somik raha [email protected]. dimensions of experiencing value value diagrams the...
Post on 19-Dec-2015
219 views
TRANSCRIPT
The Value of Values
Somik [email protected]
Dimensions of Experiencing Value Value Diagrams The Beyond-Profit Paradigm Beyond-Profit Stories Lets Draw your Value Diagram
AGENDA
Motivating Question
How can we make sure that our decisions are consistent with our values?
Achieving Clarity on Value is a necessary first step
TIME: 4 MINS Make a list of things that you value,
connecting them as you see fit
Exercise
Three dimensions of NATURE OF value
INTRINSIC
PRUDENTIAL
SYSTEMIC
An end-in-itself
A means-to-an-end
Constructs, rules, laws, ideologies
Three dimensions of EXPERIENCING value
Brushing teeth is prudential
Brushing in morning and night is a system
INTRINSIC
PRUDENTIAL
SYSTEMIC
Inseparable part of our identity
Good for us because …
Help us manage our world better
VALUING LIFE OF A SOLDIER KILLED IN AFGHANISTAN
Commanding Officer of deceased soldier
INTRINSIC
PRUDENTIAL
SYSTEMIC
Lost a friend/ colleague who cannot be replaced
Deal with bad press, morale, inform family, send replacement, recruit more troops
Number of troop deaths goes up by 1
TIME: 4 MINS Look at your list of values For each item in your list, identify your valuation
as: intrinsic, prudential or systemic
Guide: Intrinsic: You cannot tell me why it is important Prudential: You have a story for why this is good for
you Systemic: You find it important to count this, or
follow this as a rule
Exercise
Value diagrams
Tourism Wildlife
Value
Prudential
Intrinsic
Environment affects my
identity
Environmentalist
Tourism Wildlife
Value
Tourism – doing it for money
Hotel Operator
Tourism Wildlife
Value
Tourism Wildlife
Value
Prudential
Intrinsic
Being able to help people see places affects who I am
Environmentalist A different Hotel Operator
Value diagrams
Tourism Wildlife
Value
Prudential
Intrinsic
Visa Regime
Systemic
Systemic values are
“constraints”
Other common constraints:
“budget,” “FDA Approval”
Constrained Value Diagrams
Canonical Value Diagrams
Value
…
…
Intent: Force discovery of underlying values behind Prudential and Systemic values.
…
Intrinsic Value is a declaration. No proof needed.(you can’t answer why)
Prudential Value is an assertion
Prudential
Intrinsic
Systemic
Systemic Value is a constraint
13
Value
Trauma to Individual (-) Coercion of
Others (-)
Resources Expended
Education(+)
Modified from President Hennessy’s (and CFO’s) value diagram
Prosperity of University
Prudential
Intrinsic
Systemic
Value Diagram of President
Tibetan Independence
(+)
Continuation of Dalai Lama Institution(+) Tibetan
Buddhism (+)
Return to Tibet in
own lifetime (+)
Diplomacy
Western Democracy
14
According to Han-Chinese subject(grew up in Southeast Asia)
Dalai Lama’s Value Diagram
Tibetan Independence
(+)
Continuation of Dalai Lama Institution(+) Tibetan
Buddhism (+)
Return to Tibet in
own lifetime (+)
Diplomacy
Western Democracy
15
According to Han-Chinese subject(grew up in Southeast Asia)
Is this in Canonical Form?
Tibetan Independence
(+)
Continuation of Dalai Lama Institution(+) Tibetan
Buddhism (+)
Return to Tibet in
own lifetime (+)
Diplomacy
Western Democracy
16
According to Han-Chinese subject(grew up in Southeast Asia)
Dalai Lama’s Value Diagram
17
Dalai Lama’s Value Diagram
Expression of Tibetan
Identity (+)
Expression of Buddhism (+)
Expression of World
Citizenship (+)
Non-Violent Mindset
Economic Freedom
Cultural Freedom
Coercion(-)
Accepting Chinese
Rule
“Benefit from the strength of the Chinese”
Non-Violent Action
Chinese Compassion
According to Tibetan subject
Comments from Han-Chinese subject
18
• Han Chinese comment: “Economic freedom” does not lead to “expression of Tibetan identity”• “Uighurs are very entrepreneurial, but not the Tibetans
(laid-back because of religion, 20% monks, bad for production)”
• “… actually the monastic education and culture promotes more peaceful and compassionate actions within society and is the basis of ethics and positive general education.”
• “I am aware China is all about the booming development, but are they enough for the stability and long-term health of a society?”
Han-Chinese
Tibetan
Guo Jia国家
Food for thought
You are your values
TIME: 4 MINS Lay out your intrinsic, prudential and systemic
values in canonical value diagram notation Show it to your neighbor after you’re done to
check that you’ve got the notation correctly
Guide:
Exercise
Prudential
Intrinsic
Systemic
Share your definition of a business with your
neighbor
How do you define business?
When I was your age…
The Monk’s Definition
Reflect on
The most successful businesses that you patronize
Do you just buy their products? Do you also buy into their values?
The “Beyond-Profit” paradigm
Airline Industry
Most profitable airline in the United States for over three decades
Herb Kelleher
"When I started out, business school professors liked to pose a conundrum: Which do you put first, your employees, your customers, or your shareholders? As if that were an unanswerable question. My answer was very easy: You put your employees first. If you truly treat your employees that way, they will treat your customers well, your customers will come back, and that’s what makes your shareholders happy. So there is no constituency at war with any other constituency. Ultimately, it’s shareholder value that you’re producing."
Herb Kelleher
Watch Video at http://www.youtube.com/watch?v=oxTFA1kh1m8
The Southwest Culture
In-flight magazine called Spirit
Celebrates employees who manifest “spirit”
Sandwich story
Grandpa story
Watch Freedom Video: http://www.youtube.com/watch?v=7ewcGP75w8Y
Hi-Tech Industry
Apple
Largest tech company in the world by market capitalization
Values of Apple
We build products that extend human capability, freeing people from drudgery and helping them achieve more than they could alone.
We offer superior products that fill real needs and provide lasting value. We deal fairly with competitors and meet customers and vendors more than halfway. We are genuinely interested in solving customer problems, and we will not compromise our ethics or integrity in the name of profit.
Empathy for Customers/Users
Positive Social Contribution
Steve Jobs Video
Watch:http
://www.youtube.com/watch?v=vmG9jzCHtSQ
Automobile Industry
World’s largest automobile maker (2008)
Pioneered Lean Manufacturing
Watch http://www.youtube.com/watch?v=Ng_Sa0T04Ts
Are you counting what really counts, but is
uncountable? What is the dollar value of honoring things
that do not have a dollar value?
What is the value of your values?
Questions?
Thank You!