solution overview brochure -

Professional Services Practice Guide

www.gothamtg.com

[email protected]


Gotham Technology Group is in the business of providing guidance and direction to IT professionals. With sales offi ces in Connecticut, New Jersey, and New York City, Gotham serves clients based throughout the Northeastern United States, and delivers goods and services across the globe. Gotham has built its business and reputation on long-term client relationships, leveraging:

• More than 15 years experience providing technology solutions to Fortune 500 companies• Highly skilled technical staff• Vendor partnerships with leading technology fi rms• A defi ned project management methodology

Gotham is professional, cost-effective, and accessible at all times to ensure the greatest productivity and success for our clients. Using our Best Practices methodology, we improve and optimize our clients’ infrastructures, processes, and procedures while lowering their overall costs.

Washington DC Metro11951 Freedom Drive, Suite 1300Reston, Virginia 20190Tel: 703-251-4471 Fax: 703-251-4470

New York City888 Seventh Ave., 35th FloorNew York, NY 10106Tel: 212-444-4500Fax: 212-453-2596

Connecticut 4 Research Drive, Suite 402Shelton, CT 06484Tel: 203-661-1400 Fax: 203-663-8060

New Jersey 1 Paragon Drive, Suite 200Montvale, NJ 07645Tel: 201-474-4200Fax: 201-802-9615

Virtualization Traditional resources like servers, desktops and applications can be virtualized, and change the way IT does business. Virtualization technologies yield better business process support and cost savings through consolidation, standardization, and automated provisioning.

Infrastructure Engineers architect and implement systems to gain operational effi ciency through optimization, implementation of administrative controls, tighter integration of core business applications, and seamless access to resources for a distributed workforce.

Security Our Security Practice works with customers on policy development and enforcement solutions to meet compliance objectives through pre-audit assessments or post-audit remediation, data protection solutions, risk management, security frameworks, threat and attack detection, and implementing technologies to enforce the policies.

Storage Organizations that face compliance challenges for fi le and email retention, business continuity and disaster recovery, may not realize they can get more out of what they already have.

Application Development

Whether it’s a collaboration and workfl ow system, a new interface to an existing business system, or a complete application architecture and development effort, Gotham provides customized solutions with a focus on functionality and stability.

Supporting Services

Gotham’s Technical Education Center, located in our Montvale, NJ offi ce, provides vendor-certifi ed training courses, as well as custom and on-site training.

Gotham provides technical support within our core technology practices and areas of expertise, helping customers with troubleshooting and issues such as network outages and degradation of service.

Technical Staff Augmentation

Gotham’s staffi ng team places project teams, consultants for short term projects, and temporary-to-permanent or permanent staff in both contingency and retainer assignments.


Practice Overview


“Gotham is our trusted IT advisor. We had a great comfort level “Gotham is our trusted IT advisor. We had a great comfort level with them, from soup to nuts and never once did they leave us with them, from soup to nuts and never once did they leave us hanging.”hanging.”

Jon GarlockJon Garlock, Systems Manager, J.H. Cohn, Systems Manager, J.H. CohnJon GarlockJon Garlock, Systems Manager, J.H. CohnJon GarlockJon Garlock

By allowing them to accomplish more while simultaneously saving money, Virtualization is revolutionizing the way many companies utilize technology. Gotham is at the forefront of this rapidly growing segment of the industry. For companies with costly management and overburdened resources due to...• Daily management and operation of servers • Hardware procurement challenges and user expectations• Delivering on demanding SLA’s to their business users• Space constrictions and environmental considerations

The benefi ts include...• Cost savings; doing more with fewer resources • Shortened project implementation life cycles• Ability to deploy robust development

environments• Increased security of access to applications

and data

The solution is to...• Leverage more of the existing server hardware • Enhance control of systems’ computing and I/O resources • Balance virtual server resources in terms of more effectively utilizing CPU cycles, memory, and I/O

Virtualization

• Virtualization planning and readiness• Server consolidation• Storage virtualization• Desktop virtualization (VDI)• Virtualization infrastructure• Application virtualization

Virtualization offerings

• Citrix Certifi ed Enterprise Administrator (CCEA)• Citrix XenServer Administrator • Citrix Certifi ed Instructor (CCI) • Citrix Certifi ed Administrator (CCA) • VMware Certifi ed Professional

15 certifications in this practice

• VMware Authorized Consultant Partner• Platinum VCP/VAC Partner• NetApp Global Services Program Member

(Virtualization Specialization)• NetApp Server Virtualization Accreditation

(NS1-201)

Strategic partners


Virtualization

Imp lementa t i on Mode l


Power consumption costs high

Consolidation strategy

Application delivery

Datacenter space limit

Capacity assessments

Documented solution

Design approval

Test VDI use cases

VDI assessments (identify use cases for VDI)

Consolidate servers

Solution design

PLAN PILOT IMPLEMENT MANAGE IMPROVE

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Review best practices Support for virtualization deployment

Rollout to production environment Quarterly health checks

Server expansion

Desktop standardization Remote users

Help desk management

Optimal performanceThird party utilities

Upgrades and maintenance

Application compatibility

Critical workloads

User profi le management

Capacity planning

Chargeback models

Support for virtualization deployment

Virtualization

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Client: Large PublicAccounting Firm

Industry: Accounting

Solution Areas: Access, Consolidation, Security

Key Technologies: Citrix, Microsoft, HP

• Largest independent accounting fi rm in the Northeast • One of the Top 20 accounting and consulting fi rms in the United States• Provides audit, tax, accounting services to private and public middle-market companies, individuals, and not-for-profi t

groups.

• Rapid business growth had outpaced that of a non-scalable multi-user environment • Required the ability to scale out application access strategy, while maintaining a high-level of security and providing a

smooth and seamless transition to their end users• Wanted to maintain as few physical servers as possible and still implement the most cost-effective solution

After an extensive systems and requirements analysis, Gotham designed a new infrastructure incorporating: • Citrix XenApp 5.0 Platinum, Citrix XenServer 5.0, and Provisioning Server as back-end mechanisms for virtual machinesProvisioning Server as back-end mechanisms for virtual machinesProvisioning Server• Citrix Application Streaming to provision applications • Pair of Citrix Access Gateway Enterprise units to provide secure remote access

• Increased security • Improved remote access • Increased effi ciency and reduced maintenance

• Reduced costs • Improved performance and scalability• Robust environment allowing for growth

• Gotham’s high level of expertise and top-level partnerships and relationships• Knowledge of platform inter-dependencies and breadth of skills needed to redesign the access solution • Knowledge of new technology and tools, enabling us to provide creative solutions to diffi cult challenges • Extremely dedicated staff and signifi cant experience with similar scopes and projects

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Virtualization

Gotham helps clients build, maintain, and enhance their technology infrastructures to provide the secure foundation needed to achieve their business goals.Barriers to efficiency and effectiveness of server-based deployments... • Application conflicts• Costly application packaging, deploying, and updating• Regression testing, hotfixes, and service packs• Slow response time

With benefi ts including...• Effi ciency• Performance optimization• Secure access to application, data, and

server resources• Operational security• Reduced TCO and increased ROI

Can be overcome by...• Application streaming• Network optimization

“Communication is key when implementing a new infrastructure. Gotham was able to provide creative solutions to make disparate environments co-exist.”

Sandy Jacolow(Former CTO), Newmark

Infrastructure


Windows Server Infrastructure Messaging• Active Directory • Archiving and e-discovery solutions• SharePoint • Message system migration• Exchange Server Networking• SQL Server database • Assessment and design

Application Delivery and Provisioning • Protocol optimization• Application virtualization • Remote access and VPN• Packaging and streaming

Secure application delivery with Citrix infrastructure

Infrastructure offerings

Infrastructure


• Microsoft Certifi ed Professional (MCP), NT Server Enterprise 4.0

• Citrix Certifi ed Enterprise Administrator (CCEA)

• Microsoft Certifi ed Systems Engineer • Citrix Certifi ed Network Associate• Microsoft Certifi ed Product Specialist • Check Point Certifi ed Systems Engineer/

Administrator (CCSE, CCSA)• Cisco Certifi ed Design Associate


Strategic partners



Application and service requirements

Infrastructure and network assessments

Integration validation

Prototype solution set


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Application packaging and provisioning

Baseline performance

GothamWatch managed services

Secure remote accessMessaging infrastructure

Systems management solutionsWindows infrastructure services

LAN/WAN optimization

Service level agreements

Operational support design

Application deployment standardsDesktop standardization

HA and DR confi gurations

Application optimization

Scalability / high availabilitySystem performance

Technological changes

User / group managementDirectory services securityMergers

Unifi ed messagingMobile communication

Remote workforce

Web application acceleration

Application and system asset management

IT support model

Server and desktop upgrades

Business continuity planning

Infrastructure

Client: Duane Morris, LLP

Industry: Law Firm Solution Areas: System Migration, Performance, Remote Access, Security

Key Technologies: Microsoft Active Directory, Citrix

• One of the top 10 law fi rms in Philadelphia and among the top 100 in the nation • Featured in trade publications for being in the upper echelons of law fi rms in their use of technology • IT staff supports 1,300 users, including more than 500 lawyers, in 20 offi ces, using 80 separate applications

• Duane Morris had been using Citrix MetaFrame 1.8 as a remote access solution, supported by two internal IT resources, and supplemented by Gotham Technical Support as needed

• Already in the process of migrating from NetWare, GroupWise, and WordPerfect to Windows Server, Offi ce and Exchange, they decided to move all their applications to a Citrix platform to improve performance, simplify use and maintenance, and gain scalability

Gotham implemented and tested a full Citrix MetaFrame Access Suite XPe farm with two Web Servers and two test servers, designed to meet Duane Morris’ specifi c requirements. Gotham then provided knowledge transfer to assist Duane Morris’ IT staff in deploying applications on a rolling basis.

• Integrated AD policies made the Citrix implementation nearly transparent to users, so almost no user training was required• Two web servers and test servers allow Duane Morris to thoroughly test applications before their release Two web servers and test servers allow Duane Morris to thoroughly test applications before their release T• Built-in double redundancy eliminates all single points of failure, practically eliminating downtime

• Gotham’s quality of work and responsiveness while supporting Duane Morris’ existing Citrix deployment made them the natural choice for the full implementation

• Duane Morris’ IT organization is highly standardized, which Gotham supported completely, building each server identically • Mike Carpinella, Duane Morris’ head of IT, received his own Citrix training at Gotham’s Technical Education Center

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Infrastructure


Any serious adoption of virtualization technology and strategies requires centralized storage. Gotham helps clients identify and implement the most appropriate and cost-effective storage solutions.Organizations that need to...• Reduce server and desktop footprint• Replace existing DAS environment with a networked solution • Reduce an enormous backup window• Increase reliability in an affordable HA solution • Safeguard or improve business uptime statistics

And see benefi ts including...• Direct cost savings through reduced power,

cooling, and real estate • Expanded capacity and performance without

affecting data availability • Reduced backup windows, increased

reliability • Ability to meet compliance requirements• Business continuity maintained through

replication of critical data and services • More reliable disaster recovery strategy foundation

Take action to...• Implement a centralized storage solution that supports a consolidation

and virtualization initiative• Assess existing and projected storage utilization• Develop strategies to centralize active data and archive unused

necessary data• Implement solutions that meet planned recovery point and recovery time

objectives

“To effectively run an IT organization it is crucial to have a limited but select group of partners you can rely on. Gotham has been one of my partners for over ten years.”

Jerry Levine, Head of Information TechnologyAQR Capital Management

Storage

Strategic partners

Storage


• EMC ASN Accredited Partner - One of very few certifi ed partners in the Northeast approved to implement EMC world-class storage solutions.

• Technical Architect (TA), EMC ASN Pre-sales Certifi cation• Implementation Expert (IE), Specializations in CLARiiON, Centera and

Celerra products

• EMC Certifi ed Technical Specialists• NetApp NS1-201, specializations in server and storage virtualization

products


• Storage infrastructure • Backup and replication• Disaster recovery • Deduplication• Storage virtualization • NAS

Storage offerings




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Vendor comparison

Performance, capacity, and utilization assessment

Migration of data structuresAssess SLA, RPO, RTO requirements

Centralized storage need

Service failures

Hardware analysis

Performance and scalability

Provide working examplesDemonstrate hands-on use of tools

Concurrent implementation

Demonstrate hands-on use of tools

Environment compatabilities

Business model support

Client load limits

Maintenance downtime

Storage system burn-in

Stress testing

Infrastructure augmentation

Annual health check Updated services

Current state vs. implemented

Load changes

Proactive client notifi cation

Product training

Baselines and trending

Automated reporting and data collection

Storage

Industry: Finance Solution Areas: Data Storage Key Technologies: EMC SAN, Cisco SAN Switches, Cienna dark fi ber connection

An investment management fi rm employing a disciplined multi-asset, global research process. Their investment products span from aggressive high volatility market-neutral hedge funds to low volatility benchmark-driven traditional products.

The client had outgrown and needed to replace their existing SAN, a mid-sized CLARiiON. Through the purchase of EMC products, the client also hoped to centralize their data management. Scalability was key because of the amount of accumulated data. And as they were opening up another datacenter, the client needed real time replication between the two sites, and failover in case of a disaster at one site.

The client chose to purchase an EMC DMX-3 enterprise SAN, with enterprise class Cisco SAN switches and Cienna dark fi ber equipment. This solution eliminated the increasing number of direct attached storage arrays, and allowed them to proactively monitor the hardware.

• Reliable storage • Centralized management • Proactive monitoring of the storage hardware • Data replication to remote site

• Fiber attached backup media server and server hosts increased data throughput

• Virtual servers and server failover solutions were implemented using the SAN

The client feels that to effectively run an IT organization, it is crucial to have a limited but select group of partners they can rely on. Gotham has been a reliable partner for over ten years.

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Storage

Strategic partners

Gotham’s Security Practice has unique industry specializations that include PCI SSC compliancy; and diversifi ed offerings in SOX compliance, HIPAA mandates, and data leak protection (DLP). Because of... • Heightened security threats and

vulnerabilities • Alarming amount of digital crime • Laws requiring compliance enforcement • Regulatory mandates (SOX, HIPAA, PCI)

Your critical agenda...• Data protection• Risk management• Compliance enforcement• Standardized controls

Leads to benefi ts...• Policies and procedures that

maintain compliance• Secure guest access• Increased monitoring• Decreased attack risk

Security


“Thanks to Gotham, it is no “Thanks to Gotham, it is no longer a question of whether longer a question of whether or not we can do it, but when or not we can do it, but when we can get it accomplished.”we can get it accomplished.”

Lou GascoLou GascoDirector of IT Standards Director of IT Standards and Governance,and Governance,MetLifeMetLife

Policy Development• Security assessments • Internal and external penetration and vulnerability tests• PCI pre-assessments and audits• Security policy assessment Policy Enforcement• Perimeter security• Firewall and proxy solutions• Policy design• Network access control• End point policy, enforcement, and protection• Anti-virus, malware, spyware solution implementations• Two-factor authentication • Single sign-on and rights management• Application and service provisioning• Data protection, encryption (disk and wire), vaulting• Compliance enforcement solution implementations

Security offerings

Security

• Security+• SecurID 6.0 Administration• PCI Qualifi ed Security Assessor• Certifi ed Ethical Hacker (CEH)• Certifi ed Information Security Manager (CISM)• Certifi ed Information Systems Security Professional

(CISSP)• Cisco Certifi ed Network Associate (CCNA)• Microsoft Certifi ed Systems Engineer (MCSE)• 3Com, Ascend, and WatchGuard router and fi rewall• Check Point Certifi ed Security Administrator (CCSA) • Check Point Certifi ed Security Expert (CCSE)• Check Point Certifi ed Security Instructor (CCSI)• InfoSec Assessment Methodology (IAM)





Defi ne project scope

Documentation discovery

Identify project resources

Identify security initiative drivers

Security project roadmap


Identify scope of compliance requirements (IT, HR, Finance)Determine internal vs. external resource requirementsCompare best practices in similar vertical market or space

Compliance (PCI, HIPAA, SOX)Reaction to security breachCompetitive advantageChange in business modelBusiness continuity concernsDisaster recovery demands

Identify defi cient policy and procedure areas Scope of gap assessmentInfrastructure parameters

Testing and assessment

Execute security project

Create remediation roadmap

Set policies, procedures and standards Incident / event monitoringRemediation resources

Compliance assessment

Penetration testing

Implement remediation measures

Continuous monitoring Policy maintenanceChange controlThird party testing

Regular testing/auditing

Security posture re-evaluation

Continuous process improvementNew security posture defi ciencies

Post event analysis

Testing and assessment

Identify defi cient policy and procedure areas

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Security

Industry: Insurance Solution Areas: Security, Remote Access Key Technologies: Two factor authentication

• A leading provider of insurance and fi nancial services to millions of individual and institutional customers A leading provider of insurance and fi nancial services to millions of individual and institutional customers A• Through subsidiaries and affi liates, the company offers life insurance, annuities, automobile and homeowners’ insurance,

retail banking services, as well as group insurance, reinsurance, retirement and savings products and services to corporations and other institutions

• A company committed to the security of its systems, leads the fi eld in identity and client privacy protection • Had been using RSA Security solutions to address point security challenges for years • When presented an option to make existing authentication systems more secure by integrating two-factor authentication,

the company felt it was well worth the investment

RSA SecurID strong authentication technology increases security by combining two factors: something the user knows (username and PIN) with something they have (a randomly generated passcode). The company signed a four year agreement to extend RSA SecurID strong authentication technology to all domestic and international employees over the following two years.

• Stronger authentication technology ensures that proprietary business and private customer data are only available to authorized users

• With the help of two-factor authentication, businesses can assure their clients that the identities of people, devices, and applications are authorized before they interact with critical data

Gotham is a leading provider of technology solutions and maintains strategic partnerships with recognized technology leaders in order to bring our clients the most effective solutions.

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Security

AppDev

Using a tested and proven development framework, Gotham’s Application Development Practice builds information systems custom designed to help clients meet their business and technology goals, while reducing costs and effectively managing risks.If there are...• Disparate data sources, every application

having a separate database• Ill fi tting, costly, off-the-shelf applications• Diffi culties in aggregating information• Infl exible ties to vendor’s platform and

support• Business critical applications using

outdated platforms

The solution...• Customize applications to do exactly

what is needed• Make all applications work with the same

data source• Right-size the application platform• Integrate applications• Implement a proven, repeatable

development process• Standardize development tools that can

be supported in-house

The benefi ts...• Improved workfl ow• Lower overall costs (licensing,

support, maintenance)• Business effi ciency, reduced

redundancy• Enhanced business intelligence


“As an entrepreneur, I place my faith in Gotham because when problems arise, they always stick with me, no questions asked. Gotham represents a unique combination of technical expertise, personalized customer service, and corporate understanding that I have rarely encountered at any fi rm in any sphere of business.”

Jonas RudofskyMighty Map (Division of Squarefeet)

• Microsoft Certifi ed Systems Engineer (MCSE)• Microsoft Certifi ed Professional (MCP)• Citrix Certifi ed Enterprise Administrator (CCEA)• Microsoft Certifi ed Professional Developer (MCPD)• Microsoft Certifi ed Application Developer (MCAD)


Business Applications Application integration: working new applications into existing data and services platforms.

Application and Data Security Custom development of secure Web, classic n-tier, and transactional applications created with the Microsoft toolset.

Portals and Collaboration Collaboration applications utilizing Microsoft SharePoint.

Application Technology Alignment

Gotham partners with clients’ IT and business staff, maximizing business knowledge and ensuring applications meet business expectations.

Development Standards and Application Auditing

People have the right data when they need it.Integrated applications reduce redundant data and data entry tasks.

AppDev offerings



Strategic partners



Assessment

Application support and training

Application re-engineering

Standards review

Application security review Application security development

Development of standards Key requirements improvement

Custom application development

Application security review

Application customization


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Use case analysis

Security constraints

Determine functional and technical requirements

Development cycle

Construct prototype

Full solution design User training

Deployment and acceptance support

Pilot group selection

Maintenance releases


Industry:Manufacturing

Solution Areas:Application Development

Key Technologies: Microsoft .NET framework, Microsoft Offi ce SharePoint Server 2007, Microsoft SQL Server 2005, Visual Studio.NET, Windows Server 2003

One of the nation’s largest manufacturers and distributors of building materials, serving commercial and residential building sectors across the US.

The client was utilizing an internally developed corporate intranet that functioned as a document library and a launching pad for a collection of custom ASP applications. This system required IT departmental intervention on a daily basis to manage documents and applications. The client wanted a more self-service solution, with representatives of each department managing their own content.

Gotham determined that a solution built on Microsoft SharePoint would enable an intranet that provided the extensive document management and collaboration benefi ts that the client needed. In particular, the SharePoint solution allowed IT to provide a platform for content delivery and collaboration without the daily hands-on approach. Workfl ows could also be created to simplify and standardize business processes.

The new intranet platform allows IT to focus on more critical business issues and puts content and information dissemination into the hands of business owners. The company recognizes improved productivity, more timely information, and the refocusing of IT resources on more critical issues. Automation of key business processes ensures that the right people are kept in the loop and issues are dealt with more effectively.

Gotham demonstrated a clear understanding of the client’s business and technical challenges and an ability to support the SharePoint deployment once the project was complete. Gotham was in a position to work with the IT team to ensure that they understood the platform, enabling them to develop additional solutions for SharePoint.

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Professional Services Practice GuideC

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The Gotham Staffi ng Practice originated from our customers who used our Professional Services and wanted to augment their internal staff with the same highly-qualifi ed consultants. Today, Gotham Technology Group offers a full range of professional services. From mid-level technical professionals to C-level executives, temporary or permanent, our Account Managers and Recruiting Team cover the breadth of technologies available today across top IT environments.

Staffi ng

“There are four reasons why Gotham is my fi rst choice when it comes to staffi ng for technology / technical jobs:

Gotham treats its clients with the utmost respect, professionalism and integrity.

What they say is what they mean; they are straight talkers with both their clients and the candidates.

Gotham listens carefully to the needs of the client, its primary goal is to fi nd the very best candidate for the job, not to make a fee!

Gotham represents our brand well. Candidates praise the quality with which they are handled by Gotham. That refl ects on my company as well as theirs.”

Kathy Marsico, Senior Vice President – Human Resources(Large Biopharmaceutical Commercialization Firm)


Infrastructure Networking & Application Architecture (Virtualization, Storage), Messaging and Collaboration, Security, LAN/WAN


.NET Framework, C/C++, Java/J2EE, SQL, PL/SQL, web development

Enterprise Resource Planning

PeopleSoft, SAP, JD Edwards, Oracle

Business Systems Human capital management, customer relationship management, sales force automation, business intelligence, data warehousing, supply chain management, fi nancial management

• Advertising/media• Consulting• Education• Financial services• Healthcare• Insurance• Legal• Manufacturing/consumer products• Pharmaceutical• Publishing• Real estate• Retail• State & local government• Technology• Utilities

Industry expertise

Technology expertise highlights



• SEMCO Enterprises • Morgan Method staffi ng for sourcing, recruiting and interviewing

• AIRS Search Lab• CSTA Training

Certifi cations


Architects

Project Managers


Technical Leads

Desktop SupportHelp Desk

Developers

Engineers

Database and System Administrators

Testers

Trainers

Functional Leads

Business Analysts


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Industry: Hedge Fund Solution Areas: Application development team staffi ng

Key Technologies: Placement of technology experts at all levels and phases of development lifecycle

A multi-strategy hedge fund working in Fixed Income, Equities, Derivatives (Credit and Interest Rate) and Commodities with multiple international offi ces and four billion dollars in assets under management.

As a new company, there was an instant backlog of projects for IT. The CTO needed to work directly with the staffi ng team to build an application development team from scratch.

In the fi rst quarter, Gotham placed two consultant front offi ce developers and two permanent back offi ce developers. Over the next two years, Gotham built the team to 16 including multiple front and back offi ce developers with .NET/Java/C++ environment skillsets, Advent Geneva professionals, technical leads and support personnel.

• Because the company was working exclusively with Gotham Technology Group, our Staffi ng Division was able to fully assess the fi rm’s position with every addition

• Strategic placement of individuals built on the weak areas of the team and cultivated the strengths • A culture of complementary skills and personalities formed a highly productive team

Gotham has extensive knowledge of the alternative investment industry through years of experience recruiting professionals within this vertical, as well as a database of over 15,000 candidates, including the most talented technologists in the tri-state area.

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Gotham’s Technical Education Center is a Citrix Authorized Learning Center; aCheck Point Authorized Training Center; and a ScriptLogic Authorized TrainingCenter. The Technical Education Center also offers:

• IT Infrastructure Library (ITIL) training

• Certifi ed Information Systems Security Professional (CISSP) exam preparation training

• Certifi ed Ethical Hacking (CEH) Examination Preparation

• Sponsored VMware and Blue Coat training

• Other custom and on-site technical training

Training

To help clients manage their technology investments without adding headcount, Gotham offers fl exible sourcing solutions. Combine regularly scheduled on-site visits from Gotham’s top-notch architects and engineers with a support contract chosen specifi cally to suit your needs and budgets and server monitoring tools that provide visibility and issue proactive alerts.

Flex Services

Support


Flex ServicesFlex Services

Gotham Technology Group provides technical support for clients within our core services and areas of expertise, and offers a variety of support contract options designed to meet our clients’ needs and budgets.

Support

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