Upload File

social media marketing for hotels, restaurants, and other food establishments

  • Home
  • Social Media
  • Social Media Marketing for Hotels, Restaurants, and other Food Establishments
35
SOCIAL MEDIA MARKETING FOR HOTELS AND RESTAURANTS SERVE IT UP ON SOCIAL

Upload: hana-abello

Post on 18-Jan-2017

439 views

Category:

Social Media


2 download

Report

TRANSCRIPT

Page 1: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

SOCIAL MEDIA MARKETING FOR HOTELS AND RESTAURANTS

SERVE IT UP ON SOCIAL

Page 2: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

#MadAboutSolutions #Inbound

@MASC_PH

Page 3: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

#MadAboutSolutions #Inbound

@MASC_PH

Page 4: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

#MadAboutSolutions #Inbound

@MASC_PH

Page 5: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

#MadAboutSolutions #Inbound

@MASC_PH

Page 6: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

#MadAboutSolutions #Inbound

@MASC_PH

Page 7: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

#MadAboutSolutions #Inbound

@MASC_PH

Page 8: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

The fact is:People will talk about

you on social media.#MadAboutSolutions

#Inbound @MASC_PH

Page 9: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Why Should Hotels and Restaurants be on Social Media?

Connecting with consumers where they’re at

Social ProofCheaper AdvertisingDelighting customers

by extending customer service online

#MadAboutSolutions #Inbound

@MASC_PH

Page 10: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Why Consumers Follow Hotels and Restaurants on Social Media

#MadAboutSolutions #Inbound

@MASC_PH

Page 11: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

BEST PRACTICES ON SOCIAL MEDIAHow to Start, How to Keep the Momentum,

How to Create Stories That Last

#MadAboutSolutions #Inbound

@MASC_PH

Page 12: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Find your brand’s authentic voice and personality.

#MadAboutSolutions #Inbound

@MASC_PH

Page 13: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Know where your target audience frequents.

#MadAboutSolutions #Inbound

@MASC_PH

Page 14: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Have a plan -- Determine who will do what and where your content will come from, among others.

#MadAboutSolutions #Inbound

@MASC_PH

Page 15: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Choose a brand hashtag. Take advantage of other hashtags as well!

Page 16: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Optimize your social media pages. Make sure operating hours, contact details, and addresses are indicated.

Page 17: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Leverage the use of productivity tools and social media posting plans. Automate posting but keep conversations real-time.

Page 18: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Take visually stunning photos.

Page 19: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Social media is one great party. Don’t make it all about YOU!

#MadAboutSolutions #Inbound

@MASC_PH

Page 20: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Listen to what your customers are saying about you.

#MadAboutSolutions #Inbound

@MASC_PH

Page 21: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Offer social media-exclusive deals and information.

#MadAboutSolutions #Inbound

@MASC_PH

Page 22: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Create engaging posts.

#MadAboutSolutions #Inbound

@MASC_PH

Page 23: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Set up “Instagrammable” areas to delight customers.

#MadAboutSolutions #Inbound

@MASC_PH

Page 24: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

EXAMPLES OF HOTELS AND BRANDS WINNING ON SOCIAL MEDIA

Page 25: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

BUZZ-STARTERS #MadAboutSolutions #Inbound

@MASC_PH

Page 26: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

BUZZ-STARTERS #MadAboutSolutions #Inbound

@MASC_PH

Page 27: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

BUZZ-STARTERS #MadAboutSolutions #Inbound

@MASC_PH

Page 28: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

BUZZ-STARTERS #MadAboutSolutions #Inbound

@MASC_PH

Page 29: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

CUSTOMER EXPERIENCE

✓ Quick turn-around time of inquiries (30 mins - 1 hour)

✓ Sharing fan photos and giving credit

✓ Replying to comments

#MadAboutSolutions #Inbound @MASC_PH

Page 30: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

CUSTOMER EXPERIENCE ✓ Providing Personalized services ✓ Setting up for success

#MadAboutSolutions #Inbound

@MASC_PH

Page 31: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

CUSTOMER EXPERIENCE #MadAboutSolutions #Inbound

@MASC_PH

Page 32: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

STORYTELLING

#MadAboutSolutions #Inbound

@MASC_PH

Page 33: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

STORYTELLING #MadAboutSolutions #Inbound

@MASC_PH

Page 34: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

Have a story worth telling.

#MadAboutSolutions #Inbound

@MASC_PH

Page 35: Social Media Marketing for Hotels, Restaurants, and other Food Establishments

THANK YOU!Hana Abello

StraightArrow Corporation@StraightArrowPH


Restaurants in Hotels

Hotels & Restaurants

NBO Prepaid Card Documents/NBO_Badeel_prepaid_… · Your NBO Prepaid Card is accepted at over 18 million establishments worldwide. Hotels, airlines, car rentals, restaurants, gas

Commercial Flooring Solutions · Commercial Flooring Solutions Seamless and Versatile: MasterTop Flooring Systems In hotels, restaurants, commercial establishments and shops, the

Milsom Hotels & Restaurants

Katriya Hotels & Restaurants

HOTELS, BUNGALOWS/CAMPING GROUNDS & RESTAURANTS … · HOTELS, BUNGALOWS/CAMPING GROUNDS & RESTAURANTS Here is a list of hotels, bungalows, camping grounds and restaurants in Lanaken,

Restaurants in Pune – Check out the List of Hotels, Restaurants

Illumination’lighting’for’homes,’offices,’restaurants,’hotels,’malls ... Illumination’lighting’for’homes,’offices,’restaurants,’hotels,’malls’ etc;’display’lighting’for’stores’and’shops’

HOTELS AND OTHER TOURIST ESTABLISHMENTS LIST 2020 · 2020. 10. 13. · HOTELS AND OTHER TOURIST ESTABLISHMENTS LIST 2020 HOTELS HILL RESORTS - KAKOPETRIA Name Class Telephone Fax

Digital Advertising for Hotels & Restaurants

NÜRNBERG Tourismus: Hotels, Restaurants, Sehenswertes

Imlauer Hotels & Restaurants 2013

HOTELS, RESTAURANTS AND AIRLINES

Hotels and restaurants Brescia 2012

Restaurants & Hotels: South Bend/Mishawaka

State of New Jersey Department of Environmental Protection ... · “Commercial boiler” means a boiler used in commercial establishments such as hotels, restaurants, and laundries

HOTELS AND OTHER TOURIST ESTABLISHMENTS …HOTELS AND OTHER TOURIST ESTABLISHMENTS LIST 2019 HOTELS HILL RESORTS - KAKOPETRIA Name Class Telephone Fax Website / email Rooms Beds 27

Lighting Hotels and Restaurants

Hotels restaurants security

Lexique Traduction Hotels Restaurants

Waiters and Waitresses - Job Jumpstart · Waiters and Waitresses Waiters and Waitresses serve food and beverages in hotels, restaurants, cafés, clubs and dining establishments. Scan

Accommodation and restaurants establishments...Accommodation and restaurants establishments — Part 2: Grading criteria 1 Scope This standard establishes grading criteria for establishments

Dining and Beverage Industry - cdtfa.ca.gov · 2. DINING AND BEVERAGE INDUSTRY | MARCH 20. 18. RESTAURANTS, BARS, HOTELS, AND SIMILAR ESTABLISHMENTS. This section includes information

Hotels Restaurants Alsace

HOTELS AND OTHER TOURIST ESTABLISHMENTS LIST 2018 …media.visitcyprus.com/media/Hotels/Hotels_Agia_Napa_en.pdf · HOTELS AND OTHER TOURIST ESTABLISHMENTS LIST 2018 AGIA NAPA - HOTELS

Oconee County, South Carolina · 2014-02-20 · Local hotels, accommodations, bed & breakfast establishments, restaurants, gas/convenience stores, printing shops, grocery stores and

The Delhi Shops and Establishments Act, 1954 Arrangement ... · domestic servants in dhabas (Roadside eateries), restaurants, hotels, motels, teashops, resorts, spas or in other recreational

FIVE DIAMOND HOTELS AND RESTAURANTS

for hotels, restaurants and catering · stress in hotels and catering establishments, are stand-ard by Silikal. But also interesting is that there are many possiblities for the creativity

HOTELS AND OTHER TOURIST ESTABLISHMENTS LIST 2019 · HOTELS AND OTHER TOURIST ESTABLISHMENTS LIST 2019 NICOSIA - HOTELS Name Class Telephone Fax Website / email Rooms Beds CLASSIC

2018 NANTUCKET GUIDE - White Elephant Hotels › resourcefiles › pdf › ...2018 NANTUCKET GUIDE Over 100 of the island’s premier establishments Shops Hotels Restaurants Galleries

Likus hotels and restaurants

Adap - guide pour hotels restaurants

Pinterest for Hotels and Restaurants [Slides]