smart and skilled community service obligations 2015 ace provider contract and operating guidelines...

Smart and SkilledCommunity Service Obligations

2015 ACE PROVIDER CONTRACT AND OPERATING GUIDELINES

ACE Professional ConversationsSydney, November 2014

Orienting Yourself to Key Changes

The ACE Provider Contract is comprised of:• The Contract aligned to Smart and Skilled• ACE Operating Guidelines aligned to Smart and Skilled• Activity Schedule includes your Initial Delivery Target ,

GST information & any special conditions• Letter of Offer• No deadline for return of signed contract. Payment will

not occur until all requirements detailed in the Activity Schedule are met.


Board / Management Committee Important Changes

All members of your Board/Committee must

• read and understand the Contract, Letter of Offer and Activity Schedule

• sign the Ethical Statement

• provide personal contact information to STS (for emergency contact)


Quality and Monitoring

• Reviewed Monitoring Strategy• Coordinate with S&S• Financial viability• Governance• Student eligibility for ACE CSO funded training

Regional & Remote Funded Delivery

• All Providers’ Activity Schedule Initial Target specifies Disadvantaged delivery only

• Providers classified as Regional & Remote can vary their Initial Target up to 40% for delivery to non-Disadvantaged Regional & Remote students


Regional & Remote Funded Delivery...

IMPORTANT• Non-Disadvantaged Regional and Remote

students must have identified barrier(s) to accessing their Smart & Skilled Entitlement

• Training can include– Full Qualifications – approved by STS– Part Qualifications – responding to local needs

Regional & Remote Funded Delivery...

• Be aware that Proportionalities exist between Regional and Remote and Disadvantaged Student delivery

an increase in R&R non-Disadvantaged will mean an increase in Target Commencements#

• Use the Target Calculator to model adjusted Student commencements

Unique student identifier (USI)

• All funded delivery requires a USI• Under legislation no USI required for non

accredited delivery • For ACE CSO use the USI generated for a

student’s accredited delivery to report their non accredited CSO training delivery


ACE Consumer Protection Policy vs Smart & Skilled requirements

• You must develop and implement a consumer feedback and complaints process that is

AVAILABLE; ACCESSIBLE & EXPLICIT

• Identify a designated Consumer Protection Officer including contact details

• the Policy should be in line with ASQA requirements, Smart & Skilled Consumer Protection Strategy and ACE Provider Contract


The Importance of Community Engagement to ACE

• Industry networks and partnerships are required by Smart and Skilled

• ACE CSO Program also includes community networks and partnerships

• Community engagement differentiates ACE from other RTO’s


Quality Training Provisions

• Independent Validation of Assessment requirements are the same as Smart and Skilled

• Professional Development and Continuous Improvement generally the same as Smart and Skilled except

ACE must include Governance Professional Development for Boards/Management Committees


Recordkeeping

• All CSO Funded Training must comply with Operating Guidelines Sec. 12.7 Required Length of time is 3 years

• NCVER – all copies of records used in NCVER audit must be kept for 6 months following an audit

• ASQA – Government Funded Training & Assessment Recordkeeping requirements take precedence


Training Activity Data

• In 2015 ACE Providers will continue to submit Total ACE Activity data through OLiV

• CSO funded training data must use codes:

• Data is to be submitted quarterly - but will

not be validated until the annual collection in January


Target Group Data Code

CSO Disadvantaged CSD

CSO Regional & Remote CSR

CSO Training Activity Data and Smart & Skilled

• Training Activity data parallels Smart and Skilled where possible, with the exception of:

• Use Checklist in Schedule 4 as your Training Activity reference guide to ensure all relevant data is submitted


Data CSO S&SCommitment ID X All UOC’s listed on Training Outline

X

TCID X

Ensuring Quality in Subcontracting Arrangements for CSO

Partnering / Third Party


Activity STS Approval Reporting

Training delivery of full qualifications

Pre-approval from STS 28 days prior to commencement

Funded RTO

Delivery of part qualifications or UOCs

No Approval Funded RTO

CSO and Delivery of Foundation Skills Full Qualifications

Creative thinking needed if you have received minimal funds for Foundation Skills Entitlement for instance– Commence students in CSO, target one or two

students for full qual foundation skills– Collaborate with other ACE organisations– Track students who are ready to pathway to

Foundation Skills Entitlement to establish demand levels

– Other ideas?


Resources to assist you to implement the ACE CSO Program

• Fee calculator Netfirst• Target calculator Netfirst• AVETMISS reporting requirements ACE

Provider Operating Guidelines • Training Activity Data (Smart and Skilled vs

CSO) ACE Provider Operating Guidelines • Focus of Teaching and Leadership program


smart and skilled community service obligations 2015 ace provider contract and operating guidelines...

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