south east bank foreign exchange operation decla

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Internship Report on Foreign Exchange Operation. Submitted To: Md. Ifte Kharul Alam Assistant Prof. (HOD Finance) Department of Business Administration Stamford University. Submitted By: Mst. Acia Siddika ID No # 03509621 Batch # 35 th Department of Business Administration Stamford University. STAMFORD UNIVERSITY, BANGLADESH

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Page 1: South East Bank Foreign Exchange Operation Decla

Internship Reporton

Foreign Exchange Operation.

Submitted To:

Md. Ifte Kharul AlamAssistant Prof. (HOD Finance)

Department of Business AdministrationStamford University.

Submitted By:

Mst. Acia SiddikaID No # 03509621

Batch # 35th

Department of Business AdministrationStamford University.

STAMFORD UNIVERSITY, BANGLADESHBusiness Administration Department

Dhanmondi CampusDhaka, Bangladesh.

Date of Submission: 18th March’2010

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Letter of Transmittal

Date:

MD Ifte kharul Alam

Assistant Prof. ( HOD Finance )

Department of Business Administration,

Stamford University

Dhanmondi, Dhaka

Subject: Submission the Internship Report on “Southeast Bank Ltd.” .

Dear Sir,

This is great gratification to submit the Internship Report on “Foreign exchange

Operation Of Southeast Bank Limited- A Case Study of Dhanmondi Branch”, which

has been assigned to me in December, 01. The report is based on primary and secondary

observation data, personal experience and some other informal information sources.

I believe that the knowledge and experience I have gathered during my internship period

will enormously help me in my future professional life. Your kind acceptance and any

type of appreciation would surely inspire me. I would always available and ready to

explain any further clarification of the report whenever asked. .

Sincerely yours.

Acia Siddika

Id: 03509621

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Declaration

I am Mst. Acia Siddika, a student of Masters of Business Administration (MBA)

Major in Finance

of

STAMFORD UNIVERSITY, BANGLADESH

Dhanmondi Campus, Dhaka.

Do hereby declare that the Internship Report on “Foreign Exchange Operation of

Southeast Bank Ltd”. I have not submitted it for any degree, Diploma, title and

recognition before.

-------------------------

Mst. Acia Siddika

ID No# MBA 03509621

Batch # 35th

Stamford University, Bangladesh.

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Supervisor’s Certificate

This is to certify that the internship Report on “Banking Activities of SEBL: Focus

on Foreign Exchange Operations” is a bona fide record done by Acia Siddika as

partial fulfillment of the requirement of MBA of Stamford University.

The report has been prepared under my guidance and is a record of the bona fide

work carried out successfully.

_______________________Signature of the supervisorDate: ______________

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Acknowledgement

It becomes especially possible for me to make the report more effective and authentic for

the constructive assistance of many individual of the bank and of the different

organization. I like to express my profound thanks to my honorable Supervisor teacher

Md Ifte kharul Alam, assistant professor Department of Business Administration

Stamford University, whose direct supervision and guidance helped me a lot to write

this report. We also want to provide thanks to Vice Chancellor, and

Stamford University Because of his support to prepare the report.

I also grateful to Mr. Abdul Hamid mia, EVP and manager of the branch whose active

support inspired and helped me to work at the branch and to gather practical knowledge.

I also express my thanks to the officers and stuffs for providing information and

guidelines at the time of practical work and special thanks- to Mr Tanim Shakur. ,

Assistance Vice President, All of Senior principal officer, Senior Officer and Officer of

SEBL for Their kind guidance.

I would really grateful to all employees of SEBL Dhanmondi branch, for friendly

cooperation. I would like to express thanks to all my teachers, friends and staffs of

Stamford University for their cooperation and assistance.

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EXECUTIVE SUMMARY

I joined the Southeast Bank Limited - Dhanmondi Branch on the 1st December , 2009

with an Office order issued by the Head office of the Southeast Bank Limited.

Dhanmondi Branch is an active branch of The Southeast Bank Limited, full of ideal

commercial activities through authentic performance. This branch performs the entire

banking role as a result; one can easily get all the simple and intricate banking operations.

In a word, this branch was appropriate for me as an intern. Dhanmondi Branch serves the

people by the three sections, General Banking, Investment and Foreign Exchange.

This Internship Report Entitled " Foreign exchange Operations Of Southeast Bank

Limited- A Case Study of Dhanmondi Branch” has focused on the general banking

activities in Southeast Bank Limited. I have worked there three for months as an intern to

fulfill the requirement of MBA program. Internship program in SEBL – Dhanmondi

Branch has given me practical orientations with the real professional life. During the

internship period I worked with Foreign Exchange & General Banking Department and

gathered practical experiences. This report will give a clear idea about Foreign Exchange

Activities of SEBL – Dhanmondi Branch.

There have five chapters in this report. In the first chapter I discuss about “Company at a

Glance” (introduction, vission, mission, corporate information, management team and so

on.). In the second chapter I discuss about “General Banking Activities of SEBL –

Dhanmondi Branch” (introduction, activities, account opening department, cheque book

and so on.). In the third chapter I discuss about “Information about Dhanmondi Branch”.

In the fourth chapter I discuss about “Work Area and Learning Experience” & finally I

discuss about “SWOT Analysis, Recommendation and conclusion”.

So, considering the service sector of Bangladesh, SEBL – Dhanmondi Branch should

become more conscious to deal with its customers as the customers have now more

choice to bank with and there are institutions that are intensifying competition by

focusing more on online customer service.

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Table of Contents

The Preparatory Parts:Title FlyLetter of TransmittalDeclarationSupervisor’s Certificate AcknowledgementExecutive Summary

Chapter -1 Page No1.1 Introduction 011.2 Origin of the Study 021.3 Background of the Study 021.4 Objective of the Study 031.5 Methodology 041.6 Data Analysis 051.7 Scope of the study 051.8 Limitation of the study 05

Chapter -2 General Banking Activities2.1 Introduction 072.1.1 Activities 072.2 Account opening Department 092.2.1 General Instruction while open an account in local currency 092.2.2 Account opening /Deposit Mobilization 102.2.3 Opening of Different types of Mudaraba saving deposit 102.3.1 Special savings (pension) scheme 102.2.3.2 Education saving scheme 112.2.3.3 Opening of different types of current deposit 112.3 Cheaque Book 132.4 Remittance 132.5 Demand Draft 142.6 Issue of T.T 142.7 Pay Order 142.8 Clearing (Department) 15

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2.9 Cash Department 172.9.1 Control Procedures of Cash Counter 172.9.2 Remittance of Cash 18

Chapter-3 Organizational Profile3.1 Background of Southeast Bank Ltd. 193.2 Vision of the Bank 203.3 Mission of the Bank 203.4 Strategy 203.5 Southeast Bank Ltd. (Dhanmondi Branch) at a glance 213.6 Southeast Bank Ltd. (Dhanmondi Branch) management at a glance 233.7 Corporate Profile 243.8 Board of Directors 253.9 Special features of the Bank 263.10 SEBL Performance at a glance 273.11 Business Activities 28

Chapter-4 Internship Position & Duties4.1 Duties in General Banking Division 294.2 Duties in Account Division 294.3 Duties in Foreign Exchange Division 30

Chapter-5 Analysis and Findings5.0 Foreign exchange operation 315.1.1 Foreign exchange accounts 325.1.2 Foreign exchange buying rates 325.1.3 Foreign currency exchange rates 335.2 Import 335.2.1 Regulation of Import 335.2.2 Import Procedures followed by SEBL 345.2.3 Different means of payment 355.2.4 Forms of Letter of Credit 365.2.5 The Banks involved in L/C 365.2.6 Documents used in operation of L/C 375.2.7 Procedure of opening the letter of credit and payment 385.2.7.1 The importer submit the following documents with the application

for opening the L/C 395.2.7.2 The bank will provide the following documents before opening the L/C 39

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5.2.7.3 L/C Authorization form (L/CAF) 395.2.7.4 The L/C conforming process 415.2.7.5 Forwarding documentary credit by confirming bank 415.2.7.6 Submission of necessary documents by exporter to the Negotiating Bank 425.2.7.7 Lodgment and Retirement of shipping documents 425.2.8 Import financing 435.2.8.1 P.A.D 445.2.8.2 L.I.M 455.3 Export 475.3.1 Regulation of Export 475.3.2 Export Procedures 475.3.3.1 Registration of Exports 475.3.3.2 Securing the order 485.3.3.3 Processing and opening of Back to Back L/C 485.3.3.1 Features of Back to Back L/C 485.3.3.4 Preparation of Export Documents 495.3.3.5 Procuring the materials 495.3.3.6 Shipment of Goods 505.3.4 Export financing 505.3.5 Negotiation of Documents under L/C 525.3.6 Foreign Documentary bill for purchase 525.3.7 Payment of Back to Back L/C 525.3.8 Export document Chack list 525.4 Foreign Remittance 545.4.1 Inward foreign remittance 545.4.2 Outward foreign remittance 555.4.3 Export import procedure 55

Chapter-6 Swot Analysis6.1 Strength 576.2 Weaknesses 586.3 Opportunities 596.4 Threats

59

Chapter-7 Conclusion & Recommendation7.1 Conclusion 617.2 Recommendation 62Bibliography & References 63

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Appendix 70

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1.1 Introduction

Banking system occupies an important place in a nation’s economy because of its

intermediary role; it ensures allocation and reallocation of resources and keeps up the

momentum of economic activities. A banking institution is indispensable in a modern

society. It plays a pivotal role in the economic development of a country and forms the

core at the money market of any country. In a developing country like Bangladesh the

banking system as a whole has a vital role to play in the progress of economic

development. The overall purpose of banking is to collect money from surplus unit and

transfer it to the deficit unit. The Subject of my Report is “Foreign exchange

Operation Of Southeast Bank Limited- A Case Study of Dhanmondi Branch ”.So

my focus is mainly on Foreign Exchange activities of SEBL for contributing total profit

of the bank.

Foreign trade plays an important role in economic development of a country. The

economic development of a country is comprised with domestic production and foreign

trade (especially the balance of export and import). It plays a vital role in the Balance of

Payment (BOP) of a country. Surplus (export-import) is favorable for a country.

Although Bangladesh usually exercise deficit BOP (import-export) it has to continue

foreign trade.

To conduct foreign trade of a country, bank plays an important role; usually this duty is

played by commercial banks. As a commercial bank, Southeast Bank Limited (SEBL)

also engaged in the dealing of foreign trade in Bangladesh. Foreign trade operations play

a significant role in the overall business of SEBL in order to strengthen its position.

SEBL has further consolidated its relationship with the existing network of international

correspondents.

The revenue earning sources of banks are mainly loans and advances. The credit facility

can be of two types: funded & non-funded. Funded credit can be expensive as the bank

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has to pay interests. Non-funded credit includes LC, which is the main source of income

for the Foreign Exchange business.

If a bank can increase its import and export transactions, its profit will obviously reach a

higher level, as the costs are negligible.

In order to conduct a worthwhile report preparation of SEBL, it is necessary to go

through the profiles of the banks understudy.

.

1.2 Origin of the Study

This report is originated as the course requirement of the MBA program under the

business studies faculty Stamford University Bangladesh. Under this program students

of every department of this faculty must go through an internship program of 3 months

duration. As practical orientation is an integral part of the MBA degree requirement, I

was sent by the department of Finance to take real life exposure of the activities of

Financial Institutions from December 01, 2009 to February 28, 2010.

1.3 Background of the study

In the last two years Masters classes, we studied our courses on business studies from

theoretical aspects. There was no scope to learn practical knowledge about business and

its environment, theory and practices are inter-related and are equally important.

Knowledge is not fruitful one unless it is a combination both theory and practical

knowledge. MBA program allows its students to study and analysis a selected

organization in order to get practical knowledge which also facilitates use of theoretical

knowledge, students have already gathered. As a part of MBA program, I was also

assigned to prepare a report “Foreign Exchange Operations of Southeast Bank Ltd.”

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1.4 OBJECTIVE OF THE STUDY

The prime objective of this report is to achieve practical knowledge about the

Foreign Exchange of SOUTHEAST BANK LIMITED, specific objectives are as

follows:

To oversee the nature and relationship among different components of

Foreign Exchange transaction Operation regarding the business of

commercial Banks viz. reduction, exchange rates and so on.

To acquire practical experience about work environment, to know relation

among staff, discipline and behavior of an organization that will help me to

buildup future working life.

To reveal the nature of foreign exchange transactions & Operation.

To Identify Foreign Exchange activities.

To distinguish Export- Import procedures.

To acquire practical knowledge about foreign exchange activities of SEBL.

To recognize the performance of SEBL in Foreign Exchange aspect.

To know, if there is any relationship among SEBL profit and foreign

exchange operations.

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Try to find out the growth rate of Export-Import operation & Credit

Procedure of SEBL.

To know how a credit proposal is treated in this branch.

To learn about the credit analysis process of the branch.

To point out the problems in fund utilization and recovery thereon.

To analyze classified loan and advances.

1.5 METHODOLOGY

The report is prepared on the extensive use of secondary data available in different text,

reports, journals etc. as well as primary data collected from the bank personnel by means

of informal interview. I consulted banks Annual report (Income Statement) and made

discussion with the officials of Dhanmondi Branch, international division and other

department about methods and procedures of export-import business, problems related to

foreign exchange transactions I also had to talk to the exporters and importers for getting

impression about SEBL. The methodology that was followed through out the study may

be summarized below: For this study I have relied on both primary and secondary source

of Data. The sources are as follows:

Primary sources:

Officials records of Southeast Bank Limited.

Oral and informal interview of officers and employees in SEBL

Informal interview with the exporters and importers.

Secondary Sources:

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Annual report of NBL.

Printed forms and documents supplier by SEBL.

Booklets of international Division of SEBL.

Relevant Books, Journals, Booklets etc.

Study of old & current files and vouchers.

1.6 DATA ANALYSIS

To make this report successful one researcher will analyze the data as follows:

The analysis of this report is qualitative. In qualitative analysis researcher will

cover the foreign Exchange Operation under commercial banking system.

This researcher will also show some Ratio analysis for making comparisons

among three month of this branch.

Statistical comparison among three month of this branch will be described by

spread sheet analysis.

1.7 SCOPE OF THE STUDY

Now in this global arena the activities of commercial banking are very fast. This report is

an attempt to analyze the every banking operation of the Southeast Bank Ltd. This study

focuses on the Foreign exchange division of Southeast Bank Ltd. This report has the

crisp details of the procedure of the Foreign exchange division. Along with that, a

relevant stream of discussion has been made on the theory and policy issues relating to

Foreign exchange division. I had a great opportunity to have an in depth knowledge of

all the banking activities practiced by the Southeast Bank Limited.

1.8 LIMITATION OF THE STUDY

It may agree to by the readers of the report that of such a report especially to

enrich with empirical findings, wherever necessary, is a time to consuming matter. As

the report prepared with a short span of time, the report could not be made

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comprehensive and conclusive. Mainly the report could be made descriptive. Some usual

constraints I did face during the course of my investigation.

These are as follows:

The main limitation of the study is availability of literature and data and in many cases the up-to date information is not yet published.

Time constraints impede me to make in depth study.

Entrance to every corner of the bank was not possible to me.

Relevant paper and documents were not available sufficiently which can my writing this paper.

I had to base on secondary data for preparing this report.

This Bank has some policy for not disclosing some date and information for obvious reasons that could be very much essential.

Only 12 weeks were not sufficient to visit all the desks of the division.I may be impaired by resource constraint and limited experience and exposure in

the field of foreign exchange Operation.

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2.1 Introduction:

General banking is one of the major areas of formal sector. Through this section bank

receive and disburse money to develop banker-customer relationship by opening different

types of accounts and providing prompt services to the customers. It is called the nerve

center of a bank. The officers’ staffs engaged in this department not merely deal with

cash but also take important role rendering the better customer services. So cash offers

should have well experienced and well behaved towards the valued customers by offering

prompt services in receipt and payment of cash with always presenting smiling face.

Since bank make profit by investing people’s money, so it need to collect money from

customer by various way and need to make sure best services for attracting customers.

2.1.1 Activities:

Commercial Based Banking Activities of this Bank are as following:

I. FORMAL SECTOR:

A. Deposit :

1. Current Deposit Account

2. Term Deposit Account

3. Foreign currency Account

4. Fixed Deposit Account

Different Schemes Accounts:

I. Monthly Profit Deposit Account

II. Education Saving Deposit Account

III. Special Savings (Pension) Scheme Account

IV. Millionaire Scheme Account

V. Monthly Savings Based Term Deposit Account

VI. Lakhopoti Deposit Scheme Account

VII. Double Benefit Deposit Scheme Account

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VIII. Foreign Currency Term Deposit Scheme Account

IX. Marriage Savings Scheme Account

B. Remittance:

The bank remits clients’ money both at home and aboard and completes all formalities of

remittance in respect of Bangladeshi living abroad and other customers.

C. Special Banking Services:

In Addition, the bank:

Issues Guarantees,

Provides Safe Deposit Locker service for safe custody

Discharges responsibility as investment trustee

Carries on transactions on client’s behalf

Acts as Banker to the issue on behalf of the companies

Provides consultancy service to the customers

Also provides all other banking services

D. Information Technology Services:

As regards to information technology, SEBL – Dhanmondi Branch has uploaded its

website, which makes easy access in the world of communication technology.

Introduction of Bank Ultimuse software at SEBL – Dhanmondi Branch enables to

provide better service to valued clients.

I. NON-FORMAL SECTOR:

Southeast Bank Limited – Dhanmondi Branch has been successfully operating Family

Empowerment Micro-Credit & Micro-Enterprise program under Non-Formal Banking

Sector since the inception of the Bank in 2002. Meanwhile SEBL has become able to

create job opportunities among significant numbers of Micro-credit & Micro-enterprise

clients under SME(s) financing. Many of those clients manage to establish them as

successful entrepreneurs and graduated them from Micro-Credit to Micro-Enterprise

Program.

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2.2 Account Opening Department:

Southeast Bank gives special Importance on savings. The objectives and

principles of the savings policy are:

• To encourage people to save for so if and for the country as a whole.

• To develop a sustained savings habit among the people.

2.2.1 General Instruction While Open An Account In Local Currency:

I.

Stepwise work flow

Any one of the following should properly introduce the account

An existing account holder of the bank.

Officials of the bank not below the officer provided that prospective account

holder know the rank of an assistant officer.

A respectable person of the locality well known to the manager / sub-manager of

the branch concerned.

II. Determine the type of account the customer wishes to open and supply a set of

printed forms / cards required for opening the account, which will normally

include:

Advice of new account (2 copies)

Specimen signature cards (2 copies)

Cheque book requisition slip

Account agreement (where necessary)

Request the customer carefully read the printed form / cards supplied to him or her and

fill-up the same properly according to the type of account wishes to open and get each of

these forms signed at the appropriate place / columns of the forms. The responsible

personnel should obtain signature of the customers on the reserve of the signature card.

Any special instruction with regard to operation of the account should be noted on the

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relevant signature card duly authenticated by the A/C holder, obtained A/C number for

the new account, from the opening register.

III. Obtained the signature and A/C number of the introducer on the advice of

new account and signature card at the placement for the purpose and get the

signature properly verified by an authorized official of the bank.

2.2.2 Account Opening / Deposit Mobilization

By deposit mobilization, it means bringing of potential deposit or idle savings of the

people to the banking channel. In a wider sense, it may also mean bringing potential

savings of the people to the banking channel. Deposit is the money kept by the

customers, which are repayable on demand and withdraw able by cheques, drafts, order

or using other acceptable instrument from bank. Bank gives profit to depositor for

keeping money but also cut servicing charge from client. From collecting this deposit

from depositor bank invest this deposit and earn profit from borrower. As more and more

deposits are mobilized by a bank its entire activity enlarges and the bank starts making

higher returns making profitable returns. The total process of deposit mobilization is

showing in the following diagram:

2.2.3 OPENING OF DIFFERENT TYPES OF MUDARABA SAVING

DEPOSIT:

2.2.3.1 SPECIAL SAVINGS (PENSION) SCHEME

Generally people wants save a portion of their income for economic assurance at old

ages. For this reason a unique kind of savings scheme has to be introduced so that a

portion of income can be deposited regularly for a long time span. This enables a person

to get quite a considerable amount after maturity.

Taking the above reasons into account Southeast Bank Ltd, have introduced monthly

installment based " Special Savings (Pension) Scheme".

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Under this scheme any person can deposit a fixed amount monthly and after maturity the

depositor will get a handsome amount with increased profit. The depositor may in cash

the total amount at a time or can take as monthly pension until a stipulated time.

Intentions and Goal of the scheme:

1. To create awareness to deposit among average income people.

2. To create a chance for attractive deposit scheme.

3. To create an interest free investment.

2.2.3.2 EDUCATION SAVINGS SCHEME

Education expenditure especially for higher studies is increasing day by day. In many

cases children loses the chance of education as their guardians become unable to adjust

with the expenditure. But if proper financial planning is adopted earlier then it is easier

for the parents to bear the expenses.

For these reasons SEBL has introduced "Education Savings Scheme". This scheme would

enable the parents to Dear child's educational expenses in a planned manner.

2.2.3.3 OPENING OF DIFFERENT TYPES OF CURRENT DEPOSIT

Drawings are allowed from such an account without any restriction within the -ends

available in its credit, no interest is paid on this deposit.

If someone open CD (Current Deposit), he fill up form and enclosed this type of paper

shown as below:

1. For Sole Proprietorship

• Trade License

2. For Partnership

• Trade License

• Partnership Deed

3. For joint stock Company

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• A Certificate Copy of the Memorandum and articles of Association

duly attested by the signatory of the amount.

• Certificate of Incorporation

• Certificate of Commencement of Business

• Copy of the Last Balance Sheet

• List with Name Designation and Specimen signature of Person

authorized to operate the account duly certified of the chairman

• Minutes of Board of Directors Meeting Authorizing the opening of

accounts with us duly certified by the chairman / managing Director

• List of Directors with address.

Requirement For Opening Accounts

Bank prescribed account opening form.

Introduction of account to the bank (in all cases except limited company,).

2 (Two) passport size photographs duly attested by introducer of A/C in

Signature card.

Valid trade license (in case of proprietorship partnership & limited company

account).

Cheque requisition form.

Memorandum of articles & Articles of Association, Resolution of the company,

certificate of In-corporation, Registration of RJSC, Letter of Commencement, List

of Directors in case of limited company account.

Prescribed nominee form with photograph of nominee except limited company

account.

Declaration of anti money laundering in the account (as per Bangladesh Bank

prescribed form) in all cases.

Rubber stamp of the firm in case of proprietorship, partnership & limited

company.

Transaction profile in case of all account.

Partnership deed in case of partnership A/C.

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2.3 Cheaque Book:

Negotiable Instrument act, 1881, says that cheques, bill of exchange and Promissory'

notes are negotiable instruments (Section 13). The term cheque is defined under section 6

of Negotiable Instrument Act 1881 which states that "a cheque is a bill of exchange

drawn on a specified banker and not expressed to be payable otherwise than on demand."

If we analyze this section: a cheque has the following characteristics:

• A cheque is a bill of exchange.

• A cheque is always drawn upon a banker.

• A cheque is always payable on demand.

There are three parties to a cheque:

a. Drawer i.e., a person who draws the cheque on a bank, such a person is usually a

customer of the bank.

b. Drawee of a cheque i.e., a bank on which a cheque is drawn by the drawer (Customer).

c. Payee i.e., a person to whom the payment is to be made by the bank on whom the

cheque is drawn.

2.4. Remittance:

Remittance means sending money for one place to another place without physical transfer

of cash. If such transfer takes place between the two regions of a country it is, then

'Inland Remittance'. If the transfer involves two sovereign countries it is, then 'Foreign

Remittance'.

Remittance through a bank is done in any of the following manner:

By issuing demand draft,

By issuing mail transfer,

By issuing telegraphic transfer.

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2.5 Demand Draft

Of these three types of remittance, issuing of demand draft is the most popular one.

Demand draft is an order, issued by one branch of a bank upon another branch to pay

certain amount to certain person or the order on demand.

A demand draft can also be issued by one bank upon another bank if prior arrangement

exists.

Parties involved:

The Drawer (Issuing Branch),

The Drawee (Paying Branch),

The payee (Beneficiary),

The purchaser (Remitter).

2.6 Issue of T. T.

The basic difference between the other types of remittance and T. T. is that; in other types

of remittance the 'Message of remittance is either sent by ordinary mail or registered mail

but in this type of remittance the message, duly tested coded is sent by urgent Telegram /

Telephone or Telex.'

The message, in other words, the telegraphic order upon the drawer branch, is given

along with test number at the beginning to prove that the same is genuine.

2.7 Pay Order

Pay order is one type of remittance, which is also one of the popular in business circle of

the country.

A payment can be made to one person to another person through pay order. Which is

made authenticated & assured than the cheque. Moreover, it is more safe for payment

rather carrying the cash from one place to another place.

2.8 Clearing (Department)

In the clearing department the work is to clear and pay order through Bangladesh Bank

that is submitted for cash collection. Everyday clearinghouse takes a place in Bangladesh

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Bank, once in the morning called house (1st house) another in the evening called return

house (2nd house). In the house all the banks representative sit together and change their

money receive instrument of the particular banks to clear and transfer the money to their

particular accounts. There are two types of clearing:

Inward Clearing: The cheques or instruments of Southeast Bank Limited that are

submitted to another Bank for collections are called Inward clearing.

Outward Clearing: The cheques of other banks that are submitted to the Southeast Bank

Limited, for collection are called outward clearing.

Clearing house is a place that provides an arrangement by which various representative of

each clearing banks assemble there act business day to exchange local cheques, drafts,

bill of exchange etc. which are received by them for collection from their customers. Its

object is to settle balances between the bank of the city, town or a region with minimum

of inconvenience and labor. Before the establishment of clearinghouse, the bank had to

send their bill of clerks to other banks for getting cash against those cheques. Obviously

this was a laborious and time consuming process and waste full procedure.

A. INWARD CLEARING BILLS:

It refers the instrument drawn on Southeast Bank Limited Foreign Exchange Branch

Limited, received from other banks in the clearing house by their representative(s).

Settlement process is shown under below-

SETTLEMENT PROCESS OF INWARD CLEARING BILLS

Bills collected from other Banks through clearing house By Main Branch Drawn on SIBL Forex. Br.

BB debits the A/C of SIBL Maintained with BB.

Main Branch sendsThe bills to SIBL

Forex. Branch with anIBDA

SEBL Forex. Branch debits customer's respective A/C

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• ACCOUNTING ENTRY PASSED BY TINS BRANCH

Respective A/C -----------------------------------------------------Dr.General A/C (Main Br.)----------------------------------------Cr.

If cheques are returned, Southeast Bank Ltd. Forex. Branch passes a IBDA to Main Branch. Then the necessary accounting entries will be-

General A/C (Main Br.)-------------------------------------Dr.Respective A/C -----------------------------------------Cr.

B. OUTWARD CLEARING BILLS

It refers the instruments drawn on the other banks received by Southeast Bank Ltd. Forex. Branch. They are of three kinds as follows –

a) Cheques drawn on another branch of SIBL. The settlement process -

b) Cheques drawn on another Bank which is situated within clearing house area.

2.9 Cash (Department)

The cash department is one of the most important parts of General Banking Department.

So many banking activities are conducted by the cash department, which relate to cash or

valuables. So, it is called a nerve center of the bank. The officers / staffs engaged in this

Cheques are directly sent to the respective branch

OBC received along the instrument by the respective

branch

Entry passed in OBC register of that branch

When IBCA comes, customer’s account is credited

IBCA is sent from that branch to this branch

Forex. Branch collects cheques

IBDA along with bills are sent to Forex. Branch

These bills are sent to clearing house from Forex. Br. through main branch

Depositor’s account is credited with SIBL Forex. Branch.

Page 28: South East Bank Foreign Exchange Operation Decla

department merely deal with cash but they also take important role rendering the better

customer services. So cash officers should have well experienced and well behaved

towards the valued customers by offering prompt services in receipt and payment of cash

with always presenting smiling face. Service should be the motto of all bankers.

Briefly summarize the functions of the Cash Department as under:

2.9.1 CONTROL PROCEDURES OF CASH COUNTER

Opening: Before the bank opens for business, each morning, each payment cash

officer has to obtain his / her cash box directly from the vault with the

acknowledge receipt in respective register.

Cash Drawers: Cashiers / Officers working in each counter and maintain all their

cash inside their respective drawers -as soon as received from the vault. During

office hours drawing cash to be kept under the sole responsibility and single

custody of the concerned officers with lock and key arrangement and payment

should be made from the cash over the counter.

Additional cash obtained from the Cash In-Charge during the day: Whenever

additional working supply of cash is required by the payment officer in counter

that has to be obtained from the chief Cashier / Cash In-Charge by signing cash

transfer / respective register whenever cash surplus is found to be deposited to the

Chief Cashier / Cash In-Charge with acknowledge receipt in case of receipt

counter.

Page 29: South East Bank Foreign Exchange Operation Decla

Cash returned to Chief Cashier / Cash In-Charge at the end of the business

hour: Branch or Bangladesh at the end of the business hours both payment

(Surplus Cash) and receipt cash to be handed over to the cash In-Charge through

obtaining acknowledge receipt or having signed in the cashier receipt books if

balanced with computer scroll.

Functions of Chief Cashier / Cash In-Charge: The Chief Cashier / Cash In-

Charge should always look after the over all functions of Cash Department as

Cash Manager. He will supervise the Cashier / Cash Officers working in the

counters whether the counter insurance limit has exceeded, if so, the excess cash

to be shifted in Value / Safe immediately.

2.9.2 Remittance of Cash/Vault maintenance

Branches have regular vault / safe limit holding of cash in UK-II custody as advised /

approved by Head Office with the insurance cover. In cash of surplus cash branch has to

remit to Principal Bank it is called only and renitence. On the other hand, whenever cash

found shortage do to smooth withdrawal of cash by the clients the remittance is made

from the principal branch / Bangladesh Bank is called inward remittance.

Page 30: South East Bank Foreign Exchange Operation Decla
Page 31: South East Bank Foreign Exchange Operation Decla

3.1. Background of South East Bank Limited:

Southeast bank is a schedule commercial bank in the private sector established under the

under the ambit of a bank company act,1991 and incorporated as a public limited

company under company act,1994 on march 12,1995.It started commercial banking

operation on may 25,1995. during the short span of time the has succeeded in positioning

itself as a progressive and dynamic financial institution in the country.

Southeast bank is one of the few banks permitted by the Bangladesh Bank in the early

90’s and fortunate to remain immune from the bad loan culture. Its performance is being

reflected in its good loan being the 3.5 percent as against the national average of 33

percent in the private banking sector.

Southeast bank has been licensed by the government of the Bangladesh as a schedule

commercial bank in the private sector in pursuance of the policy of liberalization of

banking and financial services and facilitates in Bangladesh. within a period of 14 years

of its operation Southeast bank achieved remarkable successfully meeting capital

adequacy requirement of Bangladesh Bank.

As evident from the financial statement for the last 10 years, it has been growing rapidly

as one of the leaders of the new generation banks in the private sector in term of business

and profitability.

The Bank philosophy – “A Bank with Vision” has been preciously the essence of the

legend of banks success.

It has been growing faster as one of the leaders of the new generation banks in the private

sector in respect of business and profitability as it is evident from the financial statement

for the last 4 years.

Page 32: South East Bank Foreign Exchange Operation Decla

3.2. Vision of the bank:

To stand out as a pioneer banking institution in Bangladesh and contribute significantly

to the national economy.

3.3. Mission of the bank:

“Would become the most earning, focused for equitable growth based on diversified

deployment of resources, and nevertheless would remain healthy and gainfully profitable

bank”. Others are:

Fast and accurate customer service.

Steady return on shareholders equity.

Attract and retain quality human resource.

Innovative banking at a competitive price.

Balanced growth strategy.

High standard business ethics.

3.4. Strategy

SEBL has executed a consistent strategy over the past decade by focusing on highly

scalable, fee based security servicing. The bank is following low cost saving strategy by

increasing their selling. their strategies are as follows:

1. Partnership

2. on-line banking

3. new service offering

4. integration between service channels

5. market focus

6. customer based expand and diversity.

Page 33: South East Bank Foreign Exchange Operation Decla

A perfect organization must be supported with its structure. SEBL consists of Head

office, principal branch and other branches throughout the country. The management

style mostly resembles bureaucratic and authoritarian style. It imposes strict control and

monitor over the activities of its employees. Head office is considered as a cost center in

a whole and branch is known as investment and profit center. branch operates under the

control of head office. All business functional activities are supervised by head office and

the branches are executing the decisions made by the Head office.

3.5. South East Bank Limited (Dhanmondi Branch) at a

glance:

Southeast Bank Ltd. Dhanmondi Branch is one of the profitable Branch for the bank. It is

opened on 18th November,1998. this branch provides a great amount of profit per year.

The name of the HOB is Abdul Hamid Miah (Executive vice President). A huge number

of transactions are held per day. The total number of current, savings & STD accounts are

3608. Total deposit in this Branch is Tk.5,156,631 up to December,2009. The total

amount of invested amount is Tk.3,754,609 up to December,2009. There is foreign

exchange division in this Branch which contributes a lot to the income of this branch. The

amount of profit of this branch is increasing day by day. The increment of the profit of

this branch can be shown through the graph.

Net Profit

(Tk. in

hundred)

November December January

7903 21810 10808

Page 34: South East Bank Foreign Exchange Operation Decla

Nov Dec Jan

0

5000

10000

15000

20000

25000

7903

21810

10808Net profit(Tk. in"000")

Table1: Net profit earned by Dhanmondi Branch for last 3 months of the year2009.

This graph shows that Dhanmondi branch contributes a lot to the total profit of the bank

Page 35: South East Bank Foreign Exchange Operation Decla

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Probationary Officer

Managemen trainee Officer

Trainee Cash Officer

Executive Vice President

3.6. South East Bank Limited (Dhanmondi Branch) at a

glance:

The management hierarchy of southeast Bank Ltd. Dhanmondi Branch is given below-

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3.7. Corporate Profile

Name of the company: South East Bank Limited

Chairman: Alamgir kabir,FCA

Vice chairman: Ragib Ali

Managing Director(CC): M.A. Muhith

Company secretry: Muhammad Shahjahan

Legal status: Public Limited Company

Date of Incorporation: March12,1995

Registered Office: Eunoos Trade Center, 52-53,Dilkusha

C/A,Dhaka.

Authorized Capitral: TK.3500 million

Paid up capital: TK.2852.20 million

Reserve: TK.7657.01 million(31/12/2008)

Year of IPO: 1999

Stock Exchange Listing: April 10,2000(DSE)&April 24,2000(CSE)

Phone: 957115,7160866,7173793,955466&9550081

Fax: 9550086,9550093,9563102

Swift: SEBDBDDHXXX

E-Mail [email protected]

Website: www.sebankbd.com

Page 37: South East Bank Foreign Exchange Operation Decla

3.8. Board of Directors:

Chairman Executive CommitteeAlamgir Kabir, FCA

Vice Chairmain ChairmanRagib Ali Alamgir Kabir, FCA

Directors MembersM. A. Kashem Ragib AliAzim Uddin Ahmed M. A. KashemJusna Ara Kashem Azim Uddin AhmedDuluma Ahmed Tahnoun A. HarunBangla Capital Limited represented by Dr. Zaidi SattarTahnoun A. Harun M. A. MuhithSyed Shahid AliSirat MoniraKarnafuli Tea Co. Limited represented by

Abdul Hye Audit CommitteDr. Zaidi SattarA. H. M. Moazzem Hossain Chairman

Azim Uddin Ahmed

Managing Director Members(Current Charge) M. A. KashemM. A. Muhith Dr. Zaidi Sattar

Coompany SecretaryMuhammad Shahjahan

Shariah Council

ChairmanProfessor Moulana Mohammad Salah- Uddin

Page 38: South East Bank Foreign Exchange Operation Decla

3.9. Special features of the bank:

It has been performing conventional commercial banking activity and striving to

introduce Islamic Banking functions.

It is the pioneer in introducing and launching different customer friendly deposit

schemes to tap the savings of the people for channeling the same to the productive

sectors of the economy.

For uplifting the standard of living of the limited income group of the population

the bank has introduced Consumer Credit Schemes by providing financial

assistance in the form of loan to the consumers for procuring household durables,

which have had encouraging responses.

The Bank is committed to continuous research and development so as to keep

pace with modern banking.

The operations of the bank are fully computerized so as to ensure quick, prompt

flawless and services to the customers.

The Bank has introduced camera monitor system (CCTV) to strength the security

services inside the Bank premises.

Page 39: South East Bank Foreign Exchange Operation Decla

3.10. SEBL PERFORMANCE AT A GLANCE:

Particulars 2008 2007 2006 2005 2004

Authorised Capital 3,500.00 3,500.00 3,500.00 2,500.00 2,500.00

Paid-up Capital 2,852.20 2,281.76 2,112.74 1,056.37 880.31

Reserve Fund 4,804.81 4,186.60 2,828.18 1,180.47 769.13

Equity Fund

(Capital and

Reserve)

7,657.01 6,468.36 4,940.92 2,236.84 1,649.44

Deposit 68,714.67 55,474.05 46,056.18 38,258.15 27,930.84

Advance 60,281.26 48,164.60 41,147.28 32,551.09 22,001.70

Investment 12,299.61 8,462.86 6,265.55 5,113.14 3190.15

Import Business 58,019.77 38,470.34 35,125.12 29,079.30 20,229.62

Export Business 42,178.60 28,771.36 25,874.61 13,511.10 6,761.93

Guarantee Business 15,078.99 9,008.32 8,656.80 7,975.00 4,717.82

Total Income 10,250.13 8,670.47 6,766.11 4,689.55 3,043.49

Total Expenditure 7,237.55 5,754.27 4,703.45 3,216.11 2,234.83

Operating Profit 3,012.58 2,916.20 2,062.66 1,473.44 808.66

Net Profit afterTax

and Provision 887.24 1,222.97 909.88 374.20 294.69

Fixed Assets 2,685.56 1,708.11 1,300.39 790.62 313.73

Total Assets 81,181.53 64,370.69 54,824.83 43,294.81 33,744.96

Earning per Share

(Taka)31.11 53.60 67.16 42.51 43.52

Dividend Cash (%) 15%- 15%- 20%- - -

Bonus Shares 20% (5:1) 25% (4:1) 8% (12.5:1) 20% (5:1) 30% (10:3)

Page 40: South East Bank Foreign Exchange Operation Decla

Return on Equity

(ROE)12.06% 19.90% 19.62% 17.64% 17.87%

Return on Assets

(ROA)1.09% 1.90% 1.66% 0.86% 1.00%

Non performing

Loans as % of

Total Loans

4.12% 3.77% 3.97% 4.37% 4.96%

Capital Adequacy

Ratio11.12% 13.02% 11.05% 6.90% 7.83%

Number of

Correspondent

Banks

145 140 138 130 122

Number of Foreign

Correspondents587 598 536 507 463

Number

of Shareholders12,536 9,636 8,855 5750 4704

Number of

Employees 1231 1116 998 913 835

Number of

Branches 46 38 31 31 27

Source of the table: Annual Report 2008-2009.

3.11. Business activities:

SEBL has been able to achieve appreciable progress in all areas of its operations during

the year 2007 and earned a pre-taxed profit of Tk.1222.97 million registering a growth of

Page 41: South East Bank Foreign Exchange Operation Decla

38% over the profit of the previous year. We attribute the success to the dynamism

displayed by all those who worked hard for the growth of this organization.

Page 42: South East Bank Foreign Exchange Operation Decla

4.0. Internship position & duties

During my internship I have worked in following area:

Page 43: South East Bank Foreign Exchange Operation Decla

General Banking Division (15 Days)

Accounts Division (15 Days)

Foreign exchange (60 Days)

4.1. Duties in general Banking division:

In general banking I have worked in account opening section. So that I have talked with

clients about how to open or what are the requirements for open different types of

account such as :

Deposit per scheme(DPS)

Saving account (SB)

Current Account (CD)

To open DPS account, customers first needed to fill up a DPS application form. I usually

help them to fill up the form.

At the same time opened this kind of account and posted them in the banks internal server

named “Bank Ultimus”.

4.2. Duties in accounts division:

Accounts division keep the records of all the transactions performed by the branch. All

kinds of statements of the bank is recorded here. In Dhanmondi branch clearing

department is attached with accounts division. In accounts division I performed

Completing audit trial.

Monthly statement positioning

Thursday positioning

Voucher checking

IBCA positioning

IBDA poisoning

Page 44: South East Bank Foreign Exchange Operation Decla

OBC registrar maintaining

IBC registrar maintaining

Matching clean cash

Online forwarding transaction to inter branches

4.3. Duties in foreign exchange division:

In foreign exchange division I was spent 45 days. In this division I have done different

types of task which is more essential for banking operation and this is done every day

basis. Those are given below:

New Back to Back L/C opening register book maintaining.

Voucher making and issuing.

Acceptance of bill while bill received.

Due date register maintaining

Performance register maintain.

FDBC & FDBP register book maintaining.

Filling up IMP & EXP form which is needed to give information the BB about

Import and Export.

LC advising issuing and register book maintaining.

Amendment register book maintaining

BLC register maintaining

L/C opening register book maintaining.

Stamping of import L/C files.

Helping to prepare lodgment voucher and charges realization sheet.

Preparing a Foreign Documents Endorsement.

Page 45: South East Bank Foreign Exchange Operation Decla

Foreign Exchange Division

5.0. Foreign Exchange Operation:

Page 46: South East Bank Foreign Exchange Operation Decla

Every country has certain natural advantages and disadvantages in producing certain

commodities while they have some natural disadvantages as well as in other areas. As a

result we find that some countries need to import certain commodities while other need to

export their surpluses. Foreign trade brings the fruits of the earth to the homes of the

humblest among the countries. This transactions are on the basis upon which

international trade is made. As one currency is involved in foreign trade, it gives rise to

exchange of currencies which is known as foreign exchange. In exercise of the powers

conferred by sec-3 of the foreign exchange regulation-1947, Bangladesh bank issues

license to scheduled banks to deal with foreign exchange.

Foreign exchange operation is divided into three sections.

1. Import

2. Export

3. Foreign Remittance

5. 1.1. Foreign exchange accounts:

Page 47: South East Bank Foreign Exchange Operation Decla

Nostro account: It means “Our account with you”. It is a foreign currency

account bank maintained by its foreign correspondents abroad. For example, US

dollar account of Southeast Bank Ltd. Is maintained with Citibank N.A, New

York, USA, is a nostro account of Southeast Bank Ltd. i.e. from the point of view

of Southeast Bank Ltd., it is their Nostro account.

Vostro account: It means “your account with us”. It is a foreign currency account

bank maintained by its foreign correspondents in a bank of a particular country is

known as Vostro account. For example, State Bank of Indias Taka accont is

maintained with Southeast Bank Ltd. Is the Vostro account . from the point of

view of Southeast Bank Ltd., it is a Vostro account held for State Bank of India.

Loro account: It means “their account with you”. Account maintained by third

party is known as Loro account. Suppose Southeast Bank Ltd. Is maintained an

account with Citi Bank N.A and at the same time Dhaka Bank is also maintaining

an account with Citi bank N.A. . from the point of view of Southeast Bank Ltd.,

Dhaka banks account with Citi N.A is the Loro account.

5. 1. 2. Foreign exchange buying rates:

The rates at which the banks are willing to purchase foreign currencies are said to be

buying rates, i.e. at these rates foreign currencies are converted into home currency. The

various types of buying rates are:

T.T (Clean): The T.T clean buying rates is the basic rate of exchange

from which other types of buying rates are computed, since in case of

T.T.s fund are paid over at the other end on the same day involving no loss

of interest, but may attract only small charges for Telex.

T.T (Documentary): This rate is applicable in which the handling of

document is involved. Bank recovers handling charges on the transaction.

OD (Sight): This rate is applied for transaction resulting in the purchase or

negotiating of export bills. OD (Sight) buying rates vary from TT buying

rates to the extent of loss of interest for the period the bank remains out of

funds i.e from the time the bank pays out cash at home.

Page 48: South East Bank Foreign Exchange Operation Decla

5. 1.3. Foreign Currency Exchange Rates:

Indicative Rates to customers:FCY in Terms of Bangladesh Taka

Spot Selling Spot Buying

TT & OD B.C. Currency TT Clean

69.5700 69.6000 USD 68.6000

Import Section

5.2. Import:

Page 49: South East Bank Foreign Exchange Operation Decla

Import means purchase of goods or services from abroad. Normally consumers, firms and

government organization import foreign goods or services to meet their necessities. So, in

brief, we can say that import is the flow goods and services purchased by economic agent

staying in the country from economic agent staying abroad.

5.2.1. Regulation of Import:

Import of goods into Bangladesh is regulated by the ministry of commerce in terms of the

Import and Export (control) Act, 1950 with Import policy order issued periodically and

public notices issued from time to time by the office of the Chief controller Import Policy

(1997-2002), which has come into effect on June14, 1998. And the import policy directs

certain Import procedure, which administers the whole activity.

5.2.2. Import procedures followed by SEBL:

As an authorized dealer, Southeast bank, dhanmondi branch is always committed to

facilitate import of different goods into Bangladesh from the foreign countries. Import

section, which is under Foreign Exchange Department of the branch, is assigned to

perform this job. And to serve its clients demand to Import goods , it always maintains

required formalities that are collectively termed as the Import procedure.

1. At first, the Importer must obtain Import registration certificate (IRC) from the

CCI & E submitting the following papers:

Up to date trade license.

Nationality and Asset Certificate

Income tax certificate

In case of company, Memorandum & Articles of Association and

certificate of Incorporation.

Bank solvency certificate

Required amount of registration fee

Page 50: South East Bank Foreign Exchange Operation Decla

2. Then the Importer has to contact with the seller outside the country to obtain the

Proforma Invoice. Usually an indenter, local agent of the seller or foreign agent of

the buyer makes the communication. Other sources are:

Trade Fair

Chamber of Commerce

Foreign Missions in Bangladesh

Journals etc

3. When the Importer accepts the Proforma Invoice, he/she makes a

purchase contract detailing the terms and conditions of the Import

4. After making the purchase contract, importer settles the means of payment with

the seller. An Import procedure differs with different means of payment. The

possible mean are in cash in advance, open account, collection method and

Documentary letter of Credit. In most cases Documentary letter of Credit in our

country makes the import payment. Purchase contract contains following which

payment procedure has to be applied.

5.2.3. Different means of payment:

a. Cash in advance: Importer pays full, partial or progressive payment by a

foreign DD, MT or TT. After receiving payment, exporter will send the

goods and the transport receipt to the importer.

b. Open account: Exporters ships the goods and sends transport receipts to the

Importer. Importer will take the delivery of the goods makes payment by

foreign DD, MT or TT at some specified date.

c. Collection method: Collection method are either clean or documentary

collection. Again documentary collection Document against Payment (D/P)

or Document against Acceptance (D/A). the collection procedure is that the

exporter ships the good and draws a draft/bill on the buyer. The exporter

submits draft/bill to the remitting bank for collection and the bank

Page 51: South East Bank Foreign Exchange Operation Decla

acknowledges this. Then the remitting bank sends the draft/bill and a

collection instruction letter to the collecting bank. The title of goods is

released to the importer upon full payment or acceptance of the bill/draft.

d. Letter of Credit (L/C): The method by which a commercial bank

undertakes to make payment on behalf of the importer to the Exporter is

known as Letter of Credit (L/C). on the other hand it is a credit contract

whereby, the buyers bank is committed to place an agreed amount of money

at the sellers disposal under some agreed conditions. Since the agreed

conditions include amongst other things, the presentation of some specified

documents. The letter of credit is called documentary.

An Importer of a country requesters his banks to open a Credit in foreign

currency in favor of the exporter at a bank in the letters country. The Letter

of Credit (L/C) is issued against payment of the amount by the by the

Importer. The Letter of Credit (L/C) authorized the exporter

5.2.4. Forms of Letter of Credit:

Letter of credit is basically classified in to two:

Revocable L/C

Irrevocable L/C

Revocable L/C: if any L/C can be amendment or changed of any clause or cancelled

by consent of the exporter and importer, it is known as revocable L/C.

Irrevocable L/C: if any L/C can not be amendment or changed of any clause without

any consent of all concern parties –importer, exporter, issuing bank, and confirming

bank is known as irrevocable L/C.

5.2.5. The banks involved in L/C:

Page 52: South East Bank Foreign Exchange Operation Decla

The Issuing Bank(Opening Bank): The opening bank is one that issues the

letter of credit at the request of the buyer. By issuing a letter of credit it takes

upon itself the liability to pay the bills drawn under the credit.

The Advising Bank: The letter of credit is transmitted to the beneficiary

through a bank in the letters country. The bank may be a branch or a

correspondent of the opening bank. The credit is sometimes advised to this bank

by a cable and then transmitted by it to the beneficiary on own its specified form

The Negotiating Bank: This the bank that honored the documents presented as

per letter of credit. The negotiating bank has to be careful scrutinize that the

draft and the documents attached there to are in conformity with the condition

laid down in the letter of credit. Any discrepancies may result in refused in the

part of the opening bank to honor the instrument is such an eventually the

negotiating bank has to look back to the beneficiary for refund of the amount

paid to the beneficiary.

The Reimbursing Bank: It is the bank in which the issuing bank maintains a

Nostro account and this will make the payment to the beneficiary.

5.2.6. Documents Used in operation of L/C:

Pro forma Invoice: Performa Invoice is the sale contract between seller and

buyer in import-exporter business. The sale contract, which is direct

correspondence between importer and exporter, is called Performa Invoice. This

is no intermediary between them. On the other hand, there may be an agent of

exporter in importer’s country. In this regard, if the sale contract is occurred

between the indent of exporter and importer then it is called indent.

Import Registration Certificate(IRC): The importer collects from the C.C.I &

E office by submitting required documents and payment of required fees.

Bill of exchange: The Bill of exchange is a negotiable instrument through

which payment is effected in the trade deals. It is an unconditional order or

writing , addressed the buyer to seller by which the seller can obtain payment

from the buyer for the invoiced value of the goods.

Page 53: South East Bank Foreign Exchange Operation Decla

Bill of Lading: It is the list of goods being shipped which the captain gives to

the person sending the goods to show that the goods have been loaded.

Airway Bill: Sometimes goods are transported through small bulk or those are

perishable in nature then the mode of transport other that shipping may be

resorted to far carriage of the goods, Airway Bill receipt take place of loading

depending on the nature of the carrier.

Commercial Invoice: It is the sellers bill for the merchandise. It contains a

description of goods, the price per unit, total value of the goods, packing

specifications etc. the seller under his own form and signature in the name of the

buyer issues the invoice.

Certificate of Origin: This is the certificate issued by a recognized authority.

In the exporting country certifying the country of origin of the goods. It is

usually made by the chamber of commerce.

Packing list: The exporter prepares an accurate packing list showing item by

item. The content of the consignment to enable the receiver of the shipment to

check the contents of the goods and marks of the packages, quantity, weight etc.

of the goods exported.

Bill of Entry: It is a document, which contains the particulars of the imported

goods as well as the amount of customer duty payable.

Clean Report of Findings: The certificate is provided by the Pre shipment

Inspection concerns. The entire world has been brought under the three

supervision of the three pre shipment inspection concerns based on different

territory.

5.2.7. Procedure of opening the letter of credit and Payment:

NBL identify whether the goods (will be imported) are in the import list, which is selected by the government of Bangladesh.

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Justify the clients credit worthiness by collecting social status- information form after business or from after bank credit report.

Judge whether the importers goods bear good quality and more is a market of goods.

Secures the documents efficiently.

If every thing is OK, then the client proposes to fill up the prescribed form,

The sum percent of total amount of L/C should be deposited and get admonition form.

Then it is registered in L/C register book.

Three copies of L/C are prepared.

Two out of three is sent to advising bank and rest are sent to reimbursing bank with order to pay claim to the negotiating bank.

Advising bank sent one copy with advice to ship to the importer.

Exporter submits necessary documents to the negotiating bank and receipts his/her claim.

Negotiating bank sent two same letter of payment to the issuing bank and importer. Simultaneously the negotiating banks demand his/her claim from reimbursing bank.

5.2.7.1. The importer submit the following documents with the application for

opening the L/C:

Tax Identification Number (TIN)

Valid trade license

Import registration Certificate (IRC)

5.2.7.2. The bank will provide the following documents before opening the L/C:

LCA form

IMP form

Necessary charger documents for documents

5.2.7.3. L/C Authorization Form (L/CAF):

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The letter of credit authorization form is the form prescribed for the authorization of the

Letter of Credit against importer and used in lieu of import license. The authorized

dealers are empowered to issue LCA Form to the importer as per basis of licensing of the

import policy order in force to allow import into Bangladesh. In foreign exchange is

intendment to be bought from Bangladesh Bank’s against an LCAF. It has to be

registered with Bangladesh bank registration unit located in the concerned area office of

the CCI&E. The LCAF form contains the followings-

o Name and address of the importer

o IRC no. and year of renewal

o Amont of L/C applied for

o Description of items to be imported

o HS Code no.

o Signature of the importer with seal

o List of goods to be imported goods.

Accounting Treatment:

APPLICANT Appollo

Ispat

Page 56: South East Bank Foreign Exchange Operation Decla

Complex

LTD.

134410010020FCY AMOUNT

USD 45,600.00

L/C TypeAt Sight/ Defer Payment @ 69.60

L/C DATE 14/01/2010 TAKA 3,173,760

Particulars A/C No DEBIT TkCREDIT Tk

Margin 5.00%9030315040

2 159,000

Commission 0.40%9040201000

3 12,695

Vat 15.00%9030637032

9 1,904

ADD Conf.com 0.00%9040201000

3

Courier/Post9040207000

9

Telex/Swift9040207006

2 3,000

PSI Handing Charge9040207000

9

Handing Charge9040207000

9

Stamp In Hand9010721050

2 150

L/C Application Set9040207000

9 200

Vat on Swift,PSI,Handing Charge

90306370329 503

APPLICANT ACCOUNT1110000994

7 177,452TOTAL 177,452 177,452

LiabilityParticulars A/C No DEBIT Tk CREDIT Tk

Customers Liability 90109110107 3,174,000

Page 57: South East Bank Foreign Exchange Operation Decla

Bankers Liability 90309110106 3,174,000

5.2.7.4. The L/C Confirming Process:

Southeast Bank

Dhanmondi Br.

(L/C issuing

Bank)

Issue L/C & request to add

confirm

HSBC (L/C

confirmrng Bank)

USA Exporter

(L/C Beneficiary)

5.2.7.5. Forwarding Documentary credit by confirming bank:

There are usually two banks involved in a documentary credit operation. The issuing

bank and the 2nd bank, the advising bank is usually a bank in the sellers country. The

issuing bank asks another bank to advise or confirm the credit.

If the advising bank is confirming the credit, this mention that the confirming bank,

regardless of another consideration, must pay accept or negotiate without recourse to

seller. Then bank is also called a confirming bank.

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5.2.7.6. Submission of necessary documents by exporter to the Negotiating

Bank:

As soon as the seller or exporter receives the credit and is satisfied that he can meet its

terms and conditions, he is an position to load the goods and dispatch them. The seller

then sends the documents evidencing the shipment to the bank.

Generally the documents are:

Bill of Exchange

Commercial Invoice

Bill of Lading/ Air way bill/ Truck Receipt

Certificate of Origin

Packing List

Clean Report of Findings (CRF)

Insurance Cover Note

Pre-shipment certificate

5.2.7.7. Lodgment and Retirement of shipping documents:

After scrutinizing the import negotiating department, if no discrepancies is found then it

is treated to be accepted after the end of seven banking day following the day of receipt

of the document under “Article 1(b) of UCPDC-500”. If any discrepancy found then the

banker inform it to the importer that whether he accepts the bills with discrepancies or

not. If the importer does not accept, the banker informs it to the negotiating bank within

seven banking days from the date of receipt of the documents, otherwise it is treated to be

accepted and the opening bank must bound to pay against the bill and no complain

against the bill will be accepted more than 4 banking days following the date of receipt of

the documents.

The local office oases the following vouchers after negotiation:

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Accounting treatment:

BLC (Payment against document) A/C Dr.

H.O. International A/C Cr.

Reverse Entry is given:

Bankers liability A/C Dr.

Customers liability A/C Cr.

Then shipping document then stamped with PAD number and entered in the PAD

register. As soon as the above formalities are completed, the importer is served with PAD

bill information for retirement of concerned import documents.

5.2.8. Import Financing:

Import financing can be divided into two types:

Pre shipment finance

Post shipment finance

PRE SHIPMENT FINANCE:

This types of finance refers to the facilities extended to the importers in the form of Letter

of Credit.

Actually Banks do not invest any fund at this stage of financing. But from the definitions

of Letter of Credit we understand that by Opening L/C on behalf of the customer, Bank

undertakes to make payments to the supplier of goods against the L/C subject to

submission of certain documents. Normally bank allows the customer to open L/C

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against certain margin i.e, without having full coverage of the L/C value. As such Letter

of credit is a sort of direct finance of the customer.

Before allowing Pre shipment finance, a bank normally considers:

Credit worthiness

Import performance

Import Regulation

Marketability of goods.

POST SHIPMENT FINANCE:

This types of finance refers to the credit facility refers to the credit facility refers to the

importer after shipment of goods. Post shipment finance is allowed in the following

forms:

Payment against Documents (PAD)

Loan against Imported Merchandise (LIM)

Loan against Trust Receipt (LTR)

5.2.8.1. PAD:

The bank who established Letter of Credit is bound to honor the suppliers claim when

these are presented in strict conformity to the terms and conditions of the Letter of Credit.

Upon receipt of documents, the duty of opening bank is to carefully examine the same. If

everything is all right, bank arranges payment against the bills to the debit of PAD A/C.

In most of the cases documents are received with comments that Negotiating Bank has

already claimed reimbursement if the bill is drawn in restrict conformity to the L/C. In

that situation Opening Bank responds the debit entry of their Nostro account to the Debit

of PAD A/C.

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Soon after lodgment of documents in, PAD, opening bank inform the customer regarding

receipt of the bill and request them to retire the documents by depositing the value of the

documents with interest of any.

5.2.8.2. LIM:

Loan again Imported Merchandise (LIM) is a facility provided by the bank provided by

the bank to the importer who are in short in fund to retire the import bills and thus to

clear the goods from the authority.

On the arrival of goods and lodgment of import documents, importer may request the

bank of a clearance of goods from the port(custom) and keep the same to bank

warehouse. proper sanction from the competent authority is to be obtained before

clearance of consignment.

For giving this types of loan, officer makes loan proposal and sends it to H/O for

approval. After getting approval from H/O, bank grants loan in the form of either LTR or

LIM.

ACCOUNTING TREATMENT:

LIM/LTR creation:

LIM/LIR (Importer) A/C Dr.

BLC A/C Cr.

After payment of the loan or delivery of goods:

Party;s A/C Dr.

LIM/LIR A/C

Interest A/C

Cr.

Cr.

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Total Import Business of last three months as a chart in Dhanmondi

Branch :

Month November December January

Tk. 3448891 3774590 322742

Nov Dec Jan0

1000000

2000000

3000000

40000003448891

3774590

322742

TK.

Table-1: Performance of Import Business of last Consecutive 3 Months.

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Import Business of last five years as a graph of Southeast bank :

Year 2008 2007 2006 2005 2004

Tk. 58019.77 38470.34 35125.12 29079.3 20229.62

2008 2007 2006 2005 2004

010000200003000040000500006000070000

58019.77

38470.34 35125.1229079.3

20229.62

TK.(in million)

Table-2: Performance of Import Business of last 5 years of Southeast bank.

Here we clearly see that both graph indicates the increment of Import business of

Southeast bank ltd. along with Dhanmondi Branch.

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Export Section

5.3. Export:

Export is the process of selling goods and services to the to other countries. Export L/C

operation is just reverse of the import L/C operation. For exporting goods by the local

exporter, bank may act as advising Banks and collecting bank (negotiating bank) for the

exporter.

5.3.1. Regulation of Import:

Export policies formulated by the Ministry of commerce , GOV provide the overall

guideline and incentives for promotion of exports in Bangladesh. Export policies also set

out commodity-wise annual target. It has been decided to formulate these policies to

cover a five year period to make them contemporaneous with five year plans and to

provide the policy regime. The export oriented private sector, through their representative

bodies and chamber are consulted in the formulation of export policies

and are also represented in the various export promotion bodies set up by the

government.

5.3.3. Export procedures:

The import and export trade in our country are regulated by the Import and

Export(Control) Act,1950. under the export policy of Bangladesh the exporter has to get

valid export registration Certificate (ERC) from chief controller of Import &

Export(CCI&E). the ERC is required to renew every year. The ERC number is to

incorporate on EXP forms and other papers connected with exporters.

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5.3.3.1. Registration of Exports:

For obtaining Export Registration certificate(ERC), intending Bangladeshi exporters are

required to apply to the controller/ assistant controller of Imports and Exports in the

prescribed form along with the following documents:

Nationality and Asset Certificate

Memorandum and Article of Association and Certificate of Incorporation in case

of limited company

Bank certificates

Income tax Certificates

Trade License etc.

5.3.3.2. Securing the order:

After getting ERC certificate the exporter may proceed to secure the export order. He can

do this by contacting the buyers directly or through agent.

In this purpose the exporter may get help from:

License officer

Buyer’s local agent

Export promotion organization

Bangladesh Mission Abroad

Chamber of Commerce

Trade fair etc.

5.3.3.3. Processing and opening of Back to back L/C:

Back to Back L/C is set in such that it can be paid out of export proceeds.

It is simply issued to the clients against an import L/C. Back to Back mechanism involves

two separate L/C. One is master Export L/C and another is Back to Back L/C. on the

strength of Master Export L/C bank issues back to back L/C. Back to Back L/C is

commonly known as Buying L/C, on the country Master Export L/C is known as selling

L/C.

5.3.3.3.1. Features of Back to Back L/C:

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An Import L/C to procure goods /raw materials for further processing.

It is opened based on Export L/C.

It is a kind of Export Finance.

No margin is required to open Back to Back L/C.

Application is registered with CCI&E.

Applicant has bonded warehouse license.

L/C value shall not exceed the admissible percentage of net Free on Board (FOB)

value of relative Master L/C.

Period will be up to 180 days.

The import L/C is opened for 75% of the value of Export L/C.

Here L/C issued against the lien of export L/C.

Arrangements re such that export L/C matures first then out of this export profit,

import L/C is paid out.

5.3.3.4. Preparation of export Documents:

Bill of Exchange or Drafts

Commercial Invoice

Bill of lading

Inspection Certificate

Packing List

Export license

Shipment Advice

Certificate of origin

Weight Certificate

Certificate of Analysis

Quality Certificate

EXP Form

Documents received through courier.

5.3.3.5. Procuring the materials:

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After making the deal and on having the L/C opened in his favor, the next step for the

exporter is to set about the task of procuring or manufacturing the contracted

merchandise to shipment of goods.

5.3.3.6. Shipment of goods:

Then the exporter should take the preparation for export arrangement for delivery of

goods as per L/C and inciters, prepare and submit shipping documents for

payment/Acceptance/negotiation in due time.

Documents for shipment:

EXP form

ERC(valid)

L/C copy

Customer duty Certificate

Shipping instruction

Transport documents

Insurance Documents

Invoice

Other Documents

Bill of Exchange

Certificate of Origin

Inspection Certificate.

Then the documents are submitted to the bank for Negotiation.

5.3.4. Export Financing:

Financing export constitutes an important part of a bank’s activities. Exporters require

financials services at four different stages of their export operation. During each of these

phases exporters need different types of financial assistance depending on the nature of

the export contract.

Export financing can be divided into two types:

Pre shipment finance

Post shipment finance

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PRE SHIPMENT FINANCE:

This types of finance refers to the credit facility extended to the exporter prior to the

shipment of goods for export. Pre shipment finance is allowed in the following forms:

For procurement of Raw materials

For processing the raw materials

For packing of finished goods

For payment of transportation cost.

Before allowing Pre shipment finance, a bank normally considers:

Credit worthiness

Import performance

Import Regulation

Marketability of goods.

Pre shipment finance can be allowed in the following forms:

Export cash credit

Back to Back Letter of Credit

Export credit against Trust receipt

Packing Credit

Back to Back Letter of Credit under EDF

POST SHIPMENT FINANCE:

This type finance refers to the credit facilities extended to the exporter against export

documents after shipment of goods. Post shipment finance is allows in the following

forms

Negotiation of documents under L/C

Foreign Documentary bill for purchase

Advanced against Export Documents sent for collection

5.3.5. Negotiation of documents under L/C:

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The exporter presents the relative documents to the negotiating bank after the shipment of

the goods. A slight deviation of the documents from those specified in the L/C may raise

an excuse to the issuing bank to refuse to reimbursement of the payment already made by

the Negotiating bank. So, the Negotiating bank must be careful, prompt, systematic and

indifferent while scrutinize the documents relating to the export.

5.3.6. Foreign Documentary bill for purchase:

Here the exporter are also made on the basis of contract between the buyer and the seller

without the cover of the letter of credit. In such case, documents are delivered to the

buyer through the intermediary of the foreign correspondence of the authorized dealer

against payment.

5.3.7 .Payment of Back to Back L/C:

In case of Back to Back L/C as 60-90-120-180 days maturity period, deferred payment is

made. Payment is given after realizing export proceeds from the L/C issuing Bank.

5.3.8. Export Document Checklist:

1. General verification: L/C restricted or not. Exporter asked to submit documents

before expiry date of the credit. shortage of documents etc.

2. Particular examination: each and every documents should be verified with the

L/C.

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Total Export Business of last three months as a chart in Dhanmondi

Branch:

Month November December January

Tk. 1293967 1394750 117147

Nov Dec Jan

0200000400000600000800000

100000012000001400000

12939671394750

117147

TK.

Table-3: Performance of Export Business of last Consecutive 3 Months.

Export Business of last five years as a graph of Southeast bank :

Year 2008 2007 2006 2005 2004

Tk. 42178.6 28771.36 25874.61 13511.1 6761.93

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2008 2007 2006 2005 20040

10000

20000

30000

40000

50000

42178.6

28771.3625874.61

13511.16761.93

TK.(in million)

Table-4: Performance of export Business of last 5 years of Southeast bank.

Here we clearly see that both graph indicates the increment of Export business of

Southeast bank ltd. along with Dhanmondi Branch.

Foreign Remittance section

5.4. Foreign remittance: Foreign remittance section of SEBL,Dhanmondi branch is

an integral part of foreign exchange department. And this section of section of Foreign

Exchange department deals with

Inward foreign remittance

Outward foreign remittance

Opening foreign currency accounts

Governing wage earners bond

Opening student file etc.

But first two Inward and Outward foreign remittance are the main functions.

5.4.1. Inward foreign remittance:

Normally, Inward foreign remittance comprises all incoming foreign currencies.

Remittance issued by the correspondents banks situated in the foreign countries and

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thereby drawn on SEBL, dhanmondi branch are considered to be its Inward foreign

remittances. Following are the Inward foreign remittances of SEBL, Dhanmondi branch.

FDD Payable

FTT Payable

TC Payable

Encashment of foreign currencies

Purchase of foreign currencies

5.4.2. Outward foreign remittance:

Remittances issued by the Southeast bank, Dhanmondi branch to there foreign

correspondents to fulfill their customers needs are considered to be the Outward foreign

remittances. It comprises the following

FDD Issued

FTT Issued

TC Issued

Endorsement of foreign currencies in the passport

Sale of foreign currencies

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5.4.3 EXPORT-IMPORT PROCEDURE

1     Seller and Buyer conclude a sales contract, with method of payment usually by letter of credit (documentary credit).

2    Buyer applies to his issuing bank, usually in Buyer's country, for letter of credit in favor of Seller (beneficiary).

3    Issuing bank requests another bank, usually a correspondent bank in Seller's country, to advice, and usually to confirm, the credit.

4    Advising bank, usually in Seller's country, forwards letter of credit to Seller informing about the terms and conditions of credit.

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5    If credit terms and conditions conform to sales contract, Seller prepares goods and documentation, and arranges delivery of goods to carrier.

6    Seller presents documents evidencing the shipment and draft (bill of exchange) to paying, accepting or negotiating bank named in the credit (the advising bank usually), or any bank willing to negotiate under the terms of credit.

7    Bank examines the documents and draft for compliance with credit terms. If complied with, bank will pay, accept or negotiate.

8    Bank, if other than the issuing bank, sends the documents and draft to the issuing bank.

9    Bank examines the documents and draft for compliance with credit terms. If complied with, Seller's draft is honored.

10    Documents release to Buyer after payment or on other terms agreed between the bank and Buyer.

11    Buyer surrenders bill of lading to carrier (in case of ocean freight) in exchange for the goods or the delivery order.

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SWOT:

Swot analysis enables an organization to have a comprehensive insight about its current

position in the industry compared to the competitors. It provides the organization a scope

to strategically improve its position in the market. Here, the internal strength of Southeast

Bank limited is discussed as below:

6.1. Strengths:

Company reputation:

SEBL has created a good reputation in the banking industry of the country among the

new comers. It is created a strong grip in the banking sector in terms of deposit and profit

within its sixth operation year.

Capital adequacy ratio:

Southeast Bank Ltd. Is maintaining a strong capital base. By the end of the end of

December 2008,capital adequacy ratio of the bank was 11.12% that is well above the

stipulated requirements of 9%. Positioning the Bank as one of the strong capital based

Bank of Bangladesh.

Customer service:

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The Bank has a strong relationship with its customer. The Bank believes in maintaining

personal relationship with the clients. One of the major goals of the Bank is to build long

term relationship with the customer and to create value for them. For this, SEBL waiver

high charges for the valued clients who are linked with the Bank for long period of time.

Top management:

Top management is the key strength to contribute heavily towards growth and

development for any Bank. SEBL top management officials have the reputation of

experienced banking skills, efficiency and proficiency.

Corporate culture:

Corporate culture of SEBL is an interactive compare to other commercial Banks. This

interactive environment encourages employee to work attentively. As the job is very

much routine oriented, its friendly environment encourage the working capability of the

employee in their respective field.

6.2. Weaknesses:

Advertising and Promotion:

Advertising and Promotion is one of the weak point of SEBL. It doesn’t have effective

work force in marketing activities. This lacking pushes the Bank far behind from the

competitive environment.

Reference employment:

Reference employment is very much effective in SEBL. For this reason a lot of people

drawing salaries at the end of the month with minimum contribution to the organization.

It creates problem with other employees who work hard but they are not appreciated

accordingly.

Limitation of Information System(Bank Ultimus):

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Bank Ultimus is not comprehensive software. It is desirable to set more comprehensive

and effective software for online banking for providing instant service to its clients.

Recovery system:

The recovery system is not very much effective. For this a huge amount money of the

Bank is being defaulted.

6.3. Opportunities:

Diversification:

It is a system of expansion strategy. By doing this SEBL can expand its current line of its

business. With the help of top management SEBL can start merchant bnking.

Credit Card & Tele banking:

By expanding services through Credit Card and Tele Banking SEBL can enter into new

form of retail banking, which will create another earning source.

Branch expansion:

SEBL is growing quickly all over the country. Besides expanding in the urban areas,

SEBL has prospects to open more branches in sub-urban areas, which will eventually

enhance the government effort at receiving rural economy as well as reaching more

people by providing better service.

6.4. Threats:

Level of competition:

Competition is always a major threat for any organization. In recent years. The number of

private bank is increasing . these bank is always pose a threat for others by coming up

with new product line, innovative technology, quality technology etc. thus the level of

competition rises and create threat for SEBL.

Technological Advancement:

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With time, technology is getting advanced and most of the private banks are upgrading

their operating system to survive in the industry. SEBL is lagging behind in this

department and still mostly dependent on manual work rather than technology.

Advancement technology is posing great threat of SEBL.

Contemporary Banks:

Contemporary Banks like SEBL others are its major rivals. They are carrying out

aggressive campaign to attract lucrative corporate clients and big depositors. The bank

should have to take some steps to compete for its growth as well as its expansion.

Multinational Bank:

Rapid expansion of multinational Bank poses potential threats to the new comers. Since

foreign banks are financially healthy and this will be a threat for SEBL to sustain in the

long run if it does not take any strategy.

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7.1. Conclusion:

From the practical implementation of customer dealing procedure during the whole

period of my practical orientation in SEBL, I have reached a firm and concrete

conclusion in a very confident way. I believe that my realization will be in harmony with

most of the banking thinkers. It is quite evident that to build up an effective and efficient

banking system to the highest desire level computerized transaction is a must.

Success in the banking business largely depends on

Effective lending

Good customer service

A good management

A good training program

Effective implementation of plans and

Southeast is an emerging Bank. To achieve the confidence of the customers, the Bank

must execute some improvements in its marketing and operational areas-SEBL should try

to win customers faith by providing them efficient and dependable services, credit facility

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and updating with user friendly modern technologies. The Bank should redesign all sorts

of banking procedures to be more user friendly, attractive and impressive.

Southeast Bank Ltd. Started with a vision to be the most efficient financial intermediary

in the country and it believes that the day is not far off when it will reach its desired goal.

SEBL looks forward to a new horizon with a distinctive mission to become a highly

competitive modern and transparent institution comparable to any of its kind at home and

abroad.

In the branch where I’ve worked for three months are all the procedures are positive

order in spite of this some prances are not properly done which is very effective an all

respect it will increase profit and the strength of working capacity in all the departments

in the branch.

7.2. Recommendation:

From findings and analysis of the report, the following recommendations are formulated

for the SEBL management.

In foreign exchange department it is required to communicate with foreign banks

frequently and quickly. They should used the modern communication media.

Database networking is one of the most recent technologies to transfer from

branch to branch . They should use this technology in Foreign Exchange Division.

Against master L/C SEBL should not provide percent margin. The follow the

BB’s rules and regulation.

The Bank should increase its ATM booth in different locations and improve its

facility throughout the country.

It should emphasize more on customer relationship management to retain the

existing customer and attract the potential customer.

The Bank should apply to transform the branch as in AD branch to facilitate the

foreign transaction or trade as the Foreign Exchange is the most profitable

department of each branch.

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The Bank should take realistic and effective step to recover default loan.

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References:

1. Annual Report of Southeast bank ltd., 2003-2008.

2. Jeff madura, Financial market & Institution, 8th edition.

3. Report from southeast bank ltd.

4. State of Affairs of the bank.

5. The brochure of Southeast Bank Ltd.

6. Website of Bangladesh Bank.

7. Website: www.southeastbank.com.bd

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Financial Performance at a glance:

PROPERTY AND ASSETS2008Taka

2007Taka

Cash:

In hand (including foreign currencies) 486,061,422 440,911,732

With Bangladesh Bank And its agent Bank (s)(including foreign currencies) 3,429,227,784 2,966,460,168

3,915,289,206 3,407,371,900

Balance with other banks and financial institutions:

In Bangladesh 534,541,610 1,258,788,896

Outside Bangladesh 80,834,747 899,318,546

615,376,357 1,546,988,175

Money at call and short notice 119,900,000 310,000,000

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Investment:

Government securities 10,515,269,078 7,563,544,454

Others 1,784,337,793 899,318,546

12,299,606,871 8,462,863,000

Loans and advances:

Loans, cash credits, overdrafts, etc. 56,223,855,904 45,531,630,718

Bills discounted and purchased 4,057,404,485 2,632,973,432

60,281,260,388 48,164,604,150

Fixed assets 2,685,557,650 1,708,110,172

Other assets 1,264,537,446 770,752,643

Non-banking assets - -

Total assets_______________81,181,527,919

_______________64,370,690,040

LIABILITIES AND CAPITAL

Liabilities:

Borrowing and other banks, finincial institutionbs agents 1,561,993,125 6,509,000

Deposites and other accounts:

Current deposits and other accounts 5,235,642,551 3,939,794,945

Bills payble 852,132,286 688,281,765

Savings Bank/Mudaraba Savings deposits 3,477,918,663 3,433,491,229

Fixed deposits/Mudaraba fixed deposits 59,148,979,075 47,412,480,169

68,714,672,575 55,474,048,109

Other liabilities 3,547,587,789 2,745,663,830

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Total liabilities 73,824,253,489 58,226,220,939

Capital/shareholder's equity:

Paid up capital 2,852,197,800 2.281,758,300

Share Premium 485,930,025 1,056,369,600

Statutory reserve 1,975,251,800 1,544,287,000

General reserves 247,650,000 247,650,000

Other reserves 1,253,453,849 570,619,810

Retained earnings 542,790,957 443,784,391

Total shareholders' equity 7,357,274,431 6,144,469,101

Total liabilities and shareholders' equity 81,181,527,919 64,370,690,040

OFF BALANCE SHEET ITEMS

Contingent liabilities:

Acceptances and endorsements 15,359,632,013 7,377,208,948

Letters of Guarantee 6,165,108,183 5,335,371,383

Irrevocable Letters of Credit 8,010,077,676 7,415,596,834

Bills for Collection 1,768,093,138 1,282,374,580

31,302,911,010 21,410,551,744

Other contingent liabilities:

Value of travelers' cheques on hand 2,801,600 8,505,835

Value of Bangladesh Sanchaya Patra on hand 273,991,000 251,551,000

276,792,600 260,056,835

Other Commitments:

Documentary credits and short term trade related - -

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transactions

Forward assets purchased and forward deposites placed - -

Undrawn note issuance and revolving facilities - -

Undrawn formal standby facilities credit lines and other commitments - -

Claims against the bank acknowledged as debt - -

- -

Total off balance sheet items including contingent liabilities

31,579,703,610 21,670,608,579

Account opening form:

southeast Bank Ltd.______________________________________ Branch

Account No

Date …………………….ACCOUNT OPENING FORM

Photographs

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NATURE OF ACCOUNT:

Current Personal Partnership Others

Savings Proprietorship Wage Earner

TITLE OF ACCOUNT:

Proprietor’s Name :

Father’s /Husband’s Name :

Mother’s Name :

Present address :

Telephone No :

Office

Residence

Permanent address :

Banking reference, if any :

Please supply me/us with a Cheque Book containing 10/25/50 leaves.

SPECIAL INSTRUCTIONS: SIGNATURE OF APPLICANT (S)

NAME SPECIMEN SIGNATURE

Cheque Book issued: Initial Deposit :From _________________ To ____________ Cash : Tk.

Cheque etc : Tk.Initial Signature of the Introducer: Opened By:

Approved By:

Name: _____________________________Account No: ________________________

Manager

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a Back to Back L/C opening Form

Southeast Bank Ltd.

ORIGINAL/ADVISING BANK COPY/APPLICANT COPY/OFFICE COPYDate of expiry: Place of expiry:

Irrevocable Documentary Credit Date and Place of issue:

Applicant: Beneficiary:

Advising Bank: Amount:

Partial shipment : Allowed

Transshipment : Not AllowedCredit available with: Any bank in Bangladesh.By: Acceptance.

Drafts At:Loading on board/dispatch/taking in charge at/fromSupplier’s FactoryNot later than For transportation to :

Number:

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Description of goods and/or Services:Chemicals for 100% export oriented readymade garments industry: Description, quantity, quality, unit price and all other details of the merchandise are as per beneficiary’s pro-forma invoice No. . CFR Buyer’s Factory.Authenticated copy of the P/I is enclosed herewith, which constitutes an integral part of the credit but the terms and conditions of P/I not stipulated in this Credit are void.

Documents Required:(X) Signed Invoices in Fold certifying merchandise to be of Bangladesh origin.(X) Signed Delivery Challan in copies marked “Freight Prepaid” evidencing shipment by

made out to the order of Southeast Bank Limited, . Notify Applicant and us.

(X) Detailed packing list in Fold.(X) Beneficiary’s certificate confirming the goods shipped are strictly in accordance with pro-forma

invoice as stated above in good order & condition.(X) Satisfactory Credit Report of the Beneficiary must accompany the original documents.(X) Certificate of Origin issued by the beneficiary of the L/C.

Additional conditions Marked (X) Below:(X) All documents are to be dispatched in lot by any courier service to us.(X) Prior acceptance of Bill of Exchange is not acceptable.(X) No documents should be dated earlier than the date of this L/C.(X) All documents must bear this LC number.(X) T/R to indicate the gross and net weight of the goods.(X) All Bank Charges outside our counter are on beneficiary’s Account.(X) If the credit is available by negotiation, maturity date to be counted from the date of acceptance by

issuing bank.(X) Delivery Challan and Truck receipt to be jointly signed by the Managing Director of

. and Bank’s representative with date and stamp acknowledging receipt of goods in good order and condition.

(X) All documents must indicate that the import is being made under Export L/C #.(X) A Discrepancy Fee of will be deducted from bill amount for presentation of each set of

discrepant documents.(X) No interest will be paid for the usance period.

Documents to be presented within days after shipment date but within the validity of the credit.Instructions for Negotiating Bank :

Upon receipt of documents complied with credit terms we will inform you maturity date and at maturity we shall arrange payment of draft as per instruction of Negotiating bank .

Documents presented with discrepancy (ies) must not be negotiated against guarantee or under reserve.

Your advising, negotiating including the reimbursement bank charges will be on account of beneficiary.

Amount of the draft negotiated/received for collection should be endorsed on the reverse of the credit which should be certified in the Documents Forwarding Schedule.

Except so far as otherwise expressly stated herein this credit is subject to the Uniform Customs and Practice for Documentary Credits (2007 Revision) ICC Publication No. 600. Reimbursement under this Letter of Credit are subject to URR-525.

Authorised Signature Authorised Signature

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Glossary

AD : Authorize Dealer

A/C : Account

ACH : Automated Clearing House

ADV : Automated accounting advice

ATM : Automated Taller Machine

BARE : Balancing Modernizing Rehabilitation and Expansion

CC : Consumer Credit

CD : Current Deposit

CDBL : Central Depositary Bangladesh Limited

CEO : Chief Executive Officer

CL : Consumer Credit

CRR : Cash Reserve Rate

DD : Demand Deposit

DMD : Deputy Managing Director

DPS : Deposit Pension Scheme

ADD : Foreign Demand Deposit

DD : Foreign Demand Draft

FDR : Fixed Deposit receipt

HO : Head Office

L/C : Letter of Credit

AIM : Loan against Imported Merchandise

LO : Local Office

LR : Local Remittance

LTR : Loan against Trust Receipt MDManaging Director

MT : Mail Transfer

Ti-FCD : Non-Resident Foreign Currency Deposit

P--\D : Payment against Documents

PD : Primary Dealer

PL S : Personal Loan scheme

PO : Pay Order

PS : Pay Slip

RFCD : Resident Foreign Currency Deposit Account

SHBL : Staff House Building Loan

STD : Short Term Deposit

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SVT : Senior Vice President

TC : Travelers Cheque

TL : Large and Medium Scale Industry (Term Loan)

TT : Telephonic Transfer

NBL : National Bank- Limited

USBL : Uttaran Small Business Loan

CMD : Credit Management Department

CRM : Credit Risk Management

PPG : Product Promotion Guide

CAD : Credit Administration Department