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WELCOME Solving Business Challenges

Post on 11-Jul-2015

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WELCOMESolving Business ChallengesWho are weclients1k+countries47+years10What we doBUSINESS EXPENSEELIMINATE UNNECESSARY EFFORTReportscheduling Business Process Automation Stretched resourcesChallenges we handleCHALLENGES Accurate dataTimely informationManual ProcessEffortOUTCOMESOptimised ProcessInformed DecisionsCostly

EXECUTIVESMANAGEMENTOPERATIONS

IndustrialPublic SectorWho we work withProcess optimisationCUSTOMER VISIBILITY

schedulingSUPPLY CHAIN SCHEDULER

CUSTOMER VISIBILITY

OPERATION EFFICIENCY

TransportationFinancialHealthcareFood & BeveragesPAYROLL DATA

SALES PERFORMANCE

CUSTOMER SERVICE

RAPIDLY CHANGING PATIENT DATA

Reliable automated document delivery at customers preferred frequencyVital role in business efficiency and growthManual invoicing and monthly statementLack of efficiency with customer communicationsCustomer VisibilityChallenges1Outcome2

CRD BUSINESS AUTOMATIONIncreased cash flow by 300K in less than 5 months Ben Holmes- IT Director

Minimised stock holding whilst increasing salesEvent driven on demandMore Product value being exploitedLack of visibility of stock movementReports required a small armyNeeded for hourly, daily, weekly activitiesScheduling- inventory on demandChallenges1Outcome2

MARSSolution has paid for itself many times over Karl Glover Logistics Supply ManagerEfficiently manage supplyTriggers faster reactionSupply order visibilityEvaluating prescribing patternsSupply chain visibilityCost controlMedicines ManagementChallenges1Outcome2

CRD AUTOMATED REPORTINGCRD has paid for itself several times over. Danny Palmer Medicines Procurement SpecialistAccurate sales pipelineCustomer satisfaction & retentionSaved 20 hours per monthIncreasing customer service issuesCommunication between offices20 hours/month for simple reportsCustomer ServiceChallenges1Outcome2

MARSBeing able to automate reliable & relevant reports on time to the right people makes all the difference. Christa Anderson Accounting ManagerSupports daily activities in 14 offices Alerts on inactive casesAnnual saving of $50,000Increasing reliability complianceLack of visibilityExtensive Individual, detail intense, dataFund Tracking & Full AccountabilityChallenges1Outcome2

CRD REPORT SCHEDULERI dont have many applications running on our system that I love, but this is one of them. Nick Alitzer - CIOFully automated and reduced to zeroReports to managements to eliminate errorsIT Resources re-focused

Process data for 9,000 employees across many locations 3 day task monthly Anomalies in operational management dataAutomated Monthly Payroll & Sales ReportingChallenges1Outcome2

SQL-RDHas had immediate access on the business which has allowed us to focus more strategic issues David Evans Business systems specialistROI within three months

Higher new business conversionAutomating 180 different schedulesSpecific customised schedulingRunning, collating and sending reports manually3 hours per day spent on reports process Customised reports for branchesAutomate Call Centre ReportingChallenges1Outcome2

REPORTS SCHEDULINGThe system has grown well beyond anything we could have achieved manually even with a whole army. Joe Malynowsky Service Debt OfficerManual time-intensive processMaintenance Operations AutomationChallenges1Outcome2

REPORT PROCESS AND AUTOMATIONReport automation to key decision makersEliminated manual processing1,000 hours/year=Usage based maintenance$200k /year=Cessna say great news start here and CRD customisation has really been a part of that. Randy Thon Head of MaintenanceROI within one year

DistributionChanges business conditionsHow we do itCustomersSuppliersStockSchedulesShippingWordExcelRTFAdobeTextHTMLWhoHowWhenReportscheduling Business Process Automation Summary Right information Right people Right timeStretched resourcesCHALLENGES Accurate dataTimely informationManual ProcessEffortOUTCOMESOptimised ProcessInformed DecisionsCostly

EXECUTIVESMANAGEMENTOPERATIONS

What nextPILOT PROTECTSCOPEIMPLEMENTDOWNLOAD TRIALENGAGE SUPPORTGrow Business

Reduce Costs