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WP7.2 Competenceoriented eassessment perspectives Individual contribution to D7.2.3 from UniGe University of Geneva, Laurent Moccozet Sept. 30, 2013

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Page 1: Soft skills and key competences - SWITCH · Soft%skills/Key!competences)e"assessment! Softskills&&key&competences& The!words!skill!and!competenceareveryoftenusedinterchangeably.However,theydo!

   

 

WP7.2  Competence-­‐oriented  e-­‐assessment  perspectives    

Individual  contribution  to  D7.2.3  from  UniGe  

   

University  of  Geneva,    

Laurent  Moccozet  

Sept.  30,  2013    

Page 2: Soft skills and key competences - SWITCH · Soft%skills/Key!competences)e"assessment! Softskills&&key&competences& The!words!skill!and!competenceareveryoftenusedinterchangeably.However,theydo!

Soft  skills/Key  competences  e-­‐assessment  Soft  skills  &  key  competences  The  words  skill  and  competence  are  very  often  used  interchangeably.  However,  they  do  have  different  definitions  and  a  competence  is  considered  as  broader  than  a  skill[1]:  a  competence  is  considered  as  including  several  skills.  In  their  effort  to  define  a  typology  of  knowledge,  skills  and  competences[2],  Winterton  et  al.  give  a  definition  of  key  competences:  “Key  competences  are  context-­‐independent,  applicable  and  effective  across  different  institutional  settings,  occupations  and  tasks.  These  typically  include  basal  competences,  such  as  literacy,  numeracy,  general  education;  methodological  competences,  like  problem  solving,  IT  skills;  communication  skills,  including  writing  and  presentation  skills;  and  judgment  competences,  such  as  critical  thinking.”[2]    

Key  competences  are  also  referred  as  “transversal  skills”  or  even  “soft  skills”.  However,  soft  skills  may  have  a  broader  or  sometimes  slightly  different  meaning.  Soft  skills  encompass  two  categories  of  skills  [3],  [4]:    

1) Personal  qualities,  2) Interpersonal  skills.  

They  include  for  example:  Communication  skills;  Critical  and  structured  thinking;  Problem  solving  skills;  Creativity;  Teamwork  capability;  Negotiating  skills;  Self-­‐management;  Time  management;  Conflict  management;  Cultural  awareness;  Common  knowledge;  Responsibility;  Etiquette  and  good  manners;  Courtesy;  Self-­‐esteem;  Sociability;  Integrity  /  Honesty;  Empathy;  Work  ethic;  Project  management  and  Business  management[3].  

Soft  skills  are  often  related  to  employability  and  life  long  learning.  In  [4],  the  author  indicates  that  employers  are  expecting  to  hire  employees  with  strong  soft  skills.  Soft  skills  can  vary  from  one  sector  to  another[3].  Soft  skills  are  also  associated  to  informal  learning  whereas  hard  or  technical  skills  are  associated  to  formal  learning  [4].  Soft  skills  are  also  important  for  the  students  during  their  studies.  The  key  issues  for  students  are  therefore:  how  can  they  acquire/improve  these  soft  skills  or  key  competences?  How  can  they  assess  and  evaluate  their  acquisition  of  these  soft  skills  and  how  can  they  demonstrate  that  they  master  these  soft  skills?  It  also  creates  a  challenge  for  universities  and  higher  schools:  how  can  they  assist  students  with  respect  to  soft  skills.  

According  to  the  study  described  in  [4],  the  top  ten  soft  skills  that  business  executives  are  expecting  from  their  employees  are:  

1) Communication  –  oral,  speaking  capability,  written,  presenting,  listening  2) Courtesy  –  manners,  etiquette,  business  etiquette,  gracious,  says  please  and  

thank  you,  respectful  3) Flexibility  –  adaptability,  willing  to  change,  lifelong  learner,  accepts  new  things,  

adjusts,  teachable  4) Integrity  –  honest,  ethical,  high  morals,  has  personal  values,  does  what’s  right  5) Interpersonal  Skills  –  nice,  personable,  sense  of  humor,  friendly,  nurturing,  

empathetic,  has  self-­‐control,  patient,  sociability,  warmth,  social  skills  

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6) Positive  Attitude  –  optimistic,  enthusiastic,  encouraging,  happy,  confident  7) Professionalism  –  business  like,  well-­‐dressed,  appearance,  poised  8) Responsibility  –  accountable,  reliable,  gets  the  job  done,  resourceful,  self-­‐

disciplined,  wants  to  do  well,  conscientious,  common  sense  9) Teamwork  –  cooperative,  gets  along  with  others,  agreeable,  supportive,  helpful,  

collaborative  10) Work  Ethic  –  hard  working,  willing  to  work,  loyal,  initiative,  self-­‐motivated,  on  

time,  good  attendance  

The  difficulty  associated  to  transversal  competences  is  that  they  can  be  learned  anywhere  at  any  time  both  in  formal  and  informal  contexts  and  they  can  be  applied  anywhere  at  any  time.  This  situation  considerably  increases  the  difficulty  to  assess  them.  When  can  they  be  assessed?  How  can  they  be  assessed?    

The  European  Reference  Framework  The  European  Reference  Framework[5]  is  one  attempt  to  define  a  standard  set  of  soft  skills  or  key  competences.  It  describes  eight  key  competencies  for  life  long  learning.  As  raised  on  the  framework  web  page:  «  The  European  framework  for  key  competences  for  lifelong  learning,  released  at  the  end  of  2006,  identifies  and  defines  the  key  abilities  and  knowledge  that  everyone  needs  in  order  to  achieve  employment,  personal  fulfilment,  social  inclusion  and  active  citizenship  in  today's  rapidly-­‐changing  world.  »  

The  Reference  Framework  sets  out  eight  key  competences:  

1) Communication  in  the  mother  tongue;  2) Communication  in  foreign  languages;  3) Mathematical  competence  and  basic  competences  in  science  and  technology;  4) Digital  competence;  5) Learning  to  learn;  6) Social  and  civic  competences;  7) Sense  of  initiative  and  entrepreneurship;  8) Cultural  awareness  and  expression.  

Among  these  eight  competences,  we  particularly  identify  two  of  them:  digital  competences  and  learning  to  learn.  They  are  directly  related  to  learning  and  therefore  immediately  useful  for  students  (although  they  will  still  be  useful  for  their  professional  life).  

The  digital  competence  is  defined  as  follows:  “Digital  competence  involves  the  confident  and  critical  use  of  Information  Society  Technology  (IST)  for  work,  leisure  and  communication.  It  is  underpinned  by  basic  skills  in  ICT:  the  use  of  computers  to  retrieve,  assess,  store,  produce,  present  and  exchange  information,  and  to  communicate  and  participate  in  collaborative  networks  via  the  Internet.  »[5]  

The  learning  to  learn  competence  is  defined  as  follows:  "Learning  to  learn  is  the  ability  to  pursue  and  persist  in  learning,  to  organise  one’s  own  learning,  including  through  effective  management  of  time  and  information,  both  individually  and  in  groups.  This  competence  includes  awareness  of  one’s  learning  process  and  needs,  identifying  available  opportunities,  and  the  ability  to  overcome  obstacles  in  order  to  learn  successfully.  This  competence  means  gaining,  processing  and  assimilating  new  knowledge  and  skills  as  well  as  seeking  and  making  use  of  guidance.  Learning  to  learn  engages  learners  to  build  on  prior  learning  and  

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life  experiences  in  order  to  use  and  apply  knowledge  and  skills  in  a  variety  of  contexts:  at  home,  at  work,  in  education  and  training.  Motivation  and  confidence  are  crucial  to  an  individual’s  competence."[5]    

This  second  competence  relies  on  the  acquisition  of  a  set  of  prerequisite  basic  skills  such  as  literacy,  numeracy  and  ICT  skills.  

The  report  “The  Use  of  ICT  for  the  Assessment  of  Key  Competences"  [6]  provides  an  extensive  and  precise  picture  of  the  ICT  landscape  for  key  competences  assessment.  The  author  identifies  four  generations  of  competence  e-­‐assessment  strategies  based  on  different  usages  of  ICT:  

• Generation  1:  computerized  testing  • Generation  2:  Computerized  adaptive  testing  • Generation  3:  Continuous  measurement    • Generation  4:  Intelligent  measurement  

Generation  1  simply  consists  in  the  automation  of  the  administration  and  scoring  of  conventional  tests.  Generation  2  just  brings  a  minor  an  improvement  by  adapting  the  behaviour  of  the  tests  according  to  each  student  answers.    

The  two  last  generations  are  heavily  relying  on  learning  analytics.  As  learning  activities  are  more  and  more  performed  inside  virtual  learning  environments,  it  is  possible  to  continuously  log,  monitor,  mine  and  analyse  students’  learning  activities.  The  resulting  data  potentially  allows  embedding  competence  assessment  inside  learning.    

We  are  currently  at  the  border  between  these  Generation  1  and  2  (computer-­‐based  assessment)  and  Generation  3  and  4  (embedded  assessment).      

The  report  identifies  different  families  of  technologies  for  assessing  key  competences:  

• Computer  based  assessment  • Quizzes  and  simples  games  • ePortfolios  • Peer  assessment  • Self  assessment  • Virtual  world  games  • Simulations  • Intelligent  tutors  

Each  family  can  be  applied  for  certain  types  of  key  competences  and  for  certain  purposes:  diagnostic,  formative  and  summative.  The  figure  1  (reproduced  from  [7])  summarizes  for  each  key  competence,  which  type  of  technology  can  be  used  and  for  which  purpose.  In  the  table,  the  learning  to  learn  competence  can  be  assessed  either  by  1)  self  assessment  for  diagnostic/formative/summative  purposes  and  2)  peer  assessment  for  formative/summative  purposes  and  the  digital  literacy  competence  can  be  assessed  by  simulations  for  diagnostic/formative/summative  purposes.  

As  raised  in  [6],  “the  very  nature  of  digital  competence  invites  for  technology-­‐based  assessment  formats.  However,  many  of  the  most  currently  used  assessment  tools  for  digital  competence  employ  a  knowledge-­‐based,  traditional  multiple  choice  format."  This  last  format  of  assessment  is  rather  focusing  knowledge  than  skills.  The  report  describes  few  

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experimental  setups  and  pilots  such  as  iSkills1,  where  students  are  really  immersed  inside  a  digital  environment  where  they  have  to  perform  real  tasks  and  activities.  

 Figure  1  -­‐  Overview  of  the  potential  of  different  ICT-­‐based  tools  for  the  assessment  of  Key  Competences  

(reproduced  from  [7])  

 

Skills  assessment  in  professional  social  networks  Companies  are  addressing  the  issue  of  skills  and  competences  and  their  assessment  since  a  long  time.  Altough  the  context  is  it  seems  interesting  to  evaluate  how  professional  social  networks  handle  skills  and  their  assessment.  The  main  difference  is  that  on  professional  social  networks,  users  are  all  expected  to  be  experts  whereas  for  students  they  are  currently  learners.  

LinkedIn2  and  ResearchGate3  are  two  social  networks  dedicated  to  professional  activities.  ResearchGate  is  specialized  for  scientists  whereas  LinkedIn  is  general  and  covers  all  sectors.  These  two  social  networks  have  introduced  the  notion  of  skills  and  competences  with  some  simple  assessment  schemas.  The  assessment  processes  are  very  close  for  both  networks.  

The  proposed  schemas  confirm  what  is  depicted  in  Figure  1:  they  are  based  on  a  mixture  of  self  and  peer-­‐assessment.  Each  user  is  simply  claiming  his/her  skills  by  tagging  his/her  profile  with  a  list  of  skill  tags.  The  assessment  is  achieved  by  the  peers  who  endorse  the  skills.  The  validation  of  the  skills  is  crowdsourced:  the  more  peers  are  endorsing  one  of  someone’s  skills,  the  more  this  particular  skill  is  validated  and  can  be  trusted.  It  is  also  validated  by  the  own  skills  of  the  endorsers.  The  skills  are  displayed  in  the  user’s  profile  as  a  tag  clouds.  For  each  skill,  the  number  of  endorsements  is  indicated,  

                                                                                                               1  http://www.ets.org/iskills/  2  http://www.linkedin.com/  2  http://www.linkedin.com/  3  http://www.researchgate.net/  

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either  as  a  number  or  by  showing  the  list  of  peers  who  have  endorsed  it.  In  ResearchGate,  a  peer  can  add  a  skill  to  the  list  of  a  user’s  skills,  and  endorse  it.  In  LinkedIn,  a  user  can  write  a  recommendation  for  a  peer,  but  the  recommendation  applies  globally  for  the  peer  and  not  for  a  specific  skill.  Figure  2  and  Figure  3  show  how  skills  assessment  is  managed  for  both  LinkedIn  and  ResearchGate.  

 Figure  2  –  Display  of  user’s  skills  and  competences  in  LinkedIn  

 Figure  3  –  Display  of  user’s  skills  and  competences  and  skills  endorsement  in  ResearchGate  

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Cases  studies  

1)  Digital  competence  @  Unige:  Calis  SES  http://www.unige.ch/biblio/ses/calis/  

Computer-­‐Assisted  Learning  Information  Searching  (CALIS)  is  an  online  tutorial  available  at  the  University  of  Geneva.  There  exist  different  versions:  CALIS  SES  at  the  Faculty  of  Economic  and  Social  Sciences,  CALIS  Sciences  at  the  Faculty  of  Sciences.  Each  version  has  been  adapted  to  the  areas  covered  by  each  faculty.  At  the  Faculty  of  Economic  and  Social  Sciences,  the  module  is  integrated  into  the  bachelor  curriculum  and  leads  to  a  formal  online  assessment.  CALIS  is  implemented  inside  the  Moodle  platform  at  the  University.    

An  open  version  is  available  at  https://moodle.unige.ch/course/view.php?id=337  

The  tutorial  is  made  of  four  modules:  elaborate  information  retrieval;  exploit  resources;  cite  resources,  present  a  bibliography.  Each  module  integrates  the  theory  with  examples;  resources  and  demonstrations;  exercises  and  self-­‐evaluation  quizzes.  

The  assessment  is  an  online  quiz  composed  of  50  questions.  The  quiz  is  implemented  inside  the  Moodle  platform  at  the  University  (as  CALIS).  The  quiz  is  opened  once  each  semester  (with  a  second  chance  for  the  students  who  failed  the  first  trial).  It  is  opened  during  two  weeks;  students  have  50  minutes  to  complete  it  and  they  can  perform  it  only  once.  

The  results  are  collected  by  the  librarians  and  submitted  to  the  professors  in  charge  of  the  bachelor  who  decide  if  students  have  succeeded  or  failed  according  to  their  performance  at  the  quiz.  The  result  of  the  assessment  is  a  fail/pass  decision.  Students  can  freely  follow  the  tutorial  during  the  semester.  It  is  mandatory  to  have  passed  the  assessment  to  be  able  to  start  the  bachelor  project.  

Quizzes/multiple-­‐choice  questionnaire  sound  to  be  the  most  popular  online  methods  to  assess  the  information  literacy  skill.  This  is  confirmed  by  the  survey  of  assessment  methods  available  in  [11]:  34%  of  the  collected  case  studies  are  multiple  choices  questionnaire  and  15%  are  quizzes  or  tests.  This  can  also  be  verified  from  the  online  list  of  information  literacy  assessments  resources  collected  by  J.  Muller  and  available  at:    

http://jfmueller.faculty.noctrl.edu/infolitassessments.htm  

Many  online  assessments  services  are  also  based  on  quiz/MCQ:  

• TRAILS  (Tool  for  Real-­‐Time  Assessment  of  Information  Literacy  Skills):  http://www.trails-­‐9.org/.  

• ISST  (Information  Seeking  Skills  Test)  is  a  web-­‐based  test  of  53  multiple-­‐choice  items.  

• ILT  (Information  Literacy  Test)  is  a  60-­‐item  multiple-­‐choice  test.  • SAILS  (Standardized  Assessment  of  Information  Literacy  Skills)  is  a  knowledge  

test  with  multiple-­‐choice  questions  targeting  a  variety  of  information  literacy  skills:  https://www.projectsails.org/.  

As  raised  in  [13],  MCQ  are  usually  limited  to  assess  low-­‐order  thinking  skills  whereas  information  literacy  requires  high-­‐order  thinking  skills.  It  can  be  argued  that  in  many  

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cases  the  choice  for  MCQs  is  driven  by  constraints  such  as  the  ease  to  administer  and  the  rapid  availability  of  results.  Another  reason  for  this  situation  is  probably  linked  to  the  fact  that  in  most  of  the  case  studies,  information  literacy  does  not  bring  credits.  Therefore  the  assessment  is  not  considered  as  strictly  as  for  other  disciplines.  

We  have  also  opened  a  question  on  ResearchGate:  “Methodologies  and  tools  for  competence-­‐based  e-­‐assessment  of  information  literacy  skills?  Is  your  University  teaching  information  literacy?  How  is  it  assessed?  Methodology?  ICT  tools?"  Currently  9  answers  have  been  collected.  They  can  be  reviewed  at  :  

https://www.researchgate.net/post/Methodologies_and_tools_for_competence-­‐based_e-­‐assessment_of_information_literacy_skills  

Although  the  number  of  answers  is  limited,  they  confirm  the  survey  of  assessment  methods  in  [11]:  it  appears  that  peer  and  self-­‐assessment  based  on  MCQ  and  quizzes  are  quite  popular  and  widespread.  

The  review  of  instruments  provided  in  [13]  categorize  assessment  methods  according  to  two  axis:  objective,  interpretive  and  hybrid  methods  for  the  first  one  and  cognitive,  performance-­‐based  and  hybrid  for  the  second  one.  From  the  point  of  view  of  e-­‐assessment,  it  results  that  objective  methods  are  more  prone  for  automation  than  interpretive  ones.  For  objective  methods  such  as  MCQs,  the  assessment  and  the  results  can  be  directly  produced  with  IT-­‐based  tools,  whereas  with  interpretive  methods  such  as  bibliography  analysis,  IT  tools  can  only  support  to  some  steps  of  the  assessment.  The  interpretation  and  therefore  the  grading  remain  in  the  hands  of  the  teachers.  The  authors  conclude  their  evaluation  by  advocating  for  a  multiple  methods  approach  that  would  be  able  to  cover  all  the  dimensions  involved  in  information  literacy.  

Significant  alternatives  assessment  methods  [11]  are  mainly  based  on  self-­‐assessment,  analysis  of  bibliographies  and  portfolio  [12].  Portfolios-­‐base  strategies  seem  to  bring  various  advantages  such  as  a  close  collaboration  and  integration  between  teachers  and  librarians.  However,  portfolios  seem  to  be  possible  only  for  rather  small  groups  of  students.    

It  appears  that  apart  from  the  technical  aspect  of  assessment,  a  potentially  successful  approach  consists  in  establishing  collaborative  frameworks  between  instructors  and  librarians.  In  [14],  a  librarian-­‐instructor  collaborative  framework  is  proposed.  The  described  case  study  is  based  on  two  assessment  tools:  an  information  literacy  inventory  and  a  learning  outcomes  checklist.  Similar  approaches  can  be  supported  with  a  collaborative  social  platform  with  portfolio-­‐like  features.  

2)  Learning  to  learn  @  Unige:  Ateliers  “réussir  ses  etudes”  http://www.unige.ch/dife/reussir/Programmereussir.html  

The  University  of  Geneva  offers  a  program  called  “réussir  ses  etudes”.  This  program  is  voluntary  based.  Students  are  offered  a  few  services  among  which  they  can  attend  a  series  of  four  workshops.  These  workshops  are  organized  into  different  topics  around  the  “learning  to  learn”  competence.  

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 Figure  4  –  Home  page  of  the  “réussir  ses  études”  workshops  at  the  University  of  Geneva  

There  are  four  workshops  in  the  program  «  réussir  ses  études  »:  1)  taking  notes;  2)  time  management;  3)  preparing  for  examinations;  and  4)  memorisation  strategies.  Each  workshop  is  organized  in  two  sessions  of  90  minutes  each.  Students  can  register  freely  at  any  of  the  workshops.  Each  year  around  350  students  attend  the  program.  

The  skills  assessment  is  processed  in  two  steps:  a  first  diagnostic  step  and  then  a  final  formative  step.  At  the  two  steps,  they  are  asked  to  fill  in  a  questioner  based  on  the  Learning  and  Study  Strategies  Inventory  (LASSI)[8]:  “The  LASSI  is  a  10-­‐scale,  80-­‐item  assessment  of  students'  awareness  about  and  use  of  learning  and  study  strategies  related  to  skill,  will  and  self-­‐regulation  components  of  strategic  learning.  …  The  LASSI  is  both  diagnostic  and  prescriptive.”4.  Students  fill  the  questioner  twice,  before  the  workshops  and  after  the  workshops.  The  workshops  tutor  gives  them  a  personalized  feedback  based  on  the  comparison  of  the  two  questioners.  The  questioners  are  submitted  as  Excel  spread  sheets  that  are  exchanged  by  emails  between  the  tutor  and  the  students.  The  questioner  could  be  moved  to  an  online  system  in  order  to  get  immediate  results  and  to  allow  synthesising  and  analysing  the  results.  

Very  few  universities  offer  that  kind  of  workshop.  There  is  currently  no  specific  e-­‐assessment  framework  proposed  to  assess  the  learning  to  learn  competence.  

The  evaluation  approach  is  similar  to  the  one  often  applied  by  companies.  In  companies,  skills  evaluations  are  often  achieved  through  self  and  peer-­‐assessment.  The  self  and  peer  feedback  is  collected  through  standardized  questionners.  

Proposed  framework  In  this  section  we  propose  some  components  of  a  framework  that  could  address  the  assessment  of  transversal  skills  in  the  Universities.  

                                                                                                               4  http://www.hhpublishing.com/_assessments/LASSI/  

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Badges:  numerical  evidence  of  skills  

The  Mozilla  open  badge  framework  The  open  badge  framework  opens  the  way  to  facilitate  the  recognition  for  skills,  competences  and  achievement.  Any  organization  or  community  can  issue  badges  corresponding  to  the  validation  of  a  skill,  competence  or  achievement.  Learners  can  collect  badges  from  different  places  and  display  them  according  to  their  needs.  These  badges  are  not  simply  pictures  that  can  be  displayed  on  a  web  page.  The  mechanism  is  able  to  certify  the  badge  with  the  issuer.  

 Figure  5  –  Management  of  skills  through  the  open  badge  framework  (from  https://wiki.mozilla.org/Badges)  

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 Figure  6  –  The  Mozilla  open  badge  infrastructure  

Any  badge  issuer  can  award  certified  badges  to  learners.  The  learners  can  collect  and  manage  their  badges  in  a  badge  backpack.  This  allows  displaying  skills  and  achievements  across  a  range  of  different  display  sites:  personal  resume  or  web  site,  social  networking  profiles,  and  employment  sites.    Mozilla  offers  the  infrastructure  to  deploy  the  open  badge  framework.  This  is  up  to  the  issuers  to  define  what  the  badge  corresponds  to  and  how  the  badge  is  earned.  

Meta-­‐badges  The  main  idea  of  the  open  badge  framework  is  to  allow  collecting  certified  numerical  evidence  of  competences  through  among  the  various  places  anyone  can  learn,  train  and  acquire  competences  (these  places  can  be  for  formal  or  informal  learning).  If  we  consider  competences  such  as  information  literacy  or  learning  to  learn  inside  an  institution,  the  acquisition  and  validation  process  is  transversal  to  the  different  formal  learning  activities.  For  example,  regarding  information  literacy  at  the  University  of  Geneva,  a  student  will  learn  information  literacy  during  the  online  tutoring  module  CALIS,  but  he/she  will  apply  it  during  the  writing  of  a  term  paper.  Therefore,  a  competence  such  as  information  literacy  is  not  issued  once  in  a  place,  it  is  the  result  of  multiple  issues  in  different  places.  This  mechanism  corresponds  to  the  idea  of  meta-­‐badge  proposed  by  Mozilla  for  the  open  badge  framework:  “Multiple  motivational  badges  or  certification  badges  may  be  aggregated  into  higher-­‐level  ‘meta’  badges  that  represent  more  complex  literacies  or  competencies.  It  may  be  that  these  meta-­‐badges  are  developed  top-­‐down,  created  and  issued  by  organizations  to  target  specific  sets  of  skills,  or  bottom-­‐up,  as  reflections  and  narratives  around  sets  of  badges  important  within  a  certain  community  or  for  a  particular  individual.  Badges  give  us  the  flexibility  to  support  learning  innovation,  recognize  skills  and  achievements  at  multiple  stages  and  granularities  and  create  

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taxonomies  of  achievement  that  help  people  discover  learning  opportunities  and  extend  the  value  of  that  learning."  Following  this  idea,  it  should  be  possible  to  define  a  dedicated  hub  server  at  the  level  of  an  institution  that  would  be  in  charge  of  managing  the  meta-­‐badges.  Each  meta-­‐badge  certifies  the  acquisition  of  a  competence  such  as  information  literacy  inside  the  institution.  This  acquisition  is  obtained  by  accumulating  sub-­‐badges  that  corresponds  to  the  performance  of  activities  that  are  part  of  the  global  competence.    

There  could  be  a  “competence  dashboard”  showing  students  the  list  of  possible  competences  they  can  acquire  inside  their  institution,  how  they  can  validate  these  competences  and  their  current  status  with  respect  to  the  competences  they  are  attempting  to  validate.  There  would  be  not  just  one  way  to  acquire  and  validate  a  competence,  but  many.  This  could  define  a  transversal  learning  path  between  different  courses,  seminars  and  workshops  but  also  projects,  personal  or  group  works…  

 Figure  7  –  Meta-­‐badges  management  inside  the  issuing  institution  

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Figure  7  gives  an  idea  of  the  global  process:  a  student  can  consult  his/her  competence  dashboard.  She/He  checks  that  she/he  can  validate  the  competence  C1  according  to  two  learning  paths.  She/He  decides  to  pass  a  quiz  (1.1)  and  to  submit  a  project  (2.1).  She/He  validates  both  and  gets  the  corresponding  sub-­‐badges  (1.2  and  2.2).    These  information  are  collected  by  the    meta-­‐badge  manager.  The  meta-­‐badge  manager  adds  both  sub-­‐badges  and  validate  the  acquisition  of  the  competence.  The  corresponding  badge  is  added  to  the  student’s  dashboard  and  the  institution  issues  the  badge  that  the  student  can  add  in  her/his  badge  backpack.  She/he  can  further  display  it  on  her/his  LinkedIn  home  page  for  example.  

Peer  endorsement  of  skills  The  approach  adopted  in  professional  social  networks  such  as  ResearchGate  or  LinkedIn  sounds  interesting.  However,  it  cannot  be  applied  without  adaptation  to  the  learning  context.  First  this  approach  requires  the  availability  of  a  social  learning  platform  where  students  can  share  and  exchange  their  productions.  Members  of  professional  social  networks  are  all  experts  in  their  area.  They  are  therefore  able  to  assess  and  evaluate  the  contributions  of  their  peers.  Students  cannot  be  considered  as  experts.  Therefore,  the  quality  of  peer  endorsement  of  skills  is  questioned.  Other  usual  drawbacks  of  peer  assessment  are  also  valid,  such  as  the  possibility  that  some  students  organize  themselves  to  cheat  and  “cross-­‐endorse”  skills.  Some  directions  would  require  investigating  cross-­‐level  endorsement  where  only  advanced  students  can  endorse  skills  of  less  advanced  students.  This  is  close  to  some  kind  of  mentoring/tutoring  system.  This  approach  requires  also  to  train  students  to  assess  and  evaluate  skills.  

Data  mining  and  learning  analytics  Learning  analytics  is  usually  defined  as  “the  measurement,  collection,  analysis  and  reporting  of  data  about  learners  and  their  contexts,  for  purposes  of  understanding  and  optimising  learning  and  the  environments  in  which  it  occurs”5.  Data  about  learners  are  getting  easier  and  easier  to  access  with  the  advent  and  generalization  of  virtual  learning  environments  in  high  schools  and  universities:  LMS,  CMS,  e-­‐Portfolio,  MOOCs…  

There  are  probably  some  competence  assessment  metrics  that  can  be  devised  from  learning  analytics.  These  metrics  could  be  then  applied  individually  for  each  student  in  combination  with  an  open  badge  framework  as  proposed  above.  As  more  and  more  institutions  deploy  multiple  learning  environments:  one  or  more  LMSs,  an  e-­‐Portfolio,  a  social  platform…  there  is  a  need  to  harvest  all  the  logs  in  order  to  aggregate  all  individual  students’  activities  through  these  different  platforms.  This  introduces  privacy  issues  regarding  the  data  that  would  be  collected  about  students.    

A  lot  of  learning/training  activities  are  taking  place  outside  the  institutional  virtual  learning  environments:  in  the  Web  2.0  or  locally  in  their  personal  computer.  These  activities  escape  from  the  institutional  environment  and  therefore  cannot  be  included  in  a  learning  analytics  based  assessment  process.  The  Web  2.0  and  the  local  resources  that  students  are  managing  define  their  Personal  Learning  Environment  (to  which  can  be  added  the  institutional  resources  they  have  access  to).  Students  can  also  demonstrate  competences  and  skills  during  their  informal  learning  activities.  A  dedicated  space  could  be  defined  inside  the  institution  where  students  could  voluntary  submit  some  proof  and  evidence  of  skills  achievements.  This  space  would  be  somehow  similar  to  an  e-­‐Portfolio.  

                                                                                                               5  https://tekri.athabascau.ca/analytics/  

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Students  could  then  request  a  teacher  or  assistant  to  assess  their  submission,  which  could  then  lead  to  the  validation  in  all  or  part  of  the  corresponding  skill.  

References    

[1] B. Hoskins et R. D. Crick, « Competences for Learning to Learn and Active Citizenship: different currencies or two sides of the same coin? », European Journal of Education, vol. 45, no 1, p. 121–137, 2010.

[2] J. Winterton, F. Delamare - Le Deist, et E. Stringfellow, « Typology of knowledge, skills and competences », CEDEFOP, TI-73-05-526-EN-C, 2009.

[3] B. Schulz, « The importance of soft skills: Education beyond academic knowledge. », Nawa Journal of Communication, vol. 2, no 1, p. 146-154, 2008.

[4] M. M. Robles, « Executive Perceptions of the Top 10 Soft Skills Needed in Today’s Workplace », Business Communication Quarterly, vol. 75, no 4, p. 453-465, déc. 2012.

[5] « European Commission - The European framework for key competences ». [En ligne]. Disponible sur: http://ec.europa.eu/education/lifelong-learning-policy/key_en.htm. [Consulté le: 28-mai-2013].

[6] C. Redecker, « The Use of ICT for the Assessment of Key Competences », JRC Scientific and Policy Reports, EUR 25891, 2013.

[7] C. Redecker et Y. Punie, « How to use ICT for the Assessment of Key Competence », présenté à Thematic Working Group on the Assessment of Key Competences Meeting, Brussels, 2011.

[8] C. E. Weinstein, D. R. Palmer & A. C. Shulte (2002) (Eds). Learning and Study Strategies Inventory. Clearwater, FL: H&H Publishing Company.

[9] The Mozilla Foundation et The P2P University, « Open Badges for Lifelong Learning ». 2012. [10] J. Liebowitz et C. Y. Suen, « Developing knowledge management metrics for measuring

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