social media strategy - listen to engage (module 1)

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Advanced Social Media Strategies| University of Memphis | Eric Brey , Ph.D.

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Module two presentation for the Advanced Social Media Strategies course taught at the University of Memphis. To learn more visit: ProfessorBrey.com

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Page 1: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

Page 2: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Page 3: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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What approaches or styles are available to effectively blog?

Page 4: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Top tips to help you complete your blog?

Page 5: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Marinating a great idea to blog?

Page 6: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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The Bull#@*^ Flag

Page 7: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Page 8: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Page 9: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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MODULE 1: LISTEN TO ENGAGEKeys to the Conversation Economy

Page 10: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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The Meaning

Page 11: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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The Meaning

Page 12: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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The Meaning

Page 13: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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The Meaning

Page 14: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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It’s A Process – Not An Event

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Page 15: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Page 16: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Page 17: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Reference: Alexa 500, 08 Sept 2011

Page 18: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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VS.

Page 19: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Page 20: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Get in on every social network

Page 21: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Social Media doesn’t work!

Page 22: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Anyone can succeed at free social media

Page 23: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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The Ronco Rotiserrie…set it and forget it!

Page 24: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Social Media will replace _________________

Page 25: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Social media can’t be measured!

Page 26: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Views + Fans + Likes ≠ Sales

Page 27: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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• Listen• Respond• Give• Be honest• Like your followers• Currency

• Be a robot• Sell. Sell. Sell.• SPAM• Abandonment• Social media without

content!!!!

YES

NO

Page 28: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Page 29: Social Media Strategy - Listen to Engage (Module 1)

A d v a n c e d S o c i a l M e d i a S t r a t e g i e s | U n i v e r s i t y o f M e m p h i s | E r i c B r e y , P h . D .

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Next WeekItem Task

1. Watch the Module 2 – The Social Age video provided at professorbrey.com on social commerce

2. Read Groundswell: Chapter 13. Read Groundswell: Chapter 34. Read through the links that have been provided on the new realities of the social media age within business. Keep this

information in mind as you move forward in completing the weekly assignments.

5. Social media is quickly becoming a very important, and visually referenced, medium in the world of business, journalism, communications and just about every other field where communication is a component. That being said, identify the best visualization (chart, graph, pictograph) that shows the complexities and/or interrelationships that social media can impact. Once you have found this visualization, direct message/mention me @professorbrey a copy of the image or the link to that image with a short description.

6. Further establish your online presence by creating your Gravatar within Wordpress (adds pictures to everything that you do) along with signing up for a Delicious account (to show people what your favorite websites are). Within Delicious, make your Wordpress homepage your first bookmarked website.

7. To continually build upon your online presence, you will need to link several applications to increase the quality of content displayed on your Wordpress page. Using the Widgets feature, you will need to include a personal image (using the Gravatar feature), your Twitter feed, blog archives, recent posts and your Delicious bookmarks. When you post these on your page, use both the side and bottom margins to place the related information where you feel is most appropriate.

8. Clean up all of your professional social media accounts and fill in all related information. That means, making sure that all available form fields are completed and all professionalism attributes are taken into consideration. Remember, in many instances this information will introduce the world to you so it is important that it truly represents who you are (hint: you wouldn’t put the same thing that I would, so be yourself but be professional). This will include Facebook, Twitter, Wordpress Gravatar, Delicious, Facebook, YouTube and Slideshare.

9. Once you have completed all information within this various sites, send me an email with links directly to each of your sites.