soft skills ver. 2.0
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SOFT SKILLS: Just as Important as Hard Skills
www.learningexpresssolutions.com
77% of employers believe soft skills are just as important as hard skills
TRAITS OF AN IDEAL CANDIDATE
Traits of an Ideal Candidate
Strong Work Ethic
Dependable
Positive Attitude
Self-Motivated
Traits of an Ideal Candidate
Team-Oriented
Organized
Flexible
Confident
Traits of an Ideal Candidate
Works Well Under Pressure
Effective Communicator
An Ideal Candidate = Strong in Soft Skills
IMPORTANT SOFT SKILLS
Important Soft Skills
TIME MANAGEMENT
Important Soft Skills
EMAIL ETIQUETTE
Things to Remember:
• Take another look before you send a message.
• Do not default to “Reply All”.• Keep E-mails short.• Properly format your email replies.• Write the Perfect Subject Lines.• Clean up emails before forwarding them.
Things to Remember:
• Do not forward hoaxes.• When in doubt, send plain text email, not
rich HTML.• Use antivirus software, keep up to date, scan
for free.• Explain why you think what you forward will
interest the recipient.
Things to Remember:
• Do let people know their mail has been received.
• Ask before you send huge attachments.• Talk about one subject per email only. • Punctuation matters; in emails too.• Use acronyms sparingly.• Resize pictures to handy proportions for
emails.
Things to Remember:
• Writing in all caps is like shouting.• Be careful with irony in emails.• Catch typos by printing your emails.• Avoid embarrassing emails. • Set your system clock right. • In doubt, end emails with “Thanks”.• Where to put your signature.
Things to Remember:
• Wondering how to put “that” into writing. Write “that”.
• Compress files before sending them via email.
• Avoid “me too” messages.
Important Soft Skills
INTERPERSONAL SKILLS
Important Soft Skills
WORKPLACE ETIQUETTE
Important Soft Skills
PROBLEM SOLVING
Important Soft Skills
CRITICAL THINKING
Important Soft Skills
ATTITUDE & TEAMWORK
Important Soft Skills
PRESENTATION SKILLS
The benefits of having strong soft skills
The benefits of having strong soft skills
Better Customer Service
The benefits of having strong soft skills
More Meaningful Relationships With Managers and Supervisors
The benefits of having strong soft skills
Improved Communications
The benefits of having strong soft skills
Increased Efficiency
The benefits of having strong soft skills
Improve on Time Deliverable Dates
The benefits of having strong soft skills
Better Peer-to-Peer and Team Interactions
The benefits of having strong soft skills
Quality of Work Life Improvement