social enabler for xpages

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Social Enablerfor XPages

http://socialenabler.openntf.org

Philippe Riand, Niklas Heidloff

05/02/11

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Content Introduction Goals of the OpenNTF project Technologies IBM Social Business Toolkit Current functionality of Social Enabler project Scenarios References

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Introduction People are connected more than ever blurring the line between business

and private life Information is scattered more than ever, within enterprises and in public

social networks, within on premise systems and on the cloud

As a result there are new requirements for technologies to integrate and interoperate between heterogenous systems

This deck shows ideas how to address these new requirements using XPages and the IBM Social Business Toolkit based on industry standards

This deck as well as the OpenNTF project Social Enabler are work in progress at this time

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Goals of the OpenNTF Project Get feedback from the community Identify XPages requirements for new social functionality Show strategic direction Provide some of the new functionality as open source to receive early

feedback from developers

Disclaimer The IBM® Social Business Toolkit is only available as test version on Greenhouse. It is not

part of any IBM product yet. The code on OpenNTF is not production ready, not officially supported by IBM and it will

change.

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Goals of the OpenNTF Project XPages controls

Ready to use components– Community members, activity lists...– Access to external networks (Facebook like...)

XPages gadgets Projecting existing XPages as OpenSocial gadgets Support for the embedded experience

Easy to use APIs Java and JavaScript bindings to the Social Business Toolkit APIs

– Creating new entries in the activity stream– Accessing Profiles, Communities, Activities...

New data sources dealing with REST services, with pre-built capability for Connections and external services– Pluggable authentication mechanisms including OAuth, SSO...

Simple actions– Creating a new Community, Activity...

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Goals of the OpenNTF Project Social APIs

Seamless access to user Profiles coming from multiple sources– IBM Connections®, Facebook...– Single, unique API for the application developer– Automatic data caching for better performance

Social APIs with identity mapping

Framework for creating custom REST services

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Technologies based on Standards HTML5 REST JSON OAuth Activity Streams OpenSocial

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OAuth

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Activity Streams

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OpenSocial

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IBM Social Business Toolkit

The IBM Social Business Toolkit is a new cross-product integration with the Lotus Social Business portfolio and extensibility toolkit for developers.

Initially, the IBM Social Business Toolkit delivers a set of tools that enable developers to publish and retrieve events to the activity stream.

The toolkit further enables cloud deployability, open standards-based APIs to consume, produce, and use events, a configurable adapter framework for consuming existing external content, filtering capabilities, and enhanced administrative features for better security.

In the future, the toolkit will expand to include extensibility areas such as share box, embedded experiences, and more.

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IBM Social Business Toolkit

IBM Core Modules, IBM & Partners Value-added Modules

IBM Social Business Toolkit APIs

X Y Z

ZYX

Internal APIsPlatform specific

APIs

APIs

APIsAPIsAPIs

Businessmodules

Public APIsREST

OpenSocialGadgets

Specific APIs

OtherREST APIs

OpenSocialAPIs

Applications

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API Test Application

https://greenhouse.lotus.com/vulcan/shindig/client/testAPI.jsp


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Embedded Experience

https://greenhouse.lotus.com/activitystream/


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OAuth

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Read from Activity Stream

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Write to Activity Stream (synch or asynch)

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Display XPage in Embedded Experience

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Write custom REST Services

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Content Introduction Goals of the OpenNTF project Technologies IBM® Social Business Toolkit Current functionality of Social Enabler project Scenarios References

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Scenarios Lead manager application

Utilizes SBT, Connections, LotusLive

Hiring workflow Utilizes Twitter, Facebook, SBT, Connections

Personal website Utilizes Facebook, Twitter, YouTube, etc.

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Lead Manager Application This is a sample application for the fictional ZetaBank company's CRM

application It had been initially developed as a 'classic' Notes/Domino application, and

then moved to XPages The XPages application is out since 2009 It doesn't use the XPages extension library

It aggregates data from multiple sources The base version is available freely on OpenNTF:

http://www.openntf.org/p/Lead%20Manager%20X

http://www.openntf.org/p/Lead Manager X

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Work in Context with other People Create a community per customer

Add the people interested by a particular customer Share documents, resources... related to a customer

Create activities per deal Track the actions and resources associated with a deal Create this activity as part of the customer community

Start or use a community/activityright from the application

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Share Resources With a Customer Share documents with the customer

Technical information on the deal Proposals ...

Use the file API to share resources on the cloud Use LotusLive APIs

Easily retrieve track information in the LeadManager UI

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Notify a User When an Event Happens Publish events happening in the application to the Activity Stream

Synchronously, when the event happens Asynchronously, from an agent, when an action has to be taken

Let a user choose the events he is interested by Filter on companies Filter on events: customer changes, lead changed...

Display the event in context using the embedded experience Display an XPages gadget in the activity stream showing either the customer or the event

Send an email

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Find Information on People For internal members - employees

Display the people business card when a user is displayed

Go to the member profile Look for profiles working on similar leads

– Search similar leads and the access the people in the community

For external members – customer contacts Find related information on the public network

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Communicate with People Start instant messaging conversation

Add presence awareness to the user names Add Sametime chat capability using the ST proxy

Send an email within the context of a company/lead Create the email with some data pre-added

Setup meetings on the fly, with the interested people Send calendar invitations using the Social Mail Gadget Create the Sametime meeting room, if needed Allow instant meeting and screen sharing

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Collaborative Editing Experience Collaborative editing experience

Work on a contract with other people Leverage LotusLive Symphony for concurrent editing

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Hiring Worklow A classic hiring workflow can be improved by using social techniques

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Hiring Workflow Post job opening to company pages on Facebook, LinkedIn, etc. Vice versa consolidate comments to the postings back in the workflow

system UI

Twitter regularly/on scheduled basis about open jobs Vice versa consolidate replies to the postings back in the workflow system

UI

Agent collects a summary of information found in the internet (e.g. Facebook, blogs, etc) about candidates

Create a Connections activity to define collaboratively the job description and/or to discuss which candidate to take

Via Connections profiles find similar jobs within the organisation, check what they earn before making offer

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Personal Website Allow Facebook comments and likes

Share blogs and websites Manually

Automatic/background

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Personal Website Upload to and embed pictures from Flickr Upload to and embed videos from YouTube Upload to and embed slides from SlideShare

Embed widgets (e.g. latest entries) from Twitter, Facebook, YouTube, etc. on the personal website

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Personal Website Visitors can rate any page Visitors can like any page Visitors can comment on any page There are views/sitemaps to filter pages by these criteria

Website provides widgets with updates from this website

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References OpenNTF project: http://socialenabler.openntf.org IBM Social Business Toolkit wiki: http://www-10.lotus.com/ldd/

appdevwiki.nsf API Test Application: https://greenhouse.lotus.com/vulcan/shindig/client/

testAPI.jsp Embedded Experience: https://greenhouse.lotus.com/activitystream/ Oauth: http://oauth.net OpenSocial: http://opensocial.org Activity Streams: http://activitystrea.ms Niklas Heidloff's blog: http://heidloff.net Lead manager base application: http://www.openntf.org/p/Lead%

20Manager%20X Lead manager article: http://www-10.lotus.com/ldd/ddwiki.nsf/dx/

lead_manager_x_overview.htm

http://socialenabler.openntf.org/

http://www-10.lotus.com/ldd/appdevwiki.nsf

http://www-10.lotus.com/ldd/appdevwiki.nsf




http://oauth.net/

http://opensocial.org/

http://activitystrea.ms/

http://heidloff.net/



http://www-10.lotus.com/ldd/ddwiki.nsf/dx/lead_manager_x_overview.htm

http://www-10.lotus.com/ldd/ddwiki.nsf/dx/lead_manager_x_overview.htm

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