solving the puzzle - snipp...5 retail expectations shaping brand strategies exclusivity &...
TRANSCRIPT
SOLVING THE PUZZLE: SECURING BUY-IN FROM RETAILERS FOR
BRAND PROGRAMS
TODAY’S PRESENTERS
David Hargreaves
Chief Client Officer
Snipp Interactive
Radek Meljon
VP, Sales
Snipp Interactive
We can take brands along
the full continuum from a
single promotion to an
ongoing loyalty initiative.
FROM PROMOTION TO LOYALTY
IT’S NEARLY
ALWAYS A MISSTEP
TO BRING IN A
NATIONAL
PROMOTION AND
BELIEVE THAT
YOU’LL WOW THE
GUEST.
Heidi Froseth, Senior VP
and Team Lead at Catapult
The Harvard
Business Review
identified the top
concern brands
get from their
sales reps as: “The
retailer is raising
the bar for brands.”
5 RETAIL EXPECTATIONS SHAPING BRAND STRATEGIES
EXCLUSIVITY & UNIQUENESS
ACCOUNT SPECIFIC CONTENT
RETAIL CALENDAR RELEVANCE
MOBILE INNOVATION IN-AISLE
ADHERING TO CLEAN STORE POLICIES
EXCLUSIVITY AND UNIQUENESS
YOU HAVE TO BRING A
DIFFERENT MINDSET TO
TARGET…YOU CANNOT
SIMPLY CHECK OFF A BOX
ALONG WITH THE REST OF
YOUR RETAIL CUSTOMERS.
FIND WHERE THE SYNERGIES
ARE BETWEEN THE TWO
SHOPPER MARKETING
ORGANIZATIONS AND
YOU’LL BE ABLE TO CREATE
SOMETHING GREAT.
Joe Robinson, President
of Catapult
WE BELIEVE THAT OUR
SUPPLIERS’ BEST
INVESTMENT FOR OUR
CUSTOMERS IS AN
INVESTMENT IN PRICE,
NOT AN INVESTMENT IN
CO-OP ADVERTISING OR
A TEMPORARY
DISCOUNT.
Deisha Barnett,
Walmart Spokesperson
UNILEVER –LOVE YOUR SKIN AT CVS
ACCOUNT SPECIFIC CONTENT
DRIVE PEOPLE BACK TO THE STORE
DATA ON CONSUMERS
RETAILERS ARE IN CONTROL
GIVING CONSUMERS WHAT THEY WANT
WHY IS
ACCOUNT
SPECIFIC
REWARDS
SO KEY?
EXAMPLES OF ACCOUNT SPECIFIC REWARDS
Store gift cards (Target Gift Cards, Walmart Gift Cards)
Private label brand
merchandise
Retail
Loyalty points
Media & Content(Such as Vudu @ Walmart)
IRISH SPRING
• $5 Walmart gift
card bonus
reward
• Vudu movie
downloads
$5
STARBUCKS @ WALMART
MANUFACTURERS
MUST ALIGN
THEIR BRAND MESSAGING TO A
RETAILER LED
EVENT.
Lynn Cross, Account
Director and Kroger
Team Lead at Catapult
SEASONALITY
DEMOGRAPHICS
SCHEDULING AND VENDOR
COMPLEXITIES
COST/BENEFIT ANALYSIS
FACTORS TO CONSIDER
RELEVANCE TO RETAIL CALENDAR PERIODS
KEY RETAIL CALENDAR PERIODS BY SALES VOLUME IN 2015
Thanksgiving Day $1.8 billion
Cyber Monday $3.07 billion
Black Friday $10.4 billion
Other Key Spending Periods
Back to School $70 billion
Halloween $74 billion
Valentines Day $19 billion
Easter $16 billion
Holiday Period (November + December Total) $626 billion
KINGSFORD CHARCOAL
MOBILE INNOVATION IN-AISLE
Apps Vs. App-free
Mobile Solutions
Pros of App-Free
Quick to Market (and for consumers to
engage with)
Compatibility
Findability
Flexibility
Reach
Shareability
Pros of Apps
Notifications
Audience
Good for
gamification
No connection
requirementX
MOBILE – APP OR APP-FREE SOLUTION?
Unique data
Unique data
SHAZAM IMAGE
RECOGNITION AT TARGET
THE IMPORTANCE OF
NIMBLE TECHNOLOGIES
RECEIPT COUNT AND VALUE BY
LOYALTY MEMBER
Target
Walmart
“SO THE CHALLENGE
BECOMES, HOW DOES
A BRAND STILL MAKE ITSELF AVAILABLE TO
TRAFFIC IN THE STORE
THAT MAY NOT BE
GOING DOWN MY AISLE.
Michael McMahon,
Executive Vice President of
Shopper Solutions at
Alcone Marketing Group
CLEAN STORE POLICIES
DRIVING TRAFFIC AMIDST CLEAN STORE POLICIES
Retail Assets
“Look Left”
Interactive Packaging
Mobile Mania
%
HEINEKEN GIFT XCHANGE
SUMMARY
CHALLENGE YOUR OBJECTIVES
THINK INSIDE THE BOX
SPEND SMART$
QUESTIONS?