social media day nairobi
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Social Media Day Nairobi, the first of its kind ever in East Africa, has been organised by @squaddigital to celebrate the Digital Revolution that is transforming our lives.TRANSCRIPT
AGENDAKenyan Digital Landscape – SquadGoogle in East Africa – GoogleCitizen Journalism and its impact on brands – Al JazeeraHow Governments can use Social Media platforms to enhance governance – Goodstuph,SM experts from Singapore, How brands are using Social Media in Africa – SquadEffective customer care via Social Media: Safaricom’s success story – Safaricom
Q&A sessionDrinks / Networking
#SMDayNairobi@SquadDigital
Follow Us facebook.com/Squadlab [email protected]
Did you know Did you know that Kenya is leading the way in customer service on social platforms and has been named as the second best country in customer service via Facebook?
CUSTOMER CARE VIA FB: KENYA’S NO. 2 GLOBALLY
Did you know Kenya’s GDP is “going digital” with a third of it already passing through Mobile Wallets?
KENYA’S GDP IS “GOING DIGITAL”
Did you know According to Social Bakers, a renowned social media research company, Safaricom is the fourth best telecom brand in the world in customer service on Facebook
SAFARICOM SHINES, THANKS TO SOCIAL MEDIA
Did you know Kenya is the global pace-setter in mobile money transfer services with the local M-PESA outstripping the global Western Union in transactions?
Did you know 57% of all tweets in Africa were sent though a mobile phone?And Kenya is the 2nd top country in terms of volume of tweets sent out.
AFRICA TWEETSHOW
Did you know Africa’s unbanked population is reaping big from the digital revolution with 16% of the Sub-Saharan population covered by mobile money transfer services?
FOR AFRICA’SUNBANKEDDIGITAL WALLETS
Did you know Africa is trailblazing in mobile money transfer services with 51 systems in place?
AFRICA LEADS IN MOBILE MONEY TRANSFER
Did you know about 11.8 million Kenyans – more than a third of Kenya’s population – are connected to the internet, most of them via mobile phones?
IN EVERY THREE KENYANS, ONE IS ONLINE!
Did you know Africa has overtaken Latin American to become the second largest mobile market in the world after Asia with 620 million mobile connections?
WORLD’S NO.2 MOBILE MARKET AFRICA NOW
Did you know in 2012 alone, a staggering $171.5 billion will be transferred via mobile money services with most of the transactions taking place in Africa?
MOBILE MONEY TO HIT $171.5 BILLION IN 2012
credits
facebook.com/Squadlab
#SMDayNairobi@SquadDigital
Photos courtesy
@truthslinger