social media unboxed ii best practices for kt in healthcare
DESCRIPTION
This was an invited presentation by RTNA in Alberta. This is another one on the topic of using wikis in health care education. The findings from the focus groups was included in this presentation, and the recommendations for best practice in introducing a wiki in health care education.TRANSCRIPT
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Social Media Unboxed II
Best Practices for KT in Healthcare.
ANITA HAMILTON UNIVERSITY OF ALBERTA
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Incorporating Wikis in health-care education
ANITA HAMILTON UNIVERSITY OF ALBERTA
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The Vision
To develop the skills of the next generation of health-care
practitioners to use online tools so they can develop and
disseminate excellent health care resources
ANITA HAMILTON UNIVERSITY OF ALBERTA
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The Approach
Invite instructors to incorporate a Wiki into existing group-work assignment
Inform students about the project aims & the role of Wikis in health care practice
Provide training and support
Invite students and instructors to participate in a learning-style survey and focus groups
ANITA HAMILTON UNIVERSITY OF ALBERTA
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Wiki: Means “Quick” in Hawaiian
•An interactive website
•Able to be built, edited and modified with no knowledge of programming or HTML
•Excellent for collaboration
•Easy to learn and use, making it accessible to everyone, not just the tech-savvy!
•They can be public, private or by invitation
http://www.commoncraft.com/archives/000644.html
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6
Physiotherapy Wiki
ANITA HAMILTON UNIVERSITY OF ALBERTA
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Storm clouds brewing
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Unraveling the Difficulties
ANITA HAMILTON UNIVERSITY OF ALBERTA
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Mid-way LessonsChange to another wiki program
Facilitators need to be flexible and creative
Facilitators need skills and support
Reduce other demands while adopting new
technology
A wiki is a journey… the process is as important as the
product
Don’t assume that people are tech-savvy based on ageANITA HAMILTON UNIVERSITY OF ALBERTA
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Phase Two of the Journey
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Speech Pathology Wiki
ANITA HAMILTON UNIVERSITY OF ALBERTA
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Occupational Therapy Wiki
ANITA HAMILTON UNIVERSITY OF ALBERTA
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Themes Technology
Educator
Trust
Work habits
New learning environment
ANITA HAMILTON UNIVERSITY OF ALBERTA
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“...we spent more time trying to format than we did with the actual content...” (Student)
ANITA HAMILTON UNIVERSITY OF ALBERTA
Theme 1Technology
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“...it had a really good amount of functions... to link to external sources... link to somebody else’s page... loading external pages... that was pretty cool stuff!” (Student) ANITA HAMILTON UNIVERSITY OF ALBERTA
Theme 1Technology
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“...I’ve found I have used the Wiki [again], we had to do a case history information and I used the Wiki to fill that in... it was easier than going through the textbook...” (Student)
ANITA HAMILTON UNIVERSITY OF ALBERTA
Theme 1Technology
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“... I don’t think they understood how much work it was going to be to learn about the assignment and learn about this [wiki] too.” (Student)
ANITA HAMILTON UNIVERSITY OF ALBERTA
Theme 2
Educator knowledge, flexibility & enthusiasm, curriculum design.
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“...we hoped they would use the technology to facilitate learning” (Instructor)
ANITA HAMILTON UNIVERSITY OF ALBERTA
Theme 2
Educator knowledge, flexibility & enthusiasm, curriculum design.
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“... she [educator] was perfectly willing to change the assignment a bit...” (Student)
ANITA HAMILTON UNIVERSITY OF ALBERTA
Theme 2
Educator knowledge, flexibility & enthusiasm, curriculum design.
“she got back to me right away, enthusiastic, detailed steps on how to do something or ‘come and see me’.” (Student)
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“I don’t know how the Wiki works really, but also with confidentiality...
...at an office only so many people have access... but on the internet?” (Student)
ANITA HAMILTON UNIVERSITY OF ALBERTA
Theme 3Trust –
information, group, & the
Wiki
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“... the biggest [concern] would be trust, as to who is actually putting the information on it.” (Student)
“...who had access and what their credentials were.” (Student) ANITA HAMILTON UNIVERSITY OF ALBERTA
Theme 3Trust –
information, group, & the
Wiki
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“We didn’t use the comments [tool] until the peer review process as we thought: ‘this is not our project, we don’t want to mess with it’.” (Student) ANITA HAMILTON UNIVERSITY OF ALBERTA
Theme 3Trust –
information, group, & the
Wiki
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“….she’s often over at the library, she prefers it. I think she could use the computer if she wanted to” (Student)
ANITA HAMILTON UNIVERSITY OF ALBERTA
Theme 4
Work habits – being
comfortable with working
online
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ANITA HAMILTON UNIVERSITY OF ALBERTA
“Something you can’t develop online is the friendship...” (Student)
“...you can’t fully understand someone if you don’t see them... gestures, facial expressions...” (Student)
Theme 4
Work habits – being
comfortable with working
online
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“...this was a really good opportunity... it forced us to use it...
...there was some pretty strong resistance...
...it was a good way to overcome... reluctance for certain people” (Student) ANITA HAMILTON UNIVERSITY OF ALBERTA
Theme 4
Work habits – being
comfortable with working
online
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“There was a peer review process, we’d check content, grammar, anything and then there was an additional page linked where we would put all the suggestions...” (Student)
ANITA HAMILTON UNIVERSITY OF ALBERTA
Theme 5
New learning environment
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ANITA HAMILTON UNIVERSITY OF ALBERTA
“…you could see what they had posted and you could say “I have to post this for my group”.” (Student)
“...lets [students] have a chance to look at each other’s work... pick up on good ideas...” (Instructor)
Theme 5
New learning environment
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ANITA HAMILTON UNIVERSITY OF ALBERTA
“...when we do the editing everyone can
see it... some may take it personally but it’s actually a
good learning experience too”
(Student)
Theme 5
New learning environment
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ANITA HAMILTON UNIVERSITY OF ALBERTA
“I might be able to critique someone’s
work more on a Wiki rather than being
face to face” (Student)
Theme 5
New learning environment
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ANITA HAMILTON UNIVERSITY OF ALBERTA
“when you access someone’s ideas in written form you’re accessing different skills of theirs... not their personality, but their written work, it’s quite different [from] to face to face” (Student)
Theme 5
New learning environment
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ANITA HAMILTON UNIVERSITY OF ALBERTA
“We’re capitalizing on everyone’s
strengths in the groups”
(Student)
Theme 5
New learning environment
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Achieving success when introducing a wiki
Educator/facilitator
Learners
Technology
ANITA HAMILTON UNIVERSITY OF ALBERTA
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Educator/Facilitator success
Positive attitude to online technology
Responsive online
Creative/flexible project design
Formative assessment
Think on feet
Share & receive technology tips ANITA HAMILTON UNIVERSITY OF ALBERTA
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Learner successBelieve that the technology
is useful, for now and future
See their capacity to collaborate is enhanced by the technology
Feel connected with the facilitator/educator
Given time to learn and adapt to the new technology
ANITA HAMILTON UNIVERSITY OF ALBERTA
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Technology successSophisticated yet
simple/intuitive
Available 24/7 (or close to that)
Suits project goals
Has a “sandbox” to play with the tools and to share tips
Appropriate support (IT)ANITA HAMILTON UNIVERSITY OF ALBERTA
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Diffusion of InnovationAn Idea
Embed wikis into group projects so students develop skills
Communication ChannelsFaculty, students and IT support about aims of project
TimeTo research appropriate tools, research the literature, adapt projects to online collaboration, teach online tools
Social SystemCollaborative, supportive (incl. $), problem-solving, flexible, creative
ANITA HAMILTON UNIVERSITY OF ALBERTA
(Rogers, 2003)
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Example of a Wiki in Practicehttp://homeforlife.pbworks.com/
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Example of a Wiki in Progress
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ReferencesKift, S. (2003). From bolting on to embedding: How do we progress the
seamlessness of online and in-class learning environments to enhance student learning outcomes? Paper presented at the OLT 2003 Excellence: making the connections. From https://olt.qut.edu.au/olt2003/Proceedings/OLT%20Conf%20Proceedings.pdf#page=161.
Potts, H. W. W. (2006). Is E-health progressing faster than E-health researchers? [Electronic Version]. Journal of Medical Internet Research, 8. Retrieved 1 May 2008 from http://www.jmir.org/2006/3/e24/.
Rogers, E. M. (2003). Diffusion of Innovations. (5th ed.). New York: Free Press.
Sun, P., Tsai, R. J., Finger, G., Chen, Y., & Yeh, D. (2008). What drives successful e-Learning? An empirical investigation of the critical factors influencing learner satisfaction. Computers & Education, 50, 1183-1202.
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