space assessment: a venue for defining the academic library · [summative research] space as...

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Space assessment: a venue for defining the academic library Assessment Conference, Baltimore, October 25, 2010 Danuta A. Nitecki, Dean of Libraries & Professor, College of Information Science & Technology Drexel University, Philadelphia, PA

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Page 1: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Space assessment:

a venue for defining the

academic libraryAssessment Conference,

Baltimore, October 25, 2010

Danuta A. Nitecki, Dean of Libraries &

Professor, College of Information Science & Technology

Drexel University, Philadelphia, PA

Page 2: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment
Page 3: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Observations to consider today

• We don’t assess library spaces like we use to

• Assessment feels like research

• Paths to assess library space look different

depending where you start

Page 4: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

1. We don’t assess library spaces

like we use to0

Biblioteca Geral University of Coimbra,

Coimbra, Portugal

Beinecke Library,

Yale University, New Haven CT

Page 5: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Changes in library paradigms

Saxon State Library, Dresden, Germany

[underground reading room]George

George Peabody Library,

Baltimore, Maryland, USAMills Learning Commons, McMaster U,

Hamilton, Ontario, Canada

Page 6: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Core functions defining the library

1. Accumulator

2. Service provider

3. Facilitator

Page 7: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Changing focus of

space assessment

ASSESS

[formative research]

EVALUATE

[summative research]

Page 8: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Space as cultural expression

Bodleian Library, Oxford

Mobile library,

Jakarta, Indonesian

Page 9: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

2. Assessment feels like research

1. Problem statement

2. Literature review

3. Research questions

4. Methodologies

5. Findings

6. Discussion

7. Conclusions

Page 10: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Applied research guides

responsible management

Dalhouseie University, Halifax,

Nova Scotia, Canada

Lbirary Learning Commons,

Windward Community College

Kaneohe, Hawaii, USA

Page 11: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Summative side of research

• Outputs and outcomes?

– Punch lists for contractual deliverables and

contractor performance

• Impacts?

– Reinforce library’s centrality?

– Provide comfort, health, safety and security?

– Address changing library needs over time?

Page 12: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

3. Paths to assessment look different

0depending on the perspective of the

library’s purpose,

0identified through the assessment

elements of:

• problem

• literature and observed practice

• questions to address

• procedures and methodologies

Page 13: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Space for accumulation

Sterling Memorial Library,

Yale University, New Haven, CT

Page 14: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Assessment of

space for accumulation

Library Shelving Facilty

Yale University

Drexel University Library Archives

Page 15: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Assessment of

space for services

Page 16: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Marketing queries

• Does this place meet your expectations for

what a library should look like?

• How comfortable are you in it? Do you

like it? What does it do for you?

• How many students use the 0services?

• What resources are accessed from the

commons?

• What happens in the space?

Page 17: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Library “Web space”

• How many come to the websites and from

where?

• What do they use?

• Are they satisfied?

Page 18: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Gauging market penetration

Page 19: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Assessment of

space for learning

Page 20: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Methods to assess

information commons

• Statistics on service transactions or users 14

• Informal feedback from users 12

• Formal paper-based evaluation survey 8

• Computer-based survey 7

• Focus group [interview] 2

• Point of use computer pop-up survey 1

• Other [observations, staff feedback,

one day paper-based survey] 3

Page 21: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Assessment of learning

• How does the library as a place affect student capacity to learn?

• How does it affect the creation of new knowledge?

• There is very little formal assessment of learning that happens in learning commons or other library spaces.

Page 22: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Assessment of space

impact on learning activities

For example:

– Provide experience with multiple perspectives

– Emphasize student centeredness

– Embed learning in social experiences

– Encourage use of multiple modes of

representation

Page 23: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Assessment of alignment between

design and values/mission

Scott Bennett’s questions [sample]

• Why brick over virtual learning space?

• How to design space to encourage

spending more time on studying?

• How will claims to authority over

knowledge be managed by design of

space?

Page 24: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Formative assessment

of learning environments

• Ethnographic studies at Rochester [Foster

and Gibbons]

• Co-design process at San Jose State

University and Cal Polytechnic State

University [Somerville]

Page 25: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Library space beyond the library

Nancy Roderer, Director

Welch Medical Library,

Johns Hopkins University School of Medicine

Page 26: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Assessment of space contribution

to library mission

• To accumulate and house materials

• To provide services, especially access to

information

• To facilitate knowledge creation

Page 27: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

Librarian for the future

Page 28: Space assessment: a venue for defining the academic library · [summative research] Space as cultural expression Bodleian Library, Oxford Mobile library, Jakarta, Indonesian. 2. Assessment

To continue the conversation. . .

Come see the evolving “Library Learning

Terrace” and learning hubs at Drexel

University to open spring, 2011

Contact:

Danuta A. Nitecki

[email protected]

215- 895-2750