solve the mortgage processing "paper problem"

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Solving the Paper Problem Solutions for the Mortgage Industry Phil Robinson SVP Business Development Zia Consulting [email protected] Ryan McVeigh VP ECM Practice Zia Consulting [email protected]

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Page 1: Solve the Mortgage Processing "Paper Problem"

Solving the Paper Problem Solutions for the Mortgage Industry

Phil Robinson SVP Business Development

Zia Consulting [email protected]

Ryan McVeigh

VP ECM Practice Zia Consulting

[email protected]

Page 2: Solve the Mortgage Processing "Paper Problem"

•  Hundreds of Pages, Dozens of Document Types

•  Expensive and Potentially Costly

•  Competitive Disadvantage

•  Non-Compliance

The Paper Problem

Page 3: Solve the Mortgage Processing "Paper Problem"

The Paper Problem… Is a Content Problem

Your Business is Contracts.

Contracts = Content

We are focused on building your Content Connected Enterprise

Page 4: Solve the Mortgage Processing "Paper Problem"

Solutions for the Mortgage Industry

Page 5: Solve the Mortgage Processing "Paper Problem"

Content Connected Enterprise

Mortgage Banking

Applications or

Page 6: Solve the Mortgage Processing "Paper Problem"

•  Mortgage Banks

•  Title Companies

•  Mortgage Insurers

•  Appraisal Companies

•  Rating Agencies

Who has Paper Problems?

Page 7: Solve the Mortgage Processing "Paper Problem"

•  Competition

•  Compliance •  New Standards

Why Now?

Page 8: Solve the Mortgage Processing "Paper Problem"

What are you doing? •  Going Paperless:

•  Intelligent Document Capture (IDC)

Page 9: Solve the Mortgage Processing "Paper Problem"

What are you doing? •  Secure Collaboration

•  Alfresco Share

•  MTNow

Page 10: Solve the Mortgage Processing "Paper Problem"

What are you doing? •  Workflow / BPM

•  Electronic Signatures

Page 11: Solve the Mortgage Processing "Paper Problem"

What are you doing? •  Enterprise Integration

•  Point-to-Point •  Enterprise Service Bus (ESB) •  Email Integration

Page 12: Solve the Mortgage Processing "Paper Problem"

What are you doing? •  Cloud

•  Public

•  Private

•  Hybrid

Page 13: Solve the Mortgage Processing "Paper Problem"

Mobile

What are you doing? •  Secure Mobile

Page 14: Solve the Mortgage Processing "Paper Problem"

What are you doing? •  Records Management

•  Paperless (Electronic RM)

•  Compliance

Page 15: Solve the Mortgage Processing "Paper Problem"

Questions?

Or Lunch?

Page 16: Solve the Mortgage Processing "Paper Problem"

•  Hundreds of pages of paper in each loan

•  Dozens of different document types

•  “Unstructured Content” •  Different paper sizes •  Typed / printed / signed

documents

Back to the Paper Problem About those Loans

Page 17: Solve the Mortgage Processing "Paper Problem"

What are you doing? •  Going Paperless:

•  Intelligent Document Capture (IDC)

Page 18: Solve the Mortgage Processing "Paper Problem"

What is IDC?

•  Classification and Extraction - without separator sheets or barcodes

•  Free form extraction – Key Value, Regular expression

•  Table extraction •  Handwriting recognition •  OCR/ICR/OMR integration •  Content delivered to storage

Page 19: Solve the Mortgage Processing "Paper Problem"

Introducing Ephesoft

•  Modern Alternative to Legacy Capture Systems

•  Rapid ROI

•  No Per-Page Pricing

•  100% web-based interface - Administration and Operator

•  Browser-based scanning included

Page 20: Solve the Mortgage Processing "Paper Problem"

Ephesoft for Loan Processing

•  Over 50 years combined experience in capture of loan documents

•  Responsible for some of the world’s largest implementations for mortgage documents

•  Not just scanned paper – fax, email,…. •  Unstructured content – Drivers License,

W2’s, Tax Documents…

Page 21: Solve the Mortgage Processing "Paper Problem"

•  I’m  using  Capture  So2ware  Without  Indexing  Capability  and/or  Receiving  Images  And  Manually  Classifying  

•  Epheso2  offers:  •  Auto  ClassificaFon  •  Auto  ExtracFon  •  Less  Manual  Processing  •  More  Timely  •  More  Accuracy  

What about my current scanning software?

Page 22: Solve the Mortgage Processing "Paper Problem"

•   I’m  using  a  capture  tool  like  Kofax  Ascent  Capture  or  CapFva  Capture\QuickScan  Pro  

•  Epheso2  offers:  •  Client  Server  Architecture  –  Includes  WebScanner  •  OCR  ClassificaFon  

•  No  Need  For  Pre  Batch    Processing  

•  Free  Form  ExtracFon  •  Table  ExtracFon  •  HandwriTen  RecogniFon  and    

Checkbox  ExtracFon  •  Can  Be  Extended  

What about my current scanning software?

Page 23: Solve the Mortgage Processing "Paper Problem"

•   I’m  using  a  capture  tool  like  Kofax  KTM  or  CapFva  Advanced  RecogniFon  

•  Epheso2  offers:  •  No  Click  Charges  –  Monthly,  Quarterly,  Yearly  Volume  

RestricFons  •  Train  For  ClassificaFon  with  1  or  2  Samples  •  No  StaFon  Charges  •  No  Module  Charges  (invoice  extracFon,  full  text  module,  

import/export  connectors,  field  number  restricFons,  etc)  •  Purchase  or  SubscripFon  •  Responsive  and  RecepFve  Support  

Group  •  Client  Server  

What about my current scanning software?

Page 24: Solve the Mortgage Processing "Paper Problem"

Want to Learn More?

Page 25: Solve the Mortgage Processing "Paper Problem"

Intelligent Capture Solution

Case Study #1 Regional Mortgage Bank

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Facts & Figures •  4,000,000 pages/year •  225 different document types •  95% accuracy in classification •  1/3 previous staff levels

•  ROI = less than 6 months

Case Study #1 Regional Mortgage Bank

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Intelligent Capture to Alfresco

Case Study #2 Mortgage Insurance

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Facts & Figures •  250+ Document Types

•  Appraisal, Income,…. •  1.3 million pages / month

Case Study #2 Mortgage Insurance

Page 29: Solve the Mortgage Processing "Paper Problem"

Ephesoft Solution

Social    Security  #   Date   Amount   Purchase  

Order  #   Address  

2.  Learns  from  samples  3.  Classifies  incoming  documents  and  extracts  data  

1.  IdenFfies  the  categories  (document  types)  

4.  Outputs  metadata  to  start  business  process  flow  

PAPER  DOCS  

E-­‐MAIL  

FAX  

LOAN  APPLICATION   IRS  1040   APPRAISAL   INVOICE   LETTER  

Page 30: Solve the Mortgage Processing "Paper Problem"

•  Platforms •  Document & Records Management •  Workflow/BPM •  Intelligent Document Capture •  Portals

•  Solutions •  Case Management •  Contracts Management •  Email Integration •  Content Migration

Paper to Mobile Solutions

Page 31: Solve the Mortgage Processing "Paper Problem"

•  Programs & Packages •  IT Modernization •  Enterprise Integration •  Enterprise Mobility •  Zia Managed Cloud •  Enterprise Now Packages

Zia in 2013

Zia Enterprise Now Packages

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Partnerships

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How do you get started?

•  Enterprise Now Package •  Intelligent Capture Assessment •  Secure Mobile

•  Join Us!

Page 34: Solve the Mortgage Processing "Paper Problem"

Questions?

Phil Robinson SVP Business Development

Zia Consulting [email protected]

Ryan McVeigh

VP ECM Practice Zia Consulting

[email protected]