sme business acceleration strategy | go big / go die
DESCRIPTION
Mr Betley Heru Susanto as Author presented this material on iCreate SME Business forum. He focused on the strategy for SME business to move forward to the next level. Author: Betley Heru Susanto Contact at [email protected] for speaking engagement on this topic Designer: Bernaz Sondi Ermanda Contact at bernazse@gmail to give you design solutionsTRANSCRIPT
GO�BIGGO�DIE
Betley Heru SusantoCEO Skyworx Indonesia
Business AccelerationSecret for SME
/
SYMPTOMS
You aretrapped onday-to-dayactivities.
You work INthe businessrather than ONyour business.
You don’thave timefor yourself.
Fire fightingon dailybasis.
Customerssatisfactionis decreased.
Problemwithcash flow.
Problemwith staffmanagement.
You arestarting tothink aboutsurrender.
THE�DOGMA
Proven�Success�Recipe
Knowwhat
you want
Youpay theprice!&
Define your goals.Think it, Ink it, Do it.
Overnight�success�isalways�an�illusion!If�itʼs�too�goodto�be�true,�then�it�is.“
GOAL!!!Learn�carefullyabout�your�Vision,Mission,�and�Strategyto�achieve�it.
Clarity�is�the�key.
SMART�&�KISSalways�help.
MENTAL�&ATTITUDE
Do�you�really�enjoywhat�you�do?If�not,�change�it,youʼre�not�a�tree!
Passion�Check
“It’s impossibleto survive in troubledtimes if you don’tlike what you do!
Improve�every�aspectsin�your�life�which�youʼresubpar,�both�hard�andsoft�skills.
ValueConcept
�Invest�more�on�yourselfrather�on�your�job!
� ,�takeRead�more�booksclasses,�listen�audio-book,watch�video-book,seminars,�find�mentors,ask�experts,�experiments,do�everything�you�can�tomake�you�strong�contender.�
Be�patient!Time,�struggle,persistencedoes�matter.
There�isno�shortcutto�the�placeworth�going.
Patience
If�you�feel�wannagive�up,�just�tryone�more�time!
You�may�be�just3�feet�from�gold.
KeepGoing
PROCESS
WHY HOW WHAT
Know�Your�Golden�Circle
Sun�doesnʼt�burnpaper,�magnifyingglass�does!
Focus�on�one�thingyouʼre�good�at.Always�remember80/20�principle.
Focus�isPower
Isolate�product/servicewith�the�potential�to�scale,choose:
Isolate�yourOffering
�1.�Teachable�to�staffs�2.�Valuable�to�customers�3.�Repeatable
Beware�of�the�temptationof�“one-stop-shop”�concept.Focus�is�Power!
Check�YourBusiness�Model
Project�Based�/�Recurring��/�Licensing�/�Franchising�/�Etc
Choose�themost�suitable
for�your�business.
RecurringModel
� �‒�disposableConsumablesitems�customers�buyregularly�(ex:�shampoo)
� �‒Sunk�Money�Consumablescustomers�had�madeinvestment�in�a�platform(ex:�printer�cartridge)
1
2
(1/3)
RecurringModel
Renewable�Subscriptions�‒loyal�customers�whorepurchase�that�isguaranteed�into�the�future�(ex:�newspaper)
�Sunk�Money�RenewableSubscriptions�‒�havingsticky�customers�loyalto�a�proprietary�platform(ex:�Internet�Modem)
3
4
(2/3)
RecurringModel
Auto�Renewal�Subscriptions�‒company�bills�customersuntil�they�tell�it�to�stop(ex:�Cable�TV)
� ‒�hard�contractsContracts�between�company�andcustomers�for�a�defined�term(ex:�wireless�phone�contractalong�with�device�purchase)
5
6
(3/3)
Build�powerful�yetflexible�system.Learn�to� .delegateKill�the�“heroes”in�your�company!Teamwork�alwaysdo�better�in�thelong�run!
Systemize
Use�robots�forgeneric�task.
Proper�SOP�andWorkflow�isa�good�start.
Assemble�powerfulsales�team.
Armed�them�withgreat�sales�material�kit
Hire�more�than�onesales�to�embracehealthy�competition.
Never�forget�your24x7x365�salesman:the�internet.
Build�SalesWarriors
Branding�is�alwaysabout� .perception
You�can�changepeople�perceptionby�2�ways:Manipulate�or�Inspire.
Think�about�what�doyou�want�peopleperceive�about�yourcompany.
Branding
Profit�is�illusionwhile�Cash�Flowis�always�the�king.
Be�prepared�fordry�season.
If�trapped,�keepcalm�and�fightas�hard�as�you�could!
Create�aPositiveCash�Flow
ImproveAll�Business�Area
Finance &Accounting
Sales &Marketing
HR &GA
Operation Leadership
ACTION
DO�ITNOW!
Most�of�us�alreadyknow�what�weshould�do,the�problem�is�thatwe�don't�do�it.
Knowing�isnot�enough,we�must�do!
“
About�SkyworxInitiated�in�2003,�incorporated�in�2006.
Focus�in�Finance,�Banking,�&�Insurance�system.
Start�from�1�staff,�now�around�60�staffs.
Opening�of�f�ice�rep�in�Singaporeto�serve�ASEAN�market�(2013).
Bernaz Sondi Ermanda
Designer
www.bernazse.com
bernazse
@bernazse
+BernazSondiErmanda