smart city 2012-2016 strategy

Smart City 2012-2016Moscow

Information TechnologyDepartment

Current status of IT technologies of The city of Moscow

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IT-INFRASTRUCTURE

CITY MANAGEMENT MEDIA and

ADVERTISING

3% of state services are provided electronically

7% of inhabitants can visit a doctor using IT for making an appointment

10% of teaching time is

supported by IT

30 working hours are needed to collect papers for receiving subsidies

8.6 PCs per 100 schoolchildren

20 PCs per 100 state physicians

5% of the city’s Internet resources can be used by disabled people

Advertising spaces density

within Sadovoye Ring is 15 times higher than advertising spaces density outside the Third Ring Road

60% of the total large-scale advertising spaces are placed on the buildings facades

63% of books are supported by the city’s budget

up to 310,000 books are distributed throughout the city’s public schools and libraries

15% of municipal facilities are monitored through IT

16% of households are equipped with technological sensors

40% of municipal facilities are under control of CCTV

4% of law infringements recorded by CCTV at high footfall locations

15% of broadband networks have more than 10 Mbits speed

60% of the city’s territory covered by 4G networks

16% of households are equipped

with technological sensors

20% of citizens can receive digital signal from cable or air TV stations

24% of housings are under CCTV enforcement

19% of executive authorities and its subsidiaries have Internet broadband access with more than 10 Mbits speed

201,500 RUR (6,716 EUR) is Total cost of ownership of ICT

QUALITY OF LIFE

Smart city

Moscow IT

Department

Provision of equal access to the modern ICT environment Public services quality and promptness improvement Creation and implementation of the efficient mechanisms and technologies for the management of

municipal facilities Improvement of the quality and affordability of education, health care and social services Integrated citizens safety assurance using ICT technologies Promotion of the interactive and open dialogue between the municipal executive authorities and the

citizens Creation of favorable conditions for the development of the city ICT industry Enhancement of the level of information availability to the public; city information products popularization

and quality upgrade

Improvement of the quality of life of Moscow city inhabitants by means of:

- the large-scale use of information and communication technologies:• in the sphere of health care, education, and social protection • in the sphere of managing municipal facilities• in the sphere of assuring integrated city safety and security

- improving efficiency and transparency of city administration

- developing municipal advertising and mass media

Program Tasks and Objectives

TASKS OF THE PROGRAM

OBJECTIVES OF THE PROGRAM

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Smart city

Moscow IT

Department

Municipal facilities under CCTV control

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Executive authorities having Internet broadband access

at the speed of>10 Mbps

PCs per 100physicians

ICT

INFRASTRUCTURE

CITY MANAGEMENT

MASS MEDIA AND

ADVERTISING

QUALITY OF LIFE

State services provided in electronic form

3% Possibility of making appointment with a doctor via Internet

7%100%

PCs per 100schoolchildren

8.6 20

20 35

Monitoring of the state of

municipal facilities

15%70%

The status of household equipment with

technological sensors

15%70%

40%75%CCTV recording of law

infringements in the high footfall areas

4%30%

Broadband access at the speed of

>10 Mbps

15%65%

4G coverage60%95%

Digital TVcoverage

20%60% 19%

100%

Gain in circulation of the printed publication materials covering

the activity of public authorities

By 2% a year

The percentage of illegal outdoor advertising and

information objects60%

5%

100%

Program Key Figures Smart city

Moscow IT

Department

5

Development of advertising and

mass media

Building public ICT environment

Creation of the Intelligent City Management

System

ICT Development aimed at

improving city inhabitants

quality of life and facilitating

business conduct

Program Implementation Management

Program Structure


Creation of the Intelligent

City Management System

KEY ACTIVITIES

Conversion of state services into electronic format and creation of new electronic services

1.

Development of the universal electronic card infrastructure

2.

3.

Implementation of information-and-communication technologies (ICT) in education, health care, and social sphere

4.Promotion of interactive, open, and efficient dialogue between Moscow city executive authorities, citizens, and business representatives

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AVAILABILITY OF THE SERVICESCONTENT OF THE SERVICES

ICT development for improving city inhabitants quality of life

and facilitating business conduct


Development of advertising and mass media

Subprogram IICT development aimed at improving city inhabitants quality of life andfacilitating business conduct

Smart city

Moscow IT

Department

COMFORTABLE CITY

Conversion of state services into electronic format, including creation of Web services for rendering state services and granting access to them via the Unified State Service Portal and Moscow City State Service Portal

1.

Development of the integrated municipal infrastructure used for rendering state services, development of municipal registers, records, directories, and classifiers, as well as the unified geo-information space of Moscow city

2.

Development of new additional electronic services, including on-line payment for the state services and bills payment , raising public awareness about state services available with the use of the instant messaging service of cellular communication operators and other electronic services

4.

• The percentage of inhabitants obtaining state services by virtue of ICT at least once a year: up to 80% in 2016

• The percentage of citizens possessing electronic signature: up to 85% in 2016• The share of state services rendered electronically of the total scope of state services

that can be rendered in the electronic format : 2010 – 3%, 2016 – 100%

KEY

FIGURES

CONVERSION OF STATE SERVICES INTO ELECTRONIC FORMAT AND CREATION OF NEW ELECTRONIC SERVICES1.

Promotion of the legal relevance of state services for business and citizens and creation of the electronic notary office3.

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Subprogram IICT development aimed atimproving city inhabitants quality of life andfacilitating business conduct

Smart city

Moscow IT

Department

For parents and students:1. Introduction of electronic grade books and class registers 2. Implementation of monitoring, recording, and education achievements expert assessment systems (electronic portfolio)For teachers and students:3. Implementation of electronic educational resources into the teaching process, and distance learning systems (tele-

education) for handicapped persons4. Providing citizens with the possibilities of additional optional education and occupational retraining using ICT assetsFor the management and executives of educational institutions and industry:5. Implementation of City ERP system in educational domain

KEY

FIGURES

RESPONSIVE CITY

• The percentage of IT-based study time of the total curriculum time: up to 50% in 2016• The percentage of students electronic grade books and class registers are kept for: up to 100% in 2016• The percentage of students electronic educational portfolios are generated for: up to 90% in 2016• The percentage of handicapped persons in need for distance learning provided with such education

opportunity using distance education technologies: up to 90% in 2016• The percentage of educational institutions that conduct resource management and accounting using ICT:

up to100% in 2016• Number of PCs in schools and other general education institutions per 100 students: 2010 – 8.6 PCs, 2016 –

20.0 PCs.

ICT IMPLEMENTATION IN EDUCATION, HEALTH CARE, AND SOCIAL SPHERE 2.

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Smart city

Moscow IT

Department

RESPONSIVE CITY

1. Implementation of the patient flow management system and the system of monitoring medical and preventive treatment facility work load

2. Implementation of the unified electronic medical record and medical information systems, e-Health3. Medical care quality improvement and control of medical standards compliance by means of application of

information-and-communication technologies 4. Implementation of the remote health monitoring facilities5. Implementation of City ERP systems in medical and preventive treatment facilities6. Enhancement of the efficiency of social support of citizens based on ICT

• The share of medical and preventive treatment facilities with implemented electronic medical record of the total number of medical and preventive treatment facilities: up to 95% in 2016

• The percentage of citizens having the possibility of making an appointment with a doctor using ICT: 2010 – 7%, 2016 – 100%

• The percentage of medical and preventive treatment facilities that conduct resource management and accounting using ICT: up to 100% in 2016

• The number of PCs per 100 employees of the state medical facilities: 2010 – 20 PCs, 2016 – 35 PCs

ICT IMPLEMENTATION IN EDUCATION, HEALTH CARE AND SOCIAL SPHERE2.

KEY

FIGURES

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Smart city

Moscow IT

Department

SIMPLE CITY

Development of the universal electronic card issue, use, and servicing system1.

Development of the universal electronic card services 2.

• The percentage of citizens who have obtained universal electronic cards:

2010 – 0%, 2016 – 85%

KEY

FIGURE

DEVELOPMENT OF THE UNIVERSAL ELECTRONIC CARD INFRASTRUCTURE 3.

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Smart city

Moscow IT

Department

OPEN CITY

Development and information support of Internet-based representative offices of Moscow executive authorities

1.

Development of the system for citizens’ applications receipt and processing via various communication channels (telephone, Internet-based representative offices, etc.)

2.

• The level of citizens satisfaction with the transparency of the city executive authorities (in percentage of the total number of respondents): up to 90% in 2016

• The percentage of notifications of inefficient performance of authorities and municipal services received based on the data from interactive municipal systems and portals of executive authorities (of the total number of notifications): up to 60% in 2016

KEY

FIGURES

PROMOTION OF INTERACTIVE, OPEN, AND EFFICIENT DIALOGUE BETWEEN THE CITY EXECUTIVE AUTHORITIES, CITIZENS, AND BUSINESS REPRESENTATIVES

4.

Development of the automated system for social monitoring of the executive authorities activity3.

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Smart city

Moscow IT

Department

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EFFICIENCY OF THE TOOLSNUMBER AND SUFFICIENCY OF THE

TOOL SET

KEY ACTIVITIES

Enhancement of the public utility service quality by means of ICT application1.

Upgrade of the level of inhabitants safety assurance by means of IT application

2.3.

Enhancement of the city management efficiency based on ICT implementation

4.Creation of the ICT component of the Intelligent Transportation System


Creation of the Intelligent City Management System

ICT development aimed at improving city inhabitants quality

of life and facilitating business conduct

Development of advertising and mass media Enhancement of the efficiency of

performance by the city executive authorities of their functions by means of ICT application

5.

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Subprogram IICreation of the Intelligent City Management System

Smart city

Moscow IT

Department

CONTROLLABLE CITY

Provision of monitoring and management of the condition of municipal facilities (building plots of land, roads, green areas, water-supply networks, etc.), particularly using CCTV systems

1.

Provision of automatic collection and analysis of data received from the technological sensors and other surveillance systems installed in households, organizations, and at the municipal facilities, as well as creation of the automated billing system

2.

Provision of intelligent management of all types of production and consumption wastes 3.

KEY

FIGURES

ENHANCEMENT OF THE PUBLIC UTILITY SERVICE QUALITY BY MEANS OF ICT APPLICATION

Creation of the integrated center for the receipt of Moscow city citizens’ applications in the sphere of municipal facilities 4.

• The share of municipal facilities monitored in terms of their condition using information-and-communication technologies: 2010 - 15%, 2016 - 70%

• The share of households equipped with the technological sensors: 2010 - 16%, 2016 - 70%

• Municipal facilities under CCTV coverage: 2010 – 40%, 2016 – 75%

• Operating costs reduction for the maintenance of municipal facilities: by 15% from

2010 to 2016

1.

Creation of the integrated automated system for the support and monitoring of activity of the companies managing Housing and Public Utilities6.

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Enabling citizens participation in the management of municipal facilities, i. a. with the use of mobile communication devices , in particular the receipt of electronic photo images of failures in the sphere of municipal facilities , and provision of remedial measures; integration of the corresponding information system with the unified geo-information space of Moscow city.

5.


Smart city

Moscow IT

Department

INTELLIGENT CITY

1. Creation of the unified automated municipal system of management, monitoring, and integrated analysis of the activity of Moscow city executive authorities, institutions, and economic entities (UAMMS – short for the Unified Automated Municipal Management System):

Stages of UAMMS implementation:1) 2011. Development of the system project, audit of the existing information systems in terms of conformity to the system project, and collection and systematization of requirements to UAMMS.2) 2012 . Determination, structuring, and description of the through processes subject to automation within the frameworks of UAMMS, making decisions on integration of the existing information systems conforming to the system project in UAMMS, development of the UAMMS technical specifications, development of the system’s individual components mock-up, and testing system components.3) 2013 – 2014. Design, development, and phase-to-phase implementation of UAMMS, UAMMS integration with the information systems of executive authorities based on the unified integration bus, particularly with the Intelligent Transportation System, automated state functions management system, unified medical information analysis system, and information system of the general-purpose electronic card.4) 2015 – 2016. UAMMS commissioning.

2. Enhancement of the efficiency of the public procurement management

3. Enhancement of Moscow city finance management efficiency

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KEY

FIGURES

ENHANCEMENT OF THE EFFICIENCY OF MUNICIPAL UTILITIES AND FINANCE MANAGEMENT BASED ON THE IMPLEMENTATION OF INFORMATION-AND-COMMUNICATION TECHNOLOGIES

• Reduction in time for performance of the standard budget processes: by 25% of 2010 level by 2016

• Enhancement of budget planning accuracy, reduction of budget adjustments: by 10% of 2010 level by 2016

2.


Smart city

Moscow IT

Department

SAFE CITY

Implementation of the automated intelligent system of public safety assurance1.

Information-and-communication support for integrated counterterrorism measures2.

Enhancement of the efficiency of the prompt response services activity based on the implementation of information-and-communication technologies, including the use of GLONASS

3.

• The percentage of offences recorded with the use of CCTV system (at the

high footfall locations): 2010 – 4%, 2016 – 30%

KEY

FIGURE

UPGRADE OF THE LEVEL OF PUBLIC SAFETY ASSURANCE BY MEANS OF APPLICATION OF INFORMATION-AND-COMMUNICATION TECHNOLOGIES3.

Creation of the automated system for administrative offence recording, accounting, and payment4.

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Smart city

Moscow IT

Department

MOBILE CITY

Reduction of transport delays in the street and road network 1.

• The share of the city territory covered by the Intelligent Transportation System (ITS): 2011 – 30%, 2016 – 100%

• The number of the state passenger transport vehicles equipped with GPS\GLONASS equipment: 2011 – 0 vehicles, 2016 – 7,800 vehicles.

• The number of cameras within the CCTV system for recording traffic-related offences: 2011 – 150 cameras, 2016 – 8,500 cameras.

• The number of the traffic-light facilities controlled within the ITS: 2011 – 350 units, 2016 – 1,700 units.

KEY

FIGURES

CREATION OF THE INFORMATION-AND-COMMUNICATION COMPONENT OF THE INTELLIGENT TRANSPORTATION SYSTEM4.

Increase in the average movement speed in the street and road network2.

Decrease in fuel consumption and hazardous emissions to the atmosphere 3.

Increase in regularity and speed of movement of the municipal land passenger transport4.

* Provisions for the creation of the Intelligent Transportation System have been made within the framework of the Government-sponsored Moscow city Program “Transportation System Development (2012-2016)”

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Smart city

Moscow IT

Department

QUALIFIED CITY

Acceleration of execution of the standard operations within the framework of functions performance by the municipal executive authorities

1.

Promotion of automated data exchange among the municipal executive authorities, as well as between the municipal executive authorities and the federal executive authorities, and Moscow city institutions

2.

Costs reduction for municipal executive authorities’ execution of their functions through the adoption of standard information-and-communication solutions

3.

• The share of electronic document circulation among the state authorities of the total scope of document circulation among the state authorities: 2011 – 16%, 2016 – 95%

• The share of standard ICT solutions of the total number of ICT solutions that ensure the performance by the municipal executive authorities of their functions: up to 30% by 2016

KEY

FIGURES

ENHANCEMENT OF THE EFFICIENCY OF MUNICIPAL EXECUTIVE AUTHORITIES’ PERFORMANCE OF THEIR FUNCTIONS THROUGH THE ICT APPLICATION

5.


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Smart city

Moscow IT

Department

USE OF INFRASTRUCTURE

KEY ACTIVITIES

Creating conditions for efficient development of information-and-communication infrastructure of the city1.

Rendering telecommunication services for the municipal executive authorities and their subordinate institutions

2.3.

Development of the information-and-communication infrastructure of Moscow city executive authorities and their subordinate institutions

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INFRASTRUCTURE AVAILABILITY






Organization of efficient development and operation of information systems and resources of Moscow city executive authorities

4.Support of the city safety assurance system operation (CCTV recording in building blocks) in line with the service model

5.Provision of the centralized arrangement of the municipal information systems and resources on the basis of the integrated Data Processing Center

6.

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Subprogram IIIBuilding public information-and-communication environment

Smart city

Moscow IT

Department

HI-TEC CITY

Development of the state incentive measures for promoting penetration of the broad-band Internet access, digital TV, and expansion of Moscow city area under the coverage of 4G

1.

Development of mechanisms and implementation of investment projects in the sphere of information-and-communication technologies based on the principles of public-and-private partnership

2.

Implementation of mechanisms affording access to information-and-communication technologies for the socially-unprotected citizens

3.

• Penetration of the wired broadband Internet access (min. speed of 10 Mbps)*:2010 – 15%, 2016 – 65%

• The share of the city area under the coverage of 4G technologies*: 2010 – 60%, 2016 - 95%• The percentage of inhabitants who can receive signals of air and air-and-cable digital TV channels *:

2010 – 20%, 2016 – 60%• The share of telephony (landline) based on digital technologies*: 2010 – 69%, 2016 – 100%

KEY

FIGURES

CREATING CONDITIONS FOR EFFICIENT DEVELOPMENT OF ICT INFRASTRUCTURE OF THE CITY

Upgrade of the level of citizens computer literacy in the sphere of ICT, new technology using instructions, popularization of electronic services, and building proactive citizens’ attitude towards ICT use in the every-day life.

4.

1.

* - the target values of the key figures to be achieved using, inter alia, non-budgetary funding sources

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Subprogram IIIBuilding public information-and-communication environment

Smart city

Moscow IT

Department

ADVANCED CITY

Providing Moscow city executive authorities and their subordinate institutions with the access to telecommunication services, including Internet access at the speed of 10 Mbps min

1.

Providing Moscow city executive authorities and their subordinate institutions with the standard automated working stations and information services (electronic document circulation, integrated electronic mail, Intranet portals, etc.)

2.

• The percentage of executive authorities and their subordinate institutions provided with the wired broadband Internet access (min. speed of 10 Mbps): 2010 – 19%, 2016 – 100%

• The percentage of state officials using standard automated working stations and information services: up to 90% in 2016

• The percentage of state officials using electronic signatures: up to 100% in 2016

KEY

FIGURES

DEVELOPMENT OF ICT INFRASTRUCTURE OF MOSCOW CITY EXECUTIVE AUTHORITIES AND THEIR SUBORDINATE INSTITUTIONS2.

Promotion of the legal relevance of the state officials work in the course of electronic interaction with the public, business, and between each other

3.

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Assurance of information security for Information Systems and Resources of Moscow city executive authorities and institutions, including creation of the threat detection system, assurance of protection against intruder attacks, development of the series of measures aimed at elimination of the consequences relating to the infringement of the information security, development of the system for monitoring and analysis of information systems and resources security, as well as timely upgrade of protection systems

4.

Subprogram IIIBuilding public ICT environment

Smart city

Moscow IT

Department

COMMUNICATIVE CITY

Providing Moscow city executive authorities and their subordinate institutions with the access to telecommunication services, in particular, the Internet access at the speed of over 10 Mbps

1.

• The percentage of executive authorities and their subordinate institutions provided with the wired broadband Internet access (min. speed of 10 Mbps): 2010 – 19%, 2016 – 100%

KEY

FIGURE

RENDERING TELECOMMUNICATION SERVICES FOR THE MUNICIPAL EXECUTIVE AUTHORITIES AND THEIR SUBORDINATE INSTITUTIONS3.

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Subprogram IIIBuilding public ICT environment

Smart city

Moscow IT

Department

EFFECTIVE CITY

High-quality and continuous operation of information systems and resources of Moscow city executive authorities

1.

Enhancing efficiency of use of the information-and-communication resources through implementation of the new technologies in resource planning and management3.

Arrangement of access to systems and resources on the basis of the service model principles4.

• Decrease in the total cost of ownership (TCO) of ICT infrastructure of Moscow city executive authorities: 2016 – by 30% compared to 2010

KEY

FIGURE

ORGANIZATION OF EFFICIENT DEVELOPMENT AND OPERATION OF INFORMATION SYSTEMS AND RESOURCES OF MOSCOW CITY EXECUTIVE AUTHORITIES

4.

Planning implementation and coordinating performance of the activities in the sphere of information-and-communication technologies by the executive authorities and their subordinate institutions funded from the municipal and federal budgets, as well as non-budgetary sources

2.

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Subprogram IIIBuilding public ICTenvironment

Smart city

Moscow IT

Department

SAFE CITY

Implementation of CCTV terminal points network on the basis of the service model with the purpose of cost optimization and enhancement of the efficiency of the city safety assurance system operation

1.

• Percentage of coverage of the residential sector with CCTV facilities:

2010 – 24%, 2016 – 95%

KEY

FIGURE

SUPPORT TO THE CITY SAFETY ASSURANCE SYSTEM OPERATION (CCTV)5.

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Smart city

Moscow IT

Department

EFFICIENT CITY

Centralized arrangement of information systems and resources on the basis of the integrated data processing center (DPC)

1.

• The share of information systems and resources of the municipal executive authorities that work using the integrated data processing system in the total number of information systems and resources of the municipal executive authorities: 2010 – 0%, 2016 – 30%

KEY

FIGURE

ENSURING CENTRALIZED ARRANGEMENT OF MUNICIPAL INFORMATION SYSTEMS AND RESOURCES ON THE BASIS OF THE MUNICIPAL DATA PROCESSING CENTER

6.


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Moscow IT

Department

Smart city

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EFFICIENCY OF THE TOOLS

QUANTITY AND SUFFICIENCY OF THE

TOOL SET

KEY ACTIVITIES

Development of the system project of the Program implementation1.

Developing of training methodology and vocational training of state civil officials and employees of Moscow city institutions; creating and providing methodological component of the technology training center activity

2.

3.

Development and execution of public control and technical supervision procedures





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Subprogram IVProgram Implementation Management

Smart city

Moscow IT

Department

WISE CITY

Carrying out integrated analysis and assessment of applicability and relevancy of the existing Moscow city information systems and resources

1.

Integrated simulation of the processes of implementation of functions of Moscow city authorities and institutions, and description of their targeted state

2.

Development of the risk management system, including development of the package of risk prevention measures

3.

KEY

FIGURE

DEVELOPMENT OF THE SYSTEM PROJECT OF THE PROGRAM IMPLEMENTATION

4.

• The share of Moscow city information systems and resources meeting the system project

requirements: 100% by 2016

1.

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Developing requirements to the solution architecture within the framework of the system project of the Program implementation


Moscow IT

Department

Smart city

TRANSPARENT CITY

Development of the public control procedures 1.

Development of the technical supervision procedures 2.

Execution of the public control and technical supervision procedures 3.

• The percentage of technical supervision procedures complying with the

assigned requirements: min. 90% by 2016

KEY

FIGURE

DEVELOPMENT AND EXECUTION OF THE PUBLIC CONTROL AND TECHNICAL SUPERVISION PROCEDURES2.

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Smart city

Moscow IT

Department

PROACTIVE CITY

Developing methodology for training and vocational training of state civil officials and employees of Moscow city institutions in the sphere of information-and-communication technologies for different-level specialists

1.

Development of methodological component of the technology training Center 2.

• The percentage of employees of Moscow city authorities and institutions who have undergone training and/or advanced vocational training: min. 7 % a year by 2016

KEY

FIGURE

DEVELOPING METHODOLOGY FOR TRAINING AND VOCATIONAL TRAINING OF STATE CIVIL OFFICIALS AND EMPLOYEES OF MOSCOW CITY INSTITUTIONS; CREATING AND PROVIDING METHODOLOGICAL COMPONENT OF THE TECHNOLOGY TRAINING CENTER ACTIVITY

3.

Creation of the technology training center 3.


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Smart city

Moscow IT

Department

Smart city

ADVERTISING INDUSTRY REGULATION

KEY ACTIVITIES

Development of the printed mass media and popularization of book publishing industry

2.Development of advertising, holiday-related and theme-based decorations of the city

1.

3.

Development of electronic mass mediaIN

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EDUCATIONAL ACTIVITIES






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Subprogram VDevelopment of advertising and mass media

Smart city

Moscow IT

Department

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dit.mos.ru

twitter.com/emoskva

facebook.com/smartMoscow

Always staying in touch

DIT

Smart city

Moscow ICT

Department

Moscow 107078 Russia10 bld.1, Novaya Basmannaya str.tel.: +7(495)620-20-00fax.: +7(495)957-75-42

smart city 2012-2016 strategy

Technology

moscow city inhabitants

objectives city

moscowsmart city

moscow ict development

municipal advertising

city ict industry enhancement

integrated city safety

ict technologies promotion