social license and public trust… connecting the dots from ... · in the age of “post-truth”...

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Social license and public trust… Connecting the dots from farm gates to dinner plates

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Page 1: Social license and public trust… Connecting the dots from ... · In the age of “post-truth” and “truthiness” Oxford Dictionaries has declared “post-truth” its international

Social license and public trust… Connecting the dots from farm gates to dinner plates

Page 2: Social license and public trust… Connecting the dots from ... · In the age of “post-truth” and “truthiness” Oxford Dictionaries has declared “post-truth” its international

Let’s talk about public trust in food and farming

• Trust starts with doing the right thing.

• This is not unique to agriculture or food or Canada.

• This should not be a competitive issue.

• This is not a communications problem.

• This is a food system business challenge.

The game has changed.

Page 3: Social license and public trust… Connecting the dots from ... · In the age of “post-truth” and “truthiness” Oxford Dictionaries has declared “post-truth” its international

In the age of “post-truth” and “truthiness”

Oxford Dictionaries has declared “post-truth” its international word of the year. An adjective “relating to or denoting circumstances in which objective facts are less influential in shaping public opinion than appeals to emotion and personal belief.”

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Creates forums and networks for dialogue Coordinates strategy, research and support Increases understanding of and alignment with consumer expectations and values

Helping Canada’s food system earn public trust

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2016 Canadian Public Trust Research

www.foodintegrity.ca

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Top overall life concerns for Canadians

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Is the Canadian food system headed in the right direction or down the wrong track?

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11b. Would you like to know more about farming practices?

60% Want to know more

93% Know little or nothing

about farming

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Impressions of Canadian agriculture trending…

Q10. What would you say is your overall impression of Canadian agriculture today? Would you say your impression is...

2009: 52%

2012: 56%

2016: 61%

Percent very positive + somewhat positive

2006: 41%

Page 10: Social license and public trust… Connecting the dots from ... · In the age of “post-truth” and “truthiness” Oxford Dictionaries has declared “post-truth” its international

Good stewards of the environment?

29% say yes

Farmers

20% say yes

Fishermen

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Who do you believe on environmental issues?

10%

70%

50%

Substantially Higher: Foodies, Moms Substantially Lower: Millennials

Farmers Associations

Government EnvironmentResearcher

David Suzuki

Environmental

Engineer

University Environm

ental Science

Professor

Farmer or Rancher

Environmental Advocacy

Groups

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Significant concerns human health

“I am personally concerned about”

• Use of hormones in farm animals

• Drug resistance due to farm animals given antibiotics

• Drug residues in meat, milk, eggs

• Use of pesticides in crops

• Eating meat from GE animals

Q13. Please rate the degree to which you agree or disagree with the

following statements.

Strongly Agree

45-48%

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© 2016 Ipsos 14

Consumer Trust in the Canadian Food System

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Overview of the Trust in Food Model CONSUMER TRUST

Competence

(Expertise)

Confidence

(Values)

Trust Social License

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“Videos of farm animals being treated poorly are not representative of normal livestock farming”

27% strongly agree

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If we want to drive change, it’s time we get out of the back of the truck.

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We connect with shared values.

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Conversations with Canadians: The Sources

Real people with real examples – led by Canadian farmers

Third party, credible experts university, government researchers,

veterinarians, engineers, dietitians, etc.

NGOs

Food system partners Although companies and government rate

low on trust, it’s important to continue to demonstrate transparency and commitment

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Page 22: Social license and public trust… Connecting the dots from ... · In the age of “post-truth” and “truthiness” Oxford Dictionaries has declared “post-truth” its international
Page 23: Social license and public trust… Connecting the dots from ... · In the age of “post-truth” and “truthiness” Oxford Dictionaries has declared “post-truth” its international
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How do we connect with millions of

Canadians?

Page 25: Social license and public trust… Connecting the dots from ... · In the age of “post-truth” and “truthiness” Oxford Dictionaries has declared “post-truth” its international

27% of Canadians go online for information on food 24% go to family and friends

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@FarmFoodCare @FarmFoodCareON

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www.FarmFoodCare.org

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Immerse your audience

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What can you do?

• Listen. Ask. Learn.

• “I’m not sure but I can find out.”

• Embrace skepticism.

• Isn’t choice awesome?!

•Help Canadians make informed decisions about their food. #factsnotfear

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Invest in connecting your farm gates to Canadians dinner plates. Join Canadian CFI. Support a program. Donate today.

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Maybe we need to look at the back of the truck differently…

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The game has changed. We are here to play.

Are you in? With sincere thanks to the Egg Farmers of Ontario for their leadership and investment in earning public trust in food and farming.