social media strategy
TRANSCRIPT
Eddie Datz – Actor
2/19/17Edward Datz
#DatzRight
#DATZ THE TABLE OF CONTENTS
• Cover Page • Table of Contents• Executive Summary• Social Media Audit Social Media Objectives• Online Brand Persona and Voice• Strategies and Tools• Timing and Key Dates• Social Media Roles and Responsibilities • Social Media Policy• Critical Response Plan • Measurement and Reporting Results
#DATZ THE EXECUTIVE SUMMARY
• As of 2/19/17, I really only feel comfortable on Facebook and Instagram. My major social media priorities for 2017 are to yield more consistently high engagements on all of my posts, and to become accumulated with and grow my followings on the rest of the major social networks, including but not limited to: Twitter, Snapchat, Pinterest, YouTube, Google+, and Medium.
• Strategy=• 1. Put out well-developed, visual content on every network at least once a
week.• 2. Analyze what works and what doesn’t for each network and plan future
content accordingly.
#DATZ THE SOCIAL MEDIA AUDIT
While I have the biggest quantitative following on my Facebook Page, I have the most qualitative and loyal following on Instagram. I am still getting started on Twitter and clearly need to up my game on that.
Social Media Assessment Date: 2/1/17
Social Network URL Follower Count
Average Weekly Activity Average Engagement Rate
Facebookfacebook.com/datzeddie/ 12377 posts/week 191 People Engaged. 16%
https://www.instagram.com/datzeddie/ 677.5 posts/week
119 Likes/Photo, 2.8 Comments/Photo. 19.1 %
Twitterhttps://twitter.com/datz_eddie 207 Tweets/Week
2 Likes, 1 Retweet/Tweet. 10%
EVEN MORE SOCIAL MEDIA AUDIT? #DATZRIGHT
Website Traffic Sources Assessment Date: 2/1/17
Source Volume% of Overall Traffic Conversion Rate
Facebook 95 Page Views 16% 8%
Instagram6513 Likes, 210 Comments Total 19.10% 16%
Twitter 49 Tweets, 74 Likes 3% 1.50%
Again, I can see that I am most efficient on Instagram. I want my Facebook to be my main traffic driver, so I would like it to eventually surpass Instagram.
EVEN MORE SOCIAL MEDIA AUDIT? #DATZRIGHT
Age Distribution Gender Distribution
Primary Social Network
Secondary Social Network Primary Need
Secondary Need
75% 14-25 54% Male 60% Instagram 78% FacebookStudent Organization Groups
Friends/Family Interactions
20% 26-40 45% Female 34% Facebook 15% Twitter
4% 41-60 5% Twitter 6% Instagram 1% 60+ 1% Other 1% Other
It seems like my demographic is mostly my friends/fellow students/co-workers, which are teens/young adults. I definitely am trying to pander to all age groups but I feel most comfortable with this age group. I’m glad my genders are almost even, because I wanted to be an actor beloved by everyone. While most of my users go to Instagram first, I still want to increase traffic on my Facebook Page because I think that panders more to all demographics, whereas Instagram just happens to reach my current main demographic but not my goal objective (every demographic). Like me, most of my users are on social media either because they have to for their clubs or want to for their friends/family.
EVEN MORE SOCIAL MEDIA AUDIT? #DATZRIGHT
Competitor Assessment: Date: 2/1/17
Competitor Name
Social Media Profile Strengths Weaknesses
Amanda Young - Actress
Facebook. 426 Likes
Relevant pictures/posts about her life/career
Still seems to be in it's beginning stages and doesn't have much content right now.
LeBron James
Instagram. 28.2 Million Followers
Shares posts about his community work, family, and accomplishments. This encourages audience loyalty.
Sometimes his posts seem pretentious. As someone who wants to be on his level in my respective field, I need to remember to stay humble and grounded.
Ansel Elgort
Instagram. 7.3 Million Followers
Posts have variety and are pleasing to the eye! As we know, visual is key.
Posts a lot of pics with a girl, which is a turnoff for young teenage girl fans.
A fellow student actor, Amanda, is closer to my level right now. LeBron is obviously the King of social media. Ansel is a famous actor, so closer to where I want to be. They all seem to have in common that they post pics of family, which everyone can relate to and enjoy. When their posts start to get a bit self-indulgent, their audiences lose interest. As we learned-don’t think about what you want, think about what the audience wants!
SOCIAL MEDIA OBJECTIVES? #DATZRIGHT
• As an aspiring Actor, my career goal is to be a well-known celebrity that directors/producers are willing to trust because of name-recognition. • As the Social Media Manager of the brand called Me, my main Objective is to increase my following to the point where I can feasibly use my online following as another reason for directors to hire me (more followers=greater reach=greater potential show/movie tickets sold).
EVEN MORE SOCIAL MEDIA OBJECTIVES? #DATZRIGHT
• Qualitative KPIs:• KPIs
• Page Likes/Follows/Subscriptions on Facebook, Instagram, Twitter, LinkedIn, Medium, YouTube, Pinterest, and Google+
• Engagement on specific posts through Likes, Comments, Shares, Retweets on the above mentioned networks.
• Overall tone of audience’s responses• Use of Emoticons
• Quantitative KPIs:• Reach 1000 Instagram Followers by 12/31/17• Reach 1500 Facebook Page Likes by 12/31/17• Reach 200 Twitter Followers by 12/31/17• Reach consistent Klout Score of 75 by 12/31/17
Key Messages:• (Insert any
Datz pun here)
• #DatzTheWay
ONLINE BRAND PERSONA AND VOICE? #DATZRIGHT
Adjectives that describe my brand:•Entertaining•Funny•Fun•Passionate
When Interacting with my audiences I will be:• Knowledgeable • Relatable• Reliable• Grounded
STRATEGIES AND TOOLS? #DATZRIGHT
• Paid: N/A (I do not have any expendable money to spend in this coming year). However, when the day comes that I can afford to spend money on social media, I will utilize Facebook’s paid targeted advertisements first. When I see how I like that, I will then move on to other networks.
• Earned: I plan on doing interviews and posting insights from audience members, fellow actors, and facutly at UF in order to spread my following.
• Owned: Create mixture of pictures, videos, posts, discussion-starters, and curated content. Started the hashtag “#throwbackthespian” instead of ”#throwbackthrusday” where I can post theatre-related throwbacks.
• Tools:• Hootsuite-Post Calendar/Scheduling• Buffer-Post Calendar/Scheduling (for networks that I don’t use on Hootsuite)• Canva-Photo Editing/Graphic Design• Followers+-Monitor/Analyze Instagram Followers/Posts• PhotoGrid-Photo Collages
#DATZ MY SCREENSHOTS OF CANVA AND HOOTSUITE
TIMING AND KEY DATES? #DATZRIGHT
• Valentine’s Day-Start Discussion about Favorite Romantic Comedy• Halloween-Favorite Horror Movie/Shows• November/December-Holiday Movies/Shows• Award Shows Predictions:
• Oscars• Emmys• Tonys• Golden Globes
• MLK Day-Discuss Fences Play/other African American Art Pieces• Holocaust Remembrance Day-Holocaust movies every person should watch• President’s Day-Favorite Political shows/Movies• July 4th-Favorite Patriotic Film/Show• Veteren’s Day-Favorite War Movies/Shows every person should watch• New Year’s-Favorite Movies of current year and what movies looking forward to most next year
Key Holidays
EVEN MORE TIMING AND KEY DATES? #DATZRIGHT
•Key Events:•Upcoming Shows• Student Films
• Target Demographic: Ages 15-60.• Ideal Timing for Target Demographic: Around 4pm.
SOCIAL MEDIA ROLES AND RESPONSIBILITIES?
#DATZRIGHT• Like paid advertisements, I do not have the money to afford to pay
someone else to take part in my social media. • Therefore, I will have the sole responsibility to develop, schedule, and
publish the best content that I can.• I will start by making an editorial calendar. I will start broad and get more
narrow: Year, Month, Week, Day, Hour.• I will continue to put myself out there offline and have share-worthy
experiences. This will help me get the most out of life and give me great, natural content for all of my networks.
#DATZ THE SOCIAL MEDIA POLICY
• I have to be extra careful on social media, because my brand is ME. If someone messes up behind a computer screen working for a big company, no one will ever know from the audience who messed up. However, if I post or comment something unflattering, inaccurate, or inappropriate, everyone will know I am solely to blame.
EVEN MORE SOCIAL MEDIA POLICY? #DATZRIGHT
• When interacting with audience, I will be:• Accurate• Inspiring • Kind• Reassuring• Encouraging of dialogue• Open to all ideas• Open to all people regardless of race, ethnicity, religion, political party, or sexual orientation.• Promotional about fellow actors
• I will avoid:• Curse Words• Negative thoughts about actors or people/aspects of entertainment• Posting things that would be more appropriate on my personal, private Facebook Profile.
#DATZ THE CRITICAL RESPONSE PLAN
• Scenario 1: One or multiple accounts get hacked and something is posted without my authorization.
• Action Steps: • 1. Change Email/Password• 2. Report Hack to the network• 3. Report Hack to the police.• 4. Make sure account is secure before proceeding with message.
• Pre-Approved Message:• “Unfortunately, it appears some people have too much time on their hands. I was
recently hacked on this {and other} account(s). I have reported this to {insert network here} and the police, so the situation should be secure and under control. If you received or continue to receive any kind of interaction from me that is inappropriate in any way, I give my sincerest apologies and ask that you tell me exactly when and what was said. Thank you, and I hope this will not happen again. #DatzRight”
EVEN MORE CRITICAL RESPONSE PLANS? #DATZRIGHT
• Scenario 2: I post something that unintentionally offends a majority of audience members.• Action Steps:
• 1. Get general idea of how many people are offended• 2. Get general idea of demographics of offended persons.• 3. Decide whether the post was worth posting and if it is worth keeping, despite its controversy.• 4. Delete Post• 5. Apologize to all audience with emphasis on offended persons.
• Pre-Approved Message:• Recently I posted something regarding {insert topic here}. With the much-appreciated
feedback from my audience, I realize the post was in bad taste, so I deleted it. I apologize for the offense and will be more careful about what I post. I thoroughly regret posting it. I showed a rare moment of immaturity and insensitivity, while I usually pride myself on being a very mature, sensitive person. I realize when I make a mistake, and I own up to it and learn from it. I appreciate all your concern, and I assure you it will not happen again.
MEASUREMENT AND REPORTING RESULTS? #DATZRIGHT
•Quantitative KPIs:•Facebook Likes• Instagram Likes/Follows•Twitter Likes/Retweets/Follows
•Qualitative KPIs:•Feedback from Audience•Word-of-mouth reported referrals
EVEN MORE MEASUREMENT AND REPORTING RESULTS?
#DATZRIGHTSocial Network Data Date 2/19/17
Social Network URL Follower Count Average Weekly Activity Average Engagement RateFacebook facebook.com/datzeddie/ 11947 posts/week 191 People Engaged. 16%
Instagramhttps://www.instagram.com/datzeddie/ 737.5 posts/week
119 Likes/Photo, 2.8 Comments/Photo. 19.1 %
Twitter https://twitter.com/datz_eddie 207 Tweets/Week 2 Likes, 1 Retweet/Tweet. 10%
Website Traffic Data Date:Source Volume % of Overall Traffic Conversion RateFacebook 95 Page Views 16% 8%
Instagram6513 Likes, 210 Comments Total 19.10% 16%
Twitter 49 Tweets, 74 Likes 3% 1.50%
After about 18 days of trying to grow my following, I seem to have lost Likes on Facebook. However, by reaching out and following people first (something I used to never do), my gamble with Instagram paid off because most of the people I followed decided to follow me back, upping my followers amount while still allowing me to have more followers than following. Twitter stayed the same because I had no new amount of activity.
#DATZ ALL FOLKS!