solution focused retrospectives - sinnvollfÜhren...retrospectives with scaling constellations ralph...

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Dr. Ralph Miarka I www.miarka.com [email protected] +43 650 38 168 38 Solution Focused Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba [email protected] [email protected]

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Page 1: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

[email protected] +43 650 38 168 38

Solution Focused Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba [email protected] [email protected]

Page 2: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Something about us… Veronika Kotrba, MC - Professional Coach 10/2003 – 06/2006 Master in Coaching and Solution Focused Management, PEF University of Management Vienna Dr. Ralph Miarka, CSM, CSPO, CSP Agile and Systemic Coach 03/2010 – 11/2012 Master of Science in Systemic Coaching, E.S.B.A. Vienna

We live in Vienna and work as coaches and trainers in different industries. We are interested in the combination of the solution focused approach and the agile values and principles, as we believe and experience that this will bring the most benefit to our customers.

Page 3: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Scenario

We are at half-time of this conference. It has been more or less useful to each of us. We want to learn, how we could make this conference even more useful for us from now on.

Page 4: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

The Björn

In groups of four: Björn Johannson (2005)

A

B

C

D

Page 5: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Opening

1.  What are you proud of that you have done at this conference so far?

1’. What else?

Page 6: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Opening

2.  What did you contribute that was helpful for other attendees?

2’. And what else?

Page 7: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Opening

3.  Looking back, knowing so much more, what would you do differently now (if you had the chance again)?

3’. And what else?

Page 8: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

The Björn - Reflection

What did you find useful about this exercise?

How could you apply it in your retrospectives or daily work?

Page 9: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Attitudes

Who is the expertfor your life?

Page 10: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

The “Island Model”

Page 11: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Attitudes

You are the only expert for your own situation!

Page 12: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

The “Island Model”

Page 13: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Attitudes

Operate from a “not-knowing” position

Page 14: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Attitudes

Focus on resources

Page 15: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Retrospective Prime Directive

Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.

Norm Kerth

Page 16: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Attitudes

Focus on a better future

Page 17: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Clarify issues and goals

Personal conference retrospective: What would you like to take away after this (short) retrospective to make the remaining conference useful to you? And what else?

A

B

C

D

Page 18: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Positive formulation

“I don’t want…”, “we should stop…”

What instead?

It’s not about the absence of undesired circumstances but the presence of desired ones.

Page 19: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Achievable?

How will you know when you leave the room that you made a small step forward in your desired direction?

Page 20: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Consequences & Meaning

Suppose you achieved your goal, which consequences would it havefor you and for others?

Page 21: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Scales

On a scale of 0 to 10, where 10 means you achieved your goal and 0 means the opposite, where do you stand at the moment?

0 10

Page 22: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Scales

How does it come that you are already there and not at 0? (Suppose you are at 0, what resources do you have that help you to cope?)

0 10

Page 23: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Scales

Where would you like to be? What is different here to the position before? How will you notice that you moved from [x] to [y]? How will others notice that? Suppose you are at [y], what will you do differently? When will you be at [y]?

0 10

Page 24: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Scales - Applications

1.  Enhance trust and confidence (by identifying and appreciating what works and how people achieved that)

2.  Visualize and utilize existing differences 3.  Substantiate goals: create a clear and observable

picture of the future 4.  Focus on next steps that are realistic, imagine small

successes and look back how you got there

0 10 34

1

current position

2

(Peter Szabo)

Page 25: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Constellations make a difference

•  Put yourself on the line – adopt a clear position with your body

•  Feel whether a position is right or not for yourself •  Feel the differences between positions now and then •  Value your gut-feeling

and let it work with your head together

0 10 34

1

current position

2

Page 26: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Reflection

What is useful to you? How will you use it (this afternoon, tomorrow, next week, …)?

A

B

C

D

Page 27: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Principles

If it works, do more of it.

Page 28: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Principles

If it’s not working, do something different.

Page 29: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Principles

Small stepscan lead to big changes.

Page 30: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Principles

If it isn’t broken,don’t fix it.

Page 31: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Principles

The solution is not necessarily related to the problem.

Page 32: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Principles

No problem happens all the time, there are always

exceptions that can be utilized.

Page 33: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Principles

The language for solution development is different from

the language needed to describe a problem.

Page 34: Solution Focused Retrospectives - sinnvollFÜHREN...Retrospectives with Scaling Constellations Ralph Miarka & Veronika Kotrba ralph@miarka.com veronika@kotrba.at . Dr. Ralph Miarka

Dr. Ralph Miarka I www.miarka.com

Solution Focused Principles

The future is bothcreated and negotiable.