sop with tanner dms en

43D/8 Ho Van Hue, Ward 9, Phu Nhuan District, Ho Chi Minh City, Vietnam ▪ Tel +84 3997 3452 ▪ Fax +84 3997 3465 ▪ www.tanner.vn ▪ [email protected] Vietnam © 2014

TANNER Vietnam Ltd.Passion for Precision

Standard Operating Procedures (SOP)

Content

Company introduction

Standard Operating Procedures ( SOP) Benefit of Standard Operating Procedures (SOP) Service offers for SOP Samples (Admin, Accounting, Human Resources and IT)

TANNER Document Management System

TANNER AG makes technology coherent! Founded in 1984

Over 200 employees in Germany and worldwide

Almost 700 customers and more than 10,000 projects

30 years of experience in Documentation of technical products Marketing of technical products Management of documents with technical contents Training information for technical products Automation of information processes

Microsoft Certified Gold Partner

Won the Quality Award 2008 from the state of Bavaria in Germany

Won the prestigious award of "Employee Champion of Germany 2012" by the German Society for Quality (DGQ)

TANNER offices and branchesLindau/Germany - Headquarter

Ho Chi Minh City (Vietnam)

Berlin

Graben-Neudorf

Erlangen

Hamburg

Paderborn

Reutlingen

Düsseldorf

Genova (Italy)

Founded at the end of 2004

35 qualified: Software/ iOS/ Android Application Developers IT Engineers Technical Editors Engineering Consultants Business Management Consultants Translation Management Officers Graphic Designers Engineers in System Integration, Database Development,

Document Management, Website Development

TANNER VietnamPassion for Precision

Our portfolio

Our valued customers


What is SOP? A uniform system for developing, maintaining and providing access to

procedural documents (policies, procedures, directives, standards, manuals and guidelines)

General Benefits: A uniform guideline and framework for management A tool to maintain consistent quality of the outcomes

Specific Benefits: For an existing company:

– Provide significant work-performance improvements– Create a clear & organized system to seize control of work-frame– Effective communication tool contributing to work-understanding

and satisfaction

For a start-up company:– Speed up the process of company establishment– Encourage the company to focus on their core business– Defined forms and processes that are understandable to

everyone encourage multi-tasking


Services Software Training Consultancy in:

– Administration– Human Resources– Finance and Accounting– IT & System Administration

Updating SOP accordingly to:– Vietnamese Laws– ISO 9001-2008

Customization of content and layout (content, languages, layout, logo…)


SOP Sample – AdministrationFORM SPECIMEN PROCESS

SOP Sample – Human ResourcesFORM SPECIMEN PROCESS

SPECIMEN - ENG SPECIMEN - VNE

SOP Sample – AccountingPROCESS

SOP Sample – Information TechnologyFORM-ENG FORM-VNE PROCESS

TANNER Document Management System (DMS)

TANNER Document Management System allows users to: Manage and organize documents of the SOP Access documents through intranet/internet

Supporting document types: MS Word, MS Excel, MS Powerpoint, MS Visio, RTF, PDF

Authority: Administrators: manage documents and users Normal users: view, download documents

System Requirements Client side:

– Internet Explorer 7+ or Firefox 3.0+– Acrobat reader 7.0+

Server side:– JRE 1.6 – Tomcat 6.0– MySQL 5.0– Acrobat Distiller 6.0– Microsoft Visio 2003– Microsoft Word 2003– Microsoft Excel 2003– Microsoft Powerpoint 2003

TANNER Document Management System (DMS)

User interface

Document Management System (DMS)

Document Management


User management


Edit user information


Edit role permissions


Further Use Cases Managing other documents, for example soft-copies of

contracts, soft-copies of employee’s documents

Management center for all office documents of the company from different locations


Ideas to extend the DMS: Full-text search Version Management Support collaboration Support image and multimedia file formats Users’ activities report Windows domain identification Work at a document management center for other system


TANNER Vietnam Ltd.43D/8 Ho Van Hue Street, Ward 9Phu Nhuan District, Ho Chi Minh City, Vietnamwww.tanner.vn

Thank you for your attention.

Elmar Dutt - Managing [email protected]

+84-8-3997 3452

Sales & Marketing [email protected]

+84-8-3997 3452 – Ext: 107

http://www.tanner.vn/

sop with tanner dms en

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