social responsibility and environmental concerns relating to
TRANSCRIPT
Social Responsibility Social Responsibility & &
Environmental Environmental Concerns Relating to Concerns Relating to
Hotel IndustryHotel IndustryDESINGED BY
Sunil KumarResearch Scholar/ Food Production FacultyInstitute of Hotel and Tourism Management,MAHARSHI DAYANAND UNIVERSITY, ROHTAKHaryana- 124001 INDIA Ph. No. 09996000499email: [email protected] , [email protected] linkedin:- in.linkedin.com/in/ihmsunilkumarfacebook: www.facebook.com/ihmsunilkumar webpage: chefsunilkumar.tripod.com
EnvironmentEnvironment
• “Environment” is a term that is comprised of all living and non-living things that occur naturally on Earth.
ENVIRONMENTAL ENVIRONMENTAL PROBLEMSPROBLEMS
• Acid RainAcid Rain
• Air PollutionAir Pollution
• Global WarmingGlobal Warming
• Hazardous WasteHazardous Waste
• Ozone DepletionOzone Depletion
• SmogSmog
• Water PollutionWater Pollution
• OverpopulationOverpopulation
• DeforestationDeforestation
ENVIRONMENT ENVIRONMENT & &
HOSPITALITY INDUSTRYHOSPITALITY INDUSTRY
• Reduction of pollution, with future goal of zero pollution.
• Re-cycling of materials.• Reducing consumption of non-renewable
fuels.• Energy Conservation.• Water Conservation.• Waste Management.• Training staff about the eco-friendly
practices etc.
FEW CHALLENGES…FEW CHALLENGES…
Type of Waste from a Type of Waste from a HotelHotel
• Recyclable Bio-Degradable – 45 to 70%• Recyclable Non Bio-degradable – 30 to
40%• Hazardous Waste – 10 to 15%• Construction Waste – Seasonal
Sources of Waste
• Operations of all departments in the Hotel, such as - – Front office– Administrative department– F&B Dept Beverage– Kitchens– Engineering – Housekeeping – Laundry
• Waste generated by guests and guest activities.• Waste from the landscape, building and interiors.
• The ECOTEL® Collection is an exclusive group of international inns, hotels, and resorts that define the concept of environmental responsibility in the hospitality industry.
• Also called as “Green Hotels”.
• Are eco-sensitive and feature innovative programs for conserving natural resources.
• The collection began in 1994 with The collection began in 1994 with the New York Vista Hotel, the New York Vista Hotel, which re-opened as the world's first which re-opened as the world's first ECOTEL® Certified hotel after ECOTEL® Certified hotel after having been closed since the 1991 having been closed since the 1991 bombing of the World Trade Center. bombing of the World Trade Center.
The ECOTEL® inspection is based on five separate criteria or five “Globes” –
Environmental Commitment Solid Waste Management Energy Efficiency Water Conservation Employee Education & Community
Involvement
Environmental Environmental CommitmentCommitment
• Every hotel should have an Every hotel should have an “Environmental Policy”. “Environmental Policy”.
• Additionally, the hotel must have an Additionally, the hotel must have an “Environmental Representative”.“Environmental Representative”.
Solid Waste ManagementSolid Waste Management
• Separating bio-degradable and non-Separating bio-degradable and non-biodegradable waste.biodegradable waste.
• Disposing off left over food.Disposing off left over food.• Proper usage of left over amenities.Proper usage of left over amenities.• Reuse of discarded linen and uniforms.Reuse of discarded linen and uniforms.• 5 R Theory5 R Theory Rethink
Rep
lace
Reuse Reduce
Re
cyc
le
Energy EfficiencyEnergy Efficiency
• Design and construction.Design and construction.• Use of CFL wherever possible.Use of CFL wherever possible.• Single point room lights or key card Single point room lights or key card
switches.switches.• Sensors for A/Cs and lights.Sensors for A/Cs and lights.• Renewable energy sources. Renewable energy sources.
Water ConservationWater Conservation• Evaluate the water conservation level Evaluate the water conservation level
in each department.in each department.• Water meters installation.Water meters installation.• Rain water harvesting.Rain water harvesting.• Black and grey water treatment plants.Black and grey water treatment plants.• Linen change program. Linen change program. • Towel re-use program.Towel re-use program.
Employee Education & Employee Education & Community InvolvementCommunity Involvement
• Employees must be Employees must be trained to adopt the trained to adopt the eco-friendly practices eco-friendly practices and initiatives of the and initiatives of the hotel.hotel.
• Other than employees, Other than employees, certain hotels also certain hotels also involve guests in their involve guests in their environmental environmental activities. activities.
Ecotel Certified Ecotel Certified HotelsHotels
In India…In India…
• The Orchid, Mumbai – First in Asia to be Ecotel certified.
• Uppal’s Orchid, New Delhi
• The Rodas, Mumbai• Lotus Suites,
Mumbai• The Rain Tree hotel,
Chennai
Others to be certified in Others to be certified in IndiaIndia…
• Hotel Gautam, Mahabaleshwar• Hotel Lagoona, Lonavala• Manor Floatel, Kolkata
Certified Hotels Other than Certified Hotels Other than IndiaIndia
United States of AmericaUnited States of America• The BenjaminThe Benjamin• Hyatt RegencyHyatt Regency• The Park Ridge The Park Ridge • Turn berry Isle Resort and ClubTurn berry Isle Resort and Club MexicoMexico• Costa de CocosCosta de Cocos• Villas Maya Villas Maya
JapanJapan
• Eco Lodge ShimantoEco Lodge Shimanto
• Hilton Tokyo BayHilton Tokyo Bay
Why Why EcotelEcotel
??
• Travelers and the media rely on the endorsement of a hotel's environmental performance.
• Powerful marketing advantage and motivator of sales.
• Higher staff morale.• Sense of belongingness and pride
which translates into minimum staff turnover.
• Better control of operating expenses.
Other than Ecotel…Other than Ecotel…
RUSTIC EXPERIENCERUSTIC EXPERIENCE
• Some resorts, located in the Some resorts, located in the wilderness, offer accommodation wilderness, offer accommodation without electricity where the without electricity where the individual lodges are lit only with the individual lodges are lit only with the help of kerosene lamps, thus saving help of kerosene lamps, thus saving electricity and moreover giving a electricity and moreover giving a rustic experience. rustic experience.
ALTERNATIVE ENERGY
• The 260 room Evason, Phuket is to The 260 room Evason, Phuket is to become the first resort in Asia to become the first resort in Asia to implement the bio-mass system as implement the bio-mass system as an alternative energy source.an alternative energy source.
IN SYNC WITH NATURE
• Hidden valley Cabins, Australia, has received the Advanced Eco-tourism certification for leadership in environmental sustainability & for becoming the first solar powered and carbon neutral resort in Australia.
Environmental Policy 05 Marks
Energy Management & Conservation 25 Marks
Water Management treatment and conservation
20 Marks
Solid waste management 15 Marks
Green Purchasing and hazardous waste management
15 Marks
Air Pollution and IAQ 05 Marks
Noise Pollution 05 Marks
Training 05 Marks
Guest Communications and Community participation
05 Marks
Environmental Performance
Strategy for Hospitality Strategy for Hospitality IndustryIndustry
• Rather than acting on “End of the Pipe”, Hotels need to work more “Upstream”.
• Hotels need to be in synergy with the Local Regulatory Bodies.
• More and more intensive training needs to be imparted into employees and motivate them.
• Other than the employees and the guests, hotels may also involve the locals to spread the social message of environment conservation.
Picture Gallery
Wilderness Lodges
Evason Phuket
Hidden Valley Cabins, Australia
Certification
Vermiculture
Infra Red Tap
DESINGED BY
Sunil KumarResearch Scholar/ Food Production FacultyInstitute of Hotel and Tourism Management,MAHARSHI DAYANAND UNIVERSITY, ROHTAKHaryana- 124001 INDIA Ph. No. 09996000499email: [email protected] , [email protected] linkedin:- in.linkedin.com/in/ihmsunilkumarfacebook: www.facebook.com/ihmsunilkumar webpage: chefsunilkumar.tripod.com