social media @ the dag hammarskjöld library
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Social Media@ the Dag Hammarskjöld
LibraryUNCG Forum
20 March 2012
@UNLibrary
Dag Hammarskjöld Libraryhttp://www.facebook.com/UnitedNationsLibrary
Depository Librarieshttp://www.facebook.com/United.Nations.Depository.Libraries
UN Pulse the Library bloghttp://un-library.tumblr.com/
Videos – Screencasts – How tohttp://www.youtube.com/user/unreference
Presentationshttp://www.slideshare.net/UNDHLLIBRARY/
Why social media?How to be visible?
Why social media?
• What can social media give to the library?– Broader audience;– Better visibility & recognition for its work;– Tools to listen & interact with users.
• What can the library bring to social media?– Selection of documents & resources;– References to documented source of information;– Place to share about UN research related issues.
How to be visible?
Building on the Library traditional role
Taking advantage of the social media capabilities
Blogging & Alerting
• 2005 : UN Pulse– Just-released UN online information– Major reports– Flagship publications
• August 2011 : move to Tumblr– Security Council meetings with links to relevant
documents;– Interesting or historical queries.
Alerting: Flagship
Publications
Referencing UN Documents
Sharing Historical
Knowledge
Promoting the Library
resources
Getting Feedbacks
Alerting, Interacting & listening
• Started in February 2010– UN Pulse entries;– Selection of UN documents;– Selection of UN agencies research papers;– Selection of NGO or academic papers;– Links to library resources in relation to hot topics.
Alerting on UN documents
Alerting on Flagship
publication
Answering Questions
Alerting, Interacting & Networking
• Main account– UN Pulse entries;– Library training announcement.
• Depository Libraries– UN documentation collection;– Information on digitalization;– Training and research skills.
Sharing about Research skills
Networking
Getting Feedbacks
Sharing training material
Monitoring Social Media
Assessing Social Media
Assessing Social Media
Looking Ahead
• Challenges– Monitoring social media on a daily basis;– Interacting – getting more questions;– Sharing more on the Library’s achievements
• Digitalization;• Online training;• Online Research Guides.