somerville open data webinar, presented 09-20-12
DESCRIPTION
Can a smaller city use its data as a strategic platform to innovate and solve real-world problems? Find out by watching the presentation: http://www.socrata.com/events/view-webcast-small-town-big-vision/TRANSCRIPT
Webcast recorded: 9-20-12
Somerville, MA Open Data Webinar!
Watch Webcast Recording
Open Data Innova,ons Webinar 09-‐20-‐12 2
View Webcast Recording: http://www.socrata.com/events/view-webcast-small-town-big-vision/
Webcast Speakers
§ Joseph Curtatone, Mayor, City of Somerville § Steve Craig, Director of Cons,tuent Services, City of Somerville
§ Daniel Hadley, Director of SomerStat, City of Somerville
Hosted by: Saf Rabah, VP of Marke,ng, Socrata
Open Data Innova,ons Webinar 09-‐20-‐12 3
Webcast Agenda
§ Mayor Joseph Curtatone’s Vision for Open Data § Open Data as a Pla8orm for Innova<on
§ Extending Somerville’s 311 Service § Driving a High-‐performance Culture § Enhancing Community Engagement § Promo,ng Transparency and Accountability § Par,cipa,ng the Na,onal Ecosystem
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Mayor’s Vision for Open Data
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• Increased Service Delivery • Redefining How City Services are Delivered • Increased Transparency and Accountability
“We definitely have shown that municipalities, no matter what their size, especially small and medium sized communities,
have the opportunity to really do a lot more with a lot less using data” – Mayor Joseph Curtatone, Somerville, MA
Somerville 311 Call Center Operations
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• The City of Somerville receives 100,000 calls a year from a population of 78,000
• One of only a few cities in the country to operate a 24/7 call center
• Residents were required to call to check the status of past requests
Open Data Increases Value of City Services
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• Turnkey solution offers residents self-service access to city 311 database
• Residents now have unfiltered view of city improvements in their neighborhood
Open Data for Performance Reporting
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• Historical city performance data was obscured in PDF format and difficult for residents to gain insight from
• Data has now been aggregated into one dataset allowing residents to easily sort, filter, and analyze across multiple months
• City has leveraged the Socrata Social Data Player to create a performance dashboard
Open Data for Improved Decision-making
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• Somerville is now able to use data to engage residents in discussions around issues impacting city life
• Residents can now benefit from viewing the same data officials use to make city decisions
Checkbook Explorer
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• City had desired an Open Checkbook application but lacked the resources to implement the vision
• The Socrata Checkbook Explorer provided a turnkey solution for increasing financial transparency
• Residents now benefit from a consumer-friendly user experience
Cities.Data.Gov
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• Somerville, MA joined national effort to create a single repository for municipal data from across the country
• Joins Open Data thought leaders like Seattle, New York, Chicago, and San Francisco
Recap
Open Data Innova,ons Webinar 04-‐26-‐12 12
Open Data as a Platform for Innovation • 311 Explorer: Improve citizen self-service • ACE Program: Drive a data-driven, high-
performance culture • ResiStat: Story-telling with data informs community
engagement. • Checkbook Explorer: Financial transparency?
There is an app for that. • Cities.Data.gov: Participating in the national
ecosystem.
Questions & Follow up
For more…. Steve Craig | Somerville [email protected] Daniel Hadley| Somerville [email protected] Saf Rabah | Socrata [email protected]
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Thank You!
Open Data Webcast Broadcasted: 09-‐20-‐12 14