social media mountains to mole hills tweet at me: @davidapride
TRANSCRIPT
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Social MediaMountains to Mole Hills
Tweet at me: @DavidaPride
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30 Seconds About Me...
Chief Relationships Officer at Social Impressions
Been studying Social Media Marketing for over a decade and have coached or
consulted Social Media for:
Chipco Intl. Tri-State Steel
Windham Weaponry Portland Harbor Hotel
Maine Office of Tourism
I have two dogs, two cats, three chickens, and one wife.
Big Fan of Maine Baked Beans, Rescuing Animals, and Positive People
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Why Should You Care?
Facebook is home to over 1.3 billion users.
Twitter has 271 million active users
22% of the world uses a social network once a day.
70% of marketers have stated that Facebook or Twitter has lead to new customers.
Even if you don’t care, your competition still will.
Stats via: expandedramblings.com
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PocketGetPocket.com
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Check out My Pocket...
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They Will Talk
Reputology.com
CustomScoop.com
Monitoring your name?
Google Alerts
Via your CMS
Tweet questions at: @DavidaPride
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What Not To Do
Respond in all CAPS
Call Names
React Quickly with Emotions
Buy Fake Reviews
Tweet questions at: @DavidaPride
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Do…
Tweet along: @DavidaPride
- Respond (In most cases)- Offer to Take the Conversation
Offline- Offer a Solution
- Prepare a Unified Response to Major Issues
- If the Problem Is Solved Ask the Reviewer to Update the Review
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Well Done.
Tweet along: @DavidaPride
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Facebook Pages, App
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No more excuses...
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Be Visually AppealingLike this baby seal
Tweet your seal pictures to: @DavidaPride
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ReciteThis.com Canva.com
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My Favorite Measurement Tool
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My Favorite Measurement Tool
SproutSocial.com
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“Midway in my life’s journey I went astray...”
Dante, The Inferno
Quality vs. Quantity
Fake Likes
Fake Fans
Fake Results
Fake Money...doesn’t buy much.
via: blog.zuberance.com
via theonlinerule.com
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Still scared?Relax and have fun. The value is that you are there taking part in something that you can no longer avoid. In fact, you are doing something you have always done.
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What It all Means To You...
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Let’s Connect
207.415.7712
Socialimpressions.net
@DavidaPride