south-east glasgow esol advice, support and entry (ease) service workshop robin ashton kate anderson
TRANSCRIPT
South-East Glasgow ESOL Advice, Support and Entry (EASE) Service Workshop
Robin AshtonKate Anderson
Purpose of workshop
1. Discuss and share knowledge of issues related to:
a) the identification of barriers ESOL learners face in accessing ESOL
b) actions which can help to remove these
2. Examine the South-East Glasgow ESOL Advice, Support and Entry (EASE) Service.
Activity 1
1. Describe your learner to your group.2. Discuss:
– What issues would you need to consider in placing that learner?
– How you would deal with these issues at your organisation?
Activity 1: Feedback
Possible Issues:– Learner availability– Cost of provision– Learner status (e.g. visa or asylum
restrictions)– Location of provision– Non-ESOL support needs (e.g.
childcare, literacy support, study support, etc.)
More complicated than...
Learner Provision Success!
Activity 2
1.Create a list of things an ESOL learner might need to know before choosing an appropriate ESOL course.
2.Discuss how these needs might be met.
South-East Glasgow Context
Learner needs:• Information and advice on:
– available ESOL provision– learners’ own ESOL levels
Solution:• ESOL Advice, Support and Entry (EASE)
Service provided across the South-East Glasgow area.
EASE Service: Essentials
1. ESOL Providers’ Network to:a) Standardise level namesb) Share provision information
2. EASE Service provided across the area giving new ESOL learners access to:a) An ESOL initial assessment undertaken by a qualified
ESOL practitionerb) A formal record of a learner’s current ESOL level
accepted as valid by all ESOL providersc) Information, advice and support to access
appropriate local ESOL provision including maps and travel information
EASE Service: Headline Figures
1,370 new ESOL learners interviewed in first 11 months of service operation
Of the 859 learners interviewed between 01/04/09 and
30/09/09– 77 nationalities were recorded. The largest group were
those from Pakistan (21 %)– 82% EASE Service users provided a recognisable Glasgow
postcode. Of these 50% were resident in the SE Glasgow area
– 62% of all EASE Service users were offered a place on an ESOL course in the SE Glasgow area (80% of SE Glasgow only EASE Service users)
– 42% of all EASE Service users took up an ESOL place in SE Glasgow (54% of SE Glasgow only EASE Service users)
Ease Service: Place of Residence of Service Users
EASE Service: Prioritisation of Local Residents
EASE Service: Allowing Demand to Direct Supply
EASE Service: Benefits
For learners:– On-demand access to advice and
information on own ESOL level and relevant local provision enabling learners to make informed decisions about their own learning pathway
For providers:– Accurate demand information allowing
provision supply to be tailored to meet demand
EASE Service: Further Developments
Additional Services:– EASE Service Study Support Packs– EASE Service website– EASE Service support worker
City-wide expansion– CPP funded consultation exercise to
scope out resource requirements for Glasgow-wide EASE Service
Standardised Assessment:Further Information
• What needs to be standardised?– level names – criteria of assessing learner output
• What resources exist?– www.learnesol.com– Stevenson College report– Scottish Government developments(www.esolscotland.com)
