sp2013 wcm bootcamp - arc03 engaging with visitors

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Presentation from the SharePoint 2013 WCM Bootcamp on engaging with visitors

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Page 1: SP2013 WCM Bootcamp - ARC03 Engaging with visitors
Page 2: SP2013 WCM Bootcamp - ARC03 Engaging with visitors

Engaging with visitors

Fredrik HolmSenior PM Lead

ARC04

Page 3: SP2013 WCM Bootcamp - ARC03 Engaging with visitors

Adaptive web sites for your business…

...with SharePoint 2013

Simplicity: few pages but full flexibility

Engagement: targeted experiences with segmentationBusiness optimization: content rules and campaigns

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Cross-Site Publishing

Search

FAST Search Index

WebAdmin

Product Catalog Publishing Portal

Dynamic content reuse across sites using search

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Faceted Navigation

Content tiles (which must always have text) work well between photos

Content tiles (which must always have text) work well between photos

Content tiles (which must always have text) work well between photos

Content tiles (which must always have text) work well between photos

Categories Product metadata Search Refiner

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Content tiles (which must always have text) work well between photos

Content tiles (which must always have text) work well between photos

Items viewed in the same session

Usage Event Processing and Search

Search-driven RecommendationsIntroduction to Recommendations in SharePoint 2013

FAST Search Index

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People who liked this product, also liked..

Item relationships (Camera and Bag)

Fredrik Viewed Camera

Bag

Fredrik Bought Camera

Waldek Viewed Camera

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Editorial Control explainedBusiness control through Query Rules

1. User searches or navigates

2. Initial search results

3. Business logic in query rules

4. UX from transformed search results

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Concept

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Overview

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• Define user properties (MMS)• Define user segments (Query Rules)• Set user properties for the current user

(custom; gatherer)• Pass user properties to search queries

(extended CSWP)

Content targeting with user segments

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• Located on Catalog Item Page Layout

• Reads the value of the Audiences Managed Property for the current Catalog Item

• Stores the Audiences of last 3 visited Catalog Items in session

Gatherer

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• Reads user properties from session and passes them to the search query

Extended CSWP

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• Create a term set• Create a custom Web Part for user segmentation• Add query rules to carry out specific actions that

depend on the user segment• Add a custom Web Part to the SharePoint page and

configure it to show the query rule

Process to follow

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17

Design Publish Engage

Q&AQ&A

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Q & A

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© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.