spb 305: sports marketing fast projects -- nku basketball attendance
DESCRIPTION
The Sports Business (SpB) program at Northern Kentucky University is proud of the survey design and data analysis work presented by this group of students to our course client, NKU Intercollegiate Athletics, to conclude the semester. The students impressed the client by developing a survey, collecting data, and presenting results to address a research question posed by NKU Athletics to kick off the Field Application Student Training (FAST) projects in SpB 305: Sports Marketing. What's Field Application Student Training? The FAST system is designed to integrate client-based group projects across classes in the Sports Business curriculum at NKU. As students participate in various SpB courses, group projects across courses may focus on complementary components of a single challenge faced by an industry client.TRANSCRIPT
NKU Athletics FAST Project
Group 7:
Marissa Bales Alli HauerAndrew HightChris MoorheadErich StolzEJ Weickert
The Question
How can the athletic department at NKU increase basketball game attendance among both students and alumni?
Survey
The survey was completed by 573 participants 55% are female 51% travel 11-20 minutes to get to NKU 68% are between the ages of 17 and 25 51% attended NKU between 2011 and 2014
Alumni Profile
98 respondents Game attendance
40% attended 0 games in the last 12 months 18% attended more than 15 games
88% were aware NKU is in the A-Sun conference Social Media
Twitter-24% Facebook-31%
46% have children
Student Profile
333 respondents Game attendance
35% attended 0 games in the last 12 months 6% attended 15 or more games
83% were aware that NKU is in the A-Sun conference Social Media
Twitter-35% Facebook-35%
30% Junior 46% Seniors
Attendance by Sports
Basketball
Soccer
Baseball/Softball
Volleyball
0 0.5 1 1.5 2 2.5 3 3.5
AlumniStudents
•How likely are you to attend the following sporting events at NKU? (Mean score on a scale from 1-5, 5 being most likely)
For both students and alumni, basketball is the most likely sport to
be attended.
Basketball Attendance
3%
9% 2
5%1
0%
12%
41%
Alumni
0 games 1 game2-4 games 5-8 games 9-12 games
12+
5% 12%
32%22%
11%
18%
Students
0 games 1 game2-4 games 5-8 games 9-12 games 12+
•41% of alumni have attended 12 or more NKU basketball games in the last 2 years •18% of students have attended 12 or more NKU basketball games in the last 2 years•Alumni respondents were contacted since they were already in connection to NKU athletics, which could introduce bias
Attendance Drivers
Day o
f the
Wee
k
Socia
l Int
erac
tion
Opone
nt
Price
of t
icket
Group
/Org
. Eve
nt
Give A
way It
em
Prom
otiona
l Con
test
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
71%
61%69% 70%
29% 31%22%
82%77%
69%62%
59%
49% 47%
AlumniStudents
How important is each of the following factors in your decision to attend an NKU sporting event?
Top 2 box score combining “relatively important” and “extremely important”.
Day of the week is the most important factor for both students and alumni in deciding to
come to an NKU sporting event
Attendance Barriers
Lack
of T
ime
Lack
of A
waren
ess
Compe
titve
ness
of P
lay
Cost o
f Tick
ets
0%
10%
20%
30%
40%
50%
60%
70%
80%71%
54%
40%36%
66%
47% 47%
35%
Alumni Students
How important are each of the following factors in your decision NOT to attend NKU varsity athletic
events?
Top 2 box score combining “relatively important” and “extremely important”.
After graduation, how likely will you be to…..
Become Season Ticket Holder
Return to Campus for Athletic Event
0%5%
10%15%20%25%30%35%40%45%50%
14%
43%
•14% of students said they would be likely to become a season ticket holder•43% of students said they would likely return to campus for an athletic event
Top 2 box score combining “likely” and “very likely”
Of that 14%...
46% are involved in Greek Life
44% are involved in an organization that relates to their major
64% are involved in intramural sports
Post-Graduation Obstacles
Too busy:Work
Too busy:Family
Moving
Not maintaining connection to NKU
Not interested in NKU athletics
Cost
Not Interested in Sports
0% 10% 20% 30% 40% 50% 60% 70%
63%
58%
44%
31%
29%
20%
20%
Obstacles for attending NKU varsity sports
Top 2 box score combining “likely” and “very likely”
After graduation, work and family
involvement will be the two biggest
obstacles for athletic attendance.
Recommendations
Provide NKU sponsored tailgate sections prior to basketball games for both students and alumni 77% of students said social interaction was an important
factor in attending a sporting event 61% of alumni also valued social interaction in attending a
sporting event
Recommendations
Set up photo-shoot with Victor E. Viking in the Student Union▪ Promote student interaction through social
media and NKU website by posting their photo with specific hash-tag #picwithvic▪ 31% say an obstacle for not attending NKU varsity sports
is because they are not maintaining a connection to NKU
Recommendations
Use existing promotion of shoot around Saturday to incorporate a family atmosphere for alumni 58% said that they were too busy with family to
come to games Target the 46% of alumni who have children
Recommendations
Offer group packages to different major Cincinnati and Northern Kentucky business to bring their offices to NKU games 63% said that being too busy with work was a
reason they didn’t attend NKU games
Questions?