Software as a Service Companies are faced with the challenge of providing their employees

with the best technology tools to increase productivity and maximize

profit. Rather than invest in expensive hardware, software and ongoing

maintenance, many tech-savvy companies are turning to Software as

a Service (SaaS) to stay competitive while cutting IT costs.

Internet-based SaaS applications are secure, scalable, easy to use

and require no maintenance or costly IT investment.

Communication and Collaboration Tools, powered by Google Apps

Tata Communications’ InstaOffice powered by Google Apps is a simple and powerful SaaS application that provides a full suite of communication and collaboration applications. InstaOffice gives users the tools they need to handle increasing amounts of information, keep up with work while traveling, and share information with colleagues, customers, and partners. The tools include: email, calendar, groups, chat, docs, sites and videos with secure access from any location regardless of the operating system, through a browser on a PC or a mobile device.

Increase Productivity and Lower Costs With anywhere, anytime, any device access, users find it easier to get access to critical productivity tools, manage correspondence, and collaborate with their business counterparts through a single Web-based application. Since Tata Communications’ InstaOffice powered by Google Apps is ready to go, companies do not require lengthy installation or configuration procedures. Delivered through a subscription-based, fully managed and hosted model, companies save both capital and operating expenses as there is no hardware or software to buy, or regular upgrades required. Expensive IT resources are freed up to manage more strategic projects for the company.

On-Demand Scalable Platform

Through an easy to use administrator control panel, company administrators can easily add and maintain new user accounts online at any time. Administrators also have migration tools for easily importing existing documents, contacts, and data to the online platform. The platform has been designed to support millions of users, and already has two million businesses globally using it. In addition, company administrators get assured service levels with India based 24x7 phone and email support.

Highly Secure and Available

Google’s industry-leading cloud-based multi-level Postini security system protects all customer data with the industry’s best anti-virus and spam protection.

Customer data is stored in fragments across multiple servers and multiple data centres, greatly reducing the likelihood of compromising data or impacting service availability.

Customer administrators access settings for documents, calendars, and other data, giving them precise control over internal security and user access across each of the services within InstaOffice.

InstaOffice Applications Suite

Communication Applications

Email Provides each employee with 25GB mailbox storage, so users can keep important messages and find them instantly with built-in Google search

• With more mailbox storage, users keep all their emails – no archiving or deletion

• Enhanced message organisation and retrieval with powerful built-in Google search

• Easy syncing with Outlook and BlackBerry, plus access across other mobile devices

• Powerful spam filtering helps avoid junk mails

Calendar Create individual and group project calendars with email and contact list integration, and calendar publishing and sharing. Easily send meeting invitations and RSVPs

• Overlay multiple calendars to see when people are available

• Better coordinate meetings and events

• Range of sharing permission controls help maintain security and privacy

Groups Create and manage groups for mailing lists and to share calendars, documents, sites and videos easily with co-workers

• Fast setup without burdening IT team

• Share documents, calendars, sites and shared folders with groups instead of individuals

• Group members can access and search archives of mail sent to their lists to efficiently find topics

of interest

• Store, manage and search contacts

• Autocomplete on email addresses added within contacts

Instant Messaging Communicate via text, voice, or video across any operating system, with multiple security and access levels

• Instant Messaging and VOIP client

• Text messaging, voice calling, and file transfer (with no file size restrictions)

• Also built into Web browser, with video conferencing, archived and searchable with email

Collaboration Applications

DocumentsDeploy a full suite of Web-based office productivity applications including “word processing”, “spreadsheet” and “presentation” software with 1GB for file storage per user

• Supports popular formats such as DOC, XLS, PPT and PDF

• Supports collaborative editing, group sharing, anytime and from any location

• Multiple users can edit the same file simultaneously ensuring consistency across documents

with multiple versions of documents

• Files stored are always accessible and backed up online

SitesCreate dynamic and secure web pages for intranets, extranet and team projects. Centralise documents, spreadsheets, presentations, videos, slideshows and more to help keep teams organized with 10GB plus 500MB per user for shared storage

• Collaboration site for publishing project-related Web pages

• Advertise your company’s products and success stories

• No coding or HTML required

VideosCreate and share a secure browser-based business video channel with rich video information, training, announcements, and other important communications

• Video sharing makes important communications like internal trainings and corporate announcements

more engaging and effective

• Secure hosting and streaming of videos, avoiding the need to share videos over email, and

burdening IT with a complex on-site video solution

For more information about InstaOffice powered by Google Apps, please visit www.tatacommunications.com

Tata Communications and Google are collaborating to offer InstaOffice

powered by Google Apps, a powerful SaaS-based collaboration and

communication application suite, to businesses in India. InstaOffice enables

significant cost savings and increased employee productivity for businesses

across all segments.

Google Apps has already been adopted by over two million businesses

globally. As part of its Global Network and Managed Services portfolio,

Tata Communications provides customers with a broader portfolio of

SaaS services, including InstaCRM and InstaECM. Tata Communications

owns and manages one of the most advanced and largest submarine

cable networks, a Tier-1 IP network, with connectivity to more than 200

countries across 400 PoPs, and nearly one million square feet of data centre

and colocation space.

Key Benefits

• Improves employee productivity with access to a range of collaboration and communication applications like email, chat, calendars, documents and presentations — anytime, anywhere

• Use any computer or mobile device that’s connected to the Internet, regardless of operating system, including an office or home computer, laptop, or mobile phone

• No CAPEX solution that doesn’t require hardware or software and needs minimal administration, resulting in tremendous time-and-cost savings

• Enhances business productivity with 99.9% uptime guarantee, enabling less concern about system downtime

• Protects data and storage with highest level of security, and adheres to compliance policies

• Meets technical, branding and business requirements with full administrative and data control over applications

• Easy-to-operate and integrates with existing systems, with added benefit of 24x7 customer support via in-person, phone and email

Why choose Tata Communications’

InstaOffice powered by Google Apps?

For more information on Tata Communications’ InstaOffice powered by Google Apps, please visit www.tatacommunications.com or contact us at: mysolutions@tatacommunications.com or India Toll-free 1-800-209-8765

About Tata Communications

Tata Communications, a member of the $72.5 billion Tata Group,

is a leading global provider of a new world of communications.

The emerging markets communications leader leverages advanced

solutions capabilities and domain expertise across its global and

pan-India network to deliver managed solutions to multinational

and Indian enterprises, service providers, and Indian consumers.

Tata Communications’ range of services include transmission,

IP, converged voice, mobility, managed network connectivity,

hosting and storage, managed security, managed collaboration,

and business transformation for global enterprises and service

providers, as well as Internet, retail broadband, and content

services for Indian consumers.

IndiaTata Communications C-21 and C-36,Bandra Kurla Complex,Mumbai 400098Tel +91 22 6657 8765

Tata Communications LVSB Kashinath Dhuru Marg Prabhadevi, Mumbai 400028Tel +91 22 6657 8765

Tata Communications Global Customer Service Centre,Alandi Road, Dighim, Pune 411015Tel +91 20 6635 7001

Tata Communications VSB, Bangla Sahib Raod, New Delhi 110001Tel +91 11 6650 1111

Tata Communications VSB 1/18, C.I.T. Scheme VII-M, Ultadanga, Kolkata 700054Tel +91 33 6611 6660

Tata Communications VSB, No 4, Swami Sivananda Salai, Chennai 600002Tel +91 44 6677 4103