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    DICTIONARY OF

    SOCIAL WORK

    SCHOOL OF SOCIAL WORK

    BSW AND MSW PROGRAMS

    Cindy Garthwait, MSW

    October 2012

    1

    What is the purpose of this social work dictionary?

    Professional programs like the BSW and MSW Programs at TheUniversity of Montana utilize many terms and professionallanguage, some of which can be confusing and difficult tounderstand. This dictionary offers students and faculty acommon definition of professional terms in a structure that isreadily understood and organized for cross referencing ofoverlapping ideas and terms.

    This dictionary will help you integrate terms into yourunderstanding of academic material as well as help you applywhat you are learning in the practicum experience. It will alsohelp you as you prepare your BSW Competency Examinationand your MSW Professional Portfolio.

    There may be times when terms used in textbooks, journals andthe classroom are not in sync with each other, which reflects the

    ongoing development of knowledge in the profession of soc ialwork. Try not to let this confuse you, and use this resource as away of providing a conceptual framework for your veryimportant profession.

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    2

    How is the dictionary organized?

    There are two sections to this dictionary, including:

    1.

    Social Work Academic Terms

    This section defines and describes commonly used terms

    in soc ial work education and practicum.

    2. Social Work Practice Terms

    This section defines and describes commonly used termsin soc ial work practice in real client situations.

    A number of terms and groups of terms are cross-referenced in the dictionary, which will help you understandsimilar terms and how some terms relate to each other.

    3

    Several sections in the dictionary are expanded andorganized in such a way as to show the relationshipbetween concepts and definitions. The following sectionswill be especially helpful in bringing together thesesometimes abstract terms and how to use themprofessionally.

    Conceptual frameworks

    Group work

    Evaluation of practice

    Intervention

    Interviewing / counseling

    Levels of practice

    Organizations

    Orienting / explanatory theories

    Practice theories / models

    Professional perspectives

    Research

    Social work roles

    Theory

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    6

    Foundation courses

    Required c ourses for the BSW program, including SW 100, SW 200, SW 300, SW310, SW 350, SW 360, SW 400, SW 487, SW 488, and SW 489.

    InternshipPlacement in a social services agency that provides experiential learning andacademic credit for students in their freshman, sophomore, or junior years. SW198 or SW 398.

    MSWMaster of Social Work

    MSW Student Handbook

    The compilation of Schoo l of Soc ial Work policies, procedures, guidelines, andcurriculum description for MSW students.http://www.health.umt.edu/schools/sw/documents/MSWStudentHandbook2011-2012forWeb.pdf

    MSW Program DirectorFaculty member responsible for the administration of the MSW Program.

    Montana Board of Social Work ExaminersThe state board under the Montana Department of Labor responsible for thelicensing of social workers in Montana.

    http://bsd.dli.mt.gov/license/bsd_boards/swp_board/board_page.asp

    Montana National Association of Social WorkersThe Montana Branch of the NASW, located in Helena, Montana.http://www.naswmt.org

    NASW Code of Ethics

    The written guide for ethica l behavior for soc ial workers, published by theNational Assoc iation of Social Workers.

    Plagiarism

    The representation of anothers work as ones own, or the inadequate citing of

    sources.

    Practice courseA soc ial work course that prepa res students for generalist prac tice, including SW200, SW 350, SW 360.

    7

    Practicum

    The internship (BSW =450 hours, MSW =900 hours)completed during the senioryear that provides students with learning agreements, fac ulty and soc ial worksupervision, and integrative experiences that prepare graduates for entry levelsocial work practice.

    Practicum Coordinator

    Faculty member responsible for the administration of the practicum program,assisted by the Assistant Practicum Coordinator.

    Professional PortfolioThe summative, integrative assignment for MSW students which demonstratestheir academic learning and its application to integrated practice

    UM Student Conduct Code

    The written rights and responsibilities of students at The University of Montana,and the policies governing student ac ademic and nonacademic conduct.

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    8

    Absolute povertyThe lac k of income and/or assets which prevents one from obtaining asubsistence level of functioning

    ACSW (Academy of Certified Social Workers)A c redential offered by the National Assoc iation of Soc ial Workers based onmeeting a set of c riteria for advanced prac tice

    AccessibilityThe opportunity to obtain or receive services

    Action research (see research)

    Active listeningThe process of attending to a client through the use of clinica l skills in order tounderstand the clients concerns

    ActivistA social worker or other person whose goal is to achieve social change

    Activities of daily livingBasic self care activities that allow an individual to live independently, includingbathing, eating, and toileting.See instrum ental a c t iv it ies of dai ly l iv ing

    Adult Protective Services (APS)The system of services provided to adults vulnerable to abuse, exploitation, orneglect

    Section 2

    Social Work Practice Terms

    9

    Advance directives

    Written guidelines rega rding end of life care developed by a c lient whilecompetent. This term can include living wills and the designation of a healthcare representative to make medical dec isions for the c lient if needed.

    Advisory boardSee organizat ion

    AdvocacyRepresenting others individually or in groups in order to protect them oradvance their cause

    Agency policies and procedures

    The written guidelines of an agency that describe the ways in which services willbe provided, and which provides guidelines that dictate c ertain processes thatwill be used.

    Assessment

    The process of examining a problem to determine its cause, severity, and coursewhich is necessary to design an effective intervention plan. Assessment is doneat all levels of prac tice.

    Attachment disorderInability to form emotional bonds with caretakers, often the results of negative

    early childhood experiences.

    Behavioral model

    The prac tice theory / model based on learning theory which focuses on theprocess of shaping and changing behavior through the use of rewards andreinforcement

    Behavioral rehearsalDemonstration of a desired behavior by a social worker or therapist, followed byrole play and rehearsal of the behavior which can then be employed in real lifesettings and situations

    Behavioral theory

    Orienting / explanatory theory in which human behavior and development areseen as responses to antecedent stimuli and consequences, both positive andnegative

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    68

    Macro practice theories / models of practice

    (partial listing of examples)

    Community development model

    Approach which foc uses on enhancing the functioning of acommunity by building strong soc ial bonds, developingleadership, and shared visions so that the c ommunity canaddress the mutual needs of its members

    Community organization modelApproach which focuses on addressing specific communityproblems and enhancing c ommunity assets through thebuilding of alliances, setting mutual goals and interventionplans, collective action, and empowering communities toaddress their own issues as an organized unit

    Harm reduction modelPractice theory / model in social work and public healthwhose goal is to dec rease harm and consequences of abehavior pattern instead of to cure or eradicate the problem

    Policy practiceThe mac ro level ac tivity of developing, enacting, instituting,monitoring, and assessing social policies that address specificsoc ial problems in order to promote social justice and provide

    services

    Research practice

    In soc ial work, the use of a variety of theories and techniquesto study social phenomenon, evaluate prac tice interventions,and integrate this knowledge into practice

    Social change modelUsing specific tac tics and approac hes to change a soc iety interms of its laws, policies, attitudes, values and institutions inorder to benefit citizens and enhance soc ial functioning

    Social development modelModel of prac tice which uses specific tac tics andapproaches to move communities and societies towardhigher levels of soc ial development and c ivil soc iety,including efforts in the areas of health, education,governance, safety, general welfare and civil rights

    69

    Social justice modelModel of practice which uses a variety of techniques and

    approaches to identify and address soc ial and ec onomicinjustice and promote equality and soc ial justice

    Social planning modelThe approach to mac ro level practice that works to plan forsoc ial needs and enhance soc ial functioning of soc ialsystems through systematic study, identification of needs andresources, inclusion of projections, and input from clients toplan for soc ial programs, services, and policies

    Structural modelThe model in which soc ial structures are the target ofintervention because of their influence on the well-being andsocial functioning of individuals, families, groups,organizations, and communities

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    PRACTICEEXAMPLESUSINGPERSPECTIVES ANDTHEORIESTODESIGN

    INTERVENTIONS

    (See following pages)

    MicroPracticeExamplewithIndividual

    MicroPracticeExamplewithFamily

    MezzoPracticeExamplewithGroup

    MezzoPracticeExamplewithOrganization

    MacroPracticeExamplewithCommunity

    MacroPracticeExamplewithSocialPolicy

    71

    INTERVENTIONPLAN

    (PlanofCare,TreatmentPlan,orServicePlan)

    Mentalhealthassessmentandtreatment

    GEDcompletion

    Housingassistance

    Parentingclasses

    Supportgroup

    MICROPRACTICE

    EXAMPLEWITHINDIVDUAL(USINGPERSPECTIVESANDTHEORIESTODESIGNINTERVENTIONS)

    Theclientisa16yearoldmotherofa3montholdbaby. Sheishomeless,notinschool,

    andhasbeenreferredtochildprotectiveservicesforpossibleneglectofherchildbecause

    oflackofparentingskillsandmentalhealthissues.

    ORIENTING/EXPLANATORY

    THEORIES

    Eriksonpsychosocialdevelopment

    Piagetcognitive

    development

    Marciaidentitydevelopment

    Familylifecycletheory

    Medicaltheoryofmentalhealth

    Cycleofchangetheory

    Socialsystemstheory

    Multicausaltheory

    PRACTICETHEORIES/

    MODELS

    Familypreservationmodel

    Taskcentered

    casework

    Cognitivebehavioralmodel

    Motivationalinterviewing

    Empowermentmodel

    PERSPECTIVES

    Strengthsperspective

    Diversityperspective

    Ecosystemsperspective

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    INTERVENTIONPLAN

    (PlanofCare,TreatmentPlan,orServicePlan)

    Geriatricpsychosocialassessment

    Brokeringservicesforelder

    Referralforfamilysupportservices

    MICROPRACTICE

    EXAMPLEWITHFAMILY(USINGPERSPECTIVESANDTHEORIESTODESIGNINTERVENTIONS)

    Theclientsystemisanextendedfamilythatincludestwoparents,twoteenagechildren,

    andawidowedgrandfather,alllivinginthesamehome. Becauseofthegrandfathers

    growinghealthneeds,thefamilyneedshelpinmaintaininghimintheirhome.

    ORIENTING/EXPLANATORY

    THEORIES

    Biopsychosocialtheory

    Crisistheory

    Diseasemodel

    Eriksonpsychosocialdevelopment

    Socialexchangetheory

    Socialsystemstheory

    PRACTICETHEORIES/

    MODELS

    Taskcenteredcasework

    Familypreservationmodel

    Solutionfocusedmodel

    PERSPECTIVES

    Ecosystemsperspective

    Diversityperspective

    Generalistperspective

    Personinenvironmentperspective

    Strengthsperspective

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    INTERVENTIONPLAN

    Mandatoryattendanceatgroup

    Referraltoindividualcounseling

    Familyreferredtocounseling

    Casemanagementforadditionalpsychosocialissues

    MEZZOPRACTICE

    EXAMPLEWITHGROUP(USINGPERSPECTIVESANDTHEORIESTODESIGNINTERVENTIONS)

    Theclientsystemisagroupofmenmandatedtoattendagroupproviding40hoursof

    counselingandeducation.

    ORIENTING/EXPLANATORY

    THEORIES

    Behavioraltheory

    Multicausaltheory

    Socialexchangetheory

    Sociallearningtheory

    Psychologicallearningtheory

    Marciapersonalitydevelopmenttheory

    Eriksonpsychosocialdevelopment

    Groupdevelopmenttheory

    Groupdynamicstheory

    PRACTICETHEORIES/

    MODELS

    Cognitivebehavioral

    model

    Psychoeducationalmodel

    Mutualaidmodel

    PERSPECTIVES

    Strengthsperspective

    Diversityperspective

    Ecosystemsperspective

    Feministperspective

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    INTERVENTIONPLAN

    Strategicplanning

    Programevaluation

    MEZZOPRACTICE

    EXAMPLEWITH

    ORGANIZATION

    (USINGPERSPECTIVESANDTHEORIESTODESIGNINTERVENTIONS)

    Asocialservicesagencywithahistoryofprovidingqualityservicestoitsclientsis

    experiencingsignificantfundingcuts,andthestaffandadministratorsareworkinghardto

    continueprovidingqualityservicestoagencyclients.

    ORIENTING/EXPLANATORY

    THEORIES

    Biopsychosocialtheory

    Crisistheory

    Diseasemodel

    Eriksonpsychosocialdevelopment

    Socialexchangetheory

    PRACTICETHEORIES/

    MODELS

    Harmreductionmodel

    Organizationaldevelopmentmodel

    Taskforcemodel

    PERSPECTIVES

    Ecosystemsperspective

    Diversityperspective

    Generalistperspective

    Personinenvironmentperspective

    Strengthsperspective

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    INTERVENTIONPLAN

    Buildalliances

    with

    agencies

    serving

    diverse

    populations

    Offerculturaltrainingtocommunity

    Offerculturaltrainingtorefugees

    MACROPRACTICE

    EXAMPLEWITH

    COMMUNITY

    (USINGPERSPECTIVESANDTHEORIESTODESIGNINTERVENTIONS)

    Arefugeeresettlementorganizationisworkingtointegraterefugeeswithdiverseethnic

    andreligiousbackgroundintoacommunity.

    ORIENTING/EXPLANATORY

    THEORIES

    Conflicttheory

    Culturaltheory

    Criticaltheory

    Politicaleconomytheory

    Socialconstructionisttheory

    PRACTICETHEORIES/

    MODELS

    Communitydevelopmentmodel

    Communityorganizationmodel

    Socialchangemodel

    Socialjusticemodel

    PERSPECTIVES

    Ecosystemsperspective

    Diversityperspective

    Generalistperspective

    Personinenvironmentperspective

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    INTERVENTIONPLAN

    Draftproposedlegislation

    Mobilizecoalitions

    Utilizelobbyist

    Organizesocialworkersandallies

    MACROPRACTICE

    EXAMPLEWITH

    SOCIAL

    POLICY

    (USINGPERSPECTIVESANDTHEORIESTODESIGNINTERVENTIONS)

    TheMontanabranchoftheNationalAssociationofSocialWorkersisworkingtowardmulti

    levellicensureforBSWandMSWlevelsocialworkersinMontana.

    ORIENTING/EXPLANATORY

    THEORIES

    Conflicttheory

    Criticaltheory

    Politicaleconomytheory

    Socialconstructionisttheory

    Structuraltheory

    PRACTICETHEORIES/

    MODELS

    Policypracticemodel

    Researchpracticemodel

    Structural model

    Socialjusticemodel

    Socialchangemodel

    PERSPECTIVES

    Ecosystemsperspective

    Diversityperspective

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    Third party payment

    Monetary reimbursement to an agency by an insurance company or

    government agency for services provided to a client

    Thought disorderMental disorder in which an individuals thoughts and thought processes aredisturbed in some way, including hallucinations, delusions, flight of ideas, andloose assoc iations

    Token economy modelA treatment model in which clients are given tokens as rewards for theirperformance or behavior which can be redeemed or exchanged for privilegesor desired items

    TransferenceEmotional reac tions to people in the present that are rooted in previousrelationships with other individuals

    Unconditional positive regardAccepting non-judgmental approach to a client based on the soc ial work

    value of dignity

    Unearned income

    Income from non-employment sources such as interest, dividends, inheritanceand c apital gains

    Unit of attention

    The point of attention for planned change which can include an individual,family, group, organization, community, soc ial program, or social policy

    Utilization reviewMonitoring and eva luating an organizations services based on justified needand appropriate

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    Values

    The standards, beliefs, and ethics upon which an individual or a professionalstructures its functioning and makes its dec isions

    Vicarious liability

    A legal premise that not only is a defendant liable for his/her actions, but thatliability may a lso extend to that persons employer, supervisor, or instructor.

    Vicarious trauma

    A psycho-social phenomenon in which a social worker experiencespsychological damage based on exposure to client trauma, usually over aperiod of time

    Voluntary c lientA client who seeks services on his/her own belief and without being required todo so.

    Voluntary organization

    A non-governmental, private organization that seeks to provide services to aspec ific population, often those not served by public services

    Voucher systemA system in which clients are provided a subsidy in the form of a c oupon orcredit that can be used to purchase services

    Welfare stateA society which assumes responsibility for the welfare of its citizens in the areas of

    health, protection, education, and financial security