social media training public records, privacy and accountability
Post on 22-Dec-2015
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TRANSCRIPT
Social Media in the Public Sector
• Need to be aware of Information and Records Management Policies.
• Need to be aware of the Freedom of Information Act
• Content and postings for public sector organisations will be subject to the FOIA. Use prominently displayed disclaimers to inform users of this fact
Privacy and PostingSocial media accounts created and used by or on behalf
of public sector organisations should set all privacy settings to public. In general, comments should not be deleted although exceptions can be made for profane
or obscene comments
Configure settings in the profile to allow open access. Public sector organisation account holders should set
all privacy settings to public and not disable any public comment function
GuidelinesBlogging sites in particular allow the account holder to manage the
interaction on the site.
For instance, whether users will be allowed to comment, whether the comments will be moderated, whether the user must be
registered to comment, etc.
In general, comments should not be moderated because all points of view should be heard. The exception is that all profane or obscene
comments should be removed.
However, to limit spam comments it is perfectly acceptable to require some type of word verification as part of the commenting
process if the software allows it.
The following slides offer some suggestions on managing privacy settings
All blogging tools allow you to link audio and video
files already posted to the web. Some
let you embed multimedia files in a
post so that users can view or listen
without leaving your website
Embedding is usually done by using code provided by a third party tool (such as YouTube), so to do this you need to be
sure your tools allows you to include
JavaScript or other scripting software in
posts.
Advice, Tips and Tricks: Linking