social media: beyond facebook: pinterest, google+ and more

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Carol Morgan, MIRM, CAPS, CSP Mitch Levinson, MBA, MIRM, CAPS, CGP and CSP

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From the National Kitchen and Bath Association's Kitchen & Bath Industry Show 2014. Have Facebook, Twitter and Blogging become second nature? If you are asking yourself "what's next" then this seminar is for you! In this seminar, Carol Morgan and Mitch Levinson of Marketing RELEVANCE, will present dynamic examples of successful campaigns from around the country. Learn how to create content that produces raving fans and drives traffic to your website and your businesses. Tools covered include Pinterest, Google+, FourSquare, mobile sites, landing pages and more. How can you embrace these tools to capture more leads and sales? This information packed seminar will provide you with practical ideas to help you stay on top (or reach the top) in your market and not be left behind. If you are ready to take your company’s social networking and online marketing to the next level, you won’t want to miss this seminar! Online marketing is how we reach and interact with consumers today. Learn how sites such as Pinterest, Google+ and FourSquare can impact your business. Hear first-hand how builders and others in the industry are using these sites for a competitive advantage.

TRANSCRIPT

Page 1: Social Media: Beyond Facebook: Pinterest, Google+ and More

Carol Morgan, MIRM, CAPS, CSP

Mitch Levinson, MBA, MIRM, CAPS, CGP and CSP

Page 2: Social Media: Beyond Facebook: Pinterest, Google+ and More

Online FactsHow People Spend Their Time Online

Social Networking: 22%

Searches: 21%

Reading Content: 20%

Emails/Communication: 19%

Multi-Media Sites: 13%

Shopping: 5%

Page 3: Social Media: Beyond Facebook: Pinterest, Google+ and More

How Social Are You?

Page 4: Social Media: Beyond Facebook: Pinterest, Google+ and More

Today’s Social Landscape

Page 5: Social Media: Beyond Facebook: Pinterest, Google+ and More

What Happens Online?Here’s what happened EVERY 60 seconds online in 2013:

Page 6: Social Media: Beyond Facebook: Pinterest, Google+ and More

Thinking Beyond Facebook….

• Content• SEO• Photos• Opt-in List Building

Page 7: Social Media: Beyond Facebook: Pinterest, Google+ and More

Content Strategy is

The consistent delivery of interesting, compelling and relevant information.

Page 8: Social Media: Beyond Facebook: Pinterest, Google+ and More

Why do we need content strategy?

• Social media is every person’s desire to talk about and share something.

• What makes my brand:• Interesting• Compelling• Relevant

• SEO

Page 9: Social Media: Beyond Facebook: Pinterest, Google+ and More

Successful Content Can:

• Establish trust• Make you stand out• Drive social interaction• Power your pipeline• Create valuable

relationships• Educate prospects• Drive sales

Page 10: Social Media: Beyond Facebook: Pinterest, Google+ and More

Develop an Editorial Calendar

• Free templates available

• By month, by week

• Distribution options

• Post date• Responsibility

Page 11: Social Media: Beyond Facebook: Pinterest, Google+ and More

Who is your competition?

Page 12: Social Media: Beyond Facebook: Pinterest, Google+ and More

Create Your Audience

Staff

Influencers

Happy Customers

Prospects

Page 13: Social Media: Beyond Facebook: Pinterest, Google+ and More

Leading Your Followers:

• User-friendly, content-optimized, conversion-centric web site

• Via a landing page• 2x more likely to

convert

Page 14: Social Media: Beyond Facebook: Pinterest, Google+ and More

Landing Page:

Page 15: Social Media: Beyond Facebook: Pinterest, Google+ and More

Live Chat

Page 16: Social Media: Beyond Facebook: Pinterest, Google+ and More

Mobile Trends• Mobile coupons get 10 times the

redemption rate of traditional coupons

• 91% of all smart phone users have their phone within arm’s reach 24/7

• Mobile marketing will account for 15.2% of global online ad spend by 2016

• 9 out of 10 mobile searches lead to action, over half leading to purchase

• 61% of local searches on a mobile phone result in a phone call

Page 17: Social Media: Beyond Facebook: Pinterest, Google+ and More

Mobile Sites that Stand Out

• Easy Navigation & Search Function

• Simple Clean Design

• Social Media Links• Click to Call• User Friendly Forms• Plans, Photos and

Videos• Map & Customized

Directions• Link to View Full

Site

Page 18: Social Media: Beyond Facebook: Pinterest, Google+ and More

Google+

• Recent algorithm updates

• Importance of Authorship

• User-behavior changes

Page 19: Social Media: Beyond Facebook: Pinterest, Google+ and More

Google+

Page 20: Social Media: Beyond Facebook: Pinterest, Google+ and More

The Importance of Visual Content• Your brain process images 60,000 times faster than text. • Why?

– Cognitive– Emotional– Memorable

Page 21: Social Media: Beyond Facebook: Pinterest, Google+ and More

Visual Content Profile Assets

Page 22: Social Media: Beyond Facebook: Pinterest, Google+ and More

Why use Pinterest?

• A photo is worth 1,000 words: Share Photos & Videos of Homes, Amenities, Outdoor Living, Design Studio, Homeowners & Events

• Brand Awareness • Attract Prospective Buyers as Followers • Contests & Giveaways• Search Engine Optimization

Page 23: Social Media: Beyond Facebook: Pinterest, Google+ and More

Pinterest Branding Example

Page 24: Social Media: Beyond Facebook: Pinterest, Google+ and More

Pinterest Contest Example

• 128 participants/new boards created by pinners

• 209 new overall followers• 292 followed Pin-N-Win board• Increased engagement

Page 25: Social Media: Beyond Facebook: Pinterest, Google+ and More

Why use Houzz?

• Showcase your work• Share with those looking

for remodelers, architects, interior designers and home builders

• Free and immediately accessible

• Searchable• Connect with other

professionals

Page 26: Social Media: Beyond Facebook: Pinterest, Google+ and More

• Create Ideabooks to showcase the style, quality and variety of work offered:• Use keyword-rich descriptions• Use product tags • Share your photos on other

social sites• Articles, discussions, message

boards and chat: • Show your expertise • Answer questions thoroughly• Interact with consumers

How to use Houzz?

Page 27: Social Media: Beyond Facebook: Pinterest, Google+ and More

What is Instagram?• “Instagram is a fun and quirky

way to share your life with friends through a series of pictures.”

• 150 million users (Jan. 2014)• S&A Homes (@sahomebuilder)

– Launched August 2013– 42 followers in first 15

weeks– 101 following– Multiple likes per post– Posting two times per week

Page 28: Social Media: Beyond Facebook: Pinterest, Google+ and More

Why use Instagram?

• Visuals are impactful • Low-cost artistic

photography• Easy to use • Facebook integration• More than 67% of the top

brands worldwide use Instagram

Page 29: Social Media: Beyond Facebook: Pinterest, Google+ and More

What is Foursquare?

• 5 billion check ins & 45 million users

• 1.3 million business pages• Share your check ins• Get recommendations • Get deals• Offer specials

Page 30: Social Media: Beyond Facebook: Pinterest, Google+ and More

How to use Foursquare?

Set up your main office and offer specials.

Examples: • Free products• $$ in upgrades• % off or $$$ off• Free ice cream• Whatever you want. You decide

what’s best for your company.

Page 31: Social Media: Beyond Facebook: Pinterest, Google+ and More

Facebook Campaigns

Page 32: Social Media: Beyond Facebook: Pinterest, Google+ and More
Page 33: Social Media: Beyond Facebook: Pinterest, Google+ and More

Questions?

Marketing RELEVANCE

www.marketingrelevance.com

@mRELEVANCE

www.facebook.com/mrelevance

www.youtube.com/mrelevance

Mitch Levinson, MIRM, CAPS, CSP, CGP, MBA

847-259-7312

[email protected]

Carol Morgan, MIRM, CAPS, CSP

770-383-3360x20

[email protected] Thank You!