social media training: facebook & twitter

22
Social Media Class: Facebook & Twitter Wednesday, April 17, 2013

Post on 21-Oct-2014

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The Abbi Agency social media training presentation.

TRANSCRIPT

Page 1: Social Media Training: Facebook & Twitter

Social Media Class: Facebook & Twitter

Wednesday, April 17, 2013

Page 2: Social Media Training: Facebook & Twitter

Facebook Lecture

Page 3: Social Media Training: Facebook & Twitter

Pages & Profiles •  What’s the difference between a page & a profile?

Page 4: Social Media Training: Facebook & Twitter

Content •  Posting frequency •  Posting types

–  Photos –  Links –  Video –  Events –  Tagging –  Sharing

•  Dos & Don’ts •  Sharing Content

–  Friends –  Other pages –  Social networks

Page 5: Social Media Training: Facebook & Twitter

Tools •  Ads & promoted posts

Page 6: Social Media Training: Facebook & Twitter

Tools •  Custom apps

Page 7: Social Media Training: Facebook & Twitter

Tools •  Offers, events, polls

Page 8: Social Media Training: Facebook & Twitter

Admin •  Highlighting & pinning •  Analytics •  Adding Admins •  Admin settings

–  Admin panel –  Moderating –  Messages

•  Liking other pages

Page 9: Social Media Training: Facebook & Twitter

Design •  Cover photo •  Profile picture •  Tabs •  Rules, regulations

Page 10: Social Media Training: Facebook & Twitter

Facebook Q & A

Page 11: Social Media Training: Facebook & Twitter

Facebook Workshop

Page 12: Social Media Training: Facebook & Twitter

Take a break!

Page 13: Social Media Training: Facebook & Twitter

Twitter Lecture

Page 14: Social Media Training: Facebook & Twitter

What is Twitter? •  Why you should use it

Page 15: Social Media Training: Facebook & Twitter

How to set up a profile •  Choosing a twitter handle •  Profile

–  Photo –  Header –  Name, location, bio

•  Design –  Background –  Colors

Page 16: Social Media Training: Facebook & Twitter

Populating •  Where to find content •  How to post content

–  Hashtags –  Short Links –  @ replies –  ReTweeting –  DMs

Page 17: Social Media Training: Facebook & Twitter

How to gain followers •  Follow people •  Mention people •  Retweet other people’s tweets •  Share quality content

Page 18: Social Media Training: Facebook & Twitter

Examples •  Personality, humor •  Customer services •  Expert •  Chats •  Tips

Page 19: Social Media Training: Facebook & Twitter

Examples •  Southwest Airlines

Page 20: Social Media Training: Facebook & Twitter

Twitter Q & A

Page 21: Social Media Training: Facebook & Twitter

Twitter Workshop

Page 22: Social Media Training: Facebook & Twitter

Thank You!

@theabbiagency @connieaguilar @nicolerosedion

@tywhitaker