the affected area of your vehicle to bring your car’s look back to its original state.

before after

surface marks





veHicle maintenance

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before after

wHeelsMinor damage to alloy wheels and plastic hub caps on most cars can be repaired to bring them back to life. Small Damage Repair technology allows our repairers to clean, repair and re-paint the affected area on a wide range of wheels and hub caps.





veHicle maintenance

kit+

before after

dentsCars are exposed to potential damage in car parks from the doors of other cars, trolleys, bikes and other items. With our latest techniques, Small Damage Repair members can have almost any minor dent repaired, all without the need to paint.





veHicle maintenance

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before after

cHipsStone chips are often overlooked, however, they can eventually lead to more serious problems, such as surface rust or peeling lacquer. With Small Damage Repair, our team of repairers can remedy stone chips to bring a fresh look to your car, while also helping to prevent ongoing problems.





veHicle maintenance

kit+

before after

interiorsCar interiors are susceptible to a range of damage. Rips and tears in dashboards, door trims and even car seats can be remedied with Small Damage Repair technology.





veHicle maintenance

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before after

windscreensDamage to windscreens is not only unsightly, but it can lead to further problems, and be very dangerous. With Small Damage Repair membership, you’re eligible to have up to 2 stone chips (or stars) with a maximum diameter of 3mm repaired to ensure better vision, protection and safety.





veHicle maintenance

kit+

Want to know more about Small Damage Repair?

call 1300 946 677 Please refer to www.smartleasing.com.au/small-damage-repair-plus for terms and conditions.



easy reference guideterms and conditions

stone chipsCosmetic repair of up to 20 stone chips. Maximum size of each chip is 3mm in diameter.

$55 per repair

10cm dent assessor

interior trim & dashboardCosmetic repair and re-colour of non-structural damage to the interior of the vehicle and damage caused by phone installation holes and scratches and worn leather trim provided damage is no longer than 50mm.

an easy reference guide to what’s covered?

$55 per repair

The dent assessor will assist you in assessing small area repairs. Place near to the damaged section. If the entire damage fits within the measurement guides, it may be repaired with small to medium accident repair technology. Any repairs that are not serviceable by the mobile van technicians are not covered in the Small Damage Repair membership.

InterIor trIm & dashboard Repairs of damage to:• wood grain; • instrumentation panel; • headliner; • plastic or leather around gear shifter; • pedals; and • steering wheel.

dent removal Repairs where:• the paint surface has been damaged; • there is no suitable access to the rear of the dent; and• the dent is on a style line or fold.

bumper bars Repair of:• lights; • chrome detailing;• internal structural damage; and • damage to metal bumper bars.

stone chIps Repair of: • stone chips larger than 3mm in diameter; and• stone chips on vehicles that have 3 layer pearl paint work.

panel surface marks• Repair of any deep scratches that have cut through the

clear coating of the surface.

alloy wheels / hub capsRepair:• of structural damage to the wheel; and• to machine, chrome finished and powder coated wheels.We do not guarantee an exact colour match when repainting shadow chrome wheels. We are not responsible for any colour variance should you elect us to complete the Repair.

wIndscreens• Repair of stone chip damage which renders the vehicle

unroadworthy (e.g. Damage affecting primary vision area).

sIde mIrrors casIngs Repair of:• chrome coloured mirror casings;• structural damage; and• indicator lenses.

vehIcle mouldIngsRepair of:• non colour coded vehicle mouldings• chrome mouldings; and• structural damage to colour coded mouldings.

changes to manufacturer• Repair of any part of the vehicle that has been changed

from genuine manufacturer equipment.

exterIor paIntworkRepair of damage to any area of the vehicle which has:• Special Effect paintwork; and• Illusion colour paintwork.

NOTE: for each ‘damage type’ we repair, the Fixed Fee will be payable by the member.

All repairs listed in the ‘What’s Covered’ section exclude replacement parts and trimmings.

what’s not covered?

bumper barsRepair, colour match and paint any surface marks, scuffs, scrapes or dents on any one bumper bar up to 40cm in length and 2cm in depth.

$55 per repair

windscreensRepair of up to 2 stone chips on front windscreen. Maximum size of each stone chip is 3mm in diameter.

$55 per repair

vinyl, leather & fabric seatsCosmetic repair of a hole, scratch or a tear in a seat, provided the damage is no greater than 50mm in length and 5mm in width and not on the seam or stitching.

$55 per repair

panel surface marksCosmetic repair and removal of surface marks covering 2 panels, provided they haven’t cut through the clear coating of the surface.

$55 per repair

side mirror casingsRepair of surface marks, scrapes and cracks, colour match and repaint of one side mirror casing.

$55 per repair

dent removalRepair of up to 2 dents on a single panel, provided each dent is no larger than 100mm in diameter.

$55 per repair

alloy wheels / hub capsRepair and repaint gutter scrapes and surface marks to an alloy wheel or up to two hubcaps.

$55 per repair

meanIng of words

‘AdditionAl RepAiRs’ means any repairs, not including the Repairs, nominated by us from time to time, which are available to you at a discounted fee, as determined by us (in our absolute discretion).

‘CommenCement dAte’ means the date referred to in paragraph 2.

‘dRiveR home AddRess’ means the address where the principle driver resides.

‘expiRy dAte’ means the date referred to in paragraph 2.

‘Fixed Fee’ means the service fee of $55.00 incl. Gst per Repair.

‘membeRship’ means membership of the program.

‘membeRship Fee’ means the non-refundable fee which is payable to become a member of the program.

‘membeRship teRm’ means the period from the Commencement date until the expiry date or earlier termination of the membership.

‘pRoGRAm’ means the repair program regulated by these terms and conditions and classified by us as the small damage Repair program, under which Repairs are provided by us to a member’s vehicle for the Fixed fee.

‘eAsy ReFeRenCe Guide’ means the brochure described as the small damage Repair easy Reference Guide located at www.smartleasing.com.au/smalldamagerepairs from time to time, and located in this document following these terms and conditions.

‘RepAiRs’ means those repairs described in the easy Reference Guide under the heading “what’s covered” which, for the avoidance of doubt specifically exclude those repairs described in the easy Reference Guide under the heading “what’s not covered”.

‘seRviCe AReA’ means the areas designated as service areas by us from time to time, which includes the driver home address, or other address as agreed between you and us, but does not include areas which are considered inaccessible in our opinion.

‘seRviCe times’ means 9am to 4pm weekdays or such other times as advised by us from time to time.

‘we’, ‘us’, ‘ouR’, ‘the seRviCe pRovideR’ means smart Guys pty ltd Abn 46 129 708 523 of 275 Canterbury Road, Canterbury, victoria, and its officers, employees, agents and contractors.

‘vehiCle’ means the registered motor vehicle shown on your current membership card.

membeRship

1. we may, in our absolute discretion, within 21 days of your application for membership, refuse your application. in which case, the membership fee and any other monies received by us in respect of your application will be returned to you.

2. in the event your application is not refused within 21 days of the date of the application, then your membership commences on the date of the application (Commencement date) and expires on the date that is 12, 24, 36, 48 or 60 months from the Commencement date (depending on the selected term of the membership in the application) (expiry date).

3. we may cancel or suspend the membership if:

i) we believe, in our absolute discretion, you are acting in a threatening or abusive manner towards us; or

ii) you owe us money, which money has been outstanding for no less than 14 days.

RepAiRs

4. in consideration of payment of the membership fee, you are entitled to Repairs to your vehicle within the service areas and service times for the Fixed fee during the membership term.

5. you may also be entitled to Additional Repairs at a discounted fee, on terms and conditions prescribed by us (in our absolute discretion) from time to time.

6. in the event you require a Repair, you must contact us on 1300 946 677 (Request). there are no limits to the number of times you can obtain a Repair. to ensure the quality of our services, your Request may be monitored and recorded.

7. you are entitled to: i) Repairs on and from the date that is 21 days from the Commencement date of your membership; and ii) one Repair in relation to damage which existed prior to the Commencement date.

8. your Request will be passed to one of our technicians who will determine whether or not the requested repair is a Repair within the meaning of this program, which determination is final and binding.

9. the Repair will be performed at a time and location agreed between us and you (which must be within the service areas and the service times) and will be completed: i) in cases where the vehicle is located within the greater metropolitan area, within 14 days of your Request; and ii) in cases where the vehicle is located outside the greater metropolitan area, within 21 days of your Request.

10. in the event a Repair cannot be performed by our mobile technician, your vehicle must be delivered to a designated repair centre as advised by us.

11. we may refuse to carry out a Repair if: i) your vehicle is unattended when our technician arrives; ii) your vehicle is not within the service areas; iii) there is no power access to your vehicle; iv) you do not provide a suitable repair area, which area must have not less than a 2 metre clearance from the Repair and a 5 metre clearance from the next closest vehicle; or v) we are prevented from carrying out the Repair for any reason whatsoever.

12. you must pay the Fixed fee for the Repair by credit card, unless an alternative form of payment has been agreed by us.

13. the Fixed fee will not increase during your membership term.

terms and conditions

nominAted vehiCle14. Repairs will only be provided to the vehicle nominated in your application for membership (nominated vehicle). if

during the membership term you change your nominated vehicle, you must notify us as soon as possible so that the benefits can be transferred to the new nominated vehicle.

15. to transfer the benefits under the program you must: i) pay a transfer fee of $15; ii) not have previously transferred the benefits under the program to another vehicle during the membership term; and iii) ensure that the new nominated vehicle is of equal or younger age than the nominated vehicle.

exClusions And limitAtion oF liAbility16. we only accept liability to you in connection with the supply of Repairs to the extent expressly provided in these

terms and conditions. we exclude any other liability we might otherwise have to you (whether based in contract, tort (including negligence), statute or otherwise).

17. we accept liability to you to the extent that we have acted fraudulently or in wilful default of these terms and conditions. we accept liability to you under the Competition and Consumer Act 2010 (Cth) (as amended from time to time) and other laws, where not to do so would be illegal, or would make any part of these terms and conditions void or unenforceable. if we are liable for any non-excludable conditions, warranties or guarantees, and where permitted by law to do so, our liability is limited to (at our option) resupplying the relevant or equivalent Repair or paying you the cost of doing so.

18. our maximum liability to you for loss you suffer or incur in connection with these terms and conditions or any other agreement arising out of or in connection with their subject matter (whether based in contract, tort (including negligence), statute or otherwise) is, to the extent permitted by law, limited to a maximum amount equal to the amount you have paid to us for the relevant Repair pursuant to these terms and conditions.

GeneRAl

19. each provision in these terms and conditions may be separated from each other provision. if at any time any provision is or becomes invalid, illegal or unenforceable, this will not affect any of the other provisions.

20. if we delay, or fail to rely, on any right under this agreement, we may rely on that right later. the laws of victoria will apply to this contract. you and the service provider submit to the non exclusive jurisdiction of courts exercising jurisdiction in victoria.

GuARAntee

21. we take pride in our workmanship and guarantee that repairs performed under this program will be free from defects for a period of 3 years from the date of the Repair, not including minor faults or defects or faults or defects caused or contributed to by the negligent or inadvertent act or omission of the member.

CustomeR CARe

22. if you have used our services and are dissatisfied with any aspect of the service, please bring your complaint to our attention within 28 days of becoming aware of it. this does not affect your statutory rights.

smAll dAmAGe RepAiR275 Canterbury Road, Canterbury, victoria, 3126

some membership terms & conditions may change from time to time.

want to know more about small damage repair?call 1300 946 677 or visit www.smartleasing.com.au/small-damage-repair-plus

terms and conditions


small damage repair membership provides cosmetic repairs ... · dent removal repair of up to 2...

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