Genpact | Point of view | 1

Center of excellence ● A team of source to pay (S2P) and technology experts helping

customers transform their procurement business, delivering tangible business impact

● Delivery center for major S2P platform implementation services

● Innovation hub for digital interventions that enhance customer value, delivered with procurement platform deployment

Our partnerships ● We are official partners to major industry-leading platform

vendors, including SAP Ariba

● We sponsor some of the biggest annual platform events, including SAP Ariba Live

● We continually educate and certify our consultants to keep abreast of new releases and innovation by platform vendors

Our footprint

Source to pay: Platform center of excellence

Key offerings

Competitive advantage

Digital interventions

Implementation

● End-to-end

implementation

● Solution roll-out

● Rapid deployment

Support

● Hypercare support

● L1/L2/L3 continuous

support

Advisory

● Platform selection

● Platform adoption

● Platform optimization

License management

● Ariba license resell

● Deep S2P knowledge ● Strong change management with design thinking ● Track record of successful deliveries ● Bold digital interventions ● Performance-based commercial constructs ● Strong managed services cost optimization ● Process re-engineering ● Coverage for entire project life cycle

Contract migration accelerator

Invoice automation solution

Testing automation toolkit

Genpact CORA - Contract Assistant

Ariba in numbers

Delivering Ariba services since 2007

# Ariba POs managed p.a. 550,000 +

# Ariba invoices managed p.a. 1,000,000+

# Ariba catalogs enabled p.a. 1700 +

# Ariba suppliers enabled p.a. 2500+

# S2P experts 100+

Genpact | Point of view | 2© 2019 Genpact, Inc. All rights reserved.

About Genpact

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. Transformation happens here.

For additional information visit https://www.genpact.com/instinctive-enterprise/source-to-pay

Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook.

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Key clients served

LAteSt SucceSS Story

Procure to pay implementation for leading pharma majorCustomer background

A global pharmaceutical company with operations in North America, Europe and Japan wanted to replace its legacy contract management tool which was nearing the end of its life term. It were looking for a vendor who could deliver the following services:

● Fit/gap analysis to identify the best in class packaged cloud solution to fit the customer’s needs

● Implementation of a seamlessly integrated, end-to-end contract-to-Pay solution

● Enhance user experience, ensure user adoption and speed to outcome

Business challenge

● Outdated procurement experience and issues with the legacy contract and invoice systems

● Non-integrated contract, requisition and invoice management systems making contract compliance difficult to manage

● High processing time and sub-optimal operations across the board

● Tedious approval/ rejection process for approvers

● SOX compliance issues in the legacy invoice management solution

● Long cycle time from requisition to order, invoice to pay

Genpact solution

● Implemented Ariba P2P and contracts management solutions in line with customer’s business needs and industry best practices

● Integrated Ariba P2P and contracts modules with customer’s Oracle ERP / master data sources

● Built transactional interfaces (e.g. PO synchronization with ERP, OK2Pay file from Ariba to Oracle, Remittance file from Oracle to Ariba)

● Integrated Ariba contracts management with customer’s safety related contracts monitoring and compliance system

● Migrated all active contracts from legacy system to Ariba Contracts

● Migrated open PO, receipt and invoice from legacy system to Ariba (open invoice transactional data and supporting documents) at cutover

● Delivered organizational change management and training

● Enabled a significant percentage of customer’s suppliers on the Ariba Network

Business impact

● Higher effectiveness of contracts, requisition and invoice management systems

● Standardized contract to pay processes across the board

● Enabled electronic collaboration with multiple partners (ROS, P2P Operations, sourcing, legal, vendors etc.)

● Improved Invoice visibility and traceability with compliant SOD

● Application delivering systematic control and audit

● Reduction in cycle time for RtoP and payment processing

1. Two top manufacturers of sports apparel and equipment 2. A leading British general insurance company3. A global player in the cable and optical fiber industry

4. A top Japanese pharmaceutical company5. A global auto parts company6. The largest pharmacy chain in the United States