social punk 101

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This is the keynote presentation I gave to the students of the Masters class "Issues in Marketing Communication", at the IHECS (Haute Ecole Galilée). A bit more about the story: I had the honor to be contacted by Jean Pierre Ranschaert, teacher "Chef de Travaux" at the IHECS and blogger at LIVErtising], for this special assignment, last course before the end of the year evaluations. How is Social Media connected to reality? Is it all about technology, digital and web? What's that big thing about the web? Is it just a must do trend? Are brands listening? Do they simply... care? Should they, really? Are brands (who don't) the new Social Punks? A general overview and a few example cases - Please shoot questions and comments.

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  • SOCIALpunk101IMAGE by FUTUREANC

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    Luc Debaisieuxmindblob.typepad.com

    @mindblob

  • Hel

    ge Te

    nn

    - We

    Nee

    d Ch

    ange

  • thecontext has

    changedIMAGE by MUMBLES047 on FLICKR.COM

  • AS THE AIR AROUND OUR CITIZENS THICKENS WITH UNWANTED MESSAGES AND INTERRUPTIONS

    THE GOAL SHOULD NOT BE TO ADD TO THE UNWANTEDNESS BUT TO CREATE DELIBERATE AND APPRECIATED VALUE

    Helge Tenn - Context Marketing

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    OK, Im curious...

    whatsthat

    big thingon the web

    k?

  • information ?

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  • knowledge ?

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  • shopping ?

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  • entertainment ?

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  • probablybut theres somethingelse too !

    IMAGE by FUTUREANCIENT on FLICKR.COM

    BORING

    !

  • people !

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    (as active participants)

  • storiesstoriesstoriesstories

    IMAGE by RHINMAN on FLICKR.COM

  • conversationconversationconversationconversation

    IMAGE by G. BREMER on FLICKR.COM

  • 1.numero

    the age of conversation

    example

  • the Ag

    e of con

    versat

    ion

  • the Ag

    e of con

    versat

    ion

    DREW MCLELLAN

    GAVIN HEATON

  • the Ag

    e of con

    versat

    ion

    fromDROP to WAVE

  • the Ag

    e of con

    versat

    ion

    COMMUNITIESmatter

  • the Ag

    e of con

    versat

    ion

  • TALENTTALENTTALENTTALENT

    STREET ART IN MONS

    FAB FLICKR SET by yOuKfOu [Frdric Buchet]

  • 2.numero

    thethe delune monsters

    example

  • ARTin

    the

    maison delune (JWT Belgium Headquarters)

  • THE "DAILY MONSTER"by Stefan G. Bucher

    introducing...

  • THE DELUNE MONSTERSby Stefan G. Bucher

    becoming...

  • STEFAN G. BUCHER

    The ArtistThe Artist

    THE DELUNE MONSTERSby Stefan G. Bucher

    comes from Germany, lives in LA designer ex Art Director at Wieden+Kennedy blogger author of the "DAILY MONSTER"

  • THE DELUNE MONSTERSby Stefan G. Bucher

  • THE DELUNE MONSTERSby Stefan G. Bucher

    100 DAYS100 MONSTERSDRAWN THIS WAY

    http://www.youtube.com/watch?v=HmXY3Q-2JkM

  • THE DELUNE MONSTERSby Stefan G. Bucher

    http://www.vimeo.com/4923333

  • WITH THE RISE OF THE 2.0 WEB PLATFORMS, CONSUMER MOBILE

    EQUIPMENT AND SOCIAL MEDIA,

    PEOPLE NOW

    PUBLISH THEIR OWN

    CONTENTON INTERNET

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  • IMAGE by GUBATRON on FLICKR.COM

    PEOPLE ARE empowered

  • love itthey just and !g

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    Social Media is about soc

    iology and

    psychology more than tec

    hnology.

    BRIAN SOLIS - Principa

    l of FutureWorks

  • PUSH is not welco

    me

    AGENCY M

    ODELS ARE

    BROKEN

    Slideshare Th

    e Future of Ad

    vertising. WTF?

    DAVID ARM

    ANO [Senior

    Vice President

    - Edelman Digi

    tal]

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    (anymore)

  • need to

    learn

    newSKILLS

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    BRANDS

  • are

    youlistening, punk ?IMAGE by TIM

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  • do

    yousimply... care ?IMAGE by CAR

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  • 3.numero

    from listeningto caring...

    how can brands make it ?

    [live demo] : skype conference call with Gavin Heaton - Director of Social Media, SAP - co-Editor of the Age of Conversation

    skype

  • interac

    tions

    & engag

    ement

    David Armano - Social Media is Dead - Long Live Common Sense

  • 4.numero

    lets see howbrands arelistening...

    twitter

    [live demo] : using TweetDeck to get the Twitter pulse of a brand - conversations around brand - engagement of brand... or not

  • context mattersIM

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    y P

    OPA

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    !

    MERCADO CENTRAL DE VALENCIA - NOV 2009 - Real people, real context, real LIFE

  • WE ARE MOVING FROM MESSAGING TO SERVICES, FROM UNWANTEDNESS TO

    CREATING DELIBERATE VALUE

    lets think

    contextMARKETING

    Helge Tenn - Context Marketing

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  • BEING ACCESSIBLE WHEN AND HOW PRODUCTS ARE USED OR WHERE OUR COMPANY AND ITS VALUES ARE RELEVANT WILL BE OF VITAL IMPORTANCE TO BRANDS

    OWNING THE EXPERIENCE IS CRUCIAL

    lets think

    contextMARKETING

    Helge Tenn - Context Marketing

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  • THE NEW CHALLENGE IS ALL ABOUT UNDERSTANDING THE ABILITIES, EMOTIONS AND ACTIVITIES OF A SITUATION (THE CONTEXT)

    AND BECOMING A VALUE CREATOR WITHIN THE CONTEXT

    context

    product

    Helge Tenn - Context Marketing

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  • CASE-storymercado central de valencia

    5.numero video

    http://www.vimeo.com/7726069

  • THE EXPERIENCE, THE UTILITY, THE VALUE GO FAR BEYONDINTERNET AND DIGITAL, BECAUSE AT THE END OF THE DAY...

    ALL IS HAPPENING IN REAL LIFE !

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  • I DONT KNOW WHAT TV IS ANYMORE JAY LENO TO THE LOS ANGELES TIMES - SEPT. 2009

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  • OLD MEDIA IS NOT DEAD

    IMAGE by JONATHAN_HAWKINS on FLICKR.COM

    it needs a NEW set of SKILLS

    too

    !

  • Helge Tenn - Post-digital Marketing 2009

    the new

    curren

    cy

    conside

    rs peop

    les liv

    es

  • IMAGES by DAN TAYLOR - BERTHAGENDOORN - NEDRICHARDS - - on FLICKR.COM

    LETS THINK ABOUT HOW WE CAN DRIVE CONTENT ACROSS PLATFORMS AND

    CREATE NEW EXPERIENCES

  • LETS THINK ABOUT HOW WE CAN ADD VALUE TO THE CONTEXT

    FROM CONTENT PRODUCERSTO CONTEXT PRODUCERS

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  • LETS THINK ABOUT HOW-WHERE-WHEN WE CAN ENGAGE CONVERSATION

    FACILITATE CONVERSATIONAND BECOME PARTICIPANTS

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  • TRANSmedia experienceLets think

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  • Transmedia content is part of a shift away from talking about "appointment-based television" where we race home to watch our favorite show when it is aired and towards "engagement-based" television, where our passionate interest leads us to seek out the programs we want when we want. Transmedia content is designed to intensify our engagement and generate fan loyalties rather than offering the "least offensive option" available in a particular time slot.

    The Huffington Post article: In a Social Network World, Whats the Future of TV?by Henry Jenkins [author of Convergence Culture]

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  • 6.numero

    CASE-storyheineken

    are you still with us ?

    video

    [source : JWT.com - http://www.youtube.com/watch?v=tEqJV1acgN4 ]

  • from c

    ontent

    to part

    icipati

    on

  • THANKyou

    Luc Debaisieux - @mindblob - mindblob.typepad.com

    please shoot your questions or comments !