social media to make a pio's job easier

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Social Media to Make Your Job Easier NIOA Training Conference Nashville, TN August 24, 2009 Ike Pigott

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Presentation delivered at the NIOA Training Conference, August 24, 2009 - Nashville.

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Page 1: Social Media To Make a PIO's Job Easier

Social Media toMake Your Job Easier

NIOA Training ConferenceNashville, TNAugust 24, 2009

Ike Pigott

Page 2: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job Easier

• What is “Social Media?”• What can it do?• How can I use it?• What is RSS? (and why should I care?)

• What are tags? (and why should I care?)

• Tying it all together - workflow

Page 3: Social Media To Make a PIO's Job Easier

I think I’ll go homeand do some Social Media!

I think I’ll go home and watch some Expanded Cable!

Social Media to Make Your Job EasierWhat is “Social Media?”

Page 4: Social Media To Make a PIO's Job Easier

A class of web services with specific attributes

Organization

People

Freedom

Technology

+

+

+

What is “Social Media?”

Social Media to Make Your Job Easier

Page 5: Social Media To Make a PIO's Job Easier

Social Media is “word of mouth” with two added dimensions

Space

T i m e

What is “Social Media?”

Social Media to Make Your Job Easier

Page 6: Social Media To Make a PIO's Job Easier

Dynamic for success…

once was what you knew

then was what you could find

now is what your network findshuman powered search

What is “Social Media?”

Social Media to Make Your Job Easier

Page 7: Social Media To Make a PIO's Job Easier

What is “Social Media?”

human powered search

Example: research

Social Media to Make Your Job Easier

Page 8: Social Media To Make a PIO's Job Easier

What is “Social Media?”

human powered search

Example: research

Social Media to Make Your Job Easier

Page 9: Social Media To Make a PIO's Job Easier

the conversations happen anyway

What is “Social Media?”

Social Media to Make Your Job Easier

Page 10: Social Media To Make a PIO's Job Easier

What can “Social Media” do?

Social Media to Make Your Job Easier

The PIO’s work is never done…

Page 11: Social Media To Make a PIO's Job Easier

What can “Social Media” do?

Social Media to Make Your Job Easier

…so add these tools to your toolbox.

Page 12: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job Easier

Evaluate the networks

What can “Social Media” do?

WhoWhyWhere

WhatWhenHow

How do people join? What are the attributes?What do they share?

Page 13: Social Media To Make a PIO's Job Easier

Types of use for “Social Media”

Social Media to Make Your Job Easier

BroadcastDiscussion

(resource)

MonitoringCuration/Aggregation

Page 14: Social Media To Make a PIO's Job Easier

Types of use for “Social Media”What is RSS?

Social Media to Make Your Job Easier

Users – DVR for the internetGeeks – WD-40 for informationPIOs – Tinkertoys for information management workflow

Page 15: Social Media To Make a PIO's Job Easier

ReallySimpleSyndication

What is RSS?

Social Media to Make Your Job Easier

RSS

Page 16: Social Media To Make a PIO's Job Easier

Tags?

Social Media to Make Your Job Easier

• Data descriptions• Work across platforms• Makes searches easy• Makes searches human

Page 17: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job EasierTying it all together

IncomingExternal

OutgoingExternal

IncomingInternal

OutgoingInternal

External

Internal

Page 18: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job EasierTying it all together

IncomingExternal

OutgoingExternal

IncomingInternal

OutgoingInternal

External

Internal

• Blog monitoring• News

monitoring• TAG monitoring

• Internal Blog• Talking Points

• Blog-powered newsroom

• Automated Twitter

• Talking Points• Talking Points

Page 19: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job EasierTying it all together

Look for “hooks”

“Export” sites

Wordpress

• Multimedia• Supports many RSS feeds

• Update via e-mail

Page 20: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job EasierTying it all together

Look for “hooks”

“Import” sites

Twitter

• A great catch-all

• Most robust• Update via any RSS feed

• twitterfeed.com

Page 21: Social Media To Make a PIO's Job Easier

Look for “hooks”

Some sites do it all!

http://posterous.com

Social Media to Make Your Job EasierTying it all together

[email protected]

[email protected]

[email protected]

Page 22: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job EasierTying it all together

OutgoingExternal

IncomingInternal

OutgoingInternal

External

Internal

IncomingExternal

Page 23: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job EasierTying it all together

WidgetsBlocks of code that republish an RSS feed

Update your main website on the fly

Page 24: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job EasierTying it all together

As long as we’re republishing information…• Choose the best of what others are writing and sharing…

• Publish it back out yourself

Page 25: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job Easier

• What is “Social Media?”• What can it do?• How can I use it?• What is RSS? (and why should I care?)

• What are tags? (and why should I care?)

• Tying it all together - workflow

Page 26: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job Easier

• Ike Pigott• Positive Position media consulting

• http://positiveposition.com• [email protected]• (205) 447-4468

Page 27: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job Easier

• Ike Pigott• Positive Position media consulting

• http://positiveposition.com• [email protected]• (205) 447-4468

Page 28: Social Media To Make a PIO's Job Easier

Social Media to Make Your Job Easier

• Ike Pigott• Positive Position media consulting

• http://positiveposition.com• [email protected]• (205) 447-4468