software solutions handbook - managed print services · management system . look at specific...
TRANSCRIPT
Software Solutions
Handbook
2
Table of Contents Table of Contents 2
1. Document Distribution 3 Example Target Markets & Personnel 4 Proposition 5 Feature comparison 6
2. Document Management 7 Example Target Markets & Personnel 8 Proposition 9 Feature comparison 10
3. Document Accounting & Control 11 Example Target Markets & personnel 12 Proposition 13 Feature comparison 14
4. iW360 15 Example Target Markets & Personnel 16 Proposition 17 Feature comparison 18
5. Colour Management 19 Example Target Markets & Personnel 20 Proposition 21
6. Variable Data Printing 22 Example Target Markets & Personnel 23 Proposition 24
7. Production Workflow 25 Example Target Markets & Personnel 26 Proposition 27
3
istribution
1. Document D
Canon’s Document Distribution Solutions capture day-to-day hardcopy documents in an electronic format, to be sent electronically. These solutions replace traditional methods of distribution such as mail, fax and courier, to deliver instantaneous, zero cost, secure distribution of documents across your existing network infrastructure This results in quicker, cheaper & more secure distribution of documents & the integration of paper documents into your digital workflows.
Network ScanGear A scanning application enabling users to place documents in the feeder of the MFP
ts back to their PC
from the touchscreen on he multifunctional printer directly to an
ddress, file location or fax/iFax
er, etwork folder or document /content
h electronic files, change the page
s and mark-ups,
tly into leading ontent/document management
ing information),
and ‘pull’ documenfrom their desk iSend Scan documentste-mail a eCopy Scan documents to: e-mail, fax serv
iSend
nmanagement system, from an easy to use touchscreen, with full security and native integration into back office applications
eCopy Paperworks Combine scanned documents wit
order, add annotationthen send the document to either an e-mail address, folder structure, or indexed into a document/content management system eCopy Connectors Scan documents direccsystems (with indexfax servers or cost recovery systems
eCopy
4
Example Target Markets & Personnel
Pharmaceuticals Scanning & collaboration on drug trial information. Storage of drug trial information into content management systems. Engage with relevant Line of Business Managers and IT Architects/Engineering/Construction Capture, editing and sharing of tender documents, plans, project information, etc. across a multi-site environment. Engage with Senior Partners and IT
Healthcare Scanning and sharing of paper based patient information across departments and clinicians. Engage with Departmental Managers and the Executive Board. Involve IT.
Corporate Integration of paper securely (and with an audit trail) into back office applications and workflows, eg. A Content Management system Look at specific paper-intensive departments & their Line of Business Manager, engage with IT Legal Easy to use, secure scanning of documents between legal professionals, their colleagues and their clients. Integration of paper documents into case management software and with client billing systems (chargeback for scanning). Engage with fee chargers and legal secretaries. Involve Senior Partners and IT Education Integration of paper documents in pupil management systems to improve archiving & retrieval of student information, eg. Scanning into SIMS.net. Engage with Headteacher and IT (where appropriate)
General Office SME Replacing costly traditional communication methods with secure and easy to use scan to mail/file functionality
Proposition
PROPOSITION KEY CUSTOMER ISSUES SUPPORTING RESEARCH KEY FEATURES KEY BENEFITS
Cost of distributing documents is high using traditional methods
such as fax, mail & courier
Over a third of documents are distributed in harcopy*
Up to 3% of an organisation's revenue is distrubuted in hardcopy*
Scan & send paper documents electronically
Zero cost communications as leased lines are already paid for -
reduce document distribution costs signficantly
Speed of communications needs to be rapid (an increasing
requirement)
20% of documents are required on the same day*
Send paper documents instantaneously via e-mail
Increase the speed of communications dramatically - communicate more efficiently
Document security is important
Royal Mail lost over 14 million letters in 2005**
eg. 25 million HMRC recors lost by a courier in 2007
Send documents electronically with full audit trail & where required,
authentication & encryption
Peace of mind that documents are sent & received safely
Reduce environmental impact
A courier travelling just 250 miles per week would contribute 5.5
tonnes of CO2 per year*** - about the same as an adult male elephant
Send documents electronically, reduce the reliance on transport
based communications
Contribute towards achieveing environmental targets
Doc
umen
t Dis
trib
utio
n
Difficult to integrate paper documents into existing digital
workflows
Scan (and index) paper documents into existing back office
applications & workflows
Leverage existing back-office applications by increasing usage &
improve the efficiency if existing pape & electronic workflows
*IDC, 2006 **BBC News website,2006 ***The Carbon Neutral Company online CO2 generation calculator, based on a 2.0+ litre diesel car travelling 50 miles per day
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6
Feature comparison
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2. Document Management
Provides organisations with the ability to capture, store, retrieve, share and manage paper and electronic documents digitally. The solution will help to deliver cost savings, improved productivity, competitive advantage and peace of mind, through improved access to information, and better business processes.
iW360 v 3.0 iW360 is a powerful document handling and publishing software suite with a single user-friendly interface- iW Desktop. The iW Document Server option allows workgroup collaboration for up to 50 users. iW360 streamlines the way users manage the entire document life cycle by simplifying the management, publishing and handling of documents Therefore™ Workgroup Edition A SQL based document management application for up to 10 users. Therefore™ Workgroup offers full indexing, search and retrieval functionality, along with document security and data back up, ensuring that you can access documents quickly, yet securely, with a full audit trail. Therefore™ Business Edition All the benefits associated with Therefore™ Workgroup for an unlimited number of users, and with the added ability to create multiple workflows based on your existing document processes. Therefore™ Business Edition integrates your documents with back offices applications (eg. SAP), and is fully scalable to meet your ongoing organisational needs.
Therefore™
iW Desktop
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Example Target Markets & Personnel
Education Management of student records and information (for those schools that don’t use SIMS.net). Engage with Headteacher and IT (as appropriate) Healthcare Management of patient information between departments and clinicians, replacing the movement of paper records. Engage with Departmental Managers and the Executive Board. Involve IT. Emergency Services Management of documentary information relating to offences, patients, incidences, etc. Replacing the movement of paper records. Engage with Executive Boards and involve IT Logistics Management of delivery slips/POD notices, tachograph information, etc. Replace existing paper based systems. Engage with MD/FD and IT. Financial Services Management of client based information. Replacing the movement of paper files. Engage with Partners, Line of Business Managers and involve IT
Small to medium sized legal firms that do not currently have a case management system to manage their client matter files. Engage with Senior Partners and IT
General Office Small Organisation of all documentary information within the business, replacing filing cabinets Medium & Corporate Paper intensive departments within the organisation. Replacing paper based processes with searchable/retrieval electronic documents, eg. Order Processing, Accounts Receivable/Payable, HR, Legal, Shipping, etc. Engage with Line of Business Managers, MD/FD (where appropriate) and IT Legal
Proposition
PROPOSITION KEY CUSTOMER ISSUES SUPPORTING RESEARCH KEY FEATURES KEY BENEFITS
Time is wasted trying to find & retrieve documents within
organisations
On average, people spend over 4
hours per week looking for information*
Documents are stored electronically in a structured &
searchable format
Documents are available in seconds rather than minutes or
hours
High cost of managing & retrieving documents
The creation, storage & retrieval of documents costs up to 9% of an
organisation's revenue*** On average, over 15% of floor
space in offices (typically €300-€500 per m2) is taken up by filing
cabinets*
Storing documents in a structured, electronic format reduces storage costs and makes them less prone
to misfiling
Substantially reduce the cost of managing & retrieving documents
Need to improve processes
For example, by introducing a formal workflow system for Accounts Receivable, late
payments can be cut by 50% * Without an invoice automation system, you are 3 times more
likely to lose invoices *
Set electronic workflows for everyday paper based processes
Reduce document processing times, and increase the speed of
payments
Need to find competitive advantage
On average, 20% of documents are not available when needed*
Access paper based customer information rapidly to ensure queries are dealt with quickly
Improved customer services & potential improved customer
satisfaction
Doc
umen
t Man
agem
ent
Need to reduce risk & comply with legislation
90% of company's whose documents are destroyed by fire go
out of business**
Back up important paper based documents electronically & make
them available to regulators quickly & efficiently
Reduce risk of losing documents/not being able to
access document quickly
*AIIM Europe 2009 ** What to Buy for Business Magazine ***IDC, 2006
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Feature comparison
3. Document Accounting & Control
Provides organisations with the tools and expertise to monitor and control their print both at device, user and document level enabling them to deploy an effective Print Strategy to deliver cost savings and control, new revenue streams, improved productivity and peace of mind
uniFLOW Output Manager A fully scalable and modular software solution that can track and monitor the output of devices and users, intelligently route jobs and hold documents securely before printing.
iW Management Console A server based application that delivers a ‘birds-eye’ view of the status of all devices on your network, regardless of manufacturer. Comes as standard with all Canon devices Security &Cost Control Pack Embedded as an unseen application in the in the device, S&CCP tracks and reports on printing, copying, scanning and faxing by device and user. It includes secure release of documents on the device until user’s authentication
Canon Remote User InterfaceAn easy to use device monitoring software, accessible by entering the device’s IP address from an Administrator’s PC. Comes as standard with all Canon devices e-Maintenance A proactive service and remote diagnostics tool that automatically contacts Canon when an error occurs on a customer’s device, provides automatic meter readings and also helps with the management of consumables stock
e-Maintenance
iW Management Console
uniFLOW Output Manager
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Example Target Markets & personnel
Provide information on print behaviour to potentially change behaviour and leverage assets. Additionally, they may require the ability to control access to output devices and users. They will use information and control to reduce cost and improve productivity within their organisations Engage with Line of Business Managers, MD/FD (where appropriate) and IT Education Provide the ability to control access to devices and chargeback users for jobs to deliver revenue streams. The Academic market can be split into:
• Primary/Secondary Education – control access for pupils to devices
• Higher/Further Education – control access to devices and chargeback students
Engage with Bursar/Headteacher and involve IT Professional Services Provide the ability to monitor the jobs they conduct to chargeback clients for work to deliver revenue streams. The Professional market can be split into:
• Professional Services – chargeback clients for projects • Print-for-Pay – control client access to devices and to
chargeback on client jobs Engage with Senior Partners, fee chargers, FD/MD. Involve IT
Departmental & Enterprise-wide
General Office
Proposition
PROPOSITION KEY CUSTOMER ISSUES SUPPORTING RESEARCH KEY FEATURES KEY BENEFITS
The cost of document output is a high (yet controllable) cost but organisations don’t know how
much they are spending
Document output costs account for up to 3% of an organisation's
revenue & 5% of their IT budget* 70% of organisations don’t know how much they are spending on
print*
Identify who's printing what, where, when & how and use this
information to put in place controlsChargeback for the cost of printing
Accurately identify & control the true cost of printing in the
organisation
Identify usage by user and device to determine what the print
infrastructure/fleet needs to look like
Need to make decisions based on fact rather than guesswork -
improve predictability Make purchase decisions based on
fact
Need to find new revenue streams Chargeback clients, projects, users,
cost centres, etc. for their print usage
Deliver new revenue streams from print
Need to improve employee productivity
40% of employees spend at least 1 hour per week on printer related
issues, such as paper jams*
Automatically ensure that users print the right job on the right
device & enable users to pick up their print job from any printer in
the fleet
Employees do not waste time waiting for jobs sent to a device
that is inappropriate or devices that have an error
Need to reduce the burden on IT
IT departments spend 15% of their time of print related issues with
more than 60% of Helpdesk calls attributable to print**
Remote management of devices with ability to monitor the status of
all devices from a central point
Proactively manage device issues often before users even report an
issue
Need to ensure document security
50% of employees find other peoples' documents on the printer
output tray & 40% of these documents are sensitive in nature*
Secure release of print jobs when the user wants to release them
Ensure documents are only seen by those that need to see them. Reduce unwanted print outs -
reduce wastage & cost
Doc
umen
t Acc
ount
ing
& C
ontr
ol
Reduce environmental impact Offices throw out over 4.6 million tonnes of paper each year, costing
£59 billion
Secure release of only the print jobs that are wanted, ie. If you change your mind, the job can be deleted at the device, rather than printed
out
Reduce paper and toner wastage
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Feature comparison
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4. iW360
iW360 is a powerful suite of iW software and device accessories to significantly improve workgroup productivity and streamline the way office workers manage information and create documents.. It achieves this simplifying the way customers manage, publish and handle their documents. It will automate workflows, improve the efficiency of various jobs related with "creating documents". iW360 enables users to digitise paper documents, as well as manage, edit and print electronic documents as a sequential job.
iW360 includes: iW Desktop The familiar and user-friendly face of iW360. Carry out your document-related tasks: capturing, viewing, editing, managing, searching, printing and faxing documents. Desktop reduces waste in office operations by facilitating smoother processes iW Publishing Manager Allows users to merge pages/documents from different applications, edit content and change page order, document/page settings & document finishing to show how a document will appear on paper, on screen, before printing on a Canon device. iW Function Flow Create personalised ‘favourites’ buttons from the user interface of the Canon MFP. The buttons represent individual document workflows to be set off from the moment of scanning. A sequence of jobs can to be registered under a single button on an iR device and be executed by pressing one button only. MEAP Connectors for imageRUNNER ADVANCE Seamlessly connect an imageRUNNER ADVANCE device directly to a variety of external systems via the following connectors SMB, SMB Indexing, FTP, SharePoint Server 2007 and iW Document Server (Comes with iW360 Server option) iR Options Extends iW360 PDF publishing capability with: 1)PDF Compact Compression of scanned PDF file sizes to reduce the burden of scanned documents sent across the network 2)PDF Searchable Creates searchable text within a scanned document to find instances of words within Adobe Reader 3)PDF Trace & Smooth Creates PDF files where text and illustrations are outlined. The resulting PDF can be enlarged without a loss of quality iW Document Server option- Requires iW360 Client Share document libraries and collaborate effectively on documents. iW Document Server provides the backend framework for storing and sharing documents on a server. Users access the libraries through iW Desktop
iW Publishing Manager
iW Function Flow
iW Desktop
Document Lifecycle through iW Desktop
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Example Target Markets & Personnel
General Office
Ideal for individuals to simplify the management of paper intensive processes by capturing, storing or searching documents to combining, editing and distributing or outputting to a Canon MFP. With iW360 Document Server workgroups can also collaborate in the handling of documents Example horizontal processes include:
• Projects – managing project files and compiling project briefs
• Finance – compiling Board Reports & financial packs • Marketing – compiling of product based information
such as launch documents, product manuals & brochures
• Sales – compiling sales proposals and storing customer proposal information
• Technical & Design – compiling product manuals & instructions
Engage with Business Managers, PAs and Users, involve IT Education Creation of lesson collateral, storing & sharing of course materials & lesson plans, distribution of documents to students, creation and sharing of student work. Engage with Headteachers, Departmental Heads, Bursars, Secretaries/PAs and involve IT Estate Agents Provision of property information to prospective buyers in an attractive format, storing & sharing of property information and provision of HIPs packs. Engage with Owner/Branch Manager Central Government & Emergency Services Compilation of complex reports to report back on initiatives, statistics, etc. Engage with Line of Business Managers and involve IT Architects, Engineering & Construction Preparing of tender documents, compiling project plans and managing project files. Engage with Senior Partners and involve IT
Proposition
PROPOSITION KEY CUSTOMER ISSUES SUPPORTING RESEARCH KEY FEATURES KEY BENEFITS
Employee productivity - significant time savings of administrative tasks
Time is wasted on manual, paper based workflows where documents (both paper & electronic) cannot be found, collated or distributed easily
4 out of 10 workers spend 2 hours per day on unnecessary
administration
Accurately identify & control the true cost of printing in the
organisation
Spending hours everyday on manual administration tasks that involve sending paper documents from one person to another, eg.
Expenses, holiday forms, etc
Scan & send paper documents electronically
Instant, zero cost communications as leased lines are already paid for - reduce document distribution costs
significantly and increasing the speed of communication
Time wasted trying to find everyday documents, lost under a sea of
paper on the desk
32% of documents are unavailable when they are needed*
The average office worker spends 8 hours per week looking for
documents & 6 weeks per year trying to find incorrectly filed
documents**
Storing documents in a structured, electronic format, clearing the desk
Reduce the time spent searching for documents on the desk
iW3
60
Sof
twar
e
Time taken collating & publishing documents such as reports,
manuals, etc, by hand
Over 75% of Administration functions apply some sort of
manual finishing to their documents, including such tasks as collating & sorting, stapling, hole-
punching, folding & booklet making***
Collate documents from scanned images & other electronic files, on screen, rather than by hand, then
print out with finishing
Save time and effort spent in collating and finishing documents
*Cimtech **Blue Lion Research ***IDC, 2006
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Feature comparison
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5. Colour Management
The Colour Management solutions enable users to control the accuracy of colour at every stage of the workflow. The hardware and software bundles are designed to ensure that users achieve accurate and consistent colour on single and across multiple devices. An effective colour managed workflow can result in significant cost savings, with less time spent colour correcting files, more accurate digital proofs, and less waste associated with poor quality print production.
EyeOne Range Using products from X-Rite the eye-one range includes software and hardware bundles that are designed to enable you to calibrate and profile devices. Control the colour from monitors, cameras, scanners or applications through print on RGB or CMYK Printers ProfileMaker Platinum ProfileMaker Platinum is designed specifically for prepress and publishing professionals that need to achieve accurate and predictable colour results across a broad range of printing systems, including digital (laser and inkjet) and traditional (offset, flexo and gravure) printing systems Eye-One Process Control These bundles have been created specifically to support the colour imagePRESS devices and to ensure optimum colour performance. The software/hardware bundles include integrated Pantone libraries and easy to use software so that users can achieve accurate and consistent colours on their imagePRESS devices. For the production environments where clients are working to Fogra standards, validation tools are included.
EyeOne Range
ProfileMaker Platinum
Eye-One Process Control
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Example Target Markets & Personnel
Print for Pay environments Ensure accurate reproduction of print jobs for clients to ensure accurate representation of corporate brand colours. By colour managing the production process you can ensure that if any reprints are ordered they will be reprinted accurately. The use of colour management tools within the business will allow you to match the colour across multiple devices. In addition through the use of these tools and the creation of profiles you will be able to closely match colours produced on imagePRESS devices with litho presses.
Marketing/Advertising Agencies or Departments If you colour manage the whole workflow the tools available ensure that you can achieve accurate and predictable colours. This means that the colours you see on screen when designing a document will be the same as the colours that you see when you proof the document.
Colour management can be utilised within office environments that have full colour devices (with efi controllers) to ensure that corporate brand colours are produced accurately and consistently time after time.
Corporate Environment
Proposition
PROPOSITION KEY CUSTOMER ISSUES SUPPORTING RESEARCH KEY FEATURES KEY BENEFITS
Time wasted colour correcting files that are wrong
33% of production time wasted colour correcting files *
Control colour throughout the whole production process
Less time wasted trying to control colour
Time wasted trying to match the colours across multiple devices
66% of Design and Production firms do not use CM
Match colour across multiple devices utilising colour profiles
Less time wasted trying to control colour, more consistency in colour
production over time
Protection of corporate brand colours
Colour improves brand recognition by up to 80%
Colour control throughout the whole process Protect your corporate brand
Accrurate production of proofs 41% of Design and Production firms
find accurate colour proofing a challenge*
Colour control throughout the whole process
Accurate colour results in less time and less money wasted
Colo
ur M
anag
emen
t
Money wasted by having to reprint colours that have been produced
incorrectly
15% of production wasted on corrections
Predicatable colour at all stages of the workflow Reduce wastage
*Trendwatch
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6. Variable Data Printing
A portfolio of personalised print software allows you to personalise the content of all of your documents so that they are more relevant to the recipient. From creating targeted marketing materials and direct mail campaigns to applying sequential numbering or barcodes to documents. Add value to your transactional documents such as invoices and statements by adding tailored messaging.
Fiery Freeform This option allows you to create basic templates that are stored on the RIP (EFI) and can be called at the time of printing. This acts as an image overlay and could be used in cases such as headed paper PrintShop Mail The software is designed for creating promotional documents. With options for both PC and Mac this is a simple to use application for designing documents where the images and text are changing. It also includes support for business graphics and barcodes PlanetPress Suite of software products offering variable data printing and forms creation solutions for the output of customised documents, either to print, archive, e-mail, fax or via the web. It has the ability to capture data streams from host systems and then use these to create personalised documents. Direct Smile This software allows users to create personalised images (eg. Your name in fireworks). It can be integrated with both Printshop Mail and Planet Press
Fiery Freefrom
Planet Press
Direct Smile
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Example Target Markets & Personnel
Corporate Environment Avoid the need for pre-printed stationary and forms using variable data solutions which enable you to add letter heads or form design templates at the time of printing. Apply conditional text based on information held within the data stream, eg. Terms and conditions. Change the look and feel of your documents without having to reprogram your host systems. Add conditional messages or promotions to your customer communications. Marketing/Advertising Agencies or Departments Create more targeted communications to ensure that you achieve greater response rates and increased sales. From simple personalised print campaigns to cross media campaigns utilising PURLs (personalised URL’s) Print for Pay environments Add value to the services you offer your clients. Create more personalised documentation and offer new services. Integrated into web to print solutions you can attract a much wider audience. From personalised calandars and business cards to running invoicing runs for your clients. Utilities Companies Producing invoices and statements to clients using usage data, also printing of cheques. Banking/Finance Production of monthly account statements or summary sheets. Create more targeted promotions instead of the general inserts that are included as standard. Add value by creating tailored statements for stocks and shares portfolios. Logistics Using information from within the database you can create multiple documents that can be automatically output to multiple destinations in multiple formats. From the delivery note, to the picking ticket to the invoice and the pdf which can be automatically stored into your document archive system. Apply barcodes to the documentation to ensure that you can track more successfully. Higher Education Create more tailored documents; only include the content relevant to the recipient eg. Prospectuses
Proposition
PROPOSITION KEY CUSTOMER ISSUES SUPPORTING RESEARCH KEY FEATURES KEY BENEFITS
Money wasted on campaigns that are not effective
60.6% of consumers stated direct mail as preferred method of contact
for marketing purposes
Add conditional text, images, barcodes and business graphics Greater response rate
Getting more out of the communications that you already
send out
63% of recipients prefer transpromotional documents*
Marketing messages can be added to the transactional documents that
are already being sent out
Value is added to the communications sent out withput
incurring additional costs
The contents of the document can be taylored to the specific interests
of the recipients.
Getting more impact through communications
56.3 wanted direct mail highly personalised to unique interests
Communications are more relevant to the recipients which can result in
higher order values and greater response rates
Data can be captured and redesigned on a form so that it can
be printed on your MFPs
Money wasted on dedicated forms printers that are dated
Better utilisation of devices, remove the need for pre-printed forms and tractor fed paper resulting in lower
costs
Money spent producing pre-printed letterhead stationary
Letterheads can be applied at the time of printing
Reduces the costs associated with forms and stationary being pre-
printed, stocked, and thrown away in the event that the information
changes
Reduce postage costs associated with sending out communications
Utilising mail sort, pre-sort mail before sending to the post office
Benefit from reduced costs associated with postage
More professional looking documentation
Standardise the look and feel of
documents utilising variable data solutions
Strengthen corporate image and create more professional looking
documentation
Pers
onal
ised
Prin
t
Need to reduce the amount of money spent printing documents
Only print the documents that are required, automate the creation of soft copies that can be archived or
delivered electronically
Reduce costs and less manual time taken as tasks can be automated.
*Infotrends – The future of mail, 2006
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7. Production Workflow
A portfolio of production workflow tools designed to make the process of producing more complex work in a central print facility easy. From file input utilising simple job ticketing to the central control and management of multiple output devices. Ordering jobs over the internet, charging back to departments as well as taking payments on line are all possible. With built in make ready tools you are able to perform late stage editing of files right up until you print.
Enables print providers to offer a flexible web to print solution, integrated seamlessly with advanced print management features. Optimised for central print rooms (CRDs) this software can be coupled with uniFLOW Output Manager (in the office) to control both de-centralised and centralised printers. Both static and personalised print jobs can be sent directly from PCs or Macs to a CRD. Remote users can also simply upload print jobs with optional instant pricing and credit card payment. Print operators can offer tab printing, page-level media selection, sub-set finishing, and convenient splitting of colour and monochrome pages. EFI Digital Storefront This web 2 print solution allows users to order both print and non-print services via the internet from print providers. Users can upload files or select files from an on-line document library or order personalised documents for printing using on-line templates, eg. business cards. Comprehensive reporting and billing options are provided. The whole site can be branded to reflect the brand and image of the client or print provider. EFI Fiery Central A powerful modular, PDF-based workflow management solution that streamlines and automates key digital pre-press and production activities.
Helix Production Workflow
Helix Production Workflow
EFI Digital StoreFront
EFI Fiery Central
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Example Target Markets & Personnel
Central Print Room (CRD) A centralised print facility either on site or at a remote location enables print operators to maximise the utilisation of their central print devices. With support for on-line catalogues as well as the ability to upload static or variable data print jobs, web to print and production workflow systems can result in more automation, fewer errors and less down-time for operators. Make ready tools mean jobs can be setup and modified easily, as late stage editing is made possible through the options available. Higher Education Web to print systems offered by Canon enable staff and students to order print work. With options to support on-line payments as well as allocation of costs from card systems. They have the ability to support on-line catalogues of documents for ordering. Facilities Management (FM) Offering a web to print solution means that a central route for ordering print and non print items from a central print facility can be offered. This can also acts as a tool to promote (FM) services as well as ensuring a consistent approach to ordering print. Integrated reporting tools enable administrators to monitor and charge back for work completed. Local Authorities Can manage all production and route work to the CRD. Pre-flighting tools can reduce the number of errors whilst workflow solutions enable users to automate many complex yet routine print production processes.
Charging modules enable administrators to charge back print to each department. Remote workers can submit print jobs from home or whilst travelling.
Corporate Environment Manage print across your entire organisation so that you can ensure that the right job is printed on the right machine. Job ticketing ensures that jobs are ordered from a print centre using standardised information which avoids errors.
Proposition
PROPOSITION KEY CUSTOMER ISSUES SUPPORTING RESEARCH KEY FEATURES KEY BENEFITS
Need to produce professional looking documents quickly
33% of jobs needed in maximum of 24 hours turnaround*
Automation of job submission utilising job ticketing software
Quicker turnaround of jobs with less potential for errors
High costs associated with preparing files for print
Approx. 90% of the cost of a printed message relates to processes
around printing - such as creation, ordering, management, distribution
and storage
Upload and specify jobs on-line so that they arrive in the printroom
ready to print
Reduction in time and costs associated with producing a print
job
Reduce costs associated with holding stock of printed marketing
collaterals
Document obsolescence accounts for up to 25% of print purchased**
Print on demand from an on-line repository of documents
Easy access to order and reorder print jobs
Easily order stationery and business cards on-line
More than three quarters of print service providers agree that offering
a Web-to-print solution is an important part of meeting customer
requirements.**
Log on to a library of documents and personalise before ordering for
Jobs arrives ready for printing in a central location having been
proofed on-line, huge time and associated cost savings. Increased
control over corporate branding and design
Control print costs within your organisation
Web-to-print has helped print providers to streamline their
operations with features such as automated estimating, job templates, automated file
generation, and e-commerce options**
Software tracks all printer usage and enables an administrator ro introduce rules based routing to ensure the job is sent to the right
device
Cost savings and allocation of costs to departments
Prod
uctio
n W
orkf
low
Ability to submit print jobs from a remote office or from home
More than three quarters of print providers agree that Web-to-print helps expand their geographical
reach**
Users can upload and specify print jobs via the internet
Time savings and easy access to print centre
*(NAPL) ** CapVentures / InfoTrends
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