smart marketing 2006 curative foods is the u.s. immune to the sales opportunity?
TRANSCRIPT
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS
Curative Foods
Is the U.S. Immune to the Sales Opportunity?
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Some Milk
Micro Components• Lactoperoxidase
– Antimicrobial
• Calcium phosphopeptide (CPP)– Tooth remineralisation
• Conjugated linolieic acid (CLA)– Anti-cancer properties
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS What are Nutraceuticals?
• Almost all foods and dietary supplements?
• “Natural” or “Organic” food products?
• “Functional” foods
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS The Food/Pharma
Continuum
Food forsustenance
Fortifiedfoods
Functionalfoods Pharmaceuticals
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS What are Nutraceuticals?
• The scientific fraternity considers nutraceuticals as: ‘Foods that deliver benefits that extend beyond basic nutrition’
• The marketplace considers nutraceuticals as: ‘Food and beverages that contribute to the general health and wellness of consumers, and can contribute towards the prevention and management of illness and undesirable health conditions’
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS The Food/Pharma
Continuum
Food forsustenance
Fortifiedfoods
Functionalfoods Pharmaceuticals
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Market Size Estimates
Market Estimated size (US$ bn)
USA 20.0
Europe (west) 17.5
Japan 12.5
Other Asia 5.5
Australasia 1.5
Others 3.0
TOTAL 60.0
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Market Size Estimates
Market Estimated size (US$ bn)
USA 20.0
Europe (west) 17.5
Japan 12.5
Other Asia 5.5
Australasia 1.5
Others 3.0
TOTAL 60.0
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Japan
• A large, well developed market
• Developed the FOSHU concept
• Probiotics form an important sector
• Prebiotics also important
• Tonic drinks = dietary supplements
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Japan
• A large, developed market
• Developed the FOSHU concept
• Probiotics form an important sector
• Prebiotics also important
• Tonic drinks = dietary supplements
• Increasing adoption of western foods
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Western Europe
• A confused market environment
• Some European companies lead global development
• Strong influence from Scandinavia
• Probiotic dairy dominates the market
• A strong trend in prebiotics
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS The USA
• Nutraceuticals offer opportunities in an otherwise mature food market
• Why has this not happened earlier in line with the other markets?– Dietary supplements have taken the lead
nutraceutical role• Increasing understanding of the link between
diet and health– Albeit, not to Asian levels (yet)
• Population and health management issues– Prevention is better than cure
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Landell Mills’ Recurring
Themes1. Nutraceuticals are a prospective growth opportunity2. Clear, concise and targeted communication strategies
are paramount to success3. There is no universal magic bullet4. Partnerships offer a natural entry strategy5. Industry associations need to take responsibility for
their role in this prospective market6. Develop and astute and large target approach7. There is no need to wholly re-invent the wheel8. Ensure that the homework is done
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS A Prospective Growth
Opportunity
• Globally this sector offers the greatest growth potential– In an otherwise flat food market
• The US is a mature dairy market– Nutraceuticals opportunities may offer growth
opportunities– They may also point towards strategies that
can help to halt or slow sector decline
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS A Prospective Growth
Opportunity
• Large brands and categories have been developed in Japan and western Europe– Thus demonstrating the potential in this
emerging sector
• Consumers, the market and the regulatory environment are markedly different in the US– This is no reason to do nothing!!
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS
Consumers are Different
Are we selling bacteria, or better health?
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Communication Strategies
• Clear, concise and targeted communication strategies are paramount to success
• The market is evolving rapidly– But large pockets of confusion still exist
• “Health and Wellness” is a common trend– Few large companies are prepared to risk
“mega-brands” by diverting from conventional position options
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Communication Strategies
• Clear, concise and targeted communication strategies are paramount to success
• Consumers are increasingly linking diet to health– In the US this often means avoiding the
negatives
• Build a positive proposition into the communication strategy
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Communication Strategies
• Clear, concise and targeted communication strategies are paramount to success
• The US market has blurred distinctions between healthy/nutritious and nutraceutical food– Consumers will not bother to unravel the
confusion
• Nutraceutical marketers need to articulate their offerings in a meaningful way
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Communication Strategies
• Clear, concise and targeted communication strategies are paramount to success
• Competition is hotting up– A fear has arisen of the “snake oil” salesman
• Dairy companies need to understand and communicate “the science” to raise credibility
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Communication Strategies
• Clear, concise and targeted communication strategies are paramount to success
• A veritable smorgasbord of nutraceuticals are being marketed to consumers– Some with “good” science, others without
• Pick a few winners, do and re-do the science and drip feed messages
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS The Magic Bullet
• There is no universal magic bullet
• Product sectors and market drivers differ markedly– Global strategies will not work in this market
• The drug/food “hybrid” of supplements has evolved in the US– Dairy companies need to understand the US
supplements market
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS The Magic Bullet
• There is no universal magic bullet
• The profile of disease and morbidity in many developed countries is changing– Marketers need to keep abreast of market
dynamics
• Markets need to be differentiated
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Partnerships
• Partnerships offer a natural entry strategy
• Pharmaceutical companies are recognizing the threat– Many are taking a rear guard action through
acquisition
• Dairy companies should develop partnerships with the pharmaceutical sector
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Partnerships
• Partnerships offer a natural entry strategy
• Compliance is based on evidence arising from clinical trials– Few companies have the resources to pursue
clinical trials
• Look for synergistic partnering opportunities– To share the resource demand
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Industry Organisations
• Industry organisations need to take responsibility for their role in this market
• Legislative conditions are markedly different between countries– The term “nutraceutical” generally fails to
receive acknowledgement
• Industry organisations need to step up and take responsibility for the good of the industry
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Industry Organisations
• Industry organisations need to take responsibility for their role in this market
• Scepticism abounds among consumers over health claims
• Industry organisations have a key role to play in building credibility
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Industry Organisations
• Industry organisations need to take responsibility for their role in this market
• Efficacy is all about the delivery of benefits via the micro-components of food– A small handful of components are widely
acknowledged as having therapeutic powers
• Industry organisations have a role to test and communicate efficacy to consumers
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Industry Organisations
• Industry organisations need to take responsibility for their role in this market
• Some foods in their own right can be considered nutraceutical
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Eureka Could be Right
Under Your Nose!!• Cheese as a nutraceutical
– High natural calcium content
– Bioactive peptides from the ripening process
– Protein precursors release further bioactive peptides
– High natural CLA content
– Starter cultures that have authentic probiotic qualities
– The sphingolipids in cheese
– Whey proteins
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Industry Organisations
• Industry organisations need to take responsibility for their role in this market
• Some foods in their own right can be considered nutraceutical
• Industry organisations have a role to play to highlight the intrinsic nutraceutical benefits– Review and determine the inherent
nutraceutical benefits of consumer products
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Target Markets
• Develop and astute and large target approach
• There are a number of potential therapy fields to target– Key target fields in the US are obesity,
cardiovascular disease and sports/performance foods
• Reassess the role dairy has to play in key target areas
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Reinvent the Wheel?
• There is no need to wholly reinvent the wheel
• Milk has long been regarded as the most complete food
• Nutraceutical strategies could be developed that build on an emerging or established awareness of milk and dairy foods
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Reinvent the Wheel?
• There is no need to wholly reinvent the wheel
• Milk and dairy foods are ready carriers and receptors for formulating with non-dairy components
• The US consumer is suspicious of attempts to redesign the “holy grail”– Develop strategies that do not compromise
known and successful positioning options
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Reinvent the Wheel?
• There is no need to wholly reinvent the wheel
• Orthodox food consumption drivers remain– A trade-off is unlikely
• Nutraceutical qualities need to build on established consumer platforms and market drivers
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Do Your Homework
• Ensure that the homework is done• The consumer is seeking healthier food
product options– Marketers and designers see this as a
challenge to reduce fat, sodium and/or carbohydrate content of food
• Undertake consumer research and trialling– Not only for product concepts but also for
communication strategies
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Do Your Homework
• Ensure that the homework is done• Public health concerns about obesity and
cancer are reaching higher levels of awareness– The “old” diseases are largely relegated to
history
• There are knowledge deficits that need to be addressed– Maintain pressure and momentum on R & D
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Do Your Homework
• Ensure that the homework is done
• Lifestyle choices are increasingly determining purchase behaviour– This increasingly applies to food consumption
• Consider fashionable issues like portability, convenience and so on
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Do Your Homework
• Ensure that the homework is done• The large food marketers appear to offer the
best opportunity to develop and market nutraceutical food products– But the big brand marketers will not associate their
products and brands with “risky” nutraceutical products unless they are proven, re-proven and proven again
• Seek out companies with more flexibility and a “speed to market” mentality
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Summary
Consumers are different
The rules are different
The market is different
….but that is no reason to do nothing!!
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS
Thank-you
Ross ChristiesonTel: +44 1373 831 219E-mail: [email protected]
Smart Marketing 2006
Landell MillsMANAGEMENT CONSULTANTS Key Aspects for Success
1. Speak in a language that consumers know and trust
2. Ensure product safety3. Prove efficacy4. Educate consumers about the proposition5. Get the science right, and the regulators on
side6. Get the market position right7. Get the pricing right8. Work on a health claim strategy