social media storytelling: an overview of tactics and techniques
TRANSCRIPT
Stephanie Cude | Digital Content Manager
HowtoTellYourPort’sStorybyUsingSocialMedia:Whatarethelatesttrendsandtechniquesformanagingyoursocialmediapresence?
PartOneAnoverviewofcurrentsocialmediatrends,techniques,andmanagement
StorytellingonSocial
• 2-waycommunication
• Digitalisversatile
• ROIvs.KeyPerformanceIndicators(KPIs)
• Transparency/Accountability
ManagingPresence
qEditorialcalendarqAdgoalsthatservebusinessobjectivesqKeepitfreshqForgetdesktoprightrailqAdoptnewfeaturespromptlyqUrchintrackingmodule(UTM)codesqBewaryoffocusingtoomuchonreach
Source:Hootsuite
EditorialCalendarExample
MetricsPreview
AdGoals UTMCodes
TrackingwithUTMCodesAquisition >Campaigns>AllCampaigns
GoogleAnalytics
AudienceBreakdown
• Facebook• 82%adults18-29• 79%adults30-49• 77%ofonlinewomen• 66%ofonlinemen
• Twitter• 32%adults18-29• 29%adults30-49• 21%ofonlinewomen• 25%ofonlinemen
• Instagram• 55%adults18-29• 28%adults30-49• 31%ofonlinewomen• 24%ofonlinemen
PartTwoApplicationof trends and techniques
TellingOurPort’sStory
GoalsandChallenges
Misconceptions
CommunityConnectivity
EconomicRelevance
EnvironmentalImpact
MobileAudience
Swift Scrolling
Shorter:TimeonScreen&ScreenSize
Strategies&Tactics
• Cultivatelocalpartnerships
• AdminSummerMovieSeriesonCCRITFB
• Buildcampaignwebsite
• Trafficflow:
• Changecreativeatleasteverytwoweeks
SocialPMOPWebsite
PortWebsite
Results
• 1,001% increaseinpagelikesduringcampaign
• 2,589 averagemonthlywebsitesessionsforpeoplemoveourport.com duringcampaign
Results
13% increaseinmonthlywebtrafficforportofcc.com,yearoverlast
2,862% increaseinpeopletalkingaboutPortCorpusChristionFacebook,yearoverlast
Hashtagadoptionthroughoutcommunity
HashtagAdoption
PartThreeSocial media trends, tactics, and strategies to consider
Applications– MovingForward
• Video• Optimizeforsilentviewingonmobileforauto-play• HostonbrandedYouTubechannel
• Snapchat• For$5/daygetacustomgeofilter foryourevent• Earlyphase,stillironingout
• Instagram• Cross-promotionthroughFacebookAdsManager• Carouselads
ApplicationsMovingForward
• Facebook• Canvas• Customaudiences• Newvideoinsights
• Motioninimages
• Twittercharacterlimit
THANKYOU!STEPHANIECUDE|[email protected]