social media, seo, and offline ads: the attribution management forum 2.0

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©2009 Third Door Media, Inc. Attribution Management Forum 2.0 Adam Goldberg, ClearSaleing Thursday, January 29, 2009 1 PM EST ClearSaleing Confidential

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The Attribution Management Forum 2.0, which took place on January 29, 2009, was the second installment in the Forum series. As in the first Forum, audience members were presented with Purchase Paths and then given the opportunity to interactively vote on what they believed to be the best attribution rule.Topics in the second Forum were based on user generated content and feedback from the first Forum. Some of the discussions included: time sensitive attribution, product sensitive attribution, and search/display interaction.This is the second video/presentation in the 2.0 series and covers Banners Impressions and Clicks. For more information, please visit http://www.AttributionManagement.com and check the site for in-depth analysis of the results and registration for the Attribution Management Forum 3.0, which will take place in Spring 2009

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Page 1: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Attribution Management Forum 2.0

Adam Goldberg, ClearSaleing

Thursday, January 29, 2009

1 PM EST

ClearSaleing Confidential

Page 2: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

www.clearsaleing.com

ClearSaleing Confidential

Page 3: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Mechanics of the survey

1. Present a Purchase Path™

1. Example: Search -> Search -> Search = Sale

2. Example: Banner Impression -> Search =Sale

1. Present 2-4 Attribution Rules Based on the Purchase Path™

2. Audience Votes on the Best Rule

3. Results Shared

4. Repeat

ClearSaleing Confidential

Page 4: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Attribution Management Forum 2.0 Results Key

PP: Purchase Path

AM: Attribution Management

Titles with (*) are audience suggested Purchase Path’s that were submitted after the first Forum

The results based on experience depended on the poll pre-screening questions and whether or not the audience member is currently performing Attribution Management or tracking Purchase Path’s

ClearSaleing Confidential

Page 5: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Catalog/Direct Mail with a Branded Search*

Finish Line

Received within 7 days of online purchase.

$

ClearSaleing Confidential

Page 6: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Should catalog/direct mail get credit when used with search?

Catalog Branded Search Sale

50% 50%

Catalog Branded Search Sale

100% 0%

AA

BB

Catalog Branded Search Sale

0% 100%

Catalog Branded Search Sale

X% Y%

CC

DD

ClearSaleing Confidential

Page 7: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Results from AMF 2.0: Should catalog/direct mail get credit when used with search?

Sorted by experience level

AM and Purchase Path ExperienceD

2.78%

B72.22%

C11.11%

A13.89%

A

B

C

D

No AM and Purchase Path ExperienceD

5.26%

B63.16%

C15.79%

A15.79%

A

B

C

D

A - 50%, 50% 

B - X%, Y%

C - 100%, 0%

D - 0%, 100%

All Results

D3.64%

B69.08%

C12.73%

A14.55%

A

B

C

D

ClearSaleing Confidential

Page 8: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

All Results

D3.64%

B69.08%

C12.73%

A14.55%

A

B

C

D

AgencyD0.00%

B65.39%

C15.38%

A19.23%

A

B

C

D

B2BD

14.29%

B78.57%

C0.00%

A7.14%

A

B

C

D

B2CD0.00%

B66.67%

C20.00%

A13.33%

A

B

C

D

Results from AMF 2.0: Should catalog/direct mail get credit when used with search? Sorted by business type

ClearSaleing Confidential

Page 9: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Search with SEO*

Running Shoes

Woman’s Nike Shox

Finish Line

Nike Shox Turbo VII

$ClearSaleing Confidential

Page 10: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Should SEO be credited when used with search?

Search SEO Search SEO Sale

25% 25% 25% 25%

Search SEO Search SEO Sale

50% 0% 50% 0%

Search SEO Search SEO Sale

33.33% 33.33% 33.33% 0%

AA

BB

CC

ClearSaleing Confidential

Page 11: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Results from AMF 2.0: Should SEO be credited when used with search?

Sorted by business type

All Results

B0.00%

C44.64%

A55.36%

A

B

C

Agency

B0.00%

C48.15%

A51.85%

A

B

C

B2B

B0.00%

C38.46%

A61.54%

A

B

C

B2C

B0.00%

C43.75%

A56.25%

A

B

C

ClearSaleing Confidential

Page 12: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Woman’s Nike Shox

Twitter and a Paid Search

Bought before midnight and saved 20%

ClearSaleing Confidential

Bought before midnight and saved 20%

Page 13: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

9. Does Twitter deserve credit?

Twitter Search Sale

100% 0%BB

Twitter Search Sale

50% 50%AA

Twitter Search Sale

0% 100%CC

ClearSaleing Confidential

Page 14: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Results from AMF 2.0: Twitter and Paid search, does Twitter deserve credit?

Sorted by experience levelNo AM and Purchase Path

Experience

B22.73%

C0.00%

A77.27%

A

B

C

All Results

B24.53%

C3.77%

A71.70%

A

B

C

A - 50%, 50% 

B - 100%, 0%

C - 0%, 100%

ClearSaleing Confidential

AM and Purchase Path Experience

B25.81%

C6.45%

A67.74%

A

B

C

Page 15: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Poll 9 Results from AMF 2.0: Twitter and Paid search, does Twitter deserve credit?

Sorted by business type

All Results

B24.53%

C3.77%

A71.70%

A

B

C

Agency

B20.00%

C8.00%

A72.00%

A

B

C

B2B

B35.71%

C0.00%

A64.29%

A

B

C

B2C

A78.57%

C0.00%

B21.43%

A

B

C

ClearSaleing Confidential

Page 16: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Twitter and the address bar

ClearSaleing Confidential

Page 17: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

10. Does Twitter deserve credit?

Twitter Address Bar Sale

50% 50%

BBTwitter Address Bar Sale

100% 0%

AA

Twitter Address Bar Sale

0% 100%CC

ClearSaleing Confidential

Page 18: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Results from AMF 2.0: Twitter and Address bar, does Twitter deserve credit?

Sorted by experience level

AM and Purchase Path Experience

B66.66%

C6.67%

A26.67%

A

B

C

No AM and Purchase Path Experience

B66.67%

C4.76%

A28.57%

A

B

C

A - 50%, 50% 

B - 100%, 0%

C - 0%, 100%

All Results

B66.67%

C5.88%

A27.45%

A

B

C

ClearSaleing Confidential

Page 19: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Results from AMF 2.0: Twitter and Address bar, does Twitter deserve credit?

Sorted by business type

All Results

B66.67%

C5.88%

A27.45%

A

B

C

Agency

B50.00%

C7.69%

A42.31%

A

B

C

B2B

B75.00%

C8.33%

A16.67%

A

B

C

B2C

B75.00%

C0.00%

A25.00%

A

B

C

ClearSaleing Confidential

Page 20: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

www.attributionmanagement.com

Become a fan : ClearSaleing

Watch more videos : ClearSaleingInc

Follow the tweets : ClearSaleing

On-Demand version of the Attribution Management Forum 2.0 is available atwww. Searchmarketingnow.com/on-demand.com

ClearSaleing Confidential

Page 21: Social Media, SEO, and Offline Ads: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

www.clearsaleing.com

ClearSaleing Confidential