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© Hitachi, Ltd. 2016. All rights reserved. Social Innovation -New Value through Collaborative Creation Sep. 5, 2016 Advisor, Hitachi, Ltd., Japan Shinjiro Iwata

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Page 1: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

© Hitachi, Ltd. 2016. All rights reserved.

Social Innovation

-New Value through Collaborative Creation

Sep. 5, 2016

Advisor, Hitachi, Ltd., Japan

Shinjiro Iwata

Page 2: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

1 © Hitachi, Ltd. 2016. All rights reserved.

Contents

1. An Era of New Innovation

2. Hitachi’s Social Innovation Business

3. A New Form of Business, Created with Partners

4. FUTURE IS OPEN TO SUGGESTIONS

Page 3: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

2 © Hitachi, Ltd. 2016. All rights reserved.

Contents

1. An Era of New Innovation

2. Hitachi’s Social Innovation Business

3. A New Form of Business, Created with Partners

4. FUTURE IS OPEN TO SUGGESTIONS

Page 4: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

3 © Hitachi, Ltd. 2016. All rights reserved.

Global Mega Trends

3 © Hitachi, Ltd. 2016. All rights reserved.

Mega Trends

Needs that will help shape the

future

Opportunities for innovation

Social issues the world is

facing

Page 5: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

4 © Hitachi, Ltd. 2016. All rights reserved.

Innovation led by collaboration among different industries

Horizon 2020 Industrie 4.0 Eight Great Technologies Market expansion strategies based on standardization

“New Normal” innovation One Belt, One Road Made in China 2025 Internet Plus Asian Infrastructure Investment Bank

Innovation targeting competitive markets / Innovations from industry, government, academia, and the military

Industrial Internet Consortium Advanced Manufacturing Partnership Health care reforms United States Department of Energy

Global Activities

Page 6: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

5 © Hitachi, Ltd. 2016. All rights reserved.

Data: The Seeds of Innovation

Value

creation

Knowledge

Intelligence

Information

Data

Develop model

Analyze/visualize

Extract

Collect/store

Safe society

Convenient services

Increased business

efficiency

5 © Hitachi, Ltd. 2016. All rights reserved.

Page 7: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

6 © Hitachi, Ltd. 2016. All rights reserved.

Contents

1. An Era of New Innovation

2. Hitachi’s Social Innovation Business

3. A New Form of Business, Created with Partners

4. FUTURE IS OPEN TO SUGGESTIONS

Page 8: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

7 © Hitachi, Ltd. 2016. All rights reserved.

Hitachi in 2018 (ヒガ)中計資料

© Hitachi, Ltd. 2016. All rights reserved. 7

Four main business domains

Accelerate collaborative creation with customers

through Social Innovation Business

An Innovation Partner in IoT Era

Power Energy

Urban Finance Public

Healthcare

Industry Distribution

Water

Page 9: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

8 © Hitachi, Ltd. 2016. All rights reserved.

Open Innovation: Creating Even Greater Value

Value Data Open

Platform

Utility

Service

Open innovation transcends the frameworks and boundaries of companies,

business fields, industry/government/academia, countries, and regions

Open Innovation

Application

Technology

Knowledge

People

Manufacturing

Tool

Products

Page 10: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

© Hitachi, Ltd. 2016. All rights reserved. 9

Develop and provide services close to the customers

Use platform to provide services quickly and efficiently

Provide value through products

Customers

Before From FY2016

Customers

Sales

Business Division

Plants

Sales

Business Division

Plants

SI EPC*1 Platform

Core of Social Innovation

Front line

Customer segments (12 Business Units)

Regional bases

Products Industrial products,

automotive parts, materials, etc.

Accelerating the Social Innovation Business

The front line is crucial

*1 EPC: Engineering, Procurement and Construction

Page 11: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

10 © Hitachi, Ltd. 2016. All rights reserved.

Front line sales supported by R&D

R&D closely with customers

Business structure from FY2016

Customers

[R&D structure from FY2015]

Center for Exploratory Research

Global Center for Social Innovation

Center for Technological Innovation

Center for Social Innovation

Customers’ segments (12BUs)

Industrial products, automotive parts, materials, etc.

Platform

Front Line

Products

Establishing Global No.1 Technologies (Platforms, products)

Addressing future social issues

North America 100 Europe 70 China 115

Asia 65 Japan 200

Developing services in response to

the needs of customers in each region

Page 12: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

11 © Hitachi, Ltd. 2016. All rights reserved.

Creating innovations with many stakeholders

Rapid execution based on the framework provided by Hitachi

Collaborative Creation : Hitachi’s Open Innovation

11 © Hitachi, Ltd. 2016. All rights reserved.

Sharing issues

Visualization

Design of business models

Verification and simulations

Embodiment

Page 13: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

12 © Hitachi, Ltd. 2016. All rights reserved.

An example of using Cyber-Proof of Concept

to calculate and visualize far-reaching effects of logistics solutions

A KPI analytics-based simulator

for calculating and visualizing effects of solutions

NEXPERIENCE / Cyber-Proof of Concept

12 © Hitachi, Ltd. 2015. All rights reserved.

[1] Evaluating the current situation

[2] Calculating effects of various logistics solutions

[3] Visualizing effects of various logistics solutions

Page 14: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

13 © Hitachi, Ltd. 2016. All rights reserved.

Hitachi proposes “shared truck transport.”

**Source: http://www.mlit.go.jp/common/000043136.pdf

published by the Ministry of Land, Infrastructure, Transport and Tourism 13 © Hitachi, Ltd. 2016. All rights reserved.

Using Cyber-Proof of Concept to calculate and visualize far-reaching effects of

logistics solutions for manufacturing companies in the city of Suzhou, China

NEXPERIENCE / Cyber-Proof of Concept

In Japan, traffic congestion has been causing a 12 trillion yen loss

to the country’s economy every year.*

Page 15: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

14 © Hitachi, Ltd. 2016. All rights reserved.

Demo Movie

Page 16: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

15 © Hitachi, Ltd. 2016. All rights reserved.

IoT Platform “Lumada”

More

players

More

data Users

Enterprises

Investors

Business data

Machine data

Human data

World IoT market in 2019: $1.3 trillion*1

Evolving

digital technology

Data Lake*2

Unified data

management

More

business

ideas

Analytics

A.I.

*1 Source: IDC, Mar 2016 “Worldwide Internet of Things 2016–2019 Forecast:

Market Opportunity by Region and Narrowing the Lens on Use Cases”(US41056415) *2 An enabler for various data aggregation and utilization

New Value

IoT platform

Open platform to create high-value-added digital solutions

Page 17: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

16 © Hitachi, Ltd. 2016. All rights reserved.

Collaborative Creation Model of Digital Solution

Customer

IT system

Analysis of

customers’ issues

Prototyping and

value verification

Provision and

operation of solutions

Hypothesis

formulation

・Analytics ・Artificial Intelligence

・NEXPERIENCE

・Simulation

・Integration of partner technology

IT/OT

partners

OSS *2

communities

Partner’s

IoT platforms

Customer

OT *1 system

Business data

Customers

Machine data

Human data

IoT platform “Lumada”

Data sharing, analysis AI Simulators

Solution core (Solution blue print)

Data lake

Agile development foundation

Service Co-creation Co-creation

・Provide solutions

to customers

*1 OT: Operation Technology OSS: Open Source Software

Page 18: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

17 © Hitachi, Ltd. 2016. All rights reserved.

Hitachi AI Technology/H

Combine input data, and find the correlation between data and goal

Sales, etc.

Performance goal time, customer, sales person,

location, etc.

Big Data Artificial

Intelligence Business Business Scene

From numerous combinations of big data, find factors that influence corporate performance automatically

Find and validate the relationship between influential factors and performance

Show the performance improvement plan

17 © Hitachi, Ltd. 2016. All rights reserved.

Page 19: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

18 © Hitachi, Ltd. 2016. All rights reserved.

Contents

1. An Era of New Innovation

2. Hitachi’s Social Innovation Business

3. A New Form of Business, Created with Partners

4. FUTURE IS OPEN TO SUGGESTIONS

Page 20: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

19 © Hitachi, Ltd. 2016. All rights reserved.

Transportation: UK “Intercity Express Programme”

● Regular operations and safe, comfortable rides ● Greater QOL for users and revitalization of the economy

19 © Hitachi, Ltd. 2016. All rights reserved.

×

Hitachi

Train manufacturing and

maintenance (IoT)

Agility Trains (a train leasing company invested by Hitachi)

Aging railways; delays and accidents

Increasing reliability and safety of railways

Social issue:

Business issue:

Train leasing and guarantee of operation - Establishing a new railway service business -

Page 21: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

20 © Hitachi, Ltd. 2016. All rights reserved.

Contents

1. An Era of New Innovation

2. Hitachi’s Social Innovation Business

3. A New Form of Business, Created with Partners

4. FUTURE IS OPEN TO SUGGESTIONS

Page 22: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments

21 © Hitachi, Ltd. 2016. All rights reserved.

Page 23: Social Innovation -New Value through Collaborative Creation · Global Center for Social Innovation Center for Technological Innovation Center for Social Innovation Customers’ segments