small hybrid wind/solar market study project-report
TRANSCRIPT
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A PROJECT REPORT ON
“MARKET POTENTIAL OF SOLAR LIGHTENING
SYSTEM”
FOR JAIN IRRIGATION SYSTEMS LTD, JALGAON.
Submitted to
Godavari Institute of Management And Research,Jalgaon.
Affiliated to
NORT MAHARASTRA UNIVERSITY, JALGAON.
For the partial fulfillment of the degree
Master of Business Administration
Submitted By
Chetan B Mahajan.
Under guidance of
Prof.Prashant Warke.
Company Guide
Mr.Sudhir Shinde Sir
2010-11
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ACKNOWLEDGEMENT
This report entitled MARKET POTENTIAL OF SOLAR LIGHTENING
SYSTEM is the outcome of my training at Jain Irrigation Systems Ltd, Jalgaon
When the destination has been reached, it is only natural to look back and
reflect those who made the way comfortable and times eminently, enjoyable.
I express a special word of thanks to Mr. D.V.Potdar Sir (Marketing Manager)
Jain Irrigation Systems Ltd. Jalgaon who provided the kind of working
relationship that I always wanted out seldom found. He has always been
forthcoming with valuable insights, suggestions and advice.
I would also like to present my sincere thanks to Mr.Jitendra Savdekar& Sudhir
shinde Sir for sharing his expertise & marketing fundas with me.
I also thanks to all the staff of Jain Irrigation system for their kind assistance
during my project work.
Further, I would like to take this opportunity to the GIMR COLLEGE Of
Prof.Prashant Warke Sir (Director of GIMR) and all faculty members of GIMR
provided me proper guidance to do the project and attain the standard.
I express my deep sense of gratitude to all those people who went beyond the
call of duty and have interacted with me responded to the questions. I asked
them; please know I think of you and I thank you!
Finally, I acknowledge my parents who encouraged me to fulfill my dreams.
Mr. Chetan B.Mahajan
M.B.A. (Marketing)
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DECLARATION
I, hereby declare that this dissertation entitled “MARKET POTENTIAL OF
SOLAR LIGHTENING SYSTEM” For Jain Irrigation System Ltd. Is the
result of my original research work and the same has not been previously
submitted, that the dissertation shall be liable to be rejected and/or canceled if
found otherwise.
This information has been used purely for academic purpose.
Place
Date
CHETAN B MAHAJAN
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PREFACE
Practical knowledge is having a great importance in MBA. Business
administration is to think differently and study practically. Management does
not lie in theoretical knowledge but also with practical knowledge.
The objective of practical training is to get practical knowledge about the
various factors and functioning of the institutions and the companies.
I have visited, Jain Irrigation Systems Ltd Jalgaon. And I have seen and
experienced that the management and functioning of the company is very
superior.
I am hereby presenting the system of functions Marketing of the company.
Which I have been visited and of sincerely apologies, if any incorrect matter
was there.
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INDEX
Chapter
No
Contents Page No
Acknowledgement
Declaration
Preface
Executive Summary
1
2
3
6
1 Introduction 7
2 Company profile 9
3 Product profile 11
4 About Solar photovoltaic 12
5 Introduction to subject 20
Brand Recall 25
6 Research Methodology 26
8 Research Design 27
9 Data Collection Method 28
10 Limitations 29
11 Analysis & Data Interpretation 30
13 Findings 36
14 Conclusion 37
15 Recommendation and suggestions 38
16 Annexure 39
17 Bibliography 41
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EXECUTIVE SUMMARY
1) TITLE OF PROJECT- MARKET POTENTIAL of Solar Lightening
2) ORGANISATION- Jain Irrigation Systems Ltd. Jalgaon
3) PROJECT GUIDE- Mr.Sudhir Shinde.
4) STUDENT NAME- CHETAN B MAHAJAN
5) OBJECTIVE-To study the demand & customer awareness of Solar
Lightening system In Jalgaon Territory
6) METHODOLOGY- The methodology includes a primary collection
of the data with the help of the structured questionnaires. Interviewing
around 100 customers. Has collected the data for Jalgaon Territory. The
collection of the data is sorted out and analyzed to arrive at probable
conclusion.
7) SOURCE OF DATA- Survey of potential customers.
8) MAJOR FINDING- Though there is good awareness about the solar
lightening system among the customers but due to the high price of the
product customer hesitates to buy the product.
9) CONCLUSIONS- By looking at the findings, we can conclude that
there is good and increasing demand but the company should try to attract
customer by giving some credit schemes, discounts.
10) SUGGESTIONS- The Company should try to reduce the prices of
the product so that the potential customer can buy it. The company should
try to conduct seminar, literature and advertisement about various
schemes of government available to customer.
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INTRODUCTION
ABOUT COMPANY
HISTORY: In 1963 young graduate Bhavarlal Jain founded with trading &
partnership firm with a meager Rs. 7000, accumulated savings of three
generation as capital. And due to brilliant management of Bhavarlal Jain his
success story goes stepwise like branding to refined papain, PVC pipes, micro
irrigation system and food processing tissue culture.
Today with over 3000 committed employee’s strength worldwide, they have
established their leadership in diverse products like Micro irrigation,
Agriculture inputs, Agro processed product, plastic pipe & sheets.
Each of companies’ products is an outcome of an effort to conserve nature’s
precious resources through substitution or value addition.
This is the legacy of a deliberate & conscious endeavor that seems from a deep
rooted concern for nature.
The corporation has multi-product industrial profile & manufactures of
drip & sprinkler irrigation system & components;
PVC & polythene piping system; plastic sheets; dehydrated onion &
vegetables; processed fruits; tissue culture & hybrid plants; Greenhouse;
Poly & shade houses; Bio fertilizers ;Solar water heating systems & solar
photovoltaic appliances & bio-energy sources we render consultancy for
complete or partial project planning & implementation e.g. Watersheds
or wasteland & crop selection & rotation.
There recurrence has earned of many distinctions. 1)Rs1000million
exports coming from the toughest in the World 2)The largest producer of
PVC pipes in India
3) Planer of micro-irrigation system in India besides pioneering the
concept for small land holders in India
4) The only manufacture producing the widest range of plastic sheets
(PC&PVC) under one roof
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GLOBAL PRESENCE
Countries 110
Plants 23
Offices 93
Warehouses 38
Distributers 3009
Global workforce More than 5000
Agree & Irrigation scientist
Engg,technologist & technician
Over 1000
AWARDS
International 4
National 123
State 33
Jain Irrigation has been named as one of the 8th
Indian company expected
to emerge as challengers to the world’s leading companies by Standard &
Poor recently in May 2007.
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CORPORATE PHILOSOPHY
1. Mission-Leave this world better than you found it.
2. Vision-Established leadership in whatever we do at home & aboard.
3. Credo-Serve and strive through strain and stress; Do our noblest, that’s
success.
4. Goal-To produce quality goods at optimum cost & in market the price is
reasonable so as to achieve customer satisfaction fair return for all other
stakeholders & continued growth for the corporation through sustained
innovations.
5. Guiding Principle: In order to translate the corporate philosophy into action.
We will work hard, very hard. We will manage our resources of labors,
materials and money in an integrated manner keeping in view that social
responsibility & environment concerns are equally relevant. 6. Quality
perspective- Make quality a way of life.
7. Work culture- “Work is life, life is work”.
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PRODUCT PROFILE
LIST OF PRODUCTS:
Micro irrigation system and components
Sprinkler irrigation system
Landscape irrigation system
lift irrigation system
Dust suppression Sprinkler system
PVC pipes & fittings
Plastic sheets
Solar water heating systems
Solar Photovoltaic Systems
Green houses
Banana tissue culture plants
Agriculture & irrigation projects
Bio fertilizers
Agriculture & horticulture consultancy.
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Solar Photovoltaic System
"Solar photovoltaic systems" refers to a wide variety of solar electricity
systems. Solar photovoltaic systems use solar panels made of silicon to convert
sunlight into electricity.
Solar photovoltaic systems are used in a number of ways, primarily to power
homes that are inter-tied or interconnected with the grid.
Grid interconnection
In a grid-interconnected solar power system, your photovoltaic panel or array of
panels is added onto a regular source of electricity (provided by your utility
company). The use of solar energy can reduce your reliance on other forms of
energy to any degree you choose, depending on how big a system you purchase.
Photovoltaic (PV) is the field of technology and research related to the
application of solar cells for energy by converting sun energy (sunlight,
including sun ultra violet radiation) directly into electricity. Due to the growing
demand for clean sources of energy, the manufacture of solar cells and
photovoltaic arrays has expanded dramatically in recent years.
Photovoltaic production has been doubling every 2 years, increasing by an
average of 48 percent each year since 2002, making it the world’s fastest-
growing energy technology. At the end of 2008, the cumulative global PV
installations reached 15,200 megawatts. Roughly 90% of this generating
capacity consists of grid-tied electrical systems. Such installations may be
ground-mounted (and sometimes integrated with farming and grazing) or built
into the roof or walls of a building, known as Building Integrated Photovoltaic
or BIPV for short.
Net metering and financial incentives, such as preferential feed-in tariffs for
solar-generated electricity, have supported solar PV installations in many
countries including Australia, Germany, Israel, Japan, and the United States.
Advantages
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Easy & convenient alternative to kerosene / petromax / gas lamps as well as
substitute for domestic power connection for at least 4 hours daily.
Saves on electricity.
Pollution free & eco-friendly.
Some additional advantages are as fallows.
The 89 pet watts of sunlight reaching the Earth's surface is plentiful - almost
6,000 times more than the 15 terawatts of average power consumed by humans.
Additionally, solar electric generation has the highest power density (global
mean of 170 W/m²) among renewable energies.
Solar power is pollution free during use. Production end wastes and emissions
are manageable using existing pollution controls. End-of-use recycling
technologies are under development.
Facilities can operate with little maintenance or intervention after initial setup.
Solar electric generation is economically superior where grid connection or fuel
transport is difficult, costly or impossible. Examples include satellites, island
communities, remote locations and ocean vessels.
When grid-connected, solar electric generation can displace the highest cost
electricity during times of peak demand (in most climatic regions), can reduce
grid loading, and can eliminate the need for local battery power for use in times
of darkness and high local demand; such application is enabled by net metering.
Time-of-use net metering can be highly favorable, but requires newer electronic
metering, and tends to be impractical for small users.
Grid-connected solar electricity can be used locally thus reducing
transmission/distribution losses (transmission losses were approximately 7.2%
in 1995).
Once the initial capital cost of building a solar power plant has been spent,
operating costs are extremely low compared to existing power technologies.
Compared to fossil and nuclear energy sources, very little research-money has
been invested in the development of solar cells, so there is much room for
improvement. Nevertheless, experimental high efficiency solar cells already
have efficiencies of over 40% and efficiencies are rapidly rising while mass
production costs are rapidly falling.
Jain Irrigation Systems Ltd. (Solar Division’s Capacity, Products &
Feature, Production Capacity
Jain Jyot Lanterns: 9, 00,000 pieces per annum
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Jain Jyot Home Lighting System: 1, 72,000 systems per annum
Jain Jyot Street Lighting System:1,72,000 systems per annum
Products
Category Rating Application
Lantern 7W,9W Emergency light, Table lamps, patrolling
light hawker/ vendor stall.
Home lighting
system
9W,11W Homes shops clinics banks corridors
Street Lighting
System
9W,11W,18W Roads, Streets, Parks, Boundary walls
Hotels, Hospitals
Salient features
Solar Photo-Voltaic (SPV) module is made up of a grid of mono/multi
crystalline silicon solar cells laminated between EVA sheet and toughened
glass.
Performance warranty of 10 years for SPV module.
Pollution-free and eco-friendly.
ISO9001 Certified Company by TUV NORD Germany
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Solar lighting products:
Jain Jyot Solar Lantern
Jain Jyot Solar Lantern is a portable, stand alone lighting unit consisting of SPV
panel, Compact Fluorescent Lamp (CFL), sealed maintenance free battery, high
efficiency electronic circuitry and charging cable. It is available in different
modules.
Salient Features
Aesthetic and light weight portable design
Non-polluting and eco-friendly.
Bright but cool light after every charge
With necessary indications & protections
The Working
During the day sunlight falls on the SPV module, the cells on the panel convert
solar energy into electrical energy. This electrical energy passes through the
electronic circuitry to the battery, which gets charged, and stores the energy.
This energy is then available for lighting the fluorescent lamp in the lantern at
night.
Application & Uses
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Emergency and / or house
lighting, table lamp, camping,
patrolling (streets, farms),
Hawker / Vendor Stalls, non-
electrified remote places : Adult
education, mass communication
etc.
2) Jain Jyot Solar Wind Hybrid System
We offer Solar and Wind Hybrid Street Light Systems as Green Energy
Solution. The power source odd a wind solar hybrid street lighting system is
natural wind and solar radiation. This hybrid system is more cost-effective and
reliable in the wind available zone.
The whole system can also be used for home power generation and capacity will
depend on load. The hybrid lighting systems are self-sufficient, standalone
solutions that do not require the construction of costly mains grid electricity
supply infrastructure or the burden of their associated operating expenses. The
systems are ideal solutions for many applications in cities and rural areas,
providing lighting to enhance security and safety.
Power generation is dependent on the availability of wind and solar radiation.
Jain Jyot CFL/LED Based Solar Ad Board
The main purpose of advertising in the business world is to promote sales in
order to boost profits. Now a day, large outdoor advertising structures are found
in places with high traffic such as cities, roads, motorways and highways.
Among all types of advertising structures, Back Lit Illumination Flex Board is
most popular.
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Jain Jyot CFL/LED based Solar Ad
Board consists of solar module, low
maintenance tubular battery, charge
controller cum timer, & compact,
fluorescent lamp (CFL) or Light
emitting diodes (LED's). When solar
radiations fall on solar module, it will
generate electricity. Electricity generated from solar module is stored in battery
through charge controller. Charge Controller is provided to protect battery from
over charging and deep discharging. During day time, battery will get full
charged. At dusk, charge controller with inbuilt timer will automatically switch
ON the luminary & will switch OFF after four hours of operation, which is peak
business period.
Solar Street Lights
Ready to install stand alone street lights consist of Tubular Type Battery,
Compact Fluorescent Lamp (CFL) with high efficiency circuitry, SPV Module,
Pole, Frame & Battery Box.
Jain Jyot Solar Inverter (Power Pack)
Jain Jyot power pack is a solar cum mains hybrid
inverter with solar charging priority to power
domestic appliances like CFL's / Tubes, Fans,
T.V., Computer etc. The unit consists of solar
panel, batteries, & solar /Mains charge controller
cum inverter with logic circuit.
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System Description
Solar Photovoltaic Modules: A solar photovoltaic module is the basic element
of each photovoltaic system. It consists of number of solar cells arranged and
connected in a definite pattern. It converts solar energy into electrical energy
when sunlight falls on its surface.
Solar Inverter cum Charge Controller with Intelligent Logic Control: Solar
Inverter converts DC (Direct current) power from the battery to AC (Alternating
current) power compatible with the utility and AC loads. This unit consists of
Solar Inverter cum Charge Controller with Intelligent Logic which controls the
charging of battery from solar or mains with solar as priority.
This system monitors the Battery charge status and accordingly decides to
charge the battery either from solar or from mains. First priority of charging is
from solar modules and only in the absence of solar power (no-sunshine time)
and when battery voltage is low (a predetermined level), the mains charger is
turned ON automatically. This maintains the battery on float.
When battery bank reaches a preset low voltage, mains charger turns "ON" and
charges the battery bank. Next day, when solar radiation is available, the cycle
repeats. This ensures healthiness of battery and hence the life of the battery gets
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extended. Battery deep discharge, over charge protections are incorporated
inside the Solar Inverter.
Battery
A device that converts the chemical energy contained in its active materials
directly into electrical energy by means of an electrochemical reaction. Low
maintenance, tubular type batteries are provided with this system.
Models Available
150VA, 250VA, 375VA, 500VA, 750VA, 1000VA and 2000VA.
Applications & Uses
For Conventional loads like lamps, tubes, fans, etc., in homes, shops, banks,
hospitals, hotels etc.
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INTRODUCTION OF SUBJECT
As a part of academic curriculum each student has undergo training in an
organization during the “Master in Business Administration.”
The researcher has completed this project in Jain Irrigation systems Ltd.
Jalgaon. The project area given to the researcher was Jalgaon Territory which is
local area of the researcher, it was the convenient for the researcher to go &
collect the data from this area.
The present research report attempts to study the “Potentials of solar lightening
in the Jalgaon Territory.
One of the main problems to be studied in the present study is to highlight the
price effect on demand, Accordingly the present project report, the customers
demand for solar lightering price effect on demand has also been studied with
the benefits of solar lightening price effect on demand has also been studied
with the benefits of solar lightening due to which customer demand it.
Concept Market Potential
Before making a significant investment of time and money in pursuing a
business one should how much revenue your business generate to become
successful. Demand forecasting and sale forecasting are important for any
marketing Planning. Forecasting helps in identifying and solving marketing and
sale problem and they are used for setting performance standard.
Market potential: A forecast of the size of a market in terms of revenue, number
of buyers, or other factors. The size of the market is based on the number of
buyers who might exists for a particular marketing offer. These buyers have
three characteristics.
1. Interest in the product.
2. Income to be able to afford the product.
3. Access to the product.
Market potential refers to the upper limit of the market demand.
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Three keys involved in the market potential measurement.
Market Demand
Marketing expenditure by the industry
Defined Market environment
Market demand-The market demand is measured in physical and monetary
terms the market demand is not fixed. Example more income generated in
Indian Economy the demand for a product increase and vice versa.The market
demand is the function of industry market expenditure.
Steps in Estimating Market Potential
Estimating the market potential for a business requires specific information on
the number of people or potential buyers, an average selling price, and an
estimate of consumption or usage for a specific period of time.
Key Steps in Estimating Market Potential:
1. Define your target market and market segments.
2. Define the geographic boundaries of your market.
3. Derive an average selling price
4. Determine the average annual consumption
Market Potential Measurement includes
Market Research.
Segmentation.
Marketing Positioning.
Developing the Marketing Mix Strategy.
Strategy for distribution intensity.
Budgeting the Marketing Strategies.
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Roadmap of market potential:
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Marketing Plan
The company is pursuing four solutions aimed at four categories of customers
viz. (1) A normal urban household that wish to switch complete lighting to
Solar powered LED based lighting solution (2) A
normal urban household that wish to switch necessary lighting to Solar powered
LED based lighting solutions (3) A normal urban household that wish to switch
must have lighting to Solar powered LED based lighting solution and (4) Rural /
Remote household that wish to light up the house.
Although all urban areas of the country are linked with the main power grid and
there should be no need for our lighting solutions but due to load shedding or
load management these are without any light for 6hrs to 12hrs daily and cost of
electricity is increasing at an average rate of 10% are the main points that we
have focused on this market segment. The initial cost of the solar based LED
lighting solution is high but this solar based LED lighting solution will be free
for a minimum of seven years without any replacement for bulbs, battery and
solar panel. The life of solar panel is twenty five years so the only replacement
during this period is bulbs and battery three times. The highest concentration of
non‐electrified households is in rural and remote areas. These end‐users
do not have access to the electricity grid and rely mainly on kerosene oil lamps.
These households will get benefit from the use of solar panels for lighting in the
night at free for twenty five years.
We shall market our products direct to customers. For this purpose, we shall
advertise our solutions in print media and solicit housing colonies management.
Promotional campaigns shall also be part of our promotion strategies and these
shall be like sampling of LED bulbs, donating complete solution and public
demonstration of products to attract customers. There are two to three main
players in the market that are selling complete solar powered LED based
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lighting solutions. They are concentrating on Government’s Rural
Electrification Program and are
Working in remote off grid areas. Presently, urban household market is vacant
and we shall be concentrating on this market and offering a replacement of
inverter based lighting solution that is more economical and more beneficial in
terms of luminous flux. We are cost efficient as compared to present
competition. We shall provide our customers personalized services vis‐à‐vis our
competitors as they are providing solutions as contractor to government, which
is a very stereo typed service
Promotion
Company will use a promotional strategy based on the limited resources so our
promotional focus will be on the road shows nearby to the newly developed or
developing colonies and we will take part in the number of trade exhibitions to
help our consumers to know our products. Another aspect of our promotional
strategy will be the close collaboration with the NGOs this is some sort of
different mode but it would help company to get familiarity in the remote areas
and especially rural areas. We will also use electronic media for the products
promotion including internet and product awareness programs on television.
Distribution
As the market segment for the products are very diverse so this would not be
beneficial to adopt a static distribution strategy so we will follow a dynamic
distribution strategy for the startup phase of the venture. We will use the options
of large retailers, distributors, sales franchises, electronic distribution and
distribution through NGO networks during this strategy. At the startup phase we
will follow low cost distribution channels like E‐distribution and distribution
through NGO also will prefer to use some franchises. Later on in the initial
phase and expansion phase we will focus on intensive marketing and
distribution strategy.
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BRAND RECALL
Brand recall means when customer thinks about the product then he recall the
name of the brand in their mind.
1) In Solar Plant most of the scale occurs over brand recall. Most of the
competitor trying to achieve their position but Jain Solar System
continuously trying for maintain quality so other competitor are not able
to achieved that position. Face to face communication in between
customer about the result of the Jain Solar Product is also helpful for
strong brand recall. Arranging the live demonstration also create positive
impact on brand recall.
2) What the customers’ needs & wants according to their demand providing
good services, keeps the brand at the PRIME POSITION.
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RESEARCH METHODOLOGY
OBJECTIVE OF STUDY:
Research in common parlance refers to a search for knowledge. One can also
define research as a scientific & systematic search for pertinent information on a
specific topic. It is a careful investigation or inquiry especially through search
for new facts in any branch of knowledge.
The purpose of research is to discover answers to questions through the
application of scientific procedures. The main aim of research is to find out the
truth which is hidden & which has not been discovered as yet.
Though each research study has its own specific purpose, the main objective of
this study is to find out the –
1. Demand for Jain Solar lightening in Pune territory.
2. Does the price factor affects to the demand.
3. To study which factors influencing customer brand choice.
4. To study most preferred & purchased brand.
5. Which feature affects the buying behavior of customer?
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RESEARCH DESIGN:
Research design is the plan, structure & strategy of investigation conceived so
as to obtain answer to research questions & to control variance. This definition
consists of three important terms, plan, structure &strategy.
The plan is an outline of the research scheme on which the researcher is to work
The structure of the research is a more specific outline or the scheme & the
strategy chows how the research will be carried out, specifying the methods to
be used in the collection & analysis of data. For every research study, there is
particular research plan, for this study the plan is to survey in the Jalgaon
territory to know the demand for Solar lightning system.
TYPE OF RESEARCH:
Exploratory research has been conducted with the interviews of the customers
of Jain solar lightening system.
SAMPLING PLAN:
Sample Design Descriptive Research
Type of Universe Customer
Sampling Unit Pune
Size of sample 100
Research Instrument Structured Questionnaire
Data source Primary data collection
COMMUNICATION APPROCH:
Data was collected from primary sources. The instrument used for this purpose
was structured questionnaire, which was formatted in such a way that it, was
clear and easy for the respondents to understand & it had optimum number of
Questions. The Questionnaire method was chosen for this research because
collection of satisfactory data was the key objective of this research.
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DATA COLLECTION METHOD:
Two methods were used to collect the primary data.
1. Observation
2. Personal Interview
1. Observation: It is method of recording information without asking specific
question to the customers. The advantage of this method is that it is highly
effective.
AIM
To ensure the need & demand from customer.
2. Interview: It is the method of recording information by asking appropriate
questions. The advantage of this method is that all the required information can
be obtained in an orderly and systematic manner since all the questions are
formulated in advance. The customers were interviewed in the order of question
listed in the questionnaires.
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LIMITATIONS
During study there were few limitations faced by us which are as follows.
1. By analyzing and interpreting the small sample we have projected the result
for the whole population, but there is always going to be some limitations of
samples as compared to whole population.
2. Information provided by the customer was on the face. There was no
mechanism to cross examine the data provided.
3. There might be possibility of non response error due to the lack of interest of
respondents.
4. There might possibility of interviewer errors.
5. The respondents might have resorted to quick and abrupt answers to
terminate the interview quickly.
6. There might have been some concurrent in accuracies, whereby the
respondent might have given wrong information in order to safeguard his
interest.
7. Humans have distinct quality of thinking and are used in different ways by
each one.
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Analysis & Data Interpretation
Once the data has been collected, it has to be analyzed which amounts to the
search for meaning in the collected information. After field work of all the
collected data were tabulated accordingly and analyzed with the help of pie
chart for interpretation and conclusion.
Presentation Of Information:
The step in research project analysis of data is the presentation of results so that
meaningful inferences can be drawn. The results are presented as follows:
Pie chart:
Fig No. 1
23%
77%
Showing Awareness About Solar
Lightening System
Aware
Not Aware
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Fig. 2
Fig.3
47%
53%
Showing Awareness About Types.
Aware
Not Aware
21%
79%
Existing Status of users
users
Non Users
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Fig.4 shows a product status of Existing Customer.
Fig.5
0 5 10 15 20
Lantern
HLS
Solar inverter
Other
28%
72%
Satisfaction Level From solar lighting system.
Satisfied
Not Satisfied
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Fig.6
Fig.7
21%
79%
Expectations about cost.
Affordable
Not affordable
62%
38%
ssatisfaction level of after sales service
Satisfied
Not Satisfied
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Fig.8
Fig .9
74%
23%
3%
Customer Buying behavior
Price
Quality
Design
20%
80%
Shows how many peoples wants to buy solar lighting system.
Want to Buy
Not want to Buy
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Fig.10 shows customers Cost Expectation for solar lighting
system.
0
10
20
30
40
50
60
70
80
3000-5000 5000-10000 10000-15000 15000-20000
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FINDINGS
As there are always some findings for a survey, I have found some of the
findings which are listed below.
1. Good demand of solar lightening system.
2. Most of the customers are quite aware about the Jain Solar lightening
system.
3. The customers are quite also aware of the benefits associated with the use
of solar products and type’s solar product.
4. The main awareness of solar lightening system is due to the
advertisements by company and government.
5. Load shading of MSEB creates curiosity of alternatives.
6. While Purchasing the Jain Solar lightening System 74% of customer
think about the Price, 23%think about Quality of product, 3% think about
the design of the product.
7. Out of the total customer interviewed 74% of customer told that price
factor affects the demand of solar lightening system.
8. Very few peoples are aware of the loan/schemes and subsidy available
from government.
9. Peoples are price conscious.
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CONCLUSION
It has been observed that demand for Jain Solar Lightening System would be
increased more and more because it gives more benefits to customer than the
other lightening systems.
Jain Solar Lightening System is quality product, it has less recurrent cost than
the other lightening system, and also it is most durable efficient & proven
technology.
In spite of its benefits it was observed that the price factor affects on its demand.
Due to its high price rate customers are ready to shift to other systems.
Company produce same quality in reduced price, it is affordable to the potential
customer.
Product quality is a weighted strategy for sale of Jain solar lighting system.
Finally I conclude that a potential market of Jain solar lighting is very big
because of Quality, good brand image, good customer service and reliable
prices of Jain solar lighting system.
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RECOMMENDATIONS & SUGGESTIONS
1. The company can create awareness about the benefits associated with the use
of the solar energy product.
2. It is necessary for the company to give more attention on advertising of the
product.
3. Price of the product is the most important factor which affects the demand of
the product, so the company should try to produce the quality product at
controlled price, which help in increasing the demand for the product.
4. The company should do some promotional activities to increase the demand
of solar lightening systems.
The company should arrange a big function for district/taluka where all
the interested customers are invited & show them the demonstration of
excellence. There queries regarding various aspects should be solved also
provide some breakfast or any small but memorable gift for positive brand
recall.
One unsatisfied/unhappy customer can become a cause to think
negatively about our brand, so the problem of the particular customer should be
solved for maintaining brand image.
The strong point for promoting our brand is quality of the solar lightening
system, so concentrate customer’s attraction towards good quality of our
product.
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QUESTIONNAIRE
Customer Name:
Address:
Phone No:
1. Do you aware about solar lighting system?
A. Yes
B. No
2. Do you know about types of solar lighting system?
A. Yes
B. No
4. Do you have solar lighting system?
A. Yes
B. No
5. Which System do you have?
A. Lantern
B. Home lighting System
C. Solar Inverter
D. Other
6. What is your thinking about cost of soar lighting system?
A. Affordable
B. Not Affordable
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7. Are you satisfied with sales service of Solar Lighting System?
A .Yes
B. No
8. What type of changes you want in existing product?
A. price
B. Quality
C. Design
9. Do you want to buy any solar lighting system?
A. Yes
B. No
10. Up to what price you buy solar products?
A. 3000-5000
B.5000-10000
C.10000-15000
D.
11. Any opinion about solar lighting system.
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BIBLIOGRAPHY
BOOKS
Marketing Management ----- By: Philip Kotler & Kevin
Lankev
Marketing Management ---- By: V.S. Ramaswamy &
S. Namakumari
Marketing Research ----- By : Ramanuj Majumdar
Research Methodology ----By: N.Thanulinghom
Sales Management ---- By : Richard R. Stiill &
Edward W. Cundiff
WEBSITES
http://www.jains.com
http://www.google.com
http://www.yahoo.com