social media marketing for small business owners
TRANSCRIPT
By Marcy Mitchellwww.mtechbd.com
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Internet Marketing Consultant
O f MTECH I M k i 16 ◦ Owner of MTECH Internet Marketing- 16 years
Web site development/ Search engine optimization
Social Media
Internet marketing consultant (PPC, SEO, Marketing plans)
◦ Internet Marketing Director for a number of leading real estate firms & community websites (DurangoDowntown.com & Pagosa.com)( g g )
◦ Former Vice Chair of Pagosa Tourism (TTC)
◦ Certified Marketing for Smarties CoachCertified Marketing for Smarties Coach
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1. How has marketing changed? 2 How does new social marketing fit 2. How does new social marketing fit
into my overall strategy?3. How are local companies using
these tools?
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Marketers are starting to think like publishers and socializers and less like advertisers.
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socializers and less like advertisers.
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Web Site is a Communication Tool Web Site is a Communication Tool
What Message Are Your Sending?
What is Your Unique Positioning? What is Your Unique Positioning?
Shift from “Online Brochure” to “Lead Generation”
U i L di P / C ll A i Unique Landing Pages/ Call to Action
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Where do Your Fish Swim?
What information/resources are your customers looking for?g
Can Social Media alone tell your story?
Use of Whitepapers, video and webinars Use of Whitepapers, video and webinars
Tie leads into Customer Relationship Management (CRM)Management (CRM)
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50% spending less than $2500/yr on marketing 50% spending less than $2500/yr on marketing
70% using Facebook for marketing (up 20%) –37% rate it as one of the most effective tools37% rate it as one of the most effective tools
40% rate Google Search as top three
40% use Twitter for marketing
Top three – Social, Search and Email
During 2010, print dropped 33%, Yellow pages down 18% and direct mail decreased 26%
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How Does Social Media Fit Into Media Fit Into My Overall M k ti Marketing Strategy?gy
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F b k T itt Y T b t Facebook, Twitter, YouTube are not strategies…they are media channels
Consistent Message
Blogs tie into Social Media and WebSite
Audience – 55+ uses Social Media differently than 30-45
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SEO Always changing –changing ongoing strategy
Relevance & A h iAuthority
Quality In-Bound Leads
Google and Bing include social media resultsmedia results
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Staff – Time : Will you commit to it consistently?
Incorporate Video, Photos, “Fun”
How Best Does it Fit Your Brand? How Best Does it Fit Your Brand?
Incorporate it with “Compelling Offers”
Combine it with Email, Website Contests
Evaluate “Campaigns” instead of just “Channels”
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1. Growing Spaces – Manufacturer of Geodesic Growing Dome GreenhousesGeodesic Growing Dome Greenhouses
2 Tarryall River Ranch – Colorado 2. Tarryall River Ranch Colorado dude ranch in Central Colorado - Tourism
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Growing Domes® for homes, universities, schools, & companies
Two websites Two websites Dreamweaver WordPress Blog Facebook, Twitter You Tube Channel
PPC & F b k PPC & FacebookAds
SEO
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Launched Early 2010
200+ Comments
Connect with current customers
Provide a resource for gardening tips
New videos of projects
Special offers
Link back to Website, Facebook and Twitter
Long-Tail keywords, (i.e. greenhouse garden tank)
Increased content for SEO
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In 18 months, grew to 724+ “likes” Customers post photos Company gets feedback Special offers get posted Robust “Testimonials” Provides credibility Respond to “conflicts” Links back to website Photo Galleryy Sold 2 large domes
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•Developed Channel in•Developed Channel in mid-2010• 304+ Subscribers•9 053+ Channel Views9,053+ Channel Views•Garden Talk –gardening tips•Videos uploaded here pget added to blog and embed in website•188,856 upload views•Channel and Video comments
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Sales are up 66% in 2011 vs. 2010p CRM set up in 2010 to capture leads and
measure marketing resultsmeasure marketing results Google analytics installed to track visitors,
location bounce rate & morelocation, bounce rate & more Set up Targeted Landing Pages to increase
leads & Compare Advertising ROIleads & Compare Advertising ROI Leads up 300% over 2010
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Colorado dude ranch New WordPress CMS &
Blog August 2011 Trained Staff to update Trained Staff to update Marketing Plan Facebook, Twitter,
YouTube Landing Pages/Forms
SEO G l 99% SEO – Google up 99% Visits up 33%
compared to 2010
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p
Internal to Site Facebook & Twitter
link to blog posts Use same articles for Use same articles for
Email newsletter Ranch Reviews Long-Tail Keywords
for blog articles Increased pages and Increased pages and
content
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Started in 2011 293 Likes 293 Likes Customers post photos Customer
Comments/Reviews Links to Blog articles
Sh I d t A ti l Share Industry Articles – DRA “liked” articles
Facebook traffic to website up 2000%!
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Started in Dec 2010 185 Channel Views 6,601 Upload Views Videos of Cabins Videos of Customer
Testimonials Post Videos Here
th E b d then Embed on Website
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Understand that marketing shifts require a NEW WAY OF THINKINGWAY OF THINKING
RESEARCH & LISTEN to your customers Remember new marketing is about attracting Remember new marketing is about attracting
clients through VALUABLE CONTENT & INTERACTIVITY
Discover Your Unique Message & remember BRANDING
Track EVERYTHING & Capture Leads
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