smartphones & 911 - nlc ignite talk
TRANSCRIPT
Smartphones have changed so much
How we navigate
How we take pictures
How we transport ourselves
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Yet, it’s better to call 911 from a landline than from a smartphone
Dispatchers don’t always get your exact location
You aren’t being routed to closest help
This is because 911 was deployed in the 70’s when we all had landlines
Origin of 200M annual 911 calls
30%
70%
Cell phone Landline
10,000 lives lost per year
FCC Estimate because of slower response time. Almost same amount as people murdered in USA in a year.
All of Congress (including staff) is essentially 10,000 people
0.50-$4.00/mo of 911 fees on every phone bill
There is at least $5B/yr that can be spent on improving the system
Starting fresh, the ideal solution would…
• Be mobile with you
• Be a trusted source of reassurance
• Route to the nearest responders
• Alert your emergency contacts
• Share critical data
• Ready for new digital platforms
I know this sounds crazy
We are first focused on the areas where 911 is absolutely broken
COLLEGE CAMPUSES
CORPORATE CAMPUSES SKI RESORTS
This is how broken
BlueLight is routing emergency calls every day at over 250 campuses in our network
Calls routed in our network have more data
• Caller location
• Caller identity & emergency contacts
• Health Conditions and Medications
• Picture and date of birth
• Real-time location
Coming Soon
Winner of 2015 MCIC
Competition
Have room for 2 more pilot cities
If you want to:
Improve quality of life in your city
Improve response time and create better outcomes for your citizens
Show that your city is an innovative role model
BlueLight is going to bring 911, across America, into the digital age