social media - shock and awe - nc3c conference 3-30-2011

58
Slide 1 of…this might take a while :-) Lee Yount, Jr. Programmer Analyst Catawba County Government NC3C Conference March, 30, 2011

Upload: lee-yount

Post on 14-Dec-2014

1.086 views

Category:

Technology


0 download

DESCRIPTION

Presentation from the NC3C Conference in Fayetteville, NC on 3-30-2011.

TRANSCRIPT

Page 1: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Slide 1 of…this might take a while :-)

Lee Yount, Jr.Programmer AnalystCatawba County GovernmentNC3C ConferenceMarch, 30, 2011

Page 2: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 3: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Today’s Topics

• “The Big 4”• Informing vs. Interacting • Future Trends

Page 4: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Objective: Create a Team with no more than 5 People

and no less than 3 people

Time Out!

Time: 57sec

Page 5: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Objective: Name Your TeamTime: 30 sec.

Time Out!

Page 6: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 7: Social Media - Shock and Awe - NC3C Conference 3-30-2011

>500 Million Active Users

~130 Friends/User>200 Million Active Users on Mobile Device

Average User creates 90 pieces of content per month

Page 8: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Since 2008

2,300+ Fans/Likes

NewsJob Openings

Emergency InformationTwitter/YouTube/Flickr Integration

Events

Parks & Library Pages

Page 9: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Objective: 5 Items to Post on Organization’s

Facebook Page

Time Out!

Time: 5 min

Page 10: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 11: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 12: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Since October 2008

485+ Followers

25+ Lists 950+ Tweets

@catawbacounty

News/Jobs/Events/etc.

Page 13: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Since April 2009

535+ Followers

29+ Lists689+ Tweets

@catcoem

Preparedness/Emergency Info.

Page 14: Social Media - Shock and Awe - NC3C Conference 3-30-2011

http://www.facebook.com/twitter

Page 15: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Examples of Relevant Tweets

http://stevelundeberg.mvourtown.com/files/2010/03/fonzie.jpg

Page 16: Social Media - Shock and Awe - NC3C Conference 3-30-2011

http://www.aksysgames.com

Example of not-so-relevant

Tweet

Page 17: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Objective: 3 Tweets with hashtag #nc3c

Time Out!

Time: 5 minRemember your max number of 140 characters

Page 18: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Management Tools

Page 19: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Hootsuite

Page 20: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 21: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Since January 2009

85,000+ Views

26 Sets3,298 Photos

News/Events/etc.

Page 22: Social Media - Shock and Awe - NC3C Conference 3-30-2011

SETS

MAP

UPLOADING

[email protected]

www.catawbacountync.gov/uploadphoto.asp

SHARING

Page 23: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 24: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 25: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 26: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 27: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Objective: 2 Titles of Sets

What would be in those sets?

Time Out!

Time: 2 min

Page 28: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 29: Social Media - Shock and Awe - NC3C Conference 3-30-2011

13,147 Views

78 Videos30 Subscribers

Since May 2009

Page 30: Social Media - Shock and Awe - NC3C Conference 3-30-2011

BRANDED CHANNEL

SHORT AND TO THE POINT

PRIVATE VS. PUBLIC

Page 31: Social Media - Shock and Awe - NC3C Conference 3-30-2011

YouTube Branded Channel Request for Government

Name of GovernmentWebsite URLYouTube UsernameAccount Email Address Channel Plans

[email protected]

Page 32: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Objective: 2 Video Ideas

Time Out!

Time: 2 min

Page 33: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 34: Social Media - Shock and Awe - NC3C Conference 3-30-2011

What is Foursquare?

Page 35: Social Media - Shock and Awe - NC3C Conference 3-30-2011

How to get started?

Page 36: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 37: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Check in at the places you visit

Page 38: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Find a TipLeave a Tip

Page 39: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 40: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Objective: 2 Tips for venues in your area

Time Out!

Time: 2 min

Page 41: Social Media - Shock and Awe - NC3C Conference 3-30-2011

vs.Public Information

Public Interaction

Page 42: Social Media - Shock and Awe - NC3C Conference 3-30-2011

vs.Public Information

Public Interaction

What is the difference?

Why is it important?

Time and Place for both?

Page 43: Social Media - Shock and Awe - NC3C Conference 3-30-2011

vs.Public Information

Public Interaction

Objective: 2 Informative Messages

2 Messages that invoke Interaction

Time Out!

Time: 5:27 min.

Page 44: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Future Trends - Mobile

Page 45: Social Media - Shock and Awe - NC3C Conference 3-30-2011

QuickResponseCodes

Page 46: Social Media - Shock and Awe - NC3C Conference 3-30-2011

http://mashable.com/2010/07/13/calvin-klein-qr-code-billboard/

http://mashable.com/2010/06/10/internet-week-qr-codes/

Quick Response Codeall the cool kids say:

QR CodeOr

QRC

Page 47: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 48: Social Media - Shock and Awe - NC3C Conference 3-30-2011

How can QR Codes be used?

http://ecocomplex-biodiesel.blogspot.com/

http://www.catawbacountync.gov/depts/u&e/ecocomplex.asp Flickr: By Lee Yount

Page 49: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 50: Social Media - Shock and Awe - NC3C Conference 3-30-2011
Page 51: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Where have you seen Quick Response Codes?

Page 52: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Objective: 3 Places you could use a QRC

What would be behind the QRC?

Time Out!

Time: 3 min

Page 53: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Is your content answering the…

who whatwhen

whyhow

where

Page 54: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Have an official voice

http://the-universality-of-cheese.blogspot.com/

Page 55: Social Media - Shock and Awe - NC3C Conference 3-30-2011

http://andersonreunion09.files.wordpress.com/2008/11/megaphone.jpg

…or others will have one for you.

Page 56: Social Media - Shock and Awe - NC3C Conference 3-30-2011

People are looking for thecorrect information quickly…Are you meeting the need?

http://fc02.deviantart.net/fs22/f/2007/330/3/7/waiting_for_the_subway_by_fabiK.jpg

Page 57: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Thank You.

Page 58: Social Media - Shock and Awe - NC3C Conference 3-30-2011

Lee Yount, Jr.Catawba County [email protected]://www.facebook.com/leeyounthttp://www.twitter.com/leeyounthttp://www.leeyount.com