So you want a new website
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DESCRIPTIONSo you want a new website. Eric Lease Morgan University Libraries of Notre Dame. Overview. Assessment and research Strategic plan Implementation. Some background. - PowerPoint PPT Presentation
So you want a new websiteEric Lease MorganUniversity Libraries of Notre Dame
OverviewAssessment and researchStrategic planImplementation
Some backgroundThe librarys website had been existence for four or five years. It grew rather organically and generally reflected the organizational structure of the institution.
Investigations - Focus groupsInformation is hard to findInformation is hard to getCommunication can be improved
Some recommendationsStrengthen librarys understanding of user-centered design and put it into practiceReconstitute the Web TeamImplement a database-driven websiteImplement a current-awareness service
Survey said we needBetter organization of materialsFlatter hierarchyTo provide more recommendationsTo provide more self-service servicesTo improve search interfaceTo make as much content available in full-text as possible
We created a time table |----- research -------|
|----- strategy -------|
|------ design -------|
|--- implementation --|
|----+----+----+----+----+----+----+----+----| S O N D J F M A M J
Months of 2003 - 2004
Research = Tough questions
Strategy = AnswersSite mirrors purpose of Library: to facilitate learning, teaching, and scholarshipPrimary audiences are the students, faculty, and staff of the UniversityThe content is intended to highlight the most significant resources, a pathfinder
Design had three partsGraphic designVocabulary (facet/term) creationDatabase design
Graphic designThe library hired a University-based graphic designer. The designer helped the library move forward because of his expertise. Everybodys a critic.
Vocabulary - Facets and termsThe creation of an unlimited number of facet/term combinations has allowed us to create very broad but shallow controlled vocabularies. Resources can then be assigned any number of facet/term combinations for classification purposes.
Example facet/term combinationsSubjects/ChemistrySubject/Life ScienceFormats/BooksFormats/JournalsResearch Tools/CatalogsResearch Tools/IndexesResearch Tools/Dictionaries
Implementation - Five partsConverting narrative textsWriting Perl modulesEnhancing MARC recordsImporting data from catalogWriting reports against the database
Converting narrative textsThis was rather easy. We simply used the templates given to use by the graphic designer and used an HTML editor (Macromedia Contribute) to create new sets of documents.
Writing Perl modulesSets of object oriented Perl modules provide the means of automating the input and output against the underlying relational database. These modules are distributed under the moniker of MyLibrary 3.0.
Enhancing MARC recordsUsing field 695 $f for facetsUsing field 695 $t for termsUsing field 596 $d to denote that this record is destined for website
Importing data from catalogEvery night, records containing Y in field 596 $d are dumped to a file. The Perl modules are then used to read the MARC records, and update the database accordingly.
More assessmentWhile we facilitated usability tests throughout the process, the one at the proved to be the most informative. In short, the website was navigable but people had trouble with articles, journals, and basic finding in the catalog.
The system is still not as easy as Google.
Next stepsIntegrate customization and personalization features into the websiteRe-work how the organization of databases is presentedActively market the websiteContinue focus group interviews and usability studies
In short, information architecture